ADM-211: Administration Essentials for Experienced Admin Part 3
QUESTION NO: 81
Inline s-controls are hooks for s-controls
A. True
B. False
Answer: A
Explanation:
Explanation/Reference: Inline S-Controls are not really S-Controls at all they only appear on detail pages, not edit pages.
QUESTION NO: 82
Personal tags can be viewed by Admins
A. True
B. False
Answer: B
Explanation:
Explanation/Reference: Although Admins can enable both public and private tags, Admins can only see public tags
QUESTION NO: 83
Referring to other formulas may reduce the 1300 character limit, but it is possible to continue chaining multiple formula fields together indefinitely.
A. True
B. False
Answer: B
Explanation:
Explanation/Reference: This is not possible because the character limit still applies.
1300- Maximum characters s displayed after calculation 3900- Maximum characters allowed in the formula
QUESTION NO: 84
Roll-up Summary Fields work with Opportunity Line Items to Opportunities?
A. True
B. False
Answer: A
Explanation:
Explanation/Reference: Opportunity Line Items are in a master-detail relationship with
Opportunities being the master and Opportunity line items being the child.
Roll up summaries are available for the master records in a master-child relationship.
QUESTION NO: 85
Controls are no longer supported by SFDC
A. True
B. False
Answer: A
Explanation:
Explanation/Reference: S Controls are being deprecated from the system and phased out. Users that started using SFDC after October 2010 will not see S Controls as an option.
QUESTION NO: 86
S-Controls are only triggered through the user interface
A. True
B. False
Answer: A
Explanation:
QUESTION NO: 87
Sales force can be used as a release and change management tool.
A. True
B. False
Answer: A
Explanation:
QUESTION NO: 88
Steps can be added to an active approval process.
A. True
B. False
Answer: B
Explanation:
Explanation/Reference: Steps cannot be added after the process has been activated.
QUESTION NO: 89
The API fully respects the security and access protocols configured through Force.com builder.
A. True
B. False
Answer: A
Explanation:
QUESTION NO: 90
The Data loader can be used to assign record ownership to inactive users.
A. True
B. False
Answer: B
Explanation:
Explanation/Reference: The data loader can only be used to assign records to active users.
QUESTION NO: 91
Is the Excel Connector a supported product?
A. True
B. False
Answer: B
Explanation:
The excel connector is not supported by SFDC
QUESTION NO: 92
The Excel Connector can retrieve data from multiple objects (e.g., Accounts, Contacts) in a single query.
A. True
B. False
Answer: B
Explanation:
Explanation/Reference: Only one object can be queried at a time.
QUESTION NO: 93
The Mass Delete tool can be used on any object
A. True
B. False
Answer: B
Explanation:
Explanation/Reference: The mass delete tool will only work with standard objects: Accounts,
Leads, Activities, Contacts, Cases, Solutions and Products
QUESTION NO: 94
The Schema Extract tool is supported by Salesforce.
A. True
B. False
Answer: B
Explanation:
Explanation/Reference: The Schema extract tool is not supported by Sales force
QUESTION NO: 95
The system administrator profile can be modified to restrict permissions to view and modify data
A. True
B. False
Answer: B
Explanation:
Explanation/Reference: System Administrator is a Standard profile and cannot be modified.
QUESTION NO: 96
Validation rules are executed for fields that arc stored in the object but not part of the displayed page layout.
A. True
B. False
Answer: A
Explanation:
Explanation/Reference: Validation rules are executed for all fields on an object regardless of whether or not they are displayed on the page layout.
QUESTION NO: 97
You can log a case with Salesforce to see if an employee exported data within a particular time frame.
A. True
B. False
Answer: A
Explanation:
Explanation/Reference: This is called forensic investigation and can be requested via a case.
QUESTION NO: 98
You can package standard objects.
A. True
B. False
Answer: B
Explanation:
Explanation/Reference:
QUESTION NO: 99
You can provision multiple Sandbox orgs.
A. True
B. False
Answer: A
Explanation:
Explanation/Reference: There are 3 different types of sandboxes:
1. Production
2. Configuration
3. Developer
QUESTION NO: 100
You can specify the criteria for specific objects desired in the weekly data export function?
A. True
B. False
Answer: A
Explanation:
Explanation/Reference: You can select the objects and create subsets of data in the weekly export.
Topic 2, Volume B
QUESTION NO: 101
You can use the Data Loader to extract attachments.
A. True
B. False
Answer: B
Explanation:
Explanation/Reference: The data loader can only be used to delete documents, not extract or export
QUESTION NO: 102
You should back up your data before changing or deleting data
A. True
B. False
Answer: A
Explanation:
Explanation/Reference: It is a best practice to backup your data so if there is an unexpected result, you can always roll back the changes.
QUESTION NO: 103
You should rename records before merging.
A. True
B. False
Answer: A
Explanation:
Explanation/Reference: It is helpful to rename because you can easily identify the winning record
QUESTION NO: 104 CORRECT TEXT
What are2 the ways that Visual pages can be incorporated into the rest of your user interface?
Answer:
1. Tabs 2. Embedded into page layouts
QUESTION NO: 105 CORRECT TEXT
What are 3 scenarios when might it be better to use packaging and the Appexchange for testing and deployment?
Answer:
l. Moving from org to org: If a developer has created an entire app and needs to move it into a testing or prod environment. 2. Unmanaged Package changes: If a developer has installed an application from the App Exchange and made modifications. 3. Ad-hoe use: If an administrator or a developer needs to share an application in a more casual setting.
QUESTION NO: 106 CORRECT TEXT
What are 4 common Challenges to going global?
Answer:
1. Intl BU’s & IT operating autonomously 2. Mix of English & native language 3. Immature sales processes 4. No Common platform
QUESTION NO: 107 CORRECT TEXT
What are 4 tools available to increase Administrator productivity?
Answer:
1. Schema Extract Tool
2. Explorer
3. Data Loader
4. Force.com Eclipse IDE
QUESTION NO: 108 CORRECT TEXT
What arc examples of content that can be included in a Visual force page?
Answer:
1. VF Tags
2. Force.com merge tags
3. HTML
4. Java
5. Flash
6. Any other code that can execute w/in a HTML page
QUESTION NO: 109 CORRECT TEXT
What are some common goals of localization?
Answer:
1. Regional administration
2. Local messaging
3. Customization based on particular characteristics of each regionQUESTION NO: 110
What are some drawbacks to S-Controls?
Select All that apply:
A. S-controls are client-side code, so can slow-down the UI
B. Not always cross-browser compatible
C. SFDC does not support the code
Answer: A,B,C
Explanation:
QUESTION NO: 111 CORRECT TEXT
What are some examples of Web-to-X usage of SFDC?
Answer:
1. A candidate entering application information on a website
2. A person responding to request for information after clicking on a web to lead form
3. A person submitting a help request on a web to case form
QUESTION NO: 112
What are some metadata attributes that are provided by the Force.com Explorer regarding fields? Whether a field is (Select all that apply):
A. Creatable
B. Updatable
C. Nullable
D. Readable
E. Delete-able
Answer: A,B,C
Explanation:
QUESTION NO: 113
What are some of the criteria you can use to identify duplicate records?
Select all that apply:
A. Account Numbers
B. Descriptions
C. IDs
D. Phone numbers
E. SIC Codes
F. Addresses
G. Email Addresses
Answer: A,C,D,F,G
Explanation:
Explanation/Reference: B – Descriptions can be anything and will not show unique records.
E-SIC codes can be applied to many records and do not identify unique records.
QUESTION NO: 114 CORRECT TEXT
What are some of the limitations of a Developer org?
Answer:
20 MB of file and 20 MB of data 5000 API call/24 hours Partner & Customer Portal Mobile &
Platform Licenses
QUESTION NO: 115 CORRECT TEXT
What are some of the parameters that should be taken into account when thinking of training?
Answer:
1. WIIFM? “What’s in it for me”
2. Ongoing Use the app
3. Ongoing training
4. Tracking training
QUESTION NO: 116 CORRECT TEXT
What are some of the training options available to Sales force Administrators/implementors?
Answer:
see explanation
Explanation:
1. Standard web training
2. Custom training
3. Education Services
4. Certification
QUESTION NO: 117
What are some recommended optional installs from the App Exchange for general implementations? Select all that apply:
A. User Adoption Dashboard
B. Hotkeys
C. Mass Delete
D. All of the above
Answer: D
Explanation:
QUESTION NO: 118
What are some tools for managing the Change Request process with SFDC?
Select all that apply:
A. Use the Service and Support app
B. Have end users submit case
C. Use the Solutions tab for FAQs
D. Use the Self-Service Portal and Suggested Solutions
E. Use the Metadata API for submitting cases from other applications
F. Use reports and dashboards to monitor metrics
G. Use Content to store related documents (change mgmt process, training of new processes/functionality/apps, etc), ongoing newsletter communications, Ideas
H. All of the above
Answer: H
Explanation:
QUESTION NO: 119 CORRECT TEXT
What are some URI-s to stay current with what’s happening with SFDC?
Answer:
1. Trust, sales force.com
2. SFDC community
3. Idea Exchange
4. Release overview pages
5. Feature detail pages
6. Detailed release notes
7. Admin preview doc
8. Discover button in app
9. Official SFDC blog
QUESTION NO: 120 CORRECT TEXT
What are the 4 common ways to export data from SFDC?
Answer:
1. Reports
2. Weekly data exports
3. Data Loader/API Applications
4. Community Tools
(Excel connector. Outlook connector)
