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QUESTION NO: 1
A project manager has identified a minor skills gap in the operational team that will end up supporting the project solution. Which of the following is the BEST risk mitigation strategy that the project manager should use?
A. Organize adequate training and have one of the operational staff as part of the project team.
B. Raise a risk in the risk register, identify the likelihood and the consequence of the risk occurring.
C. Have the project adequately document the solution and ensure a transition is in place.
D. Escalate this as an issue to the project control board and ensure that there is adequate discussion.
QUESTION NO: 2
The project manager has had a large number of change requests approved by the project steering committee, but has been given no extra time to deliver the project. Which of the following schedule compression techniques should be used by the project manager?
D. Control scope
QUESTION NO: 3
The project manager is reviewing the earned value of work completed compared to the planned value and is representing it in a dollar figure. This type of analysis is an example of which of the following?
A. Cost performance index
B. Risk mitigation
C. Schedule variance
D. Cost variance
QUESTION NO: 4
A project manager is trying to ensure the quality of the design and reduce the number of potential defects. The project manager would like to use the fishbone diagram to perform this analysis. This type of modeling relies on:
A. Prioritizing the specific event.
B. Variance in the process over time.
C. Causes of a specific event.
D. Determining the number of events.
QUESTION NO: 5
The design activity of a project has the following cost attributes:
PV = 100,000
EV = 20,000
AC = 90,000
Based on this scenario, calculate the schedule variance.
QUESTION NO: 6
Ann, one of the affected stakeholders, feels that the project team has not been giving periodic stakeholder updates and that her input has not been taken into account. Which of the following should the project manager do to ensure stakeholder expectations are met?
A. Ensure that Ann is involved during the testing phase of the project so she can call out functional gaps.
B. Organize a walkthrough of the solution and ensure face-to-face updates occur every two weeks.
C. Escalate the issue to the project steering committee that Ann is criticizing the project quality.
D. Organize a requirements workshop to capture any gaps.
QUESTION NO: 7
A post implementation review is being performed as a part of project closure. Which of the following are applicable areas that the review should cover? (Choose two.)
A. Lessons learned during the project.
B. Produce operational support documentation.
C. Gathering and centralizing project documentation.
D. Organizing the communication of project closure.
E. Identify the key project achievements.
F. Provide a recap of the overall solution.
QUESTION NO: 8
Which of the following techniques modifies the schedule based upon resource constraints?
A. Critical Chain Method
B. Critical Path Method
C. Arrow Diagramming Method
D. Precedence Diagramming Method
QUESTION NO: 9
Resources for a project report to a project manager and a functional manager. The organizational structure is:
B. Ad hoc
QUESTION NO: 10
The final project report should contain which of the following?
A. Minutes of all the project meetings
B. Project design documentation
C. Detailed breakdown of the schedule
D. Summary of the project cost
QUESTION NO: 11
Task B is not planned to start until Task A is completed. Task A is delayed and will not be completed on time. Starting Task B prior to Task A completing is an example of:
A. Managing change
B. Fast tracking
C. Rolling wave planning
QUESTION NO: 12
The project team is not comfortable moving an expensive material. A third party is hired to move the material. This is an example of risk:
QUESTION NO: 13
The project’s network map has a loop with multiple project outcomes. This is the result of which of the following scheduling tools?
A. Establishing project schedule baselines
B. Critical Path Analysis
C. Critical Chain Method
D. Graphical evaluation and review technique
QUESTION NO: 14
Which of the following tools would a project manager use to determine the root cause of an issue?
A. Pareto Chart
B. Ishikawa Diagram
D. Monte Carlo Analysis
QUESTION NO: 15
Which of the following activity sequencing techniques uses nodes to symbolize activities and arrows to show how their dependencies are connected?
A. Critical Path Method
B. Arrow Diagramming Method
C. Critical Chain Method
D. Precedence Diagramming Method
QUESTION NO: 16
Which of the following activity sequencing techniques uses nodes to symbolize the dependencies of each activity?
A. Critical Path Method
B. Critical Chain Method
C. Arrow Diagramming Method
D. Gantt Chart Method
QUESTION NO: 17
A PM receives notification that an issue will impact a deliverable on the critical path. The issue is logged with a unique ID and assigned to a team member; however, the team member has not addressed it after a week. Which of the following would be the BEST approach to resolving the issue?
A. Assign a different team member to resolve the issue before the next status meeting.
B. Review the issue with the assigned team member to determine a due date.
C. Set a due date to resolve the issue and inform the assigned team member.
D. Report the team member to a functional manager for disciplinary action.
QUESTION NO: 18
Three IT companies have agreed to summarize their efforts as a common organization to generate new businesses in the IT cloud computing industry. Which of the following is the type of organizational change described?
QUESTION NO: 19
A project manager is not required to participate in performance appraisal meetings with team members. The project manager is working within which of the following organizational structures?
B. Balanced matrix
D. Strong matrix
QUESTION NO: 20
A sponsor requests that the project team shorten the completion of a project by two months to give the sales team more leverage in renegotiating the contract with the client. The budgeted time is 500 hours, and the projected earned value is $30,000. Which of the following represents the cost variance for both project completions?
A. $4.8K and $7K
B. $4.9K and $7K
C. $4.8K and $7K
D. $4.8K and $7K
QUESTION NO: 21
A daily standup Scrum meeting is BEST accomplished in a:
A. telephone conference.
B. group email.
C. face-to-face meeting.
D. video conference.
QUESTION NO: 22
A new stakeholder has requested the status and progress reports for the project milestones. Which of the following documents should the project manager address FIRST?
A. Project communication plan
B. Project status report
C. Project management plan
D. Project backlog
QUESTION NO: 23
When an action is taken on a risk, which of the following is being done and which document needs to be updated?
A. Mitigating risk, and the risk register should be updated
B. Accepting risk, and the risk review document should be updated
C. Avoiding risk, and the risk review document should be updated
D. Exploiting risk, and the risk register should be updated.
QUESTION NO: 24
A project schedule lists a resource as 50% because it likely:
A. is a shared resource.
B. depict a resource shortage.
C. signifies overallocation of a resource.
D. notes underallocation of a resource.
QUESTION NO: 25
A project manager is mapping qualifications and available personnel to the project requirements. Which of the following activities is the project manager completing?
A. Team Building
B. Team Selection
C. Resource loading
D. Resource leveling
QUESTION NO: 26
Which of the following is a reason for assessing risk in a project?
A. To identify new tasks
B. To shorten the project timeline
C. To avoid rework
D. To establish a budget
QUESTION NO: 27
The project sponsor wishes to implement a 24/7 solution for the service desk, requiring the establishment of the capability on three different continents. Which of the following factors is
MOST likely to influence communication methods across the project?
A. Personal preferences and message content
B. Level of message/report detail and confidentiality constraints
C. Time zones and language barriers
D. Technological and criticality factors
QUESTION NO: 28
A project team is defining detailed risks. Which of the following project phases is taking place?
B. Monitor and control
QUESTION NO: 29
Which of the following statements are correct regarding project management? (Choose two.)
A. A project can be part of an organization’s program management.
B. An organization’s portfolio will include programs.
C. A program has a defined start and finish.
D. An organization’s portfolio is a temporary and unique endeavor.
E. A project portfolio will be managed under program management.
QUESTION NO: 30
A client has provided a list of deliverables to include in the project scope. Which of the following will allow the project team to ensure all deliverables are included in the final product while managing scope creep?
A. Requirements traceability matrix
B. Gantt chart
C. SWOT analysis
D. Project charter
QUESTION NO: 31
A minor change to the baseline schedule is required. This change will be the second minor modification to the schedule. Which of the following is the appropriate version number?
QUESTION NO: 32
Which of the following is used to perform a root cause analysis?
A. Ishikawa diagram
B. Bar chart
C. Pareto diagram
D. Scatter plot
QUESTION NO: 33
Which of the following documents is typically signed by the vendor and includes a reference for how customers’ internal information will be protected?
QUESTION NO: 34
A project has fallen behind schedule for no obvious reason, so the PM has gathered the team to brainstorm. Which of the following should the PM do NEXT?
A. Go over the meeting’s objectives and agenda.
B. Brief the team on which tasks have fallen behind schedule and where the project has slack.
C. Refer to the risk register to map the risks to issues and mitigation strategies.
D. Review the issue log with the project team and identify potential risks.
E. Review an Ishikawa diagram with the project team to determine possible causes and effects.
QUESTION NO: 35
A project sponsor wants to demonstrate progress on a deliverable to all stakeholders at the next tollgate meeting. This feature was not scheduled for this tollgate, but the project manager plans to add it to the next phase. Which of the following describes what the project manager is doing?
A. Crashing the schedule
B. Prioritizing tasks
C. Determining milestones
D. Developing sprints
QUESTION NO: 36
A vendor was removed from a company due to non-performance but continues to submit invoices for work that was not completed. Which of the following should the project manager do to stop the vendor from sending invoices?
A. Draft a C&D letter and send it to the vendor.
B. Review the MOU with the vendor.
C. Ask the legal departments to draft a non-complete agreement for the vendor to sign.
D. Meet with the finance department to prevent the vendor from sending invoices.
QUESTION NO: 37
During the storming stage of a project team’s development, it is common to experience confusion about tasks and responsibilities because:
A. there is unfamiliarity with the project structure.
B. there is a lack of trust among team members.
C. there are minimal team decisions.
D. there is no engagement of the team by the project manager.
QUESTION NO: 38
A project manager procures additional resources from a local company. Which of the following describes this event?
QUESTION NO: 39
In which of the following situations is a project manager MOST likely to use a process diagram?
A. When describing a new business idea for the team to review
B. When describing a new business workflow for the team to implement
C. When describing a new business project for the team to implement
D. When describing a new business acquisition for the team to review
QUESTION NO: 40
A project has passed a phase-gate, and the new phase is ready to begin. Which of the following is the MOST appropriate method to communicate the transition to a team?
A. Kickoff meeting
B. One-on-one meetings
C. Voice conferencing
D. Instant messaging
QUESTION NO: 41
A project manager receives a call from the area regional building department and is informed that, upon inspection, waterlines from public water access to the project building do not meet local material and installation code specifications. Which of the following items BEST describes the unmet objective?
QUESTION NO: 42
A project manager at a projectized organization is finishing the objective goals for the appraisal process. Performance goals have been identified for colocated individuals working on the team. Which of the following is the appropriate communication method for relaying the goals to the team members?
B. Distribution of printed media
D. Video conferencing
QUESTION NO: 43
During the testing phase, a team member has informed the project manager that the test environment was set with inadequate client information, putting the project in jeopardy. Which of the following should the project manager do NEXT?
A. Ask the team member to move to a different test environment.
B. Ask the team member to refrain from testing the scenarios.
C. Revisit the risk management plan and provide corrective actions.
D. Revisit the contingency plan and provide corrective actions.
QUESTION NO: 44
A subcontractor has submitted design documentation on the deliverable due date, but it will require rework. The activity is on the critical path of the project schedule. Which of the following should the project manager do NEXT?
A. Determine the expected duration of the rework and complete a charge request to modify the project baselines.
B. Notify the project sponsor to schedule and facilitate a team meeting to rework the design documentation.
C. Determine the expected duration of the rework with any associated quality control activities and add the duration to an updated version of the WBS.
D. Update the master project schedule, and distribute it all stakeholders in accordance with the project communications plan.
QUESTION NO: 45
A project manager must create documentation before the project kickoff meeting. Which of the following documents will identify the project, introduce the project manager, and establish authority in the project?
A. Responsibility matrix
B. Resource allocation plan
C. Project charter
D. Statement of work
QUESTION NO: 46
Which of the following are mutually binding project documents? (Choose two.)
B. Letter of intent
QUESTION NO: 47
An organization has determined that all projects must use a remote dashboard to allow portfolio management. Which of the following would enforce this directive?
A. Project management office
B. Project sponsor
C. Project manager
D. Project coordinator
QUESTION NO: 48
A project team has failed to deliver on changes the project manager outlined on a call two weeks ago. The project team members indicate they did not remember the contents on the call. Which of the following should the project manager do FIRST to improve the level of awareness of changes to the project schedule?
A. Define the communications plan.
B. Record the missed tasks on the issue log.
C. Provide meeting minutes after each call.
D. Complete a fishbone diagram.
QUESTION NO: 49
A quality auditor finds suspicious code during a software test. For which of the following could this be a trigger?
A. Incident response
B. Quality control
C. Resource changes
D. Business continuity response
QUESTION NO: 50
A project manager wants to ensure that a detailed overview of a new kitchen fits the client’s standards. Which of the following will the project manager MOST likely work to accomplish?
A. Detailed project schedule to deliver on time
B. Gate reviews to capture the progress and feedback
C. Reasonable number of changes to maintain quality
D. Wide range of time between the start and end of the installation
QUESTION NO: 51
A key stakeholder asks the project manager for additional features. Which of the following documents should the project manager refer to before responding to this request?
A. Process diagram
B. Change control plan
C. Balanced scorecard
D. SWOT matrix
QUESTION NO: 52
Which of the following risk strategies prevents a risk from impacting a project?
A. Accept risk
B. Mitigate risk
C. Avoid risk
D. Transfer risk
QUESTION NO: 52
An active project has a CPI of 0.92. Which of the following can be determined?
A. The project is currently over budget.
B. The project has a budget surplus.
C. The project is ahead of schedule.
D. The project is behind schedule.
QUESTION NO: 53
A project team completed a brainstorming activity to determine potential issues with a project.
Which of the following activities should the project team do NEXT?
A. Risk identification
B. Risk quantification
C. Risk planning
D. Risk response
QUESTION NO: 54
A customer has stated that meeting the project schedule and milestones takes priority and is, therefore, willing to spend additional funds to sustain operations. The project team must ensure completion of the:
A. business continuity plan.
B. incident response plan.
C. disaster recovery plan.
D. risk management plan.
E. quality management plan.
QUESTION NO: 55
While developing a project schedule, the project manager is attempting to sequence the following tasks:
Which of the following is the correct sequence for the above tasks?
A. F, C, A, E, B, D
B. F, E, C, B, A, D
C. F, A, B, C, E, D
D. D, B, E, F, C, A
QUESTION NO: 56
Which of the following represents additional unauthorized requirements from the client?
A. Scope creep
B. Changing scope baseline
C. Change request
D. Gold plating
QUESTION NO: 57
A contract review meeting has been scheduled with a non-performing vendor. The project manager has been asked to provide recommendations for continuous service improvements and removal of the vendor. Which of the following documents should the project manager review BEFORE the meeting?
A. Issue log
B. Status report
C. Risk register
QUESTION NO: 58
Which of the following describes KPIs?
A. Analyses of organizational strengths and weaknesses
B. Graphical representations of process flow
C. Elements against which performance can be measured
D. Collaboration platform tools
QUESTION NO: 59
Before a team can start on a sprint, they will need to:
A. create a set of iterations to work on and prioritize.
B. generate an icebox of work items to review.
C. review the backlog of work items to prioritize.
D. take client requirements and draft them into a task list.
QUESTION NO: 60
A task on the critical path will not be completed on time. The project manager is reviewing both the schedule and the risk register to create a corrective action plan. The project completion date and quality of the deliverable cannot change. Which of the following activities should the project manager perform NEXT?
A. Revise the project plan.
B. Update the issue log.
C. Request additional funding.
D. Issue a change request.