What's the passing score?

PMI does not publish the exact passing score, but it is psychometrically determined. \

A project manager leads a software development project in a hybrid environment. During project planning, the project manager identified a risk where a technical resource for a critical path item may not be available when needed. One week before the resource is needed, the technical engineer had a personal emergency and had to take a leave. What should the project manager do next?

Correct Answer: Consult the risk register for an appropriate planned risk response and implement.

A team has just adopted an agile approach. During daily standup meetings, the team expressed concerns about task delays. The project leader worked with the product owner to get clarity on the features. The project leader asked the team to fast-track all product features to ensure delivery. Sprints are being completed but with either fewer features or low quality. What should the project leader have done to ensure success?

Correct Answer: Empowered the team to improve their processes, tools, and interactions to be more effective in delivery and removing impediments

A team is delivering features to a customer at every iteration. After completing each iteration, the customer is invited for a review. However, the customer is frequently not available and the review is often delayed, which results in increased rework for the team. What should the project manager do?

Correct Answer: Plan ahead and define the best way to review the deliverables with the customer

A project manager is part of a team that is launching a series of features to comply with a new regulation. The team has only 6 weeks to release the features to the legacy applications. During the standup meeting, a software engineer indicated that the development of an important feature is on hold until the assigned designer completes a specific task. This delay is a serious road block to meeting the release date. What should the project manager do?

Correct Answer: Meet with the designer to share the current status and develop a solution to complete the task

A project manager is working with a customer's team on a new project. Some product definitions and requirements are still not clear, but the customer wants to start activities as soon as possible. The organization is also expecting product delivery for a specific date due to a regulatory requirement. Due to the nature of the project, the project manager has decided to use a hybrid approach. Why did the project manager choose a hybrid approach?

Correct Answer: A hybrid approach will allow for management of the requirement uncertainties as well as the date restriction

A project team has expressed concern that certain remote team members are not able to collaborate with the larger project team due to their work schedule. The project manager is confused since the entire team is located in the same time zone and believes there are other factors at play. What should the project manager do next?

Correct Answer: Examine the team's virtual needs

A company is implementing a project with team members located in different countries and time zones. Individual performance is satisfactory, but the team's performance as a whole is low, especially in terms of group activities. What should the project manager do?

Correct Answer: Facilitate communication and team building

During the third iteration of a project, the product owner requests another mandatory feature. This also happened in the previous two sprints, which resulted in failure and caused frustration within the team. What should the project manager do next?

Correct Answer: Call for an internal meeting to discuss the changes and their value

Five agile teams working together on a product recently performed release planning. Midway through the project, each team showed that their progress was on track. When all of the teams integrated at the product level, many integration issues were observed. The overall product release progress declined with predictions showing the committed content will not be able to be accomplished. What should the project manager have done differently?

Correct Answer: Formed a separate quality assurance team to test all items coming from each team at the end of each sprint

A project team member is having difficulty delivering assigned tasks for a project that is at risk of being delayed. The main issue is that the team member does not understand a new system that was recently implemented. What should the project manager do?

Correct Answer: Assign an experienced resource to support the team member.

A project team consisting of four team members will be rolling out a company-wide application to both staff and contractors in a country. To deliver within strict the time lines, a local company skilled in application deployment and change management will need to be contracted. What should the project manager do to empower the local company?

Correct Answer: Set expectations and agree on the requirements that the contractor will deliver with periodic progress reports

A project manager is managing a construction project that is facing challenges. There is schedule overrun, cost overrun, and the client is unhappy with the specific scope progress. What should the project manager do first?

Correct Answer: Review the scope and project objectives.

In a geographically distributed project team, the project team members continue to email status reports and update schedules after their weekly meeting discussions. However, the team is having difficulty tracking the changes and progress made. What should the project manager do?

Correct Answer: Facilitate training on version control and project artifacts.

A project manager has been assigned to a project where collaboration with the business is a critical key factor. The project manager is not sure about which approach to use. A senior project manager has been assigned to help the project manager. What advice should the senior project manager provide?

Correct Answer: Work with the project manager to develop a new approach that will bring benefits to the project

A project manager is managing a large project. A stakeholder has just discovered a new risk that has not been identified in earlier stages. What should the project manager do?

Correct Answer: Add the risk to the risk register and reevaluate the register with help from the project team and stakeholders

A Scrum team is analyzing the burndown chart on day four of a 15-day sprint. The burndown chart is shown below. What should the team do next?

Correct Answer: Continue with the sprint work as planned and keep monitoring

A project manager is closing a project and preparing to hand it over to the operations team. During handover, a delayed invoice was submitted with a higher-than- planned cost against the project work. Consequently, project handover was delayed and the project's reported completion costs were increased. What should the project manager have done to avoid this situation?

Correct Answer: Captured and reviewed all of the project work and related costs regularly

A project manager is assigned to a critical software development project. The team is using a hybrid approach and has divided development into four sprints. At the end of sprint three, the project manager discovers that the earned value (EV) is US$500,000 and the planned value (PV) is US$550,000. What should the project manager do?

Correct Answer: Fast track the project

A project manager is working with a co-located agile project team that has worked together long enough to be in the performing phase of team development. An unforeseen event has caused the team to be dispersed and they are now unable to co-locate. What should the project manager do to keep the team performing as effectively as possible?

Correct Answer: Evaluate project performance and step in if performance decreases to an unacceptable level

A project manager is reviewing the requirements of a large program. Which requirements should the project team prioritize to avoid getting fines?

Correct Answer: Complying with new regulations

During the lessons learned workshop, one stakeholder mentioned that the project was unsuccessful as it did not deliver the expected business value. What should the project manager do to address this concern?

Correct Answer: Review the business benefits realization plan with the stakeholders.

There is a conflict on an agile project about following organizational processes, many of which do not add any value to the project. To resolve this, which one of the following should be regarded with the highest priority?

Correct Answer: Needs of the customer

A project team is using one of the visual management tools to identify dependencies. It was identified that domain knowledge from one team needs to be shared with another team to ensure the continuity of deliverables. What should the project manager do?

Correct Answer: Request the respective teams to plan for knowledge-sharing sessions.

A team member who is working on a critical project deliverable reported that their computer is not working. The IT department says that due to a high workload, they will not be able to provide assistance for 1 week. How should the project manager address this situation?

Correct Answer: Explore options with the IT department to expedite the necessary repairs based on criticality of the project

A project manager is leading a team of diverse individuals of all ages. The working hours for the project were set at the beginning of the project, and all team members agreed to the hours. However, later in the project, one of the team members informed the project manager that the previously agreed upon hours no longer work due to the team member's personal commitments. What should the project manager do?

Correct Answer: Changed the duration of iterations to deliver more value

A project manager works in a hierarchical organization. The project team members are used to being told what to do, and the performance reviews include the percentage of completion of the allocated tasks. After a conversation with the sponsor, the project manager realizes that they need to reassign a couple of tasks to meet the next milestone. This change can be perceived as poor performance by the current assignees. What should the project manager do?

Correct Answer: Organize a team meeting to inform team members about a change in direction and work with them to change the task allocation

A project manager has just been hired to lead a project team in a hybrid environment. The team is working on a group of critical projects. What should the project manager do to ensure the right environment and authority are in place to effectively deliver the projects?

Correct Answer: Create a project steering committee aligned with existing organizational structures.

A building management system (BMS) project is in its commissioning phase and handover to the operations team will commence soon. However, the project manager noted that both the project and operation teams are not able to properly operate the BMS. As a result, there is an increased risk of the project schedule being delayed. What should the project manager have done to avoid this situation?

Correct Answer: Allocated proper resources for training on BMS in the project plan

A team working on a close deployment waits to receive critical information from the customer. The customer keeps postponing sending the information which is delaying the deployment. What should the project manager have done to prevent the delay?

Correct Answer: Involved the customer in the deployment process

A project manager is assigned to a new project that will launch the digital version of a current product. Even though the product is well known, the vision for its digital version is not clear to the stakeholders. What should the project manager do to increase value delivery?

Correct Answer: Work with the team on the definition of a minimum viable product (MVP) and present it to the stakeholders

A project manager is managing an internal project that was poorly defined. Recently, the project manager received several change requests raised by the organization's upper management. What should the project manager do first?

Correct Answer: Review the benefits of the proposed changes in relation to the business case

A project's customer is furious. When the customer arrived at the project site, they discovered that one of their requirements was not met. What should the project manager do?

Correct Answer: Refer to the requirements traceability matrix and analyze the requirement

A project manager is evaluating a project and realizes that its earned value (EV) shows the cost spent is higher than the value delivered. The project manager then discovers that the team has been adding small features that are not part of the requirements. What should the project manager do?

Correct Answer: Ask the team to focus on and deliver only the agreed-upon features

A new law was published about zoning permits for telecom towers. This may cause cost and schedule overruns for the new network rollout. What should the project manager do?

Correct Answer: Assess and prioritize the impact of the new law on the project plan

A controller proposed a budget reduction for projects because the majority of implemented solutions resulted in little returns on investment (ROI) or operational improvements. The project manager objected and presented project assets showing all solutions having been demonstrated, accepted, and delivered within the relevant framework constraints. The project manager suggested that the issues may stem from the project evaluation and selection processes. What was the project manager demonstrating?

Correct Answer: Cause-and-effect identification in root cause analysis toward achieving project value

Eight highly qualified experts have been assembled to work for a 6-month period on a specific aspect of an organization's product development process. How should the project manager support this team to succeed?

Correct Answer: Work with the team members to define the overall objective and support them to engage around the goal.

A project manager wants to assign a junior engineer to a new project. In past projects, the engineer showed initiative to take on complex tasks and solve problems in innovative ways without any need for encouragement. However, the engineer declines the project manager's invitation to join the new project. What is the most likely reason for the engineer's refusal to work on the project?

Correct Answer: The engineer has "project burnout" from working long hours and solving difficult problems

During the execution of a project, a company decides that everybody will need to take vacation time before the end of the year. This may cause a change in the project time line. How should the project manager address the situation?

Correct Answer: Discuss the vacation plan and include scheduling changes in the change log database

A project manager identifies an issue between two team members that is affecting the development of one of the deliverables during the second iteration of a project. How should the project manager address this issue to avoid any impact to the project?

Correct Answer: Schedule a meeting with both team members to understand the issue and facilitate a solution that satisfies both parties

A project team is implementing a hosted system for a third party. Just before going live, the customer asks the project team to include additional functionality. The project team identified risks to the delivery date and informed the project manager that some of the requested functions are in conflict with the agreed scope. What should the project manager do?

Correct Answer: Discuss with the customer the risks identified and team's concerns

A state-of-the-art product was delivered at the end of a project life cycle. However, the customer claims the product was not designed to specifications. What should the project manager have done to avoid this issue?

Correct Answer: The customer's requirements should have been captured in order to meet the customer's standards.

A project manager has been asked for performance feedback regarding one of the team members. The project manager would like to gather additional input from the project team because there are no metrics in place for evaluating employee performance. What should the project manager do next?

Correct Answer: Determine the appropriate approach

A new major road project is starting, and the contractor has contractually committed to submitting regular status reports and participating in integration meetings. Halfway through the project life cycle, the contractor stops participating in meetings and submitting reports, stating these items consume too much time. What should the project manager do first?

Correct Answer: Remind the contractor that they committed to attending meetings and submitting reports per the contract

While finalizing project management plans, a customer provides the project manager with a new set of quality standards to which the final product must adhere. What should the project manager do to ensure a smooth delivery of the product?

Correct Answer: Agree with the client on acceptance criteria

A project manager has been given a critical, 5-day window and is allocated a maximum of US$100,000 as a contingency reserve. Subsequently, the project manager drafted a course of action based upon the best available information. Overall, five actions were required to be completed at a cost of US$20,000 and a duration of 1 day each. After 3 days of work, the project manager completed two actions and spent US$80,000. What should the project manager do next?

Correct Answer: Stop the work and raise a project change request to the change control board (CCB) for additional funds and a project schedule extension

A project manager wants to make sure that similar projects in the future use the project's performance data as a reference. However, the project manager is not sure how to accomplish this. What should the project manager do?

Correct Answer: Keep project artifacts up-to-date and accessible to all stakeholders

During a system demo, a project stakeholder rejects the features completed from the most recent user stories. According to the stakeholder, the product does not meet the quality standards required by regulations. What should the project manager have done to avoid this?

Correct Answer: Reviewed with the product owner that all acceptance criteria were met for the stories worked on in the iteration

A project is 70% complete when the project sponsor requests an additional deliverable. What should the project manager do first?

Correct Answer: Determine the possible impact of this change on all aspects of the project

A company initiated a departmental transformation project improving the processes for the organization using a predictive approach. This is a critical project for the organization and, in the middle of the project, the project manager noticed that one of the deliverables cannot be produced due to a missing technical skill. What should the project manager have done to avoid this?

Correct Answer: Identified all required skills during the planning of the project

A project manager is beginning a new project with very diverse team members. The project manager chose to use consensus building so the team can agree on and be engaged in how the project will be executed. How should the project manager proceed?

Correct Answer: Create an environment where the agreement is reached through discussion

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Project Management Professional

The world's premier project management certification for global leadership.

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13,123 studentsAdvanced

Master the three domains of project management: People, Process, and Business Environment. This course validates your ability to lead complex projects using predictive, agile, and hybrid methodologies at scale. Gain a competitive edge by proving you can manage high-stakes projects and lead diverse teams to success. Secure your professional reputation as a world-class project manager with this industry-leading certification.

What you'll learn

People (Leading & building teams)
- Process (Methodologies & Tools)
- Business Environment (Strategic alignment)
- Agile & Hybrid approaches
- Governance & Conflict management

PMP

Lectures10

Quizzes0

Duration30 week

Students13,123

$20.00

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