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Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)

Foundation for your journey with Microsoft Dynamics 365 Customer Engagement.

4.8★★★★★(344 ratings)
19,840 studentsBeginner
Gain foundational knowledge of the CRM capabilities of Dynamics 365, including Sales, Marketing, Customer Service, and Field Service. This course is perfect for anyone starting a career in functional consulting or CRM management. Master the basics of the customer lifecycle and how Dynamics 365 apps work together to drive business growth. Build the confidence to participate in digital transformation conversations across your organization.

What you'll learn

  • Core D365 Customer Engagement concepts
  • - Dynamics 365 Sales basics
  • - Dynamics 365 Customer Service basics
  • - Dynamics 365 Field Service basics
  • - Dynamics 365 Marketing basics

MB-910

Lectures4
Quizzes0
Duration30 week
Students19,840

$20.00

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