ADM-211: Administration Essentials for Experienced Admin Part 2
QUESTION NO: 41
How many characters can a formula field contain?
Select all that apply:
A. 200
B. 500
C. 1000
D. 3900
Answer: D
Explanation:
Explanation/Reference: To optimize, use CONTAINS first, then CASE, then IF.
QUESTION NO: 42
How many days of setup audit history can you download?
A. 7
B. 30
C. 90
D. 180
E. 365
F. You can’t download this information due to security
Answer: D
Explanation:
QUESTION NO: 43
How many fields can you track per object using Field History Tracking?
A. 5
B. 20
C. 50
D. Unlimited
E. None of the above
Answer: B
Explanation:
Explanation/Reference: You can track up to 20 fields for Field Tracking History. Don’t confuse this with Chatter feed notifications which can track more than 20 fields.
QUESTION NO: 44
How many letters do you have to enter for the auto-complete to work?
A. l
B. 2
C. 3
D. 4
Answer: A
Explanation:
Explanation/Reference: Autocomplete will begin to auto prompt on the first keystroke.
QUESTION NO: 45
How many levels deep can cross-object formulas go?
A. 2
B. 3
C. 4
D. 5
E. None of the above
Answer: D
Explanation:
Explanation/Reference: Documentation shows 10 unique relationships, but study guide and some community answers show 5.
QUESTION NO: 46
How many records can be deleted at once using the Mass Delete tool?
A. 200
B. 500
C. 2000
D. 5000
E. Unlimited
Answer: B
Explanation:
Explanation/Reference: Wizards inside SFDC usually have a limit of 500 records. However, the data loader and other ETL tools do not have any limits.
QUESTION NO: 47
How many releases a year does Salesforce typically deliver?
A. 1
B. 2
C. 3
D. 5
E. Depends on the roadmap
Answer: C
Explanation:
Explanation/Reference: 3 releases are issued per year. Spring, Slimmer, Winter All are distributed automatically during a pre-scheduled maintenance window.
QUESTION NO: 48
How often can weekly data export requests be made?
A. Every 4 days
B. Every 5 days
C. Every 6 days
D. Every 7 days
Answer: C
Explanation:
Explanation/Reference: Requests can be made every 6 days.
QUESTION NO: 49 CORRECT TEXT
How would an administrator quickly check field accessibility?
Answer:
1. Field Accessibility Grid
2. View by: fields, profiles, record type
QUESTION NO: 50
If a new validation rule is created and there is data already stored that violates the rule, when will Salesforce catch the problem?
A. Immediately
B. When the record is first viewed
C. When the record is edited
D. When the record is edited, then saved
E. The record is not affected because it was created before the creation of the validation rule.
Answer: D
Explanation:
When the record is edited, then saved.
Validation rules are enforced when a record is in edit mode, but the validation rules don’t fire until the record is finally saved by the end user.
QUESTION NO: 51
If you could only give one release document to your IT department, which would it be?
A. Feature detail pages
B. Detailed release notes
C. Admin preview doc
D. Release overview pages
Answer: B
Explanation:
QUESTION NO: 52
In Salesforce Territory* Management, a territory hierarchy is different from a role hierarchy in that it…
A. grants login access to all users in a territory.
B. supports assigning users to multiple territories.
C. automatically assigns users to sales teams in the territory.
D. gives users in a territory full edit access to all accounts in that territory.
Answer: B
Explanation:
Explanation/Reference: Territory hierarchy is about assigning users to opportunities.
Role hierarchy is about broadening visibility to records up the chain of command so managers can see records owned by their subordinates
QUESTION NO: 53
In the context of the Data Quality Dashboard, what does it mean to have 100% as the score?
A. All users have successfully logged in
B. All data has been reviewed by each user
C. All users have created at least 1 record
D. All key fields have been populated
Answer: D
Explanation:
QUESTION NO: 54 CORRECT TEXT
Is it possible to incorporate Web Services API calls into s-controls?
Answer:
Yes – you would do so by referencing the A.IAX toolkit.
QUESTION NO: 55
Is the Data loader fully supported by Sales force?
A. Yes
B. No
Answer: A
Explanation:
QUESTION NO: 56 CORRECT TEXT
List”clicks” and “code” options at the ‘Business Logic’ level.
Answer:
Clicks: Workflow, Validation Rules, Assignment Rules.
Code: S-Controls, Web Controls, Apex. Web Services API QUESTION NO: 57 CORRECT TEXT
List “clicks” and “code options at the ‘Data Model level’.
Answer:
Clicks: Objects, Fields, Relationships.
Code: Web Services API
QUESTION NO: 58 CORRECT TEXT
List 6 pieces of functionality that Sales force recommends deploying when implementing localization.
Answer:
1. Advanced Currency Management
2. Regional Price Books
3. Delegated Administration
4. Custom Profiles
5. Translation Workbench
6. Regional Home Page Layouts
QUESTION NO: 59 CORRECT TEXT
List some of the most commonly used API calls.
Answer:
1. Query (Export)
2. Retrieve
3. Create (Insert)
4. Update
5. Upsert
6. Delete
7. Undelete
QUESTION NO: 60 CORRECT TEXT
List some ways that admins can increase user adoption:
Answer:
1. Measure user adoption (including dashboards)
2. Motivate users by showing them the value
3. Use Sales force during meetings
4. Use Sales force as a Sales Portal
5. Train the end users
QUESTION NO: 61 CORRECT TEXT
List the “clicks” and “code” options at the ‘User Interface ‘level.
Answer:
Clicks: Apps, Tabs, Page Layouts, Record Types.
Code: S-Controls, Web Controls, Visual force
QUESTION NO: 62 CORRECT TEXT
List the commonly used API calls
Answer:
Create (also known as Insert)
Update
Upsert
Delete
Undelete
Query
Retrieve
QUESTION NO: 63 CORRECT TEXT
List the order in which automation features trigger when a user saves a record.
Answer:
1. System Validation Rules
2. AllApex BEFORE Triggers
3. Custom Validation Rules
4. All Apex AFTER triggers
5. Assignment Rules (leads/cases)
6. Auto-Response (leads/cases)
7. Workflow Rules
8. Escalation Rules (cases)
9. Post-commit logic (Parent Roll-up Summary fields triggers all of the above on the parent object)
QUESTION NO: 64 CORRECT TEXT
Name a examples of web applications or web controls:
Answer:
X-to-Web
Web-to-X
QUESTION NO: 65 CORRECT TEXT
Name the objects that support field history tracking:
Answer:
1. Data Entry ‘Objects: Accounts, Contacts. Opportunities, Leads, Contracts Cases. Solutions,
Custom Objects
2. History Objects: Approval History, limited Campaign Member history (Member First associated,
Member First Responded)
3. SaIcsforcc2Salcsforcc connection history
4. Oppty Stage History for: Stage, Probability, Amount, Close Date, Last Modified By
QUESTION NO: 66
Once activities are archived, where is the only place you can access them?
A. You can’t access them
B. Activity History- View AH
C. Recycle Bin
D. Activity Reports
E. Archiving of activities does not affect visibility
Answer: B
Explanation:
QUESTION NO: 67
A Sales force object can exist independent of an application.
A. True
B. False
Answer: A
Explanation:
Explanation/Reference: You do not have to create a custom tab or assign a custom object to an application.
QUESTION NO: 68
Account ID is required on the Opportunity object via the API.
A. True
B. False
Answer: B
Explanation:
Explanation/Reference: You do not need the Account ID on the opportunity when accessing through the API.
QUESTION NO: 69
Actions to existing steps can be added to an active approval process?
A. True
B. False
Answer: A
Explanation:
Explanation/Reference: Actions can be added to the existing steps of active approval processes
False
QUESTION NO: 70
All applications downloaded from the App Exchange can be modified once loaded into an org.
A. True
B. False
Answer: B
Explanation:
Explanation/Reference: Only unmanaged packages downloaded from the App Exchange can be modified. Managed packages are unable to be edited or customized.
QUESTION NO: 71
All editions of salesforce can use the data loader
A. True
B. False
Answer: B
Explanation:
Explanation/Reference: Only UE, EE and DE Orgs can use the data loader
QUESTION NO: 72
Apex is client-side
A. True
B. False
Answer: B
Explanation:
Explanation/Reference: Apex is server side,S-Controls are client-side.
QUESTION NO: 73
Apex offers optional creation of test scripts that can be run in a dev environment, in the UI or by sales force support personnel.
A. True
B. False
Answer: B
Explanation:
Explanation/Reference: The test scripts are mandatory, not optional
QUESTION NO: 74
Delegated admins can login as their subordinates.
A. True
B. False
Answer: A
Explanation:
Explanation/Reference: But only when they have been granted login access rights by those subordinates.
QUESTION NO: 75
Duplicate records are more commonly found when using a public sharing model?
A. True
B. False
Answer: B
Explanation:
Explanation/Reference: It is more common to have duplicate records using a private sharing model because users can’t see records to know if they are already entered and enter them again without knowing they are duplicates.
QUESTION NO: 76
File attachments count towards the overall data storage limit.
A. True
B. False
Answer: B
Explanation:
Explanation/Reference: File attachments count towards file storage, not data storage. The storage limit is 1GB minimum for data and 11GB minimum for file storage for all editions.
QUESTION NO: 77
Ideas can be used in the self service portal.
A. True
B. False
Answer: B
Explanation:
Explanation/Reference: Only customer and partner portals can use ideas.
QUESTION NO: 78
If you are granted access to a record through manual sharing or sharing rules, you can share the record to someone else
A. True
B. False
Answer: A
Explanation:
Explanation/Reference: But only if granted Full Access to the record.
QUESTION NO: 79
If you implement Territory Management, your role hierarchy will he copied to your Territory structure.
A. True
B. False
Answer: B
Explanation:
QUESTION NO: 80
In a global Sales force implementation, all sales teams must use the same sales process.
A. True
B. False
Answer: B
Explanation:
Explanation/Reference: Sales processes can be created and customized for each different sales team/region, etc.
