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Actual Exam:
QUESTION NO: 1
Which of the following is the MOST appropriate communication method for a highly confidential message to a Multilanguage global project team?
A. Encrypted email
B. Face-to-face communication with a translator
C. Social media communication through a secure connection
D. Voice conferencing
QUESTION NO: 2
Which of the following defines the minimum level of engagement of a stakeholder?
A. Passive
B. Invested
C. Contributing
D. Interested
QUESTION NO: 3
At a project kickoff meeting, several team members acted unprofessionally. The project manager would like to set expectations for team interaction. Which of the following would BEST accomplish this?
A. Team contract
B. Corrective action plan
C. User acceptance policy
D. MOU
E. SLA
QUESTION NO: 4
A company is in the process of combining the human resources and marketing departments.
Which of the following describes this change?
A. Business process change
B. Business merger
C. Internal reorganization
D. Interorganizational change
QUESTION NO: 5
A change is being implemented on a project, and while in testing, it becomes clear that the change cannot be finalized due to the severe impact it would have on other critical systems. Which of the following should the team consult to determine which actions to take?
A. Incident response plan
B. Regression plan
C. Progress plan
D. Business continuity plan
QUESTION NO: 6
A senior developer abruptly resigned without notice. Because of the senior developer’s expertise, the active task workload was substantial. This would likely impact the project’s: (Choose two.)
A. environment
B. scheduling
C. requirements
D. quality
E. scope
F. budget
QUESTION NO: 7
Which of the following information does the project risk register typically contain?
A. Type of risk, identified risk, risk response, impact of risk, severity of risk
B. Type of risk, project task, risk response, impact of risk, severity of risk
C. Type of risk, identified risk, risk response, project schedule risk, severity of risk
D. Type of risk, identified risk, risk response, impact of risk, risk avoidance
QUESTION NO: 8
A project encountered a problem and reached a milestone. In which of the following documents will the stakeholders MOST likely find information on these events?
A. Issues log
B. Change log
C. Status report
D. Meeting minutes
QUESTION NO: 9
A critical issue has developed in an active project, and the project manager wants to notify the 20person global project manager to use FIRST to relay this information?
A. Individually call all project team members.
B. Send an email to all project team members.
C. Schedule a conference call.
D. Schedule a face-to-face meeting.
QUESTION NO: 10
Which of the following documents ensures two parties do not share contractually binding information?
A. C&D letter
B. RFI
C. NDA
D. MOU
QUESTION NO: 11
Tasks B and D start after Task A is completed. Task C starts after Tasks B and D are completed. Task E starts after Task D is completed. Task H starts after task B is completed. Task G starts after Tasks C and H are completed. Task F starts after Task E is completed.
Following are the durations of all tasks:
Which of the following tasks are on the critical path?
A. A, D, C, G
B. A, B, H, G
C. A, D, E, F
D. A, B, C, G
QUESTION NO: 12
Which of the following documents should be used FIRST when addressing a vendor that is not complying with the project deliverables?
A. SLA
B. Project charter
C. Risk register
D. RFP
QUESTION NO: 13
A project manager is overseeing a multinational project, and team leaders from numerous countries indicate the team members have low morale. Which of the following is the MOST likely reason the project manager would be unaware of the team member’s decreased morale?
A. The project manager did not pay attention to visual cues.
B. The project manager did not perform active listening.
C. The project manager did not prioritize team member concerns.
D. The project manager did not visit the project’s international office locations.
QUESTION NO: 14
A vendor advises the project manager that a key component of the project is no longer available and recommends a higher-cost replacement. To have this change approved, the project manager submits a change request that contains which of the following?
A. Description, cost difference of the replacement, and WBS
B. Description, justification, and cost
C. Cost difference of the replacement, justification, and communications plan
D. Description, quality impact, and cost
QUESTION NO: 15
Which of the following documents serves the primary purpose of requesting details about a vendor’s capabilities?
A. RFP
B. RFI
C. RFQ
D. NDA
QUESTION NO: 16
A Chief Executive Officer (CEO) has approached a project team member to request a project change. Which of the following would be the BEST step for the project manager to take to prevent scope creep?
A. Deny the CEO’s request.
B. Implement the project change.
C. Submit the request to the CCB.
D. Ask the CEO to follow the communications plan.
QUESTION NO: 17
Which of the following is a characteristic of a project?
A. It solves a business problem.
B. It created a unique service.
C. It has a definite beginning and end.
D. It adheres to a formal framework.
QUESTION NO: 18
A project team has completed a major deliverable earlier than planned and wants to deliver it for testing. The team lead sends an email providing notice of task completion to the project manager. Which of the following describes how the project manager can increase the likelihood that the deliverable moves to testing?
A. Send an email to quality assurance and copy the project team.
B. Call a meeting to hand off the deliverable to quality assurance.
C. Hold a conference call to review the next deliverable with the project team.
D. Send an email to the project sponsor and copy the project team.
QUESTION NO: 19
A project manager has been experiencing resistance from a group of stakeholders. With which of the following should the project manager consult to reduce friction going forward?
A. Project scheduler
B. Project coordinator
C. Project sponsor
D. Project management office
QUESTION NO: 20
New requirements were introduced during the execution phase of a project, and the team believes this will impact the project cost but not the timely completion of project deliverables. Which of the following is the BEST way for the PM to validate the assessment?
A. Ask the team for estimates, and review the project schedule and budget.
B. Ask the team to review the product scope and validate its impact on the schedule and quality.
C. Ask the team for estimates, and review the cost management plan.
D. Ask the team to perform a SWOT analysis, and validate the assessment.
QUESTION NO: 21
Which of the following conflict resolution techniques relies on establishing areas of agreement rather than disagreement?
A. Smoothing
B. Collaborating
C. Compromising
D. Avoiding
QUESTION NO: 22
During the planning phase of a construction project, the project team discovers the site is the nesting area of rare birds, and construction could disrupt the birds’ patterns. Lobbyists would like the team to move the project down the road. Which of the following constraint and influencer types are involved in this scenario?
A. Environmental; resources
B. Environmental; stakeholders
C. Deliverables; resources
D. Deliverables; stakeholders
QUESTION NO: 23
Which of the following features describe a projectized organization? (Choose two.)
A. The project manager has less authority over the project team than in a strong matrix.
B. Team members are solely dedicated to project activities.
C. The functional manager has full authority over the project team members.
D. The project manager has full authority over the project team members.
E. Team members from various departments are assigned to the project.
QUESTION NO: 24
Which of the following are the BEST risk analysis tools to determine a project’s risk level? (Choose two.)
A. Fishbone diagram
B. RACI matrix
C. Monte Carlo
D. Process flowchart
E. Expert judgment
F. Project dashboard
QUESTION NO: 25
A project manager is procuring new equipment from a vendor. The vendor requires a physical signature on all purchase orders. Which of the following should the project manager do to order the equipment quickly? (Choose two.)
A. Mail the purchase order and follow up with a phone call.
B. Fax the purchase order and follow up with a phone call.
C. Drive to the vendor if local and provide a signed purchase order.
D. Scan and send the purchase order and follow up with a phone call.
E. Request a courier from the vendor to pick up the purchase order.
QUESTION NO: 26
Due to a lack of adherence to the risk response plan, there are numerous safety concerns within the scope of a building project. Which of the following MOST likely explains this issue?
A. Risks were not identified.
B. Risks were not mitigated.
C. Risks were not exploited.
D. Risks were not communicated.
QUESTION NO: 27
A new contractor joining the project team is an example of:
A. offshoring
B. offboarding
C. rightsizing
D. outsourcing
QUESTION NO: 28
A project sponsor, project manager, and project facilitator are drafting a project charter. The final contents of this documentation will be presented to the project steering committee for review and approval. The following sections are currently documented:
Project description
Draft project timeline and schedule
Rough milestones
Draft project budget
Draft resources required
High-level risk review
Which of the following sections should be included in this document?
A. Business information
B. Full risk assessment results
C. Draft work breakdown structure
D. Full resource requirements
QUESTION NO: 29
A primary work location is unsafe due to a gas leak. The project manager has implemented the business continuity plan and authorized relocation to an alternate site. Which of the following should be notified?
A. Sponsor
B. PMO
C. Affected team members
D. Project team
QUESTION NO: 30
A PM is reviewing bids from vendors and has a question. Which of the following documents should the PM use to obtain a response?
A. Project schedule
B. RFP
C. Quotation
D. RFI
QUESTION NO: 31
A resource is assigned to two projects with two scheduled tasks that complete at the same time.
This is known as:
A. shared resource contention
B. intraproject resource contention
C. interproject resource contention
D. dedicated resource contention
QUESTION NO: 32
A team member has completed a project task. Which of the following is the FASTEST method to communicate the task completion?
A. Social media
B. Email
C. Instant messaging
D. Team meeting
QUESTION NO: 33
Which of the following describes some of the features of the Agile methodology?
A. It uses a direct approach, Gantt charts, and a ticketing system.
B. It uses an indirect approach, spreadsheets for documentation, and change request documents.
C. It uses an iterative approach, backlogs, and burndown charts.
D. It uses a step-by approach, an issue log, and pie charts.
QUESTION NO: 34
An organization needs a vendor to provide a solution. The organization can only describe its goals but not how to accomplish the work. Which of the following types of procurement should be used?
A. Request for information
B. Request for quote
C. Request for bid
D. Request for proposal
QUESTION NO: 35
Which of the following captures unforeseen activities throughout the project that need attention and resolution?
A. Gantt chart
B. Action items
C. Project schedule
D. Meeting minutes
QUESTION NO: 36
Which of the following project phases would MOST likely include creating a transition plan?
A. Closing
B. Initiation
C. Execution
D. Planning
QUESTION NO: 37
The Chief Executive Officer (CEO) has announced that the hardware division will be sold to another company. The sale of this division is an example of which of the following?
A. Outsourcing
B. Relocation
C. Business process change
D. Business merger
QUESTION NO: 38
When closing a project, which of the following must be completed to allow team members to return to their designated departments?
A. Perform retrospective
B. Release resources
C. Obtain sign-off from the sponsor
D. Close contracts
QUESTION NO: 39
A project manager has received numerous complaints from staff concerning poor service provided by a vendor. Which of the following steps should the project manager take FIRST to correct the problem?
A. Review the SOW with the vendor and terminate the vendor
B. Notify the key stakeholders of the problem and send a C&D letter to the vendor
C. Notify the vendor of the complaints and review the SLA with the vendor
D. Review the acceptable use policy with the vendor before requesting termination of the vendor’s employee.
QUESTION NO: 40
Upper management asks a project sponsor to provide several ad hoc reports as a brief overview of the project’s current status.
Which of the following types of reports should the project sponsor use to quickly summarize the status report data?
A. Pie chart
B. Run chart
C. Project schedule
D. Dashboard information
QUESTION NO: 41
A project team started work on a project and was ahead of schedule when the project sponsor announced that the project needed to stop because of shifting strategic priorities. The constraint described in this scenario is:
A. cost
B. environmental
C. scope
D. scheduling
QUESTION NO: 42
A stakeholders asked for a change to the project. The project manager discussed and documented the desired change, and the proper authorities approved it. Which of the following steps of the control was missed?
A. Communicate the change
B. Quality check
C. Implementation
D. Evaluate impact and justification
QUESTION NO: 43
Communication on a project is flowing well. Team members are motivated, and they are allowed to make decisions about their work. Which of the following management styles is the project manager MOST likely using?
A. Exploitive
B. Retrospective
C. Participative
D. Authoritative
QUESTION NO: 44
Which of the following analyses should a project manager use to determine problem areas for corrective action planning? (Choose two.)
A. Planned value
B. Schedule variance
C. Acceptable variance
D. Cost variance
E. Earned value
QUESTION NO: 45
The project manager needs to motivate the team; however, there is an insufficient budget for awards. Which of the following motivating agents is the MOST appropriate option the project manager can utilize?
A. Reduce the workload
B. Replace resources
C. Extend the timeline
D. Provide additional responsibility
QUESTION NO: 46
A project manager needs status on the project timeline. Which of the following team members should provide an update?
A. Product owner
B. Business analyst
C. Scheduler
D. Sponsor
QUESTION NO: 47
A project team is in the process of risk planning. One of the team members identifies a weather related risk, which may cause delivery delays. Which of the following is the BEST risk response strategy?
A. Exploit
B. Enhance
C. Mitigate
D. Communicate
QUESTION NO: 48
Under an Agile methodology, standup meetings occur:
A. daily
B. twice daily
C. weekly
D. ad hoc
QUESTION NO: 49
A project team is not delivering their tasks in a timely manner. Additionally, tasks are being reworked because requirements continue to be identified as work packages are being delivered. Which of the following are MOST likely missing from the project? (Choose two.)
A. Project charter
B. Organizational chart
C. Scope document
D. Status report
E. Business case
F. Project plan
QUESTION NO: 50
A project manager is required to maintain various documents and procedures.
Which of the following require ongoing attention and periodic updates?
A. Project charter
B. Change requests
C. Project management plan
D. Communication plan
E. Project SOW
QUESTION NO: 51
A meeting has taken place with quality assurance team members and the project manager. Which of the following events would MOST likely have triggered the meeting?
A. Audit
B. Risk register update
C. Task completion
D. Resource change
QUESTION NO: 52
A project sponsor wants to know when the plan changed to ship the deliverables to a new location. To determine the answer, the project manager should FIRST review the:
A. project management plan
B. scope statements and issue log
C. project dashboard and status report
D. action items and meeting minutes
QUESTION NO: 53
A project manager is reviewing documents to develop the project charter. While reviewing historical project documentation, the project manager decides to include the following in the charter:
Project title description
Preassigned resources
Budget
WBS
Measurable project objectives
Which of the following components should be a part of the project management plan instead of the project charter?
A. Project title and description
B. Preassigned resources
C. Budget
D. WBS
E. Measurable project objectives
QUESTION NO: 54
Which of the following communication methods and target audiences would a project manager
MOST likely select for briefings as required during a business continuity incident?
A. Email and instant messaging to project team members and the project team members and the project sponsor
B. Text messages to and voice conferences with all stakeholders and project team members
C. Video conferences with key stakeholders and the project champion
D. Instant messaging to the project coordinator and project scheduler
QUESTION NO: 55
A project is coming to the end of a phase. The PMO requires that the quality team review the work and budget before moving on to the next phase of the project. The project manager must schedule the review of the phase and have the stakeholders present. This review is referred to as:
A. change management
B. A milestone
C. a tollgate
D. an incident response
QUESTION NO: 56
A fire occurred in the production facility over the weekend, affecting the machinery being used to produce a deliverable. No injuries were reported. Which of the following is MOST appropriate for the project manager to do NEXT?
A. Refer to the contingency plan
B. Conduct an immediate emergency team meeting
C. Perform a SWOT analysis
D. Implement the risk response plan
QUESTION NO: 57
As a project processes, the team appears disjointed. Meetings are not effective because the right team members are not in the discussion, and functional managers are questioning if the project manager has a true management plan. Which of the following documents should be reviewed FIRST to uncover the issue?
A. Communications plan
B. Scope statement
C. Project management plan
D. Organizational chart
QUESTION NO: 58
Two companies have merged. Which of the following may impact the project manager’s communication methods after the merger?
A. Updates to issues logs
B. Increase in change requests
C. Changes to stakeholder requirements
D. Updates to the WBS
QUESTION NO: 59
Despite receiving regular updates, a sponsor learns a project recently slipped. Which of the following documents can the sponsor review to determine the project’s performance?
(Choose two.)
A. Status report
B. Communication plan
C. Issue log
D. Project schedule
E. Action items list
F. Risk register