ADM-211: Administration Essentials for Experienced Admin Part 4
QUESTION NO: 121 CORRECT TEXT
What are the4 steps in authenticating users when they log into Sales force?
Answer:
1. If the user’s login is from a browser that includes a Sales force cookie, the login is allowed. Thebrowser will have the Sales force cookie if the user has previously used that browser to log in to
Sales force, and has not cleared the browser cookies.
2. If the user’s login is from an IP address in your organization’s trusted IP address list, the login isallowed.
3. If the user’s login is from neither a trusted IP address nor a browser with a Sales force cookie,the login is blocked.
4. Whenever a login is blocked or returns an API login fault, Sales force must verify the user’s identity using a temporary verification code sent to the user’s email account.
QUESTION NO: 122 CORRECT TEXT
What are the 5 main places you can go to receive support for Apex?
Answer:
1. Extensive documentation on the Apex Developer Network site.
2. The Eclipse IDE plugin
3. Mandatory creation of test scripts that can be run in a development environment
4. In the UI
5. Sales force support personnel
QUESTION NO: 123
What are the benefits of Apex versus other applications?
Select all that apply:
A. Runs Natively on SFDC servers
B. Faster than non-server code
C. Supported by SFDC
Answer: A,B,C
Explanation:
QUESTION NO: 124 CORRECT TEXT
What arc the benefits of using Visual force pages over S controls?
Answer:
Flexibility-you have complete control over the UI
Reuse- Common UI elements can be referenced and reused so you don’t start from scratch.
Logic Model – You can leverage the full power of Apex to create UI behaviors and replace only the parts you need for greater control.
Development model – code is easy to create and is easily managed.
QUESTION NO: 125 CORRECT TEXT
What arc the potential reasons why different people may have different numbers when they create and run reports?
Answer:
They used different criteria:
1. Time frames
2. My vs all ownership criteria
3. Advanced fillers
QUESTION NO: 126 CORRECT TEXT
What are the recommended steps to protect Sales force users from security concerns such as phishing?
Answer:
l. Educate your users
2. Identify your primary security contact
3. Secure employee systems (including staying current on latest browsers)
4. Implement IP restrictions
5. Strengthen password requirements
6. Require secure sessions
7. Decreased session timeouts
8. Consider 2factor authentication (RSA token plus user name/pass word), Contact SFDC for help
QUESTION NO: 127
What are the system prerequisites for Territory Management?
Select all that apply:
A. Customizable Forecasting Enabled
B. Sales Teams Set up
C. Marketing Users enabled
D. Sandbox enabled
E. None of the above
F. All of the above
Answer: A,D
Explanation:
Explanation/Reference: Sales Teams and Marketing user permission do not need to be used for
Territory management.
QUESTION NO: 128
What are the three types of S-Controls?
A. HTML, Component, Controller
B. A J AX, Component, Controller
C. HTML, Snippet, URL
D. AJAX, Snippet, URL
Answer: C
Explanation:
QUESTION NO: 129
What are the two keys to setting up Territory Management?
Select all that apply:
A. Enable customizable forecasting
B. Advanced currency management
C. Have an Active Sandbox
D. Marketing User permission enabled
Answer: A,C
Explanation:
QUESTION NO: 130
What are the two major pieces to most s-controls?
A. HTML (Visual Presentation)
B. CSS Style Sheet
C. Javascript (Function /Code)
D. IFrame
Answer: A,C
Explanation:
QUESTION NO: 131
What are the two primary components of the Visual force framework?
Select all that apply:
A. Components
B. S-Controls
C. Apex Pages
D. Controllers
E. Static Resources
Answer: A,D
Explanation:
QUESTION NO: 132
What are the two questions that you should ask yourself when trying to decide how to set
Organization Wide Default permissions for an object?
Select all that apply:
A. Who is the most restricted user?
B. Are there objects that should not be viewed/edited by a user?
C. How often will users change roles?
D. Who is the least restricted user?
Answer: A,B
Explanation:
QUESTION NO: 133
What are the types of items measured by the Sales force Labs Adoption Dashboards?
Select all that apply:
A. User logins
B. Closed won opportunities
C. Call activity
D. Data quality
Answer: A,C,D
Explanation:
QUESTION NO: 134
What are the ways you can get a record’s unique Sales force ID?
Select all that apply:
A. URL
B. Report
C. API
Answer: A,B,C
Explanation:
QUESTION NO: 135
What are the ways you can solve a time-based email alert:
Select all that apply:
A. Task
B. Workflow
C. Escalation
D. Trigger
Answer: A,C
Explanation:
QUESTION NO: 136
What can be customized in content?
Select all that apply:
A. Content type
B. Validation rules
C. Page layouts
D. Content Value
Answer: A,B
Explanation:
QUESTION NO: 137
What can be turned on in Sandbox?
Select all that apply:
A. Approval processes
B. Case escalation rules
C. Case assignment rules
D. Oppty reminders
Answer: A,C
Explanation:
QUESTION NO: 138
What can the Schema Extract Tool provide the administrator prior to loading data into Salesforce?
Select all that apply:
A. All fields on a given object
B. Field data types
C. Location of data on the storage pod
D. Determine order of data load
E. Number of records containing data per field
Answer: A,B,D
Explanation:
QUESTION NO: 139 CORRECT TEXT
What can you do with Workflow? ( assuming EE edition or higher)
Answer:
1. Alerting
2. Tasking
3-Routing/assigning/escalation
4. Updating
5. Integrating
6. Mass communication
QUESTION NO: 140 CORRECT TEXT
What causes irreversible changes to data via API?
Answer:
1. Update
2. mass delete
QUESTION NO: 141 CORRECT TEXT
What causes irreversible changes to data via UI?
Answer:
l. Changing field data type
2. Using the import wixard
3. Mass transfer
4. Mass delete
5. Mass reassign Account or Oppty Teams
6. Mass update addresses
QUESTION NO: 142 CORRECT TEXT
What considerations arc there in Workflow trigger order?
Answer:
No set order, unlike assignment rules.
However, they are processed as follows:
1. Field update
2. Task
3. Emails
4. Outbound messaging
QUESTION NO: 143
What data retrieval method does not require admins to have a deep understanding of the database?
A. Reports
B. API
C. Weekly Export
D. Data leader
Answer: A,C
Explanation:
QUESTION NO: 144
What do {!expressions}refer to when used in Visual force components?
A. Roll-Up summaries
B. Factorial Equations
C. Apex Classes
D. Fields
Answer: D
Explanation:
QUESTION NO: 145 CORRECT TEXT
What do you need to be aware of when overriding a standard button?
Answer:
Overriding a standard button may disable some features like in-line editing
QUESTION NO: 146 CORRECT TEXT
What does not cause irreversible changes?
Answer:
Changes to the sharing model or sharing rules
QUESTION NO: 147 CORRECT TEXT
What happens to any field level data related to a losing record during a record merge?
Answer:
If the field is not populated on the winning record, the data will be brought over from the losing record.
QUESTION NO: 148
What happens to the non-surviving records after a merge?
A. Records are permanently deleted
B. Records are stored in a temporary custom object
C. Records are sent to the Recycle Bin
D. Records remain on the winning account record but removed from view
Answer: C
Explanation:
QUESTION NO: 149
What happens to the record you specify as the loser during a merge?
A. The record will go to the recycle him for 30 days.
B. The record will be immediately deleted
C. The record will be stored in a hidden object called “merge data”
D. The record will be stored on the winning record so you can see the audit history
Answer: A
Explanation:
QUESTION NO: 150 CORRECT TEXT
What is a mobile configuration?
Answer:
It defines the set of parameters used to make sales force data available on mobile.
It defines the users/profiles that can access via mobile as well as the data set that is syne’d to mobile devices.
QUESTION NO: 151
What is an S-Control?
A. A custom field that has dependent states
B. A custom web page not hosted by SFDC
C. Another name for a roll up summary’
D. None of the above
Answer: B
Explanation:
Explanation/references: It is used to bring custom elements into a page layout or visual force age.
QUESTION NO: 152
What is the best way to transfer configurations from Sandbox to Production?
A. Import Wizard
B. Metadata API
C. Change Sets
D. Data loader
Answer: B
Explanation:
QUESTION NO: 153 CORRECT TEXT
What is the difference between locking an opportunity using approvals versus changing the record type to a page layout with all read only fields?
Answer:
The oppty becomes “locked” and the lock symbol appears on the oppty and the edit button is disabled.
Record Type:
The record is read only, but no visual clue as to whether or not anything else is going on ( ie approval process)
QUESTION NO: 154
What is the fastest way to communicate new release information to your end users?
A. Feature detail pages
B. Detailed release notes
C. Admin preview doe
D. Discover button in app
Answer: D
Explanation:
QUESTION NO: 155 CORRECT TEXT
What is the key phrase that executives use to ensure sales people adhere to using sales force?
Answer:
“If it’s not in Sales force, it didn’t happen.”
QUESTION NO: 156
What is the major difference between Apex and other programming languages?
Select all that apply:
A. It is the oldest Programming language
B. It runs in the client’s web browser
C. It runs natively on SI’DC Servers
D. It is much faster than other languages
Answer: C,D
Explanation:
QUESTION NO: 157
What is the maximum number of objects that can be associated in a custom report type?
A. 1
B. 2
C. 3
D. 4
E. You can’t create custom report types for multiple objects
Answer: D
Explanation:
Explanation/references: You can add up to four objects to a custom report type.
However, some of the object combinations you choose may not be able to reach that limit.
QUESTION NO: 158
What is the maximum number of users that can be tracked in the persistent debug log?
A. 5
B. 10
C. 15
D. 20
Answer: D
Explanation:
Explanation/references: Debug log is an organization-wide persistent log. It can store debug log for transactions performed by specific users.
Logs for up to 20 users can be persisted.
Debug Log is available via the Monitoring menu.
QUESTION NO: 159
What is the number one predictor of successful change management?
A. Cleansed Data
B. Correct License selection
C. Executive Sponsorship
D. Defined Sales Process
Answer: C
Explanation:
Executive Sponsorship
QUESTION NO: 160
What is the one-stop-shop for information about a new release?
A. Gartner News Source
B. Forbes Innovation Magazine
C. Salesforce.com community
D. Partner Portal
Answer: C
Explanation: