ITIL 4 Specialist Create, Deliver and Support
Master the core service management activities required to build and support high-quality IT services.
4.8★★★★★(382 ratings)
18,188 studentsIntermediateThis specialist certification focuses on the integration of different value streams and activities to create, deliver, and support services. You will learn to manage workload, prioritize tasks, and use modern technologies like robotics and AI to enhance delivery.
As a CDS Specialist, you understand the "engine room" of IT service management. This credential is vital for managers and practitioners who want to optimize their service delivery model and ensure high-performance operations.
What you'll learn
- Value stream mapping for services
- - Managing service desk and support
- - Priority and workload management
- - Digital technology and service
- - Culture and team collaboration
ITIL-4-SPECIALIST-CREATE-DELIVER-AND-SUPPORT
Lectures1
Quizzes0
Duration30 week
Students18,188
$20.00
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