ITIL Foundation
Build a foundational understanding of the world's most popular IT service management framework.
4.8★★★★★(220 ratings)
18,174 studentsIntermediateThis foundational certification introduces you to the core principles and terminology of ITIL. You will learn about the service lifecycle, key processes, and the importance of aligning IT services with the needs of the business.
Jumpstart your career in IT Service Management (ITSM) with this globally recognized credential. It provides the essential language and concepts needed for any professional role in IT operations, support, or administration.
What you'll learn
- ITIL service lifecycle
- - Key ITSM terminology
- - The 7-step improvement process
- - Difference between incident and problem
- - Service management best practices
ITILFND
Lectures1
Quizzes0
Duration30 week
Students18,174
$20.00
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