PMP Topic 8
Question #: 797
Topic #: 1
As a project is ending, a business stakeholder requests information from the project manager regarding overall project performance to determine the success of the initiative. What should the project manager do to provide relevant information to the stakeholder?
A. Update the project status report to include current performance information.
B. Document the key performance indicators (KPIs) in the final project report.
C. Document the project performance and influencing factors in the lessons learned register.
D. Inform the stakeholder that performance will be evaluated three months after project closure.
Selected Answer: B
Question #: 785
Topic #: 1
A company is launching a new product and decides to transition from a predictive to an agile approach. During the third sprint, the project manager notices that the team is not working as a cohesive unit.
Which two rules are appropriate for the project manager to instill in the team? (Choose two.)
A. Work together daily as a team.
B. Strive toward continuous improvement.
C. Send communications to the entire team.
D. Follow the sprint planning.
E. Only share suggestions at the end of the sprint.
Selected Answer: AB
Question #: 782
Topic #: 1
A project manager is instructed by the project sponsor to draft the project charter. The project sponsor asks the project manager to involve a particular stakeholder in order to provide necessary resources. However, the stakeholder is refusing to get involved because the stakeholder thinks that there is no benefit in using the project deliverable.
What should the project manager do to resolve this?
A. Consider the stakeholder as a risk and evaluate possible solutions with the project team.
B. Escalate to the project sponsor due to the political nature of the issue.
C. Improve communication with the stakeholder to obtain their assistance in the future.
D. Meet with the stakeholder to discuss the impact of the deliverable.
Selected Answer: D
Question #: 781
Topic #: 1
A project manager and project team developing a new product are discussing which work methods and tools to use to build the deliverable. What should the result of this discussion be?
A. A detailed mitigation plan on the risks for each work method and the tools used
B. A technology roadmap for creating similar deliverables in the future with the same tools
C. An agreed-upon work method and tools that should fit the business need and project constraints
D. A consensus that everything will run as anticipated once the tools and work methods are identified
Selected Answer: C
Question #: 778
Topic #: 1
In a software development project, some of the deliverables do not meet specific performance requirements.
What action should the project manager take?
A. Review the issues with the project team to address the issues.
B. Review the requirements traceability matrix at the next meeting.
C. Report issues to key stakeholders and discuss follow up actions.
D. Ensure compliance with the quality management plan.
Selected Answer: A
Question #: 766
Topic #: 1
A credit collection company is implementing new software to assist customer service agents when calling clients for payments. The software will benefit the company by freeing up staff to work on other projects. Several business areas want to take advantage of this benefit.
What should the project manager do?
A. Set up a stakeholder session with all teams to agree and document the benefits and establish ownership.
B. Ask the project sponsor to make a decision on who will own the benefit and document the decision.
C. Ask the project sponsor for approval to distribute the project benefits equally to the business areas.
D. Request all of the business areas to plan for a portion of the benefit equally and include it in their staffing plans.
Selected Answer: A
Question #: 754
Topic #: 1
A project manager is working with team members and customers who are operating in multiple countries. The team is working on implementing a new technology that includes ambiguities, uncertainties, and unknowns, both in terms of technology and of the end-user expectations for this solution.
What should the project manager do to keep the stakeholders engaged?
A. Use meetings as a communication channel.
B. Use email as a communication channel.
C. Use feedback and decision-making tools.
D. Use a shared collaboration platform.
Selected Answer: D
Question #: 357
Topic #: 1
The project sponsor of a major initiative is consistently changing the prioritization of modular work packages. The team is used to three week sprints and is becoming increasingly frustrated with the daily changes in scope.
What should the project manager do?
A. Set up a meeting with the sponsor to explain the importance of keeping a strict sprint cycle.
B. Decrease the sprint cycle to the average reprioritization request by calculating it in days.
C. Set up a meeting with the project team and ask for their opinion on what to do.
D. Move to a Kanban strategy so that work can be reallocated more easily.
Selected Answer: A
Question #: 424
Topic #: 1
A key stakeholder for a construction project has been spending a lot of time at the site and interrupting the team’s efforts.
What should the project manager do in this situation?
A. Work to understand the key stakeholder’s concerns and provide feedback in regular project status reports
B. Arrange an ad hoc meeting to address the key stakeholder’s concerns with team members
C. Reinforce with the key stakeholder that the project is performing on schedule
D. Escalate the situation to the project sponsor because the key stakeholder’s behavior is impacting progress
Selected Answer: B
Question #: 844
Topic #: 1
A pharmacy needs to launch a medication delivery service. An interdisciplinary team was created in order to have the service ready in one-month when it usually takes five months to complete.
What should the project manager do?
A. Register a risk and define a contingency plan.
B. Review and reduce the project backlog.
C. Assist the team in proposing a minimum viable product (MVP).
D. Ask to increase the capacity of the team.
Selected Answer: C
Question #: 204
Topic #: 1
A mid-size capital project has shared resources from the company’s contract department. During the execution phase, the project team observed a delay in contracting. After communicating with the contract department, the project manager found the contract team is prioritizing other contracting jobs because they are not part of the project team.
What should the project manager do first in this situation?
A. Report the issue to higher management and seek their direct involvement to complete the job from the contract department.
B. Arrange a meeting with the contract department to build trust and commitment by recognizing their critical support to the project.
C. Arrange several meetings with the contract department and ask them to contract the project as it is critical for project success.
D. Communicate with the contract manager to commit a budget for the resources required for project execution.
Selected Answer: B
Question #: 345
Topic #: 1
An agile team is required to address a technical, complex requirement that has no visual deliverable to show the customer.
What guidance should the product manager provide to improve the requirement development?
A. Reprioritize the product backlog by lowering the priority of the complex activity, so it will be worked on later in the project.
B. Allow the team to focus and complete the complex work because it will reduce the risk of finding issues later in the project.
C. Discuss this with the team and reprioritize the backlog to deliver maximum value by including a portion of the complex work.
D. Inform the customer that there will not be any deliverable due to the complexity involved in the requirement.
Selected Answer: C
Question #: 333
Topic #: 1
When trying to track project benefits, a project manager realizes that some key performance indicators (KPIs) are not yet defined.
What should the project manager do?
A. Forward the issue to the benefit owner and ask them to collect the missing data and build the KPIs.
B. Coordinate with the benefit owner to track and collect the missing data and build the KPIs.
C. Work with the business analysts to track and collect the missing data and build the KPIs.
D. Ask the program manager to track and collect the missing data and work to build the KPIs.
Selected Answer: B
Question #: 324
Topic #: 1
In a project, one team member has been asking for directions and what actions to take on many tasks. As a result, the team member has performed slowly in project delivery.
What should the project manager do to help this team member?
A. Assign another senior team member to coach the team member.
B. Address the team member’s performance accordingly.
C. Empower the team member to make decisions.
D. Mentor the team member on a regular basis.
Selected Answer: A
Question #: 319
Topic #: 1
During a sprint, one of the team members found an issue. According to the team member and the product owner, the issue has a higher level of importance than the other features of the sprint, but is not a roadblock to completing it.
What should the project lead ask the project team do?
A. Avoid the temptation to make any changes and address the issue in the next sprint.
B. Submit the issue to the change control board (CCB) to evaluate and formally approve a plan to address it.
C. Address this issue only as it has a higher priority than the remaining features of the same sprint.
D. Follow the sprint plan by delivering the features established for the sprint and prioritize the issue in the backlog.
Selected Answer: D
Question #: 317
Topic #: 1
A project team is conducting sprint planning. At the end of the sprint, the product increment must be deployed on a customer’s site. The product owner received an email from the account manager that the customer may not be ready to install the new version of the product.
What should the project manager do?
A. Ask the sales team to inform the customer.
B. Contact the customer’s project manager.
C. Ask the product owner to inform the customer.
D. Contact the customer’s technical lead.
Selected Answer: B
Question #: 281
Topic #: 1
A project manager assigned to an education project needs to train a workforce in application development. The customer is responsible for providing the training center, and the deadline to start the first training is in 2 weeks. The customer calls to say that the center will not be available in 2 weeks due to some unforeseen problems.
What should the project manager do next?
A. Apply the terms and conditions of the contract with penalties.
B. Issue a change request to reflect the anticipated date for training.
C. Help the customer find an alternative location to start the training.
D. Update the project schedule with the new date for training.
Selected Answer: C
Question #: 267
Topic #: 1
A project manager is working as a servant leader for a pilot project to adopt agile practices. After three sprints, the team demos the product to the main stakeholders, but receives negative feedback about the product’s features. The team feels that all the features met the acceptance criteria defined by the product owner and does not understand what went wrong.
How should the project manager mitigate the product rejection?
A. Share the product backlog for the main stakeholders to review in advance.
B. Engage the main stakeholders in the upcoming sprint review sessions.
C. Create dedicated sprints to implement feature fixes for the rejected ones.
D. Ask the project sponsor to evaluate the assignment of a new product owner.
Selected Answer: B
Question #: 720
Topic #: 1
A key stakeholder is refusing to participate in a crucial project stage and disagrees with the project team’s approach. This situation is affecting the project team’s morale.
What should the project manager do?
A. Ask the project team to meet and document why the stakeholder’s approach is incorrect.
B. Schedule a meeting with the project team and the key stakeholder as soon as possible to discuss and agree on an approach.
C. Discuss the issue with the project team during a project status meeting and request that they change the approach.
D. Ask the project sponsor to meet with the project team and key stakeholder to discuss the approach.
Selected Answer: B
Question #: 232
Topic #: 1
An oil and gas project started without having acquired full funding for the project. The remaining funds were to be acquired during project execution. The acquisition of the remaining funds was delayed several months, resulting in a suspension of work by all contractors.
What should the project manager have done to prevent this from happening?
A. Ensured the stakeholder anticipated obstacles to achieving financial closure on the remaining funds.
B. Ensured the risk was adequately assessed and mitigated by the appropriate stakeholders.
C. Ensured the stakeholder who was providing additional funds remained interested in the project.
D. Ensured the project team monitored and reviewed the project risk register periodically.
Selected Answer: B
Question #: 216
Topic #: 1
A project manager is leading a project that has a dependency on the client’s vendor management system for critical requirements. The vendor management team will not derive any benefits from the project. However, the project requires support from the vendor management head.
What should the project manager do next?
A. Get support from the sponsor to hire a subject matter expert (SME) from the vendor management team to work on the project.
B. Review the terms of reference of the steering committee to include the vendor management head.
C. Work with the sponsor on a communications management plan to obtain support from the vendor management head.
D. Obtain help from the sponsor to highlight any nonfinancial benefits for the vendor management team.
Selected Answer: B
Question #: 901
Topic #: 1
A customer is unhappy after weeks of working in a newly implemented virtual environment and wants their key stakeholders to be more involved in the development processes. The customer is requesting access to the information radiators of the project management information system (PMIS). The development company has never allowed clients access to the system.
What should the project manager do?
A. Submit the request and advise for approval, then investigate the training needs for team members and stakeholders.
B. Break down the request situation to identify the root causes for the customer’s dissatisfaction.
C. Deny the request and negotiate for alternatives that will achieve the customer’s desired results.
D. Submit the request and advise for denial, as the company has never allowed customers access to the PMIS.
Selected Answer: B
Question #: 1124
Topic #: 1
A project manager has access to risk management tools but chooses to use a quantitative method to evaluate the project risks. During project execution, the project sponsor asks for an updated risk matrix.
What should the project manager do next?
A. Use integrated risk management software to evaluate the risks.
B. Trust in the quantitative method already chosen as it is a precise method.
C. Add new risks and send the risk matrix to leadership for approval.
D. Use their own professional knowledge to reassess the risks.
Selected Answer: D
Question #: 1122
Topic #: 1
A new team member inquires about how much they need to learn about the organizational process assets (OPAs) residing on the company intranet. Another team member states they only need to know the basics. However, the project manager believes the team member should know everything regarding the OPAs.
What should the project manager do?
A. Create a training schedule for the new team member to follow over the next few weeks.
B. Escalate the inquiry to the team member’s functional manager.
C. Clarify the relevance of reviewing the documentation on the intranet.
D. Ask a senior team member to help the new team member navigate through all the documentation.
Selected Answer: C
Question #: 602
Topic #: 1
A Scrum team has committed to delivering a specific capability in their first release. Multiple operational issues have prevented the developer from delivering key capabilities. The technical lead has also given notice that they are resigning from the company.
What should the project manager have the Scrum team do to recover from these issues?
A. Review constraints in the ongoing sprint planning and evaluate options for the release plan
B. Stop the sprint and replan and prioritize the backlog to reduce resource levels
C. Consult the resource management plan for an appropriate response
D. Continue with existing sprint plans to ensure some of the scope will be delivered
Selected Answer: A
Question #: 601
Topic #: 1
A geographically distributed project team has development issues between the collocated and virtual teams causing productivity to decrease.
What should the project manager do to address this issue?
A. Force the team members to work from one location
B. Develop protocols for resolving conflicts between team members
C. Obtain special expertise to advise the team members
D. Set up face-to-face meetings with project team members
Selected Answer: B
Question #: 600
Topic #: 1
During the last sprint review the product owner stated that the product does not deliver any value. The project manager believes that the product meets all the provided specifications. The team is confused by the product owner’s statement.
What should the project manager do when using a hybrid approach?
A. Escalate the matter to the executive board so they can decide on next steps
B. Prioritize the project backlog and ask the development team to fix the issues
C. Review the project’s benefits management plan with the product owner
D. Ask the product owner to terminate the project as it is no longer aligned to the expected benefits
Selected Answer: C
Question #: 1117
Topic #: 1
After 35 years of service, a company’s CEO has retired. The new CEO is planning to digitally transform the company and has assigned a new project manager to assist in this endeavor. The initial backlog has been created and agreed upon, and the team members have been assigned.
What should the project manager do before the project kick-off meeting?
A. Perform integration management activities to consolidate the plans.
B. Compare the team’s expertise against the project requirements.
C. Conduct a backlog refinement and identify the key activity to start with.
D. Review the project’s environment to understand the organizational culture.
Selected Answer: D
Question #: 195
Topic #: 1
A project manager at a large corporation has been assigned to oversee a customer experience project. Within the project, customer satisfaction is a big issue and there are many unresolved customer queries on a daily basis. The project manager has been informed that the customer service team is overwhelmed with these unresolved queries.
Which two actions should the project manager take to correct this problem? (Choose two.)
A. Contact the customers in batches and inform them that the issues are being worked on currently.
B. Confirm the issues truly exist by conducting a survey and other analyses that may detect the real issue.
C. Deploy solutions that will track, prioritize, and resolve queries as soon as possible.
D. Ask senior management to replace the customer service manager with a more qualified one.
E. Request that the customer service team prioritizes work on queries that are received this week.
Selected Answer: BC
Question #: 194
Topic #: 1
A project is ending its fifth out of six iterations. During the iteration review, a customer adds a new regulatory feature that exceeds the capacity of the remaining iteration.
What should the project lead do?
A. Register an issue and escalate it to the project sponsor.
B. Invite the stakeholders to discuss a new prioritization.
C. Estimate the impact and consult with the product owner.
D. Increase the team capacity to finish the project on time.
Selected Answer: C
Question #: 1096
Topic #: 1
A project manager is leading an agile project in an organization that has not executed this type of project before. In order to ensure the project is following the compliance requirements, what should the project manager do?
A. Use the risk register to document all of the compliance vulnerabilities generated by the project so that all decisions are well documented and approved by stakeholders.
B. Meet with the project management office (PMO)/compliance entity to work on process tailoring to ensure that the agile deliverables support the compliance requirements of the organization.
C. Follow the organization’s process and deliverables for predictive projects, even if they compromise the agility and performance of the project.
D. Coach upper management on agile practices, explaining that an agile project is concerned with value delivery, and negotiate a way out of the compliance requirements.
Selected Answer: B
Question #: 1074
Topic #: 1
A key challenge that a project manager is facing is the lack of discipline by various team members and their inability to harness energy to achieve the project objectives. What should the project manager do to overcome this challenge?
A. Meet with each team member separately and apply an appropriate approach with each one
B. Assign multiple managers to the various teams and delegate all of the tasks to them
C. Explain to the team that the project manager is ultimately responsible for the delivery
D. Approach the project sponsor and request help in discussing the project deliverables with team members
Selected Answer: A
Question #: 1066
Topic #: 1
A project manager is meeting with the project sponsor regarding a new project. The project manager tells the sponsor that, as part of the communications management plan, a weekly email will be sent with the status of the project, so the sponsor can be informed of the progress. The sponsor indicates that the email is not necessary because they will ask for a status update whenever it is needed.
What should the project manager do next?
A. Ask the project sponsor what sort of information is needed and agree on a frequency for the communication.
B. Agree to the project sponsor’s request, but continue to copy them on the weekly email so they can be informed of progress in case it is needed
C. Tell the project sponsor that if they prefer to not receive the communication, there is no problem in removing them from the email distribution
D. Advise the project sponsor to request a 15-minute meeting, whenever necessary, with prior notification.
Selected Answer: A
Question #: 1062
Topic #: 1
In a complex development project with many clients and team members, there have been delays in completing the required work. What should the project manager do?
A. Empower the team members to do their work.
B. Work with the team to develop a risk response plan.
C. Send an email to human resources (HR) about this situation.
D. Inform the project sponsor about this situation.
Selected Answer: B
Question #: 173
Topic #: 1
A project is approaching successful completion, and all stakeholders are really proud of the achieved results. The project management office (PMO) recommends the project manager to lead the next similar project.
What should the project manager do next?
A. Engage key stakeholders to complete and deliver lessons learned.
B. Select the same stakeholders for the next project to avoid doing knowledge transfer.
C. Present the project achievements and delegate knowledge transfer to the steering committee.
D. Request the PMO to manage the lessons learned repository.
Selected Answer: A
Question #: 651
Topic #: 1
A member of the project team always extends discussion topics, taking more time than necessary during project team meetings. Other team members feel this member is not being considerate of their time.
What should the project manager do?
A. Explain to the team that open discussions are needed but remind the team to follow the ground rules.
B. Ask this member to only discuss the current topic to achieve team efficiency.
C. Ask the team to accept the input from this particular member as their input may be useful.
D. Allow the self-organized team to discuss the situation among themselves and come to a resolution.
Selected Answer: A
Question #: 68
Topic #: 1
One phase of a project took much longer than initially anticipated. The key stakeholders expressed their concern regarding a potential project delay.
What should the project manager do?
A. Request additional contingency from the sponsor
B. Add more float to the overall project schedule
C. Expedite the next phase to reduce slippage
D. Organize a root cause analysis (RCA) workshop
Selected Answer: C
Question #: 66
Topic #: 1
A project manager is overseeing a project as part of a program geared toward a major technology disruption. The team is comprised of brilliant young professionals who have worked on different projects for the organization in the past. However, the team complained that they previously experienced a lack of direction during project execution and are afraid of the same issue in this project.
Which two actions should the project manager take to ensure that this issue does not occur in this project? (Choose two.)
A. Organize a team-bonding activity and invite an external manager to speak to the team.
B. Set a clear vision for the project and ensure it is visible to all stakeholders.
C. Focus on the resource management plan and track project progress.
D. Encourage the team to do a brainstorming session and provide a mitigation plan.
E. Keep the team engaged and focused on the project’s direction.
Selected Answer: BE
Question #: 65
Topic #: 1
In the initiating phase of a project, the project manager and team members are prioritizing the product backlog along with the product owner.
What should the project manager do next?
A. Produce a value-added product for the customer in each phase of the project.
B. Produce a value-added product for the customer as continuously as possible.
C. Produce a value-added product for the customer in the beginning of the project.
D. Produce a value-added product along with the supporting documentation.
Selected Answer: B
Question #: 63
Topic #: 1
A key project stakeholder has started to escalate all issues and main requirements to the project sponsor. The project manager is concerned about the team not receiving direct communications from this stakeholder.
Which two actions should the project manager take to improve the relationship with the stakeholder? (Choose two.)
A. Provide training to the team on emotional intelligence and status reporting techniques
B. Promote an adaptive and transparent environment where the team can easily communicate with the stakeholders
C. Share weekly status reports with detailed information about the project and team performance
D. Submit performance reports and task assignments to keep the stakeholder informed
E. Schedule regular meetings with the key stakeholder to provide updates and receive feedback
Selected Answer: BE
Question #: 62
Topic #: 1
An agile team has released the second version of its product, but the feedback is that the software has many bugs that compromise the user experience.
What should the project manager do?
A. Hire an external consultancy firm to focus on testing and quality control to avoid the issue in the future
B. Propose an internal program that offers incentives for the team members who find and fix bugs
C. Closely evaluate the skill set of the team, looking for technical gaps that need to be filed in order to improve quality
D. Facilitate the next retrospective meeting, focusing the team on analyzing root causes and proposing solutions
Selected Answer: D
Question #: 60
Topic #: 1
A project manager is managing a project that has a new sponsor who is cutting the budget.
As a servant leader, how should the project manager handle the budget cuts with the team?
A. Notify the project sponsor that the budget reduction will require a schedule slip and scope reduction.
B. Collaborate with the team to assess the impact of the change on the project and recommend an updated project plan.
C. Inform each team member that they must release a portion of their budget but must remain on schedule with no change to the scope.
D. Meet with the schedule coordinator and financial analyst to tell them which budget lines to reduce and where to release slack.
Selected Answer: B
Question #: 53
Topic #: 1
A company is implementing a growth strategy by constructing a new production facility, which will soon move into the operation phase. Although a governance policy was already in place, the company must comply with new financial regulations that have been recently implemented. Compliance with the regulations will cause a major change in project scope.
How should the project manager respond to this requirement?
A. Perform an analysis to assess the Impact on the project.
B. Proceed with the existing company governance policy.
C. Escalate the issue to upper management and let them decide.
D. Directly comply with the financial regulations.
Selected Answer: A
Question #: 52
Topic #: 1
A project manager is leading a team of diverse individuals of all ages. The working hours for the project were set at the beginning of the project, and all team members agreed to the hours. However, later in the project, one of the team members informed the project manager that the previously agreed upon hours no longer work due to the team member’s personal commitments.
What should the project manager do?
A. Discuss the lack of dedication with the team member and their functional manager
B. Allow the most senior team members to decide the time that works for the team
C. Remove the team member from the project team to be fair to the other members
D. Reassess the team’s hours collaboratively so that the team is not impeded by the issue
Selected Answer: D
Question #: 51
Topic #: 1
A project manager for a software technology project works in a matrixed organization with virtual teams. Unfortunately, the functional manager informs the project manager that there may not be any resources available to test the software.
What should the project manager do next?
A. Request a teleconference meeting with the sponsor to submit a change request to allow the development team to conduct testing
B. Engage with the functional manager to discuss details to obtain the required support
C. Discuss testing requirements at the weekly project meeting to negotiate the best approach to test software
D. Send an email to the procurement specialist to negotiate with a company that specializes in software testing
Selected Answer: B
Question #: 50
Topic #: 1
A project manager is beginning a new project with very diverse team members. The project manager chose to use consensus building so the team can agree on and be engaged in how the project will be executed.
How should the project manager proceed?
A. Create an environment where the agreement is reached by a majority vote
B. Create an environment where the agreement is reached through discussion
C. Establish recurring brainstorming sessions to discuss project issues
D. Allow team members to contribute ideas in a stream-of-consciousness mode
Selected Answer: A
Question #: 49
Topic #: 1
A company initiated a departmental transformation project improving the processes for the organization using a predictive approach. This is a critical project for the organization and, in the middle of the project, the project manager noticed that one of the deliverables cannot be produced due to a missing technical skill.
What should the project manager have done to avoid this?
A. Asked the sponsor to identify all required skills during the planning of the project
B. Identified all required skills after the kick-off of the project
C. Planned all required training for the team during the onboarding process
D. Identified all required skills during the planning of the project
Selected Answer: D
Question #: 48
Topic #: 1
A project is 70% complete when the project sponsor requests an additional deliverable.
What should the project manager do first?
A. Negotiate with the project sponsor on the possible alternatives
B. Determine the possible impact of this change on all aspects of the project
C. Reject the request as being too late and leading to major scope creep
D. Submit the request to the change control board (CCB) for a decision
Selected Answer: B
Question #: 47
Topic #: 1
During a system demo, a project stakeholder rejects the features completed from the most recent user stories. According to the stakeholder, the product does not meet the quality standards required by regulations.
What should the project manager have done to avoid this?
A. Ensured that the project sponsor understood the scope of the project to avoid any future complaints
B. Ensured the stakeholder concerns were properly addressed in the iteration to avoid future setbacks
C. Reviewed with the product owner that all acceptance criteria were met for the stories worked on in the iteration
D. Reviewed with the product owner that all the stories worked on in the iteration were in the project backlog
Selected Answer: B
Question #: 44
Topic #: 1
While finalizing project management plans, a customer provides the project manager with a new set of quality standards to which the final product must adhere.
What should the project manager do to ensure a smooth delivery of the product?
A. Involve the client in risk identification
B. Agree with the client on a new project charter
C. Involve the client in a performance gap analysis
D. Agree with the client on acceptance criteria
Selected Answer: D
Question #: 39
Topic #: 1
A project manager identifies an issue between two team members that is affecting the development of one of the deliverables during the second iteration of a project.
How should the project manager address this issue to avoid any impact to the project?
A. Send a warning to both team members indicating that if the issue continues, both will be removed from the project
B. Escalate both team members to their respective functional managers and let them take the appropriate actions
C. Contact the functional managers to request substitutes for the conflicting team members
D. Schedule a meeting with both team members to understand the issue and facilitate a solution that satisfies both parties
Selected Answer: D
Question #: 34
Topic #: 1
A new law was published about zoning permits for telecom towers. This may cause cost and schedule overruns for the new network rollout.
What should the project manager do?
A. Meet the sponsor to ask for additional time and budget increase
B. Minimize the scope to catch the cost and schedule baseline
C. Update the project plan because the law is an obligation for the project
D. Assess and prioritize the impact of the new law on the project plan
Selected Answer: D
Question #: 33
Topic #: 1
A project manager is evaluating a project and realizes that its earned value (EV) shows the cost spent is higher than the value delivered. The project manager then discovers that the team has been adding small features that are not part of the requirements.
What should the project manager do?
A. Request additional budget because additional features are being added
B. Ask the product owner to add the additional features to the requirements
C. Encourage the team to continue, as this will eventually help the customer
D. Ask the team to focus on and deliver only the agreed-upon features
Selected Answer: D
Question #: 1054
Topic #: 1
A client has requested that a product be implemented in 4 months and is ready to increase their budget to do this quickly. The project manager cannot comply with the request with the current resources or even additional resources. The project manager estimates that 8 to 12 months are needed for the product to go live.
What should the project manager do to address this situation?
A. Motivate the team to work more efficiently and approve overtime in order to meet the client’s goal in 4 months
B. Seek additional resources from the subcontractors and other sources to parallelize the necessary work
C. Discuss with the client alternative approaches to deliver the minimal viable product (MVP) in 4 months and the rest later
D. Call a meeting with the client so they will understand that 4 months is not enough time to deliver the product
Selected Answer: C
Question #: 1047
Topic #: 1
A project manager manages multiple information technology (IT) projects in a matrix organization. The project manager schedules a meeting with one of the functional managers to coordinate testing support for two software development projects. Unfortunately, the functional manager is not able to attend the meeting and informs the project manager that there may not be any resources available to test the software.
What should the project manager do?
A. Discuss the testing requirements with a test engineer and negotiate the best approach to test the newly developed software
B. Meet with a procurement specialist to negotiate with a company that specializes in software testing to test the software
C. Meet with the project team to collaboratively determine how the project manager can ensure the needed testing assistance is obtained
D. Request a meeting with the sponsor to change the scope to allow the development team to conduct testing
Selected Answer: C
Question #: 1039
Topic #: 1
The sponsor of a newly formed agile project is struggling to understand the scope and to determine when critical product features will be ready to use. What should the project manager do?
A. Move the team’s kanban board to a more visible place to improve the communication with key stakeholders.
B. Create a detailed project management plan with all planned releases and the tasks needed to deliver them.
C. Establish the project vision, break down the mam features backlog, prioritize, and create an overall release plan.
D. Invite the stakeholder to the project’s daily meetings, providing better visibility on what the team is working on.
Selected Answer: C
Question #: 1037
Topic #: 1
A project manager collects various pieces of information and consolidates metnics in an agile project. The project manager finds that there is slack in the team in terms of productivity. The number of items sent to development per person has decreased by 10%, and the project manager used a root cause analysis (RCA) and discovered the reason is a lack of knowledge in one of the frameworks used for modeling.
What should the project manager do next?
A. Add new members for the underperforming team
B. Seek an external expert to review the framework
C. Arrange for external training amid the tight project schedules
D. Foster knowledge sharing and coaching among team members
Selected Answer: D
Question #: 1033
Topic #: 1
A project that has to be delivered by the targeted date has been delayed due to an unforeseen risk occurrence. How should the project manager compress the project to ensure the completion date is not affected?
A. Add more project resources
B. Fast-track the project
C. Reduce the project scope
D. Increase the project cost
Selected Answer: B
Question #: 1032
Topic #: 1
A project manager is assigned midway through a project. The team members are in different locations across the country and they are unable to meet in-person often. During a status review meeting, one of the stakeholders highlighted that they were unaware of the status for the project deliverables.
What should the project manager do first?
A. Schedule a meeting with the stakeholder, and include the stakeholder’s needs in the project management plan
B. Review the communications management plan and verify whether the stakeholder’s needs are captured in the project management plan
C. Request the project team include the stakeholder’s details and make sure the project status reports are shared with the stakeholder
D. Review the stakeholder management plan and update the stakeholder register for incorporation in the project management plan
Selected Answer: B
Question #: 1031
Topic #: 1
A project manager for an IT company starts a project with members distributed across five different countries and four different time zones. In the first meetings with the sponsor and some stakeholders, the project manager notices that people do not join the meetings on time, have internet connection issues, or experience language barriers during some conversations.
What should the project manager do to improve communication among the team?
A. Arrange for some initial face-to-face team meetings for the project team to meet each other
B. Explain the benefits of common working hours to aid better communication among the project team
C. Set up a team communications management plan for the company and team members to follow immediately
D. Share a contact log document for all the team members to make communication easier
Selected Answer: C
Question #: 1029
Topic #: 1
During project execution, one of the project tasks is to create an important document for a service vendor. The project manager assigns a senior engineer to clearly detail the service instructions to avoid any redo loops. Two days after the service information document was sent, the service vendor has doubts and needs more clarity on the task. This redo loop will probably cause a delay of one or more days.
What should the project manager do next?
A. Assign another engineer to the task due to the urgency.
B. Discuss the issue with the engineer and determine how to prevent another problem.
C. Document the task on the kanban board and make it the highest priority.
D. Escalate the issue to the engineer’s functional manager.
Selected Answer: B
Question #: 1028
Topic #: 1
A company is transitioning from a predictive to an agile approach. During the last two sprint reviews, the product owner complained about the development team, indicating that the increments do not meet the acceptance criteria defined in the user stories. The development team complained about the product owner, who is defining sprint backlog items, because the backlog items cannot be delivered during the 2-week sprints agreed to at the beginning of the project.
How should the project manager resolve this situation in their new role as servant leader?
A. Encourage the whole team to be empowered and accountable for the decisions made according to their roles.
B. Extend the sprints to 3 weeks to allow the work requested by the product owner to be completed.
C. Request that the team use the next sprint to complete all technical debt remaining from the previous sprints.
D. Review the organizational process assets (OPAs) to find similar situations and review the resolution actions taken.
Selected Answer: A
Question #: 1022
Topic #: 1
In a complex project with several subcontractors, one subcontractor reports a likely delay in the schedule. This could affect the other subcontractors and impact their ability to deliver on time.
What should the project manager do first?
A. Assess the schedule and update the risk register.
B. Report the delay to all other subcontractors.
C. Change the milestones and sequence of work.
D. Escalate to senior management and the stakeholders.
Selected Answer: A
Question #: 660
Topic #: 1
A team is preparing the closing phase and building a plan for the next phase. One of the project sponsors is complaining that the last phase had some quality deliverable issues. However, the quality acceptance document was signed.
What should the project manager do?
A. Postpone the next project phase until the impact of the quality issues is assessed.
B. Reopen the quality acceptance documentation to add the sponsor’s complaints.
C. Schedule a quality review meeting and include the sponsor’s complaints.
D. Review best practices and lessons learned and apply them to the project plan.
Selected Answer: C
Question #: 633
Topic #: 1
An agile team is in the early phases of the development cycle for a project; however, they have already begun to deliver functionality to the customer. The team has identified risks to the project and are working on developing the mitigation strategy.
What should the project manager do next?
A. Escalate the risk to the project sponsor and steering committee.
B. Implement the risk mitigation strategy according to the highest impact.
C. Incorporate and prioritize the risks in the risk register according to impact.
D. Determine if any of the new risks have any financial impact.
Selected Answer: C
Question #: 31
Topic #: 1
A project manager is managing an internal project that was poorly defined. Recently, the project manager received several change requests raised by the organization’s upper management.
What should the project manager do first?
A. Assess the time overrun, and start implementation to avoid additional delays
B. Motivate the team to avoid the frustration of working on a prolonged project
C. Request a provisional budget increase to avoid any budget overruns
D. Review the benefits of the proposed changes in relation to the business case
Selected Answer: D
Question #: 30
Topic #: 1
A project manager is assigned to a new project that will launch the digital version of a current product. Even though the product is well known, the vision for its digital version is not clear to the stakeholders.
What should the project manager do to increase value delivery?
A. Gather the team to create a comprehensive product roadmap but only commit to requirements for the next quarter
B. Create a visual task board with all of the relevant stakeholders to support backlog prioritization
C. Work with the team on the definition of a minimum viable product (MVP) and present it to the stakeholders
D. Use spikes to dig deeper into the technical challenges of the new product, thus reducing the technical risk
Selected Answer: B
Question #: 27
Topic #: 1
A project manager has just been hired to lead a project team in a hybrid environment. The team is working on a group of critical projects.
What should the project manager do to ensure the right environment and authority are in place to effectively deliver the projects?
A. Create a project steering committee aligned with existing organizational structures.
B. Develop a detailed project management plan to share with project resources.
C. Develop a detailed risk log and share it with all of the project stakeholders.
D. Appoint a self-organizing project team that is not influenced by organizational factors.
Selected Answer: A
Question #: 24
Topic #: 1
A team member who is working on a critical project deliverable reported that their computer is not working. The IT department says that due to a high workload, they will not be able to provide assistance for 1 week.
How should the project manager address this situation?
A. Use project reserves to buy new equipment to avoid an impact to the critical path of the project
B. Schedule a meeting with the project sponsor to request a budget to buy or rent a new computer
C. Explore options with the IT department to expedite the necessary repairs based on criticality of the project
D. Ask the team member to find an innovative solution or workaround to overcome the issue and avoid project delays
Selected Answer: C
Question #: 13
Topic #: 1
In a geographically distributed project team, the project team members continue to email status reports and update schedules after their weekly meeting discussions. However, the team is having difficulty tracking the changes and progress made.
What should the project manager do?
A. Facilitate training on version control and project artifacts.
B. Maintain separate document control via regions to avoid discrepancies.
C. Maintain a central repository of artifacts with a version control system.
D. Develop a document management software for version control.
Selected Answer: C
Question #: 597
Topic #: 1
A multinational company has a plan to expand their business into a new country where they currently have no presence. A project manager is assigned to initiate this project.
After reviewing the business case, what should be considered first when developing an appropriate implementation strategy?
A. Acquire project resources from the new country to mitigate the risk of uncertainty
B. Evaluate the environmental and regulatory factors and identify high-level risks and assumptions
C. Identify and monitor the risks closely since the company does not have lessons learned for this country
D. Ensure that project sponsors are in agreement on the project deliverables and timeline during the project
Selected Answer: B
Question #: 592
Topic #: 1
The project manager has observed that two team members have been arguing with each other openly at meetings. To push their ideas through, each team member individually spoke with the sponsor directly and made decisions without informing the project manager or other team members.
What two actions should project manager take? (Choose two.)
A. Ask the team members to work it out themselves
B. Discuss this situation with other project managers and ask for advice
C. Reiterate ground rules at the next meeting and ensure that all team members are clear about these rules
D. Address the behavioral issue with each team member
E. Discuss the behavior directly with their managers and request them to correct the behavior
Selected Answer: CD
Question #: 142
Topic #: 1
A software system is being built for a company. Once the system is in production, the team would like to collect usage data to evaluate the delivered value.
Which evaluation practice should the project lead use to obtain accurate usage data?
A. Embed a feedback form into the system for users to respond
B. Build the functionality in the software to collect the operational usage data
C. Send out a questionnaire to all users regarding the most useful features
D. Interview a sampling of users to obtain the usage data
Selected Answer: D
Question #: 733
Topic #: 1
During the service procurement process for a strategic project, only one bidder submitted a bid. The price of the offer is significantly large and the project sponsor is not I convinced that the return on investment (ROI) can be achieved.
How should the project manager address this issue?
A. Analyze the bounds of negotiations for project agreements.
B. Re-visit the project charter and seek other alternatives.
C. Speak with the CEO and ask for their support to approve the offer.
D. Proceed and issue the purchase order as this project is important.
Selected Answer: B
Question #: 558
Topic #: 1
A company recently used desktop research for a feasibility study, which showed that the project is behind schedule. The project team also has concerns about the impact of scope changes on the project schedule.
What should the project manager do to keep the project on schedule while still meeting project objectives?
A. Collaborate with the change control board (CCB) to review the scope and submit any change requests
B. Submit a change request to the CCB and update the schedule
C. Update the scope and add more resources to the project
D. Update the scope and move on to the next project milestone
Selected Answer: A
Question #: 763
Topic #: 1
A project manager has received feedback from stakeholders regarding poor communication about project progress. Weekly status reports were provided to the project management office (PMO), and the standard communications management plan was followed.
What should the project manager do?
A. Create a change request for implementing an online collaboration tool.
B. Distribute hard copies of status reports and confirm that messages were read.
C. Perform a root cause analysis (RCA) of the existing communication approach.
D. Ensure that all of the complaining stakeholders are on the distribution list.
Selected Answer: C
Question #: 559
Topic #: 1
A project manager has been using predictive methodology for more than 10 years and is switching to an agile project. The team members have not previously worked together. After two sprints of work, the team has not achieved any outcome and there is a lot of pressure to get work done.
What kind of leadership style should the project manager use at this stage?
A. A directive style that makes decisions for the group to reach early outcomes
B. A leadership style that coaches people who want help and fosters greater team collaboration
C. A passive leadership style that allows the team to self-organize until the norming stage is reached
D. A democratic style that uses techniques where majority opinion prevails
Selected Answer: B
Question #: 242
Topic #: 1
A project manager has expertise in the technical domain. The project manager frequently demonstrates unacceptable behavior toward other team members; however, when confronted, the project manager denies this behavior.
What is the reason for the project manager’s behavior?
A. The project manager lacks necessary empathy.
B. The project manager lacks emotional intelligence (EI).
C. The project manager was not properly trained.
D. The project manager is in the wrong project role.
Selected Answer: B
Question #: 587
Topic #: 1
A project manager is starting a project using a hybrid approach and notices some team members only have knowledge of predictive approaches.
What does the project manager need to do first in order to have good project performance?
A. Coach those team members lacking hybrid knowledge to learn on the job.
B. Change the team to include hybrid experts.
C. Assess the required training per team member.
D. Deliver hybrid training to all team members.
Selected Answer: A
Question #: 594
Topic #: 1
A project manager is leading a meeting with key stakeholders, the project sponsor and the product owner to define the features that will be released after the next iteration. The purpose of the meeting is to review the product backlog prioritization, considering that during the past iteration some deliverables were not completed.
Which two items should be taken into account first to review and update the product backlog priorities during the meeting? (Choose two.)
A. Complexity and the cost of development
B. Industry trends and the technical approach
C. Cost of delaying some features against business value
D. Reusing components from another product
E. Length of time each feature has been on the backlog
Selected Answer: AC
Question #: 420
Topic #: 1
A project manager is struggling to figure out the performance of the project teams in an agile environment. For the same scope of work, team A has calculated 100 story points and team B has calculated 125 story points.
Which team is performing better?
A. Team A as they have calculated fewer story points than team B
B. Team B as they have calculated more story points than team A
C. The team that completes the most stones selected from the sprint backlog
D. The team with the least amount of defects in their deliverables
Selected Answer: C
Question #: 431
Topic #: 1
The product owner decides to launch a product after a couple of releases, knowing that the minimum viable product (MVP) lacks some features. One of the key stakeholders, the marketing vice president, is not happy with the results and questioned the release decision.
What should the project manager do?
A. Support the product owner’s decision and seek better alignment with this stakeholder in order to avoid this type of issue in the future
B. Coach the team on the decision-making process, assuming a risk-averse strategy towards product releasing
C. Assume the responsibility for product releases, making the final call on when something is ready for customer launch
D. Escalate the issue to the sponsor, questioning the authority of the key stakeholder regarding the product launch decision
Selected Answer: A
Question #: 210
Topic #: 1
At a project meeting, a business analyst requires input from a marketing consultant to continue working on a task. The business analyst has tried to contact the consultant but has been told that the consultant does not have the time to discuss the project.
What should the project manager do to move the project forward?
A. Escalate the issues about the consultant to the functional manager so the consultant dedicates the necessary time to the project.
B. Include a new project risk into the risk register and allocate the consultant as the risk owner as it is their responsibility to provide input.
C. Discuss the request with the consultant and set up time with the business analyst and consultant to discuss the project requirements.
D. Urge the business analyst to continue contacting the consultant to discuss the project since this is the responsibility of the business analyst.
Selected Answer: C
Question #: 656
Topic #: 1
A project manager works in a matrix organization and is managing an internal software development project that is intended to reduce conflicts in the company’s internal tracking system. During development, the project manager is informed that the software has to account for an unexpected change to government accounting requirements. The development team was able to make the change with no additional cost; however, the project manager notices that the testing costs are beginning to exceed the testing budget.
What should the project manager do?
A. Ask the project sponsor to allocate funds from the contingency reserve to fund the additional testing.
B. Conduct a cost-benefit analysis to determine if the funds can be reallocated from the development team.
C. Submit a change request to the cost baseline through the governance process to fund the additional testing.
D. Update the basis of estimates and the cost management plan to track the additional funding required for testing.
Selected Answer: C
Question #: 457
Topic #: 1
A product company is transforming the way it develops and releases products in the market. Executives believe that this is a high-risk initiative, and this initiative must be successful.
What should the project manager do in this scenario?
A. Develop a business case with assumptions for the new model
B. Develop a communications management plan to inform the employees about the new business model
C. Adopt an iterative rollout approach that delivers the highest business value earlier
D. Develop a detailed sprint plan with clear deliverables
Selected Answer: C
Question #: 712
Topic #: 1
In the middle of an iteration, an agile team working on the development of a new product was notified that an important team member will leave the project for a few weeks due to some urgent personal issues. What should the project manager do regarding the activities that were the responsibility of this team member?
A. Reach an agreement with the team on how to handle the situation.
B. Allow senior management to decide how to proceed with the project.
C. Reach out to the procurement team to hire a substitute for the team member.
D. Convince the team member not to leave until the project is completed.
Selected Answer: A
Question #: 707
Topic #: 1
During the early phase of a project, the requirements documentation was not approved. It was identified that the leader of a user party was not included in any of the requirements collection communications.
Which of the documents was likely missed or outdated?
A. Stakeholder Register
B. Risk Register
C. Project Charter
D. Business Documentation
Selected Answer: A
Question #: 683
Topic #: 1
A project manager is leading a project when a key stakeholder requests additional work that is not in the scope. The stakeholder is also concerned that the project sponsors may not approve and fund the additional change in scope.
What should the project manager do first?
A. Discuss the requested change with the sponsor.
B. Evaluate the cost of the additional requested work.
C. Discuss the requested change with the team.
D. Evaluate the impact and submit a change request.
Selected Answer: C
Question #: 175
Topic #: 1
A project is behind schedule because of a delayed equipment installation. This is affecting many other activities. The manager responsible for the equipment delivery notified the project manager that there is a capacity issue for the team doing the installation.
What should the project manager have done to prevent this situation from happening?
A. Defined the skill requirements more clearly in the scope statement.
B. Asked the manager to follow the agreed-upon resource management plan.
C. Conducted periodic reviews with the manager on resource availability.
D. Consulted with the installation team on a regular basis to check for conflicts.
Selected Answer: B
Question #: 1132
Topic #: 1
Halfway through project execution, stakeholders ask for equipment that was expected to be procured. The project manager explains that the equipment was purchased, but differs from what the stakeholders are currently asking for. This is because the initial requirements were changed during a previous meeting.
What should the project manager have done to avoid this situation?
A. Ensured project requirements were validated and communicated with the procurement team
B. Ensured changing stakeholder needs and requests were properly monitored
C. Ensured procurement contracts were able be canceled when situations like this arise
D. Ensured that communications were sent to all stakeholders when requirements change
Selected Answer: D
Question #: 439
Topic #: 1
During project execution, a conflict occurs between the project manager and one of the team members at every project team meeting. The ongoing conflict is preventing tasks and deliverables from being completed. The project manager contemplates changing their leadership style.
What should the project manager do?
A. Review the set of responsibilities with the team member
B. Avoid the team member to prevent further conflicts
C. Escalate the situation to the project sponsor
D. Review the personnel skill documents
Selected Answer: A
Question #: 150
Topic #: 1
A project team is transitioning from a predictive to an agile approach. The project manager is trying to minimize the support issues that the product has had in production. One particular pain point is the transition to operations, where the issues usually arise.
What should the project manager do to improve this scenario?
A. Engage the operation teams in the retrospectives and demo sessions and incorporate their feedback on project activities
B. Increase the focus on backlog items that cover support requirements, as well as product manuals and operation guides
C. Foster stakeholder participation by engaging them early on the backlog discussions
D. Ask the support/operation team to participate in the daily standup meetings to contribute to the project’s progress
Selected Answer: A
Question #: 128
Topic #: 1
A project manager is assigned to a project where a vendor has been engaged to build a new system. One week before user acceptance testing (UAT) is scheduled, the vendor informs the project manager that they can only deliver half of the promised functions by the UAT start date.
What should the project manager do next?
A. Communicate with the vendor and project team and explore possibilities for resolving the issue
B. Wait until the vendor cannot deliver and then invoke liquidated damages based on the contract
C. Escalate to management and prepare for project closure by canceling the contract with this vendor
D. Adjust the project schedule to accommodate the current development progress of the vendor
Selected Answer: A
Question #: 160
Topic #: 1
A project manager assigned team members to work in pairs on a large amount of technical reports. At times, the project manager noticed that important information was not shared properly among the team. This has caused delivery delays and, ultimately, the failure to complete the project.
What is the root cause of this issue?
A. Incorrect communication techniques applied during implementation
B. Lack of team member training on documentation planning
C. Improper assignment of tasks to team member pairings
D. Team cohesiveness was lost because team members worked in pairs
Selected Answer: A
Question #: 298
Topic #: 1
A project to build a new energy plant was just completed. However, a few days before operation of the plant, the local community protested and closed access to the plant. They argue that an important natural reserve was impacted and prior consultation was not done by the project team.
What should the project manager verify first?
A. Stakeholder engagement plan
B. Cost-benefit analysis
C. Business case
D. Risk management plan
Selected Answer: A
Question #: 370
Topic #: 1
A project manager has been selected to deliver one of an organization’s key flagship solutions. Critical success factors include agility, market adaptation, and a quick response to market offerings.
What is one of the key activities that the project manager should undertake to ensure company success?
A. Request more funding from the project sponsor to hire additional skilled resources and to incorporate additional quality in the project delivery approach and outcome.
B. Review the project objectives with the project sponsor to agree on more realistic and achievable project plans and deliverables.
C. Create a business case after performing a market review, and then submit it to the sponsor to modify the project deliverable to meet the newly defined objectives.
D. Conduct periodical reviews of the project plans, objectives, and deliverables to ensure all relevant data are captured to continue making informed project decisions.
Selected Answer: B
Question #: 119
Topic #: 1
A large construction project is progressing well as per the project objectives. The project manager would like to report the project’s value to the project sponsor and seek the next phase of funding closure.
What should the project manager do?
A. Ensure a measurement system is in place like earned value analysis (EVA) to track project value for the project sponsor
B. Create a detailed project report on successes and challenges for the project sponsor
C. Submit a detailed report on the cost budget vs. the cost actuals as the project sponsor will want to know more about finances
D. Arrange a site visit to show the project sponsor the construction progress in person
Selected Answer: A
Question #: 882
Topic #: 1
A project manager is assigned to a strategic communication project that involves subject matter experts (SMEs), interns, and new recruits. The project manager discovers that the project is not gaining much traction due to knowledge gaps from the interns. The budget for training is exhausted and the project needs to be delivered without delay.
Which two actions should the project manager take? (Choose two.)
A. Identify the sources and specifics of the knowledge gap from the interns and new recruits.
B. Initiate a project change request for additional budget to train the interns and new recruits.
C. Ignore the issues with the project and try to deliver the project successfully without asking for training funds.
D. Put the interns and new recruits into groups and assign a SME as a mentor.
E. Hire more SMEs and inform the human resources manager to lay off the nonperforming interns and new recruits.
Selected Answer: AD
Question #: 154
Topic #: 1
An unforeseen event has shut down public works projects for 4 weeks. Activities on the critical path will fall behind based on the project schedule.
What should the project manager do?
A. Add 4 additional weeks to the schedule and request additional resources.
B. Ask the sponsor to obtain a special work permit to continue work.
C. Crash the resource management plan to keep the schedule on track.
D. Review the project management plan to see the impact of the possible delay.
Selected Answer: D
Question #: 711
Topic #: 1
A project team has been working together for about 2 years. One of the team members has consistently shown high performance and stood out among their peers during the execution of the project.
How should the project manager recognize high performance?
A. Acknowledge the high-performing team member in the next team meeting.
B. Thank the team member privately to avoid conflict among the team members.
C. Ask the sponsor to approve a bonus for the high-performing team member.
D. Choose a reward for the team member that aligns with their personal goals.
Selected Answer: A
Question #: 178
Topic #: 1
An organization is about to start a multiphased project. Due to strict regulations, some of the phases must be completely planned in advance. However, other phases allow for more flexibility and experimentation on scope and schedule. The sponsor wants to pursue the project objectives as planned, but also wants to accommodate new information and changes as the project progresses.
Which project management approach should the project manager select for this project?
A. Hybrid
B. Incremental
C. Agile
D. Phased
Selected Answer: A
Question #: 347
Topic #: 1
A government agency is developing a new connectivity policy. The assigned project manager is a famous economist with international recognition. The team is eager to work with the project manager, but feels intimidated. The project manager realizes that a junior economist, whose tasks are behind schedule, is especially intimidated by the situation.
What should the project manager do first?
A. Consider organizing paired work sessions for the junior and senior economists.
B. Reassign some of the junior economist’s tasks to other economists.
C. Evaluate the performance of the junior economist in the upcoming months.
D. Request to replace the junior economist with a more experienced economist.
Selected Answer: A
Question #: 569
Topic #: 1
A project manager is assigned to a project within a program. The high-level requirements of the project are known, but the priorities of some of the requirements are uncertain as they are interdependent on some other pipeline projects within the program.
How should the project manager prepare for the next steps of the project?
A. Escalate to the management team to increase the timeline based on the complexity of the project
B. Wait for the other project estimates before planning the schedule
C. Prioritize and estimate the milestones for the high-level requirements based on historical data
D. Ask the project management office (PMO) to estimate the tasks for all the projects and share the project management plan
Selected Answer: B
Question #: 137
Topic #: 1
A company is transitioning projects from a predictive to an agile approach. The CFO is concerned that one of the agile projects has an important feature for the financial department that is being delayed for a later iteration.
What should the project manager do to clarify the situation?
A. Request support from the CEO on how to deal with the situation
B. Increase the size of the team in order to match any prior expectations of the CFO
C. Create an executive board to review the product backlog and replan the next iterations
D. Clarify with the CFO that the prioritization process is based on business value
Selected Answer: D
Question #: 99
Topic #: 1
A medium-sized company has been exploring new marketing tactics with regard to launching a new product. New product creation is no small task. In the end, it was too big of an expenditure for the company to undertake.
What should the project manager do in the future when working on new product projects?
A. Make use of kanban boards so all stakeholders have a clear view of the project and provide their help accordingly
B. Train the team to first find the minimum viable product (MVP) that will deliver value to the customer
C. Increase the contingency reserve and prepare the team for applying fast-failing techniques when the estimates veer from the initial plan
D. Adopt a chain management approach, developing products based on the same platform and infrastructure
Selected Answer: B
Question #: 94
Topic #: 1
A team member in an agile project informs the project manager they might not be able to finish an assigned task on time, which could generate an obstacle for the rest of the team.
What should the project manager do?
A. Ask the team member to bring up the concern in the next daily meeting
B. Send an email explaining the issue to all team members
C. Reassign the task to another team member
D. Move the task to the next sprint
Selected Answer: A
Question #: 70
Topic #: 1
A primary stakeholder is unable to join the project status meetings consistently. The project manager has been communicating with this stakeholder informally and regularly to ensure that the stakeholder is up to date on the project. However, the project manager has recently resigned and will not be meeting with the new project manager prior to departure.
How should the project manager ensure that the new project manager continues to update this particular stakeholder?
A. Ensure that the project team has been provided guidance on the specific needs of this stakeholder
B. Update the stakeholder engagement plan with the specific communication needs for the stakeholder
C. Ensure that the project documents contain specific instructions regarding the stakeholder
D. Update the communications management plan with specific information on stakeholder engagement
Selected Answer: B
Question #: 583
Topic #: 1
A project manager is assigned to a project that is in development. As the project manager reviews the project’s progress, they find a few tasks that are behind schedule. After investigating, the project manager discovers that a few team members were pulled to work on other assignments, which impacted their ability to focus on the project manager’s project.
Which two actions can the project manager take to bring the team back on track? (Choose two.)
A. Establish daily standups to review project progress and track the completion of deliverables
B. Allow the team members to catch up at their own pace
C. Alert the business stakeholders immediately of the schedule delay
D. Discuss the risk of project delay and work priorities with the respective functional managers
E. Work with the team to identify options to accelerate project delivery.
Selected Answer: DE
Question #: 253
Topic #: 1
On a project with multiple international locations, a trend for delays has been flagged. When looking into the issue, the project manager realized that some of the key activities were scheduled over the holiday periods in the overseas offices.
What should the project manager do next?
A. Update the schedule to reflect the holidays and notify the project sponsor of the delayed completion.
B. Hire additional personnel on a temporary basis to cover the extra workload during the holiday seasons.
C. Request that the offices in overseas locations work overtime to mitigate schedule slippages.
D. Update the schedule to reflect the holidays and share the workload among offices to mitigate schedule slippage.
Selected Answer: C
Question #: 721
Topic #: 1
A project manager is leading a project in an organization that has a functional structure. The project manager has been informed by the team that the tasks related to the purchase of services are taking too long, as the purchasing department has other priorities.
What should the project manager do?
A. Ask the project team to keep developing other tasks that do not depend on the purchase of services.
B. Meet with the purchasing manager to find the source of the delays and agree on a purchasing schedule.
C. Request that the purchasing tasks be outsourced through an existing purchasing vendor.
D. Modify the project schedule to accommodate the delays in the purchase of services.
Selected Answer: B
Question #: 580
Topic #: 1
A project manager has a team of shared resources from other projects who are working on a client project. Three days before the project is due. The team informs the project manager that the project will be delayed because a component was not delivered on time. Competing priorities of the shared resources are delaying delivery of the component.
What should the project manager have done to prevent this delay from happening?
A. Updated the risk management plan and registered lessons learned for the project
B. Reorganized the team for the project based on the work breakdown structure (WBS)
C. Maintained constant communication with the stakeholders of the other projects
D. Used the resource management plan to identify the impacts of the other projects
Selected Answer: C