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QUESTION NO: 121
Assume the Organization Wide default sharing is set to private for all objects and no sharing rules have been created. You have two users in the Sales Rep Role, can they view each other’s data?
QUESTION NO: 122
Based solely on the role hierarchy a manager can do all of the following EXCEPT:
A. View, edit, delete, and transfer his/her and his/her subordinates records
B. Extend sharing on both his/her and his/her subordinate’s records
C. View all folders his/her Subordinate has access to, i.e., Reports, Documents, and Email Templates
D. View records his subordinate does not own but can view
QUESTION NO: 123
When you delete a parent record, you will also delete the child record if that child record has a lookup relationship to the deleted record:
QUESTION NO: 124
Which action must be taken to view contacts associated with a case in the console?
A. The related lists of the case page layout must be modified
B. The custom links of the case page layout must be modified
C. The related object of the case page layout must be modified
D. The mini page layout of the case page layout must be modified
QUESTION NO: 125
All fields on the Approval page layout are available to view on the Approval History related list
QUESTION NO: 126
The formula editor may be used all of the following places EXCEPT:
B. Formula Field
C. Default Values on Standard Fields
D. Workflow Field Updates
QUESTION NO: 127
All of the following are types of AppExchange Applications EXCEPT:
QUESTION NO: 128
All of the following are true about Default Sales Teams EXCEPT:
A. Default Sales Teams are configured on a user record
B. Default Sales Teams may be added manually to an opportunity record
C. Default Sales Teams may be added automatically to an opportunity
D. Default Sales Teams may be added manually to an account record
QUESTION NO: 129
Which one does NOT apply to Custom Formula Fields?
A. Custom Formula Fields can reference other formula fields
B. Custom Formula Fields can reference standard fields
C. Custom Formula Fields can reference custom fields
D. Custom Formula Fields can calculate across objects
QUESTION NO: 130
Users can be deleted from salesforce.com
QUESTION NO: 131
When configuring Customizable Forecasting, you can set which of the following Forecast Dates for determining which opportunities contribute to the forecast?
A. Opportunity Close Date Only
B. Product Date Only
C. Schedule Date Only
D. Commit Date
E. Opportunity Close Date, Product Date, Schedule Date
QUESTION NO: 132
Select the best component to use if you want to list the top five sales performers on a dashboard.
QUESTION NO: 133
Custom formula fields are recalculated:
B. Every twenty minutes
C. Once per user session
D. Each time a user views the record
QUESTION NO: 134
What are the opportunity defaults when converting a lead to an opportunity?
A. Stage Defaults to first option in the picklist, close date defaults to the last day in the quarter, and the amount defaults to blank
B. Stage defaults to first option in the picklist, close date defaults to 3 months from conversion date, and amount defaults to blank
C. User defines amount, close date, and stage upon conversion
D. None of the above
QUESTION NO: 135
How many other fields may a custom lead field be mapped to when converting a lead?
A. One custom field
B. Two custom fields
C. Three custom fields
D. Custom lead fields cannot be mapped
QUESTION NO: 136
Folders are used to manage:
A. Either Reports, Price Books, Documents. or Email templates
B. Either Reports, Dashboards, Documents, or Products
C. Either Reports, Dashboards, Documents, or Email templates
D. Either Reports, Dashboards, Documents, or Other Folders
QUESTION NO: 137
Is it possible for a Page layout to be associated with a Record Type.
QUESTION NO: 138
Which of the following object relationships is NOT allowed?
A. Standard object as the “master” and a custom object as the detail
B. Custom object as the master” and a standard object as the detail
C. Custom object as a lookup to a standard object
D. Custom object as a lookup to a custom object
QUESTION NO: 139
All of the following actions may take place on a Workflow Rule EXCEPT:
A. Outbound API message
B. Update Field
C. Create a Task
D. Create an Event
QUESTION NO: 140
All of the following may be used when updating a record using the AppExchange Data Loader EXCEPT:
A. External Id
B. Parent External Id
C. Record Id
D. Record Number
QUESTION NO: 141
Record Type may determine the default value of a picklist field.
QUESTION NO: 142
With Client Management enabled, when a lead is converted without a value in the company field, it becomes a personal account.
QUESTION NO: 143
The Campaign ROI Analysis Report uses which of the following calculations to determine the ROI percentage for a campaign?
A. Total Amount of Opportunities / Expected Revenue
B. Amount of Won Opportunities / Budgeted Cost
C. Expected Revenue / Budgeted Cost
D. (Amount of Won Opportunities minus Actual Cost) / Actual Cost
QUESTION NO: 144
You can use standard reports when creating
QUESTION NO: 145
The difference between an opportunity record type and a sales process is:
A. The sales process controls the stage field, the record type controls all other picklist fields
B. The record type controls the stage field, the sales process controls all other picklist fields
C. The record type controls the picklist fields
D. The sales process controls all picklist fields
QUESTION NO: 146
An S-Control may be used in all of the following ways EXCEPT:
A. Dashboard Component
B. Custom Button
C. Custom Link
D. Import Wizard
QUESTION NO: 147
Assets are related to which of the following sets of objects?
A. Opportunities, Products, Cases, Accounts, and Contacts
B. Products, Cases, Accounts, and Contacts
C. Cases, Contracts, Accounts, and Contacts
D. Opportunities, Cases, and Accounts
E. Opportunity Line Items, Cases, Accounts, and Contacts
QUESTION NO: 148
All of the following may be uploaded to the AppExchange Directory EXCEPT:
A. Custom Tabs
B. Custom Fields on Custom Objects
C. Custom Fields on Standard Objects
D. Custom Assignment Rules
QUESTION NO: 149
Which objects can be customized for history tracking?
A. Solutions, Cases, Leads and Opportunities
B. Cases, Leads, Solutions, Contracts, and Custom Objects
C. Campaigns, Contracts, Custom Objects, and Solutions
D. Opportunities, Leads, and Contracts
QUESTION NO: 150
Fields hidden using Field Level Security are subject to Data Validation Rules.
QUESTION NO: 151
You have Read Only access to an account, can you add a task or event to the account?
QUESTION NO: 152
Custom Formula fields do Not support which of the following functional expression?
A. Adding multiple records together
B. If/then/else conditional statements
C. Clickable image buttons
D. Combine text strings together
QUESTION NO: 153
A service portal user may close their cases using Suggested Solutions in the self service portal.
QUESTION NO: 154
Default values are available for standard text fields
QUESTION NO: 155
All of the following are true about Opportunity Pipeline and Forecast reporting EXCEPT:
A. Pipeline reports may include omitted opportunities from the forecast
B. Forecasts may be overridden
C. Pipeline reports may be overridden
D. Opportunity stages may be used to determine the forecast category of an opportunity
QUESTION NO: 156
Recent Item and Look up Hover Views use the:
B. Edit Page
C. List Views
D. Related Lists
QUESTION NO: 157
Name one place where inline Editing is not currently possible. (Choose 2 answers)
A. List Views
B. Related Lists
C. Edit Page
D. All of the above
QUESTION NO: 158
Searches and Filters that take a long time may be cancelled?
QUESTION NO: 159
What information does the Company Profile Hold?
A. Language, Locale, and Time Zone
B. Licenses, Storage and Used Space
C. Fiscal Year
E. None of the above
QUESTION NO: 160
What information may be updated on the Company Profile?
A. Language, Locale, and Time Zone
B. Fiscal Year
C. Primary Contact and Address Information
E. All of the above
QUESTION NO: 161
Standard Fiscal Years are periods that follow the Gregorian calendar, but can start on the first day of any month of the year.
QUESTION NO: 162
Custom Fiscal years are for companies that break down their fiscal years, quarters, and weeks into custom fiscal periods based on their financial planning requirements.
QUESTION NO: 163
Forecasting can be used with Custom Fiscal Years.
QUESTION NO: 164
Customizable Forecasting must be enabled for use with Custom Fiscal years.
QUESTION NO: 165
Where are active currencies located?
A. Security Control
B. User record (Personal Setup)
C. Company Profile
D. None of the above
QUESTION NO: 166
All the following are Main Setup areas in Salesforce.com EXCEPT?
A. Personal Setup
B. App Setup
C. Data Setup
D. Administration Setup
QUESTION NO: 167
What does a Profile Control?
A. Access to Application
B. Record Type Access
D. Data Visibility
E. Hours of IP Address
QUESTION NO: 168
When are Formula Fields recalculated?
A. Calculated automatically
B. Every 15 Minutes
D. After Edits / Save
QUESTION NO: 169
For which objects do you have business processes?
D. Account / Contact
QUESTION NO: 170
How many fields (columns) can be displayed on a Customizable Related List?
QUESTION NO: 171
A check box can be a controlling field in a field dependency:
QUESTION NO: 172
You can use a Custom Lookup field to create a relationship between an opportunity and a contact.
QUESTION NO: 173
What determines a unique User Record?
A. User Name
B. Standard Profile
C. Custom Profile
D. User Role
QUESTION NO: 174
It is possible for a User to own a record and not see it if they don’t have the Read Permission to the Object.
QUESTION NO: 175
What can a Task do that an Email Alert Cannot do? Choose 2 answers.
A. Tasks allow you to track the specific actions you plan to perform or have performed
B. Email Alerts cannot track specific actions.
C. Email Alerts allow you to track the specific actions you plan to perform or have performed
D. Tasks cannot track specific actions
QUESTION NO: 176
What do you need to specify when you schedule a report?
A. You need user with Marketing Profile to “Schedule Reports”
B. You need user permission to “Schedule Reports”
C. You need user to have a Manager Role
D. Click Run Report and choose Schedule Future Runs… from the drop-down button.
QUESTION NO: 177
In order to Enable Territory Management you should have:
A. Standard Profile
B. Customizable Forecasting
C. Enable Forecasting
D. All of the above
QUESTION NO: 178
What is a Managed Package?
A. A managed package is a collection of application components that are posted as a unit on AppExchange
B. They differ from unmanaged packages in that some components are locked, allowing the managed package to be upgraded later.
C. Allows the system Administrator to modify the application
D. Managed packages do not include locked components and cannot be upgraded
QUESTION NO: 179
Where will a Campaign associated with a Lead be visible? Choose 2 answers
A. Campaign Related List
B. Campaign History Report
C. Lead History Report
D. Opportunity Related List
QUESTION NO: 180
What needs to be specified to schedule a Report?
B. Date Range