PMP Topic 8
Question #: 701
Topic #: 1
A project management office (PMO) director finds that the project managers leading software development projects are not consistently seeking approval from other division leaders in cybersecurity and operations before deploying code into production. The PMO director asks the project manager to develop a solution for this issue.
What should the project manager do to fix this problem?
A. Create a new policy requiring project managers to email division leaders before deploying code into production.
B. Establish a daily scrum meeting and invite division leaders to attend so they can be aware of upcoming code releases.
C. Provide division leaders with a teleconference phone number to call if they have concerns after code is deployed into production.
D. Launch an enterprise governance structure comprised of division leaders to establish policies for code releases.
Selected Answer: D
Question #: 702
Topic #: 1
A project manager is part of an organization that is assessing the use of agile delivery approaches. A new project management office (PMO) manager who had a bad experience with a Scrum approach recommended that the project board replace Scrum with a predictive approach.
What should the project manager do?
A. Review the communications management plan to identify new stakeholders.
B. Define a risk management plan for the new approach, as needed.
C. Define a project management plan for the new approach, as needed.
D. Review the benefits realization plan to include the cost of the change.
Selected Answer: D
Question #: 703
Topic #: 1
A project team is trying to meet the milestone target dates in order to receive a bonus promised by the project sponsor. Unforeseen challenges and poor communication among the team members resulted in mistakes and delays. Tensions are high, and the sponsor is concerned.
What should the project manager do?
A. Schedule a team-building activity to boost the team’s morale.
B. Discuss with the team how the project objectives can be met.
C. Request that the sponsor increase the bonus for high performers.
D. Organize a team meeting to remind the team of the ground rules.
Selected Answer: B
Question #: 704
Topic #: 1
A project manager holds periodic progress review meetings to discuss issues.
What should the project manager do first on the agenda?
A. Elaborate the risk mitigation strategy and risk register.
B. Update resolution approaches and action assignments.
C. Formulate project management plan integration.
D. Produce lessons learned documentation.
Selected Answer: B
Question #: 705
Topic #: 1
A project manager has recently been assigned to a new project. When the project manager first meets the project team, the team tells the project manager that all of the management plans and documents for the project are missing.
What should the project manager do?
A. Continue working on scheduled tasks to avoid delaying the project and leave the development of project artifacts for later.
B. Ask the stakeholders to develop all of the project artifacts so the project team can continue their scheduled activities.
C. Adapt the project management plans and documents from previous executed projects in order to save time.
D. Create the project management plans with the project team and share the documents with the stakeholders.
Selected Answer: D
Question #: 706
Topic #: 1
During the early phase of a project, the requirements documentation was not approved. It was identified that the leader of a user party was not included in any of the requirements collection communications.
Which of the documents was likely missed or outdated?
A. Stakeholder Register
B. Risk Register
C. Project Charter
D. Business Documentation
Selected Answer: A
Question #: 707
Topic #: 1
A project manager is managing the transition to operations. The project sponsor wants to ensure that good support is provided to the end users.
What should the project manager do?
A. Ensure that comprehensive documentation is handed over.
B. Ask the project team to provide operational support for 1 year.
C. Ensure that knowledge is transferred to the operations team.
D. Ensure that the user guide is detailed and has clear instructions.
Selected Answer: B
Question #: 708
Topic #: 1
A project with a hard timeline is starting its first iteration out of six. The project team is lacking the necessary skills to execute.
What should the project manager do?
A. Add a subject matter expert (SME) to the project team.
B. Fill the skill gap personally to execute the project.
C. Allow the team to proceed as they attempt to meet the timeline.
D. Invite stakeholders to discuss a mitigation plan to finish on time.
Selected Answer: A
Question #: 709
Topic #: 1
Project stakeholders are engaged in a discussion on how to achieve the best user experience in the design of a new application. The agile team is divided on the approach. The conflict is more of a collective disagreement than an outright conflict.
What should the project manager do next?
A. Apply appropriate conflict resolution techniques to solve the issue.
B. Engage in individual conversation with each team member.
C. Call a team meeting to have a formal discussion of the issue.
D. Allow the team to work through it on their own unless help is needed.
Selected Answer: D
Question #: 710
Topic #: 1
A project team has been working together for about 2 years. One of the team members has consistently shown high performance and stood out among their peers during the execution of the project.
How should the project manager recognize high performance?
A. Acknowledge the high-performing team member in the next team meeting.
B. Thank the team member privately to avoid conflict among the team members.
C. Ask the sponsor to approve a bonus for the high-performing team member.
D. Choose a reward for the team member that aligns with their personal goals.
Selected Answer: D
Question #: 711
Topic #: 1
In the middle of an iteration, an agile team working on the development of a new product was notified that an important team member will leave the project for a few weeks due to some urgent personal issues. What should the project manager do regarding the activities that were the responsibility of this team member?
A. Reach an agreement with the team on how to handle the situation.
B. Allow senior management to decide how to proceed with the project.
C. Reach out to the procurement team to hire a substitute for the team member.
D. Convince the team member not to leave until the project is completed.
Selected Answer: A
Question #: 712
Topic #: 1
During execution of a complex project, the project manager encounters numerous change requests from various teams. These changes may result in the project not meeting its objectives.
How should the project manager ensure that these changes are managed effectively?
A. Record the changes using the risk register and continue monitoring.
B. Include the changes in the backlog and review priorities with the product owner.
C. Deny the change requests and keep delivering the project as planned.
D. Review the project and communications management plan with the main stakeholder.
Selected Answer: B
Question #: 713
Topic #: 1
A project manager is in the process of closing out a project and has been asked by the project management office (PMO) to confirm that the transfer of knowledge to the operations team for support operations has been successfully completed.
Which technique should the project manager apply to verify the knowledge transfer?
A. Regression analysis
B. Meetings
C. Expert judgment
D. Brainstorming
Selected Answer: B
Question #: 714
Topic #: 1
While a project manager is trying to build the first baseline for a project, a change request is being sent from one of the functional managers.
What should the project manager do?
A. Apply for a formal change control board (CCB) approval.
B. Discuss this with the functional manager and related parties.
C. Reject the functional manager’s change request immediately.
D. Analyze the impact of the change request on the project.
Selected Answer: D
Question #: 715
Topic #: 1
A critical project milestone was missed because one of the team members did not complete their tasks on time. This resulted in a heated discussion during a demonstration for the end users.
What should the project manager do next?
A. Discuss the issue with the team member in a one-on-one meeting.
B. Escalate the performance issue to the team member’s functional manager.
C. Ask the team member to justify the delay during a team meeting.
D. Review the human resources (HR) policies for relevant corrective actions.
Selected Answer: A
Question #: 716
Topic #: 1
A project team member identified a procurement risk and sent an email to the project sponsor highlighting the risk. The sponsor forwarded the email to the project manager asking for further details. After speaking with the sponsor, the project manager decided to take preventive action_
Which document should the project manager review with their team?
A. Quality management plan
B. Communications management plan
C. Risk management plan
D. Procurement management plan
Selected Answer: B
Question #: 717
Topic #: 1
A project manager is leading a cross-departmental project that involves many stakeholders. During the project, the project manager observes that the stakeholders are diverse and have different expectations about how the project should be handled. This leads to frequent confusion and misunderstandings among the stakeholders.
What should the project manager do to integrate the diverse stakeholder groups?
A. Develop a joint quality policy for the project and seek a commitment by all of the departments.
B. Analyze the probability and impact of the risks linked with the situation and implement the proper response plan.
C. Hold separate meetings with the individual stakeholders and escalate their concerns to the project sponsor.
D. Advise the team members to focus on project work and avoid getting distracted by the stakeholders’ disagreements.
Selected Answer: B
Question #: 718
Topic #: 1
A project manager was informed by their supplier that there will be an upcoming raw material shortage due to a regulatory change.
What should the project manager do?
A. Seek advice from the legal department and implement penalties.
B. Search for a new supplier that can deliver the same materials on time.
C. Tell the supplier that they have an obligation to supply the raw material.
D. Assess the possible impact of the raw material shortage on the project.
Selected Answer: D
Question #: 719
Topic #: 1
A key stakeholder is refusing to participate in a crucial project stage and disagrees with the project team’s approach. This situation is affecting the project team’s morale.
What should the project manager do?
A. Ask the project team to meet and document why the stakeholder’s approach is incorrect.
B. Schedule a meeting with the project team and the key stakeholder as soon as possible to discuss and agree on an approach.
C. Discuss the issue with the project team during a project status meeting and request that they change the approach.
D. Ask the project sponsor to meet with the project team and key stakeholder to discuss the approach.
Selected Answer: B
Question #: 720
Topic #: 1
A project manager is leading a project in an organization that has a functional structure. The project manager has been informed by the team that the tasks related to the purchase of services are taking too long, as the purchasing department has other priorities.
What should the project manager do?
A. Ask the project team to keep developing other tasks that do not depend on the purchase of services.
B. Meet with the purchasing manager to find the source of the delays and agree on a purchasing schedule.
C. Request that the purchasing tasks be outsourced through an existing purchasing vendor.
D. Modify the project schedule to accommodate the delays in the purchase of services.
Selected Answer: B
Question #: 721
Topic #: 1
A project is on its fourth iteration out of six. During iteration planning, a team member informs the project manager that their computer is not working.
What should the project manager do next?
A. Suggest that the team member contact the IT department.
B. Update the issue log and escalate the problem to the product owner.
C. Ask the other team members to step in and do the work.
D. Facilitate a priority resolution of the issue with the IT department.
Selected Answer: D
Question #: 722
Topic #: 1
A project manager was recently assigned to rescue a high-priority project for an Olympic facility. The project is behind schedule. with a heavy contractual penalty. The former project manager had numerous conflicts with the project team members and a few stakeholders.
What should the project manager do first?
A. Review the lessons learned register with the former project manager in a private meeting.
B. Meet the project team to assert authority and reassign the project tasks for a timely delivery.
C. Review the project schedule and ask for the contingency reserve to crash the project.
D. Meet the project team and stakeholders to identify the root cause of the issue and develop a solution.
Selected Answer: D
Question #: 723
Topic #: 1
A new project needs to be submitted for urgent funding approval. The project, which will use a new technology, is vital to the organization. The entire Scrum team has worked together for over 3 years on multiple projects and delivered the previous project under the approved budget.
Which estimation technique should the project manager implement in this context?
A. Definitive estimate
B. Order of magnitude
C. Budget estimate
D. Story points
Selected Answer: D
Question #: 724
Topic #: 1
A project requires the procurement of a large amount of equipment that needs to be on-site before any other activity can begin. The procurement department has a lengthy approval process.
What should the project manager do?
A. Contact the vendor that supplied similar equipment for a previous project.
B. Use the existing equipment and replace it later with the new equipment.
C. Ask the project sponsor to expedite the vendor selection process.
D. Work with the procurement team to find alternative options.
Selected Answer: D
Question #: 725
Topic #: 1
An organization that embraced agile a couple of years ago is looking for a more efficient way to ensure that the increments produced in each sprint meet the end users’ quality requirements.
What should the project lead recommend?
A. Develop a more comprehensive template for the definition of done (DoD).
B. Establish a quality assurance (QA) team separate from the development team.
C. Organize more frequent sprint reviews with a broader audience.
D. Increase the percentage allocated for testing each backlog item.
Selected Answer: A
Question #: 726
Topic #: 1
A project manager has just been appointed to a project that has two major deliverables. Both deliverables have the same level of priority and are to be delivered at the same time. The members of the team are complaining about the lack of information regarding which deliverable needs to be finished first.
What should the project manager do?
A. Meet with the project sponsor and key stakeholders to assess each deliverable’s value to the organization and set execution priorities.
B. Ask key stakeholders to cancel the project due to the difficulty of executing both deliverables at the same time.
C. Ask the team to start working on the easiest deliverable first so they gain experience to execute the second deliverable.
D. Require that the project team execute both deliverables at the same time, since this was requested and approved in the project charter.
Selected Answer: A
Question #: 727
Topic #: 1
During the execution of a project, an experienced team member informs the project manager that they cannot take part in all of the scheduled project activities due to a conflicting operational schedule.
What should the project manager do?
A. Encourage the team member to prioritize scheduled project activities.
B. Replace the team member with another available resource on the team.
C. Discuss the situation with the team member’s functional manager to see if the schedule can be adjusted.
D. Check with the project management office (PMO) on the available resources to complete the activities.
Selected Answer: C
Question #: 728
Topic #: 1
A project manager is working on a large IT project. During a review for one of the deliverables. a stakeholder raised a concern about the final product.
What should the project manager do first?
A. Discuss this with the team and put the stakeholder’s concern in the issue log.
B. Set up a meeting with the sponsor to discuss the details of the deliverable.
C. Discuss this with the team and review the project requirements documentation.
D. Set up a meeting with the product owner to discuss the stakeholder’s concern.
Selected Answer: C
Question #: 729
Topic #: 1
A large project requires new equipment to support the project execution. The procurement manager communicated to the project manager that the delivery of the newly purchased equipment will be delayed. The project manager is concerned that this will directly effect the project schedule.
What should the project manager do next?
A. Update the sponsor of the potential issue and ask for any suggestions.
B. Validate the information and update the risk management plan.
C. Source second-hand equipment in order to prepare for any delivery delays.
D. Update the risk register and discuss it with the project stakeholders.
Selected Answer: D
Question #: 730
Topic #: 1
A project manager is leading a project team composed of members with varying levels of knowledge and experience. Some are experts and some have less than 1 year of experience. The project schedule was approved by the steering committee.
What should the project manager do?
A. Ask the less-experienced members to perform tasks exactly as they are instructed by the experienced members.
B. Ask each experienced member to be the mentor to one of the less-experienced members.
C. Ask the more experienced members to review all of the tasks performed by the less-experienced members.
D. Ask the resource manager to replace the less-experienced members with more experienced team members.
Selected Answer: B
Question #: 731
Topic #: 1
A project is currently in the execution phase. Because of the complexity of the project and the large number of regulatory requirements involved, the project manager decides to hold a management review with senior executives to ensure the successful implementation of project deliverables.
What should the project manager review during the management review to ensure the meeting is effective?
A. Specialized reports created specifically for the meeting as per directions from the project sponsor.
B. Potential changes to the project’s strategy and the feedback from senior executives.
C. The deliverables that are performing well and those that need more work.
D. Metrics and key performance indicators (KPIs) that objectively reflect the status of deliverables.
Selected Answer: D
Question #: 732
Topic #: 1
During the service procurement process for a strategic project, only one bidder submitted a bid. The price of the offer is significantly large and the project sponsor is not I convinced that the return on investment (ROI) can be achieved.
How should the project manager address this issue?
A. Analyze the bounds of negotiations for project agreements.
B. Re-visit the project charter and seek other alternatives.
C. Speak with the CEO and ask for their support to approve the offer.
D. Proceed and issue the purchase order as this project is important.
Selected Answer: B
Question #: 733
Topic #: 1
A project manager leads a project that implements a new process throughout the organization. The rollout is done in stages and the project manager planned a demonstration for the pilot business units. A manager from a business unit that is scheduled for a later date asks to be invited to the sprint review.
What should the project manager do?
A. Refer the sprint review request to the project sponsor.
B. Ask the manager to get an approval from the product owner.
C. Invite the manager to the scheduled sprint review.
D. Organize a special demonstration for the manager only.
Selected Answer: C
Question #: 734
Topic #: 1
A multicultural team is working on a project. After a few months of observation, the project manager realizes that two team members are not responding to the construction manager properly. The project manager spoke to the team members individually and found that both had cultural differences with the construction manager.
What should the project manager do to improve the situation?
A. Ask the construction manager to meet with the two team members to resolve the situation.
B. Discuss the team members’ concern with the construction manager and seek solutions.
C. Ask the team members to tolerate the cultural differences as they have a different cultural background.
D. Provide the construction manager with instructions on how to resolve the situation.
Selected Answer: B
Question #: 735
Topic #: 1
A mandatory compliance requirement that will impact the project software is introduced during the execution phase of an iterative project. The team is aware of the compliance requirement.
What should the project manager do next?
A. Escalate the issue of project impact to the product owner.
B. Update the product backlog item with this new requirement.
C. Escalate the issue of project impact to the project sponsor.
D. Update the stakeholder register to include the requirement owner.
Selected Answer: B
Question #: 736
Topic #: 1
A project manager analyzes the cumulative flow chart and identifies a bottleneck in the testing activities from a self-organizing team. After discussing it with the team, a gap related to testing skills is identified.
What should the project manager do to address the issue?
A. Support the team to identify an approach to resolve the problem.
B. Ask the development team to slow down so the testers can catch up.
C. Provide training to the entire team so they all will be able to perform tests.
D. Onboard a new project team member who has testing skills.
Selected Answer: A
Question #: 737
Topic #: 1
During a project’s execution phase, two team members are having conflicts with other team members within the team on technical and interpersonal levels.
Which two actions should the project manager take first to address this conflict? (Choose two.)
A. Plan to resolve the team members’ conflicts after the sprint and focus on achieving the goal.
B. Arrange individual meetings with the team members who cannot work together effectively.
C. Address the conflict during team meetings for the entire team to participate and find solutions.
D. Ask human resources (HR) to intervene before it escalates and affects the team’s performance.
E. Discuss the conflict early among the affected team members using a direct, collaborative approach.
Selected Answer: BE
Question #: 738
Topic #: 1
During the execution stage. the project manager discovered that one team member is not able to complete their work on time and is running later than expected. This delay may potentially impact a project milestone.
What should the project manager do first?
A. Discuss with senior management and seek their guidance.
B. Discuss with the team and assess the reasons that led to the delay.
C. Request the team member’s manager to find a solution.
D. Assign more resources from other teams on the late work.
Selected Answer: B
Question #: 739
Topic #: 1
A team has developed and tested new software to control airplanes during flights. There are several regulatory requirements that must be met.
What should the project manager do to meet these requirements?
A. Ask human resources (HR) to assign a compliance specialist to the team.
B. Determine potential threats regarding compliance with the regulations.
C. Measure the extent to which the project complies with the regulations.
D. Validate that the software is compliant with standards and regulations.
Selected Answer: D
Question #: 740
Topic #: 1
A project manager is assigned to a global project with dispersed team members. Previously, when working with remote teams, the project manager observed that team members do not tend to produce quality work.
What should the project manager do to ensure the project is completed on time with quality?
A. Meet with the team together and in one-on-one meetings to set clear, shared targets.
B. Encourage the team to participate in a peer evaluation activity by the end of the project.
C. Introduce the use of time sheets and ask team members to review and submit them regularly.
D. Arrange regular team meetings for the team to update one another on the progress of their assigned tasks.
Selected Answer: A
Question #: 741
Topic #: 1
By the end of the first sprint, a project lead notices that one of the team members is not performing very well.
Which form of communication should the project lead use to handle the situation?
A. Informal written communication, such as a friendly reminder
B. Formal verbal communication, such as a conversation at the end of the sprint retrospective 0
C. Formal written communication, such as an email with a copy sent to the manager
D. Informal verbal communication, such as a conversation
Selected Answer: B
Question #: 742
Topic #: 1
A project team is planning the next sprint review. The project lead receives an email from a senior manager asking for a project status using a template that is more detailed than the one used for monthly reports sent to the project management office (PMO). The team uses an electronic product backlog and a kanban board to track the progress.
What should the project manager do next?
A. Give the senior manager access to the product backlog.
B. Organize a review of the kanban board with the manager.
C. Contact the senior manager and discuss their needs.
D. Modify the PMO template to include the information.
Selected Answer: C
Question #: 743
Topic #: 1
A company is going through structural changes. A couple of people will leave the company as their positions were made redundant. The team members are unhappy as they do not understand why the changes are being made when the project is on track.
What should the project manager do?
A. Advise the team to continue their work as planned because the schedule cannot be changed.
B. Organize a team meeting to discuss the changes and their importance for the company.
C. Inform the project sponsor about the team’s unhappiness and ask for overtime pay.
D. Advise the team that the changes were decided by the CEO and must be implemented.
Selected Answer: B
Question #: 744
Topic #: 1
A town wants to build a community center and has appointed a project manager. A site was found, and all of the necessary approvals and governance were completed. When the project kick-off was held, it was discovered that a local farmers’ group was not consulted, and they use the site for a monthly market.
What should the project manager do to move forward with the project?
A. Continue building the center as the farmers’ group does not need to be consulted.
B. Discuss the project objectives with all stakeholders. including the farmers’ group, and review their requirements.
C. Document a risk related to the impact that the farmers’ group could bring to the project.
D. Request that the project sponsor discuss compensation with the farmers’ group for the lost business.
Selected Answer: B
Question #: 745
Topic #: 1
A project sponsor would like to include a new deliverable. The sponsor contacts the project manager in order to seek advice on the most efficient approach to complete the deliverable within the next 2 months.
What should the project manager do?
A. Suggest that the sponsor conduct a cost-benefit analysis to determine feasibility.
B. Advise the sponsor that it is not the project manager’s job to evaluate the project.
C. Use the management reserve in order to expedite completion of the deliverable within 2 months.
D. Change the project methodology in order to achieve completion of the deliverable within 2 months.
Selected Answer: C
Question #: 746
Topic #: 1
A project is about to start with a global project team. Travel is not a viable option for project team members, so most will participate virtually.
What should the project manager do to engage the team?
A. Invest in a virtual collaboration/colocation environment.
B. Have one-on-one meetings with team members to improve communication.
C. Ask human resources (HR) for team-building recommendations.
D. Schedule weekly team meetings to encourage collaboration.
Selected Answer: A
Question #: 747
Topic #: 1
An experienced project manager is leading an enthusiastic team but realizes the team lacks the experience to complete the job successfully.
What should the project manager do to reduce the risk of project failure?
A. Provide team members with the necessary coaching and mentoring.
B. Ask the sponsor to add experienced professionals to the team.
C. Approve the appropriate training program for team members.
D. Assign a dedicated resource to check the quality of each deliverable.
Selected Answer: A
Question #: 748
Topic #: 1
A project manager just completed a successful deployment and is preparing to transition the project to an operational state before starting closeout actions.
What should the project manager do to ensure that the project is ready to move to an operational state?
A. Review the project approval requirements in the project charter and confirm who will be approving the project.
B. Meet with the project team to review the work breakdown structure (WBS) and confirm deliverables have been delivered.
C. Refer to the project’s work in progress (WIP) reports to ensure that there is no additional work in the backlog.
D. Develop a plan to repay the technical debt incurred during the project and ensure that the project sponsor agrees with the plan.
Selected Answer: A
Question #: 749
Topic #: 1
A vendor project manager and team are implementing a software solution across the organization. A customer stakeholder who was not present during the sales process is demanding that the team implement requirements that are out of scope without adding additional cost to the project.
What should the project manager do next?
A. Escalate the issue of the additional requirements to the executive leadership team.
B. Adjust the scope baseline and schedule baseline accordingly.
C. Implement all the requirements the customer has requested.
D. Refer the stakeholder to the delivery specifications in the statement of work (SOW).
Selected Answer: D
Question #: 750
Topic #: 1
A project manager is performing the scrum master role for a project team of developers. At the daily standup, a couple of developers complain about the noise from a neighboring team, the performance of their laptops, and the difficulty in booking meeting rooms.
What should the project manager do?
A. Assign actions to all stakeholders and oversee their implementation.
B. Acknowledge the impediments and facilitate their resolutions.
C. Note the impediments and escalate them to the product owner.
D. Note the impediments and work on addressing them later.
Selected Answer: B
Question #: 751
Topic #: 1
A project manager is leading a technically complex project. The project is part of a strategic program of work and the first to use an agile approach. One of the board members is interested in attending a meeting to see how the delivery of the project scope is progressing.
What should the project lead do?
A. Invite the board member to a separate demo.
B. Invite the board member to the next sprint review.
C. Invite the board member to the next sprint retrospective.
D. Invite the board member to the next daily standup.
Selected Answer: B
Question #: 752
Topic #: 1
Project progress meetings occur via virtual conference calls. In every project progress meeting, one team member continuously interrupts others during discussions. Other team members often have no opportunity to talk or complete their explanations.
What should the project manager do?
A. Start the meeting with a review of the ground rules, meeting objectives, and the agenda.
B. Speak individually with the team member who always disrupts the conversations.
C. Manage time efficiently using the agenda and ask each participant to contribute.
D. Speak individually with the team members who do not participate in conversations.
Selected Answer: A
Question #: 753
Topic #: 1
A project manager is working with team members and customers who are operating in multiple countries. The team is working on implementing a new technology that includes ambiguities, uncertainties, and unknowns, both in terms of technology and of the end-user expectations for this solution.
What should the project manager do to keep the stakeholders engaged?
A. Use meetings as a communication channel.
B. Use email as a communication channel.
C. Use feedback and decision-making tools.
D. Use a shared collaboration platform.
Selected Answer: D
Question #: 754
Topic #: 1
A project has completed design activities ahead of schedule. Suddenly, the project manager is informed by a vendor that a deliverable may not meet the agreed delivery time frame due to a resource shortage. The internal team asked if they should continue to deliver as per the schedule.
What should the project manager do?
A. Inform the project team that they may proceed at a more relaxed pace.
B. Discuss with the project team alternative options to deliver as planned.
C. Inform the project team that some of them will work for the vendor.
D. Discuss with the team the need for longer hours to minimize the impact.
Selected Answer: B
Question #: 755
Topic #: 1
A stakeholder informs the project manager about a few compliance-related gaps and issues. The stakeholder then presents several suggestions to the project manager to address the issues.
What should the project manager do?
A. Discuss the suggestions with the staff responsible for the compliance issues.
B. Review this with the project sponsor to avoid compliance gaps and issues.
C. Log the feedback from the compliance gaps in the lessons learned register.
D. Use the compliance issues to identify coaching and mentoring opportunities.
Selected Answer: A
Question #: 756
Topic #: 1
A project team is conducting sprint planning. Based on the estimated effort, only 95% of the items included in the sprint may be delivered. The product owner asks the project manager for advice on how to prioritize the backlog items.
What should be used to prioritize the backlog items?
A. Technical complexity
B. Business value
C. Risk to delivery
D. Estimation accuracy
Selected Answer: B
Question #: 757
Topic #: 1
A project manager is leading a hybrid project that is building an app for a travel industry startup. Due to unforeseen events, the features and the overall solution will not be useable by many customers due to new travel restrictions.
What should the project manager do first?
A. Release the team and help them achieve their potential on a new project.
B. Pause the project if business value cannot be reached and collect lessons learned.
C. Assess the environmental changes and recommend a pivot for the project.
D. Ask the organization’s management for advice regarding the project’s direction.
Selected Answer: C
Question #: 758
Topic #: 1
A project being constructed in a remote rural area is nearing the end of construction. The project manager would like to share the good news with stakeholders.
How should the project manager communicate with the local community?
A. Email
B. Meetings
C. Newspapers
D. Social media
Selected Answer: C
Question #: 759
Topic #: 1
During the execution of a project, a key stakeholder complains to the project manager about recent communications. The key stakeholder explains that the relevant information from the project team was incomplete and late. As a result, the key stakeholder is beginning to disengage from the project.
What should the project manager do?
A. Explain to the key stakeholder the way in which the project team communicates information.
B. Update the communications management plan to fulfill the key stakeholder’s expectations about relevant information.
C. Send relevant information to all key stakeholders simultaneously to ensure consistent communication.
D. Ask the project sponsor to hold a meeting with the key stakeholder to ensure that the stakeholder is engaged in the project.
Selected Answer: B
Question #: 760
Topic #: 1
A software development project completed the initiation phase. The technical design was approved by the project steering committee. Later, it was discovered that the design will impact the company’s production system. A new technical design must be found and this could delay the project by 3 months.
What should the project manager do first?
A. Set up a steering committee session to review the project delay.
B. Continue with the approved design so that the project is not delayed.
C. Log the technical design delay as a risk in the project risk log.
D. Ask the steering committee to approve a new technical design.
Selected Answer: D
Question #: 761
Topic #: 1
During the execution of a construction project, one of the neighboring businesses is complaining that the current building height does not agree with the initial project plans.
What should the project manager do first?
A. Ask the neighbor to submit a formal complaint about their concerns.
B. Inform the neighbor that the complaint will be escalated to the project sponsor.
C. Inform the neighbor that all of the project documentation has been approved.
D. Ask the neighbor to leave the site immediately because the site is on private property.
Selected Answer: A
Question #: 762
Topic #: 1
A project manager has received feedback from stakeholders regarding poor communication about project progress. Weekly status reports were provided to the project management office (PMO), and the standard communications management plan was followed.
What should the project manager do?
A. Create a change request for implementing an online collaboration tool.
B. Distribute hard copies of status reports and confirm that messages were read.
C. Perform a root cause analysis (RCA) of the existing communication approach.
D. Ensure that all of the complaining stakeholders are on the distribution list.
Selected Answer: C
Question #: 763
Topic #: 1
A project team is completing a design, while another team in a different country is performing implementation.
How should the project manager communicate the design to the implementation team?
A. Upload the design documents into the project repository.
B. Conduct a workshop with all of the stakeholders.
C. Send a detailed email with the completed design document.
D. Conduct a workshop with both of the teams.
Selected Answer: D
Question #: 764
Topic #: 1
A key project team member is out on sick leave in the middle of a critical project iteration. The project sponsor learns that any delay with the end-of-iteration release will displease the business stakeholders. Although all team members are cross-functional, they are also working close to full capacity.
What should the project manager do to address this situation?
A. Discuss this with the team so they can complete the work of the unavailable team member and aim for the release deadline.
B. Discuss this with the team so they are able to reprioritize critical tasks and aim for the release deadline.
C. Discuss this with the sponsor and hold a meeting with the stakeholders so all of the team challenges can be shared.
D. Discuss the issues with the sponsor to fully convey the problem of the unavailable resource and the amount of work being done.
Selected Answer: B
Question #: 765
Topic #: 1
A credit collection company is implementing new software to assist customer service agents when calling clients for payments. The software will benefit the company by freeing up staff to work on other projects. Several business areas want to take advantage of this benefit.
What should the project manager do?
A. Set up a stakeholder session with all teams to agree and document the benefits and establish ownership.
B. Ask the project sponsor to make a decision on who will own the benefit and document the decision.
C. Ask the project sponsor for approval to distribute the project benefits equally to the business areas.
D. Request all of the business areas to plan for a portion of the benefit equally and include it in their staffing plans.
Selected Answer: A
Question #: 766
Topic #: 1
DRAG DROP
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Drag the organizational characteristics on the left to the correct scenario on the right.
Suggestion Answer:
Question #: 767
Topic #: 1
A project manager is leading a small project with a low budget and a short, tight schedule. Many of the stakeholders are within the organization and have varying levels of interest.
Which approach should the project manager use with the stakeholders?
A. Provide daily reports to maximize stakeholder communication.
B. Minimize communication until project completion as it will be finished quickly.
C. Share all relevant project information with the stakeholders.
D. Schedule one-on-one meetings with stakeholders to provide project updates.
Selected Answer: D
Question #: 768
Topic #: 1
A project manager is working on an enterprise resource planning (ERP) implementation project that spans divisions within and outside the country. The project manager understands the importance of gate reviews and periodic checks.
Which of the following should the project manager leverage?
A. Project management plan
B. Governance framework
C. Integration plan
D. Project management office (PMO)
Selected Answer: B
Question #: 769
Topic #: 1
A project manager has been assigned to run an organization’s first agile project. The project team has no previous agile experience. A high-level scope has been defined, but the team is not clear as to what to work on first.
What should the project manager do to address this situation?
A. Hire an external consultancy service to help define the project scope.
B. Work with the product owner to define the initial product backlog.
C. Keep the project on hold until a detailed scope document is defined.
D. Dedicate the first three sprints with the team to define the sprint backlog.
Selected Answer: B
Question #: 770
Topic #: 1
An agile team is brainstorming end prioritizing all of the risks according to severity.
What should the teem do about the identified risks?
A. Mitigate the risks that are applicable to the current and following iterations.
B. Focus on the project deliverables rather than the documented risks.
C. Agree that any issue can be handled when it becomes a problem.
D. Acknowledge that the risks will be handled in the corresponding iteration.
Selected Answer: A
Question #: 771
Topic #: 1
A project manager is working with the product owner and customer stakeholders on prioritizing the product backlog and planning the product delivery dates. The customer stakeholders are asking to include several deliverables as high priority. The product manager also has technical tasks that should be added as high priority.
What should the project manager do?
A. Allow the customer stakeholders to define the project priorities and set the delivery dates.
B. Work with the team to estimate tasks and delivery dates, and then create a project roadmap.
C. Lead the team to identity the product objectives at every delivery iteration and clarify priorities.
D. Create a sprint board to allow all customer stakeholders to be aware of the task status and impediments.
Selected Answer: B
Question #: 772
Topic #: 1
A project has been successfully completed. The project was ahead of schedule, under budget, and delivered the expected benefits. The project sponsor was satisfied and distributed recognition certificates to key project team members. However, the project sponsor accidentally forgot to issue a certificate to a key team member.
How should the project manager treat the missed key team member to avoid disappointment and demotivation?
A. Invite the team member to lunch with the business leader and project sponsor.
B. Thank the team member in a public meeting for their significant contributions to the project.
C. Explain the situation to the team member and follow up with a reward and recognition for them.
D. Request an additional recognition certificate for the missed team member from the project sponsor.
Selected Answer: C
Question #: 773
Topic #: 1
A customized module is being implemented into an off-the-shelf enterprise resource planning (ERP) solution. The project scope has been clearly defined by the sponsor, and the project manager is close to starting user acceptance testing. However, the newly elected government introduced a significant package of taxation reforms.
What should the project manager do?
A. Contact the finance team and ask for advice.
B. Put the project on hold and wait for information.
C. Assess the potential impact with the project team.
D. Continue with user testing as planned.
Selected Answer: C
Question #: 774
Topic #: 1
A company operates on a 2-year budgeting cycle. The project manager has been assigned a high-visibility project to deliver a brand new, innovative capability. While the requirements for the new capability are defined, the solution design is only beginning. The project manager’s boss is concerned that the final solution will exceed the budget for the project.
What should the project manager do next to anticipate the budget impacts of the solution?
A. Apply earned value techniques that compare planned to actual value delivered at key points in the project.
B. Develop a work breakdown structure (WBS) and perform activity-based cost estimating.
C. Perform scenario planning on each of the solution designs and incorporate estimates into the next budgeting cycle.
D. Consult colleagues at other companies and use historical information to predict the final cost.
Selected Answer: B
Question #: 775
Topic #: 1
As part of a company’s planning effort for team capacity building, the project manager was asked to provide management with a list of required trainings for the project team.
What should the project manager do?
A. Review the gaps found during project execution, prepare a list of recommended trainings, and discuss it during a team meeting.
B. Review the project schedule and the team members’ performance, and decide on soft skills and related trainings needed for the team.
C. Review the project pipeline, identify gaps in competencies for execution, and decide on the needed trainings.
D. Review the team members’ latest performance, identify gaps in competencies, and decide on the needed trainings.
Selected Answer: A
Question #: 776
Topic #: 1
A project manager decided to use a highly adaptive approach to manage a large-scale project. In this project, there are many iterative tasks that utilize highly specialized experts. The project manager would like to create practical plans with high levels of buy-in from the team members.
What should the project manager do next?
A. Assign critical tasks to the most experienced team members.
B. Explain the higher-level objectives to be assigned to the team.
C. Review the budget with the team for the needed resources.
D. Review lessons learned from similar projects with the team.
Selected Answer: D
Question #: 777
Topic #: 1
In a software development project, some of the deliverables do not meet specific performance requirements.
What action should the project manager take?
A. Review the issues with the project team to address the issues.
B. Review the requirements traceability matrix at the next meeting.
C. Report issues to key stakeholders and discuss follow up actions.
D. Ensure compliance with the quality management plan.
Selected Answer: A
Question #: 778
Topic #: 1
An experienced, high-performing team has two new team members. After several iterations with the new team members, the project manager noticed that the team’s performance has decreased.
What should the project manager do?
A. Evaluate the two new team members.
B. Replace the two new team members.
C. Provide the team with a coaching session.
D. Allow the teams to organize themselves.
Selected Answer: D
Question #: 779
Topic #: 1
A team is working on a project using a hybrid approach, and they are facing a lot of obstacles and blockers from some stakeholders. What should the project manager do to improve project performance?
A. Ask stakeholders to communicate with the team directly.
B. Empower the team members to remove obstacles and blockers.
C. Add blockers to the issue log and risk management plan.
D. Address and remove obstacles and blockers for the team.
Selected Answer: D
Question #: 780
Topic #: 1
A project manager and project team developing a new product are discussing which work methods and tools to use to build the deliverable. What should the result of this discussion be?
A. A detailed mitigation plan on the risks for each work method and the tools used
B. A technology roadmap for creating similar deliverables in the future with the same tools
C. An agreed-upon work method and tools that should fit the business need and project constraints
D. A consensus that everything will run as anticipated once the tools and work methods are identified
Selected Answer: C
Question #: 781
Topic #: 1
A project manager is instructed by the project sponsor to draft the project charter. The project sponsor asks the project manager to involve a particular stakeholder in order to provide necessary resources. However, the stakeholder is refusing to get involved because the stakeholder thinks that there is no benefit in using the project deliverable.
What should the project manager do to resolve this?
A. Consider the stakeholder as a risk and evaluate possible solutions with the project team.
B. Escalate to the project sponsor due to the political nature of the issue.
C. Improve communication with the stakeholder to obtain their assistance in the future.
D. Meet with the stakeholder to discuss the impact of the deliverable.
Selected Answer: D
Question #: 782
Topic #: 1
While working on a proposal for a national-level solution, a new project manager finds that the proposal is asking for compliance from various organizations and policies. The project manager understands that while several compliances are in place, some of the specific regulatory needs for this project are not in place. Senior management advised the project manager to overlook these compliance problems, because they will be ready when that stage of the project is reached, and to continue building the proposal.
What should the project manager do first?
A. Verify the regulatory requirements and establish a strategy for compliance.
B. Document the interactions with senior management in the risk register.
C. Advise senior management that itis ethically unprofessional to continue.
D. Build the proposal with an alternative set of regulatory requirements.
Selected Answer: A
Question #: 783
Topic #: 1
A company’s project management office (PMO) is incorporating more adaptive technologies and has hired a new project manager with hybrid project management experience. The team is slow in adopting the new methodology and has not been updating project artifacts in a timely manner.
Which action should the project manager take to improve the team’s performance?
A. Send an email asking all project team members to complete updates at the end of the day.
B. Speak individually with each project team member about making the needed updates.
C. Set up a training session for all project team members.
D. Reach out to the functional managers for support.
Selected Answer: C
Question #: 784
Topic #: 1
A company is launching a new product and decides to transition from a predictive to an agile approach. During the third sprint, the project manager notices that the team is not working as a cohesive unit.
Which two rules are appropriate for the project manager to instill in the team? (Choose two.)
A. Work together daily as a team.
B. Strive toward continuous improvement.
C. Send communications to the entire team.
D. Follow the sprint planning.
E. Only share suggestions at the end of the sprint.
Selected Answer: BD
Question #: 785
Topic #: 1
A project manager is working on a large project with a very difficult client. During the course of the project, the project manager realizes that if the project team had a little more time and funding to make some minor changes, the client could realize the benefits of 25% of the project outcomes early.
How should the project manager approach this?
A. Concentrate on the current project milestones.
B. Make all the changes and then show the client the results.
C. Develop a business case and submit it to the client.
D. Update the project management plan for this new work.
Selected Answer: C
Question #: 786
Topic #: 1
A project manager identified a risk on a deliverable completed by a contractor and added it to the risk register. During the last inspection meeting for the deliverable, the project manager notices that the suggested mitigation did not produce the expected results.
How should the project manager proceed?
A. Review the procurement performance to identify the root cause
B. Reevaluate the probability of the risk occurrence and mitigation strategy.
C. Issue a change request to apply the risk response plan for this risk.
D. Audit the procurement process to identify why the mitigation did not work.
Selected Answer: D
Question #: 787
Topic #: 1
A project manager is assigned to a project. The project schedule and costs are tight, and the project manager determined that there is a lack of resources to deliver this project.
What should the project manager do?
A. Identify the resource requirements and communicate them to the stakeholders seeking resources.
B. Update the risk register noting that, due to the lack of available resources, the project is likely to be delayed.
C. Define the work breakdown structure (WBS), identify the resource gaps, and reduce project management activities.
D. Formalize a scope change request with the stakeholders to adjust the project scope with the available resources.
Selected Answer: D
Question #: 788
Topic #: 1
A team member is frustrated, thinking that their performance is below average since they have not completed as many items as other team members. The team member has become negative and disengaged, bringing team collaboration and productivity down
What should the project manager do to increase the team’s performance?
A. Meet with the team members and highlight individual contributions to encourage competition among the team.
B. Reiterate to the team that everyone is an important part of the team and performance is a team measurement, not an individual measurement.
C. Create a visual board to include the individual team members’ performance levels so the team members can see all the contributions.
D. Speak to the team lead to identify ways to keep the team performing independently and individually address the team member’s concerns.
Selected Answer: B
Question #: 789
Topic #: 1
A labor union contract negotiation is delaying the completion of a project to build a new manufacturing plant. Because the labor contract was due for renewal this year, the project manager documented the negotiation process as a risk to the project. The project was about to start the first phase of equipment installation at the plant when the negotiation began.
How should the project manager address the situation?
A. Acquire contract resources and submit a change request for the cost impact.
B. Escalate the issue to the steering committee to ask for mitigation support.
C. Log the issue and follow the planned actions in the risk response plan.
D. Meet with the project team to determine options for risk mitigation.
Selected Answer: C
Question #: 790
Topic #: 1
The project manager of a large construction project discovers that the blueprints received from the client appear incomplete. What should the project manager do first?
A. Continue project execution using the current blueprints from the client.
B. Escalate this issue to the project sponsor.
C. Consult with the client to determine if project execution should be continued.
D. Reschedule the project execution date.
Selected Answer: C
Question #: 791
Topic #: 1
A project manager realizes that the team members are new to the hybrid approach and do not value standup meetings. Team members often arrive late, digress into solutioning, or skip the meetings altogether.
How should the project manager improve this situation with the project team?
A. Ask the product owner to remove team members who do not comply with standup meeting rules.
B. Include a daily brainstorming session in the standup meetings to resolve pending issues.
C. Engage the project team in implementing and improving key aspects of the standup meetings.
D. Send a daily retrospective report to all team members instead of holding standup meetings.
Selected Answer: C
Question #: 792
Topic #: 1
An agile team has started a new project. When should the project manager organize their first team retrospective?
A. When more than a few weeks have passed.
B. When the team reaches a major milestone.
C. When the team completes a release of a monumental increment.
D. When the work is progressing well through the team.
Selected Answer: D
Question #: 793
Topic #: 1
During the project quality control process, the project manager realizes that the quality management plan does not include how the final user will perceive the benefits of the new product compared with the actual product. What should the project manager do first?
A. Ask the product manager to include the final user tests in the quality management plan.
B. Ask the quality manager to include the final user tests in the quality management plan.
C. Let the product go to market and wait for customer feedback regarding quality.
D. Submit a change request to analyze a new set of quality tests.
Selected Answer: B
Question #: 794
Topic #: 1
To prevent influential stakeholders from dominating product delivery decisions, the product owner decided to use planning poker. What is a key advantage of using this technique?
A. Assists the team in planning the activities within the iteration
B. Allows for more accurate estimates
C. Incorporates a technique similar to brainstorming
D. Ensures active project team participation
Selected Answer: D
Question #: 795
Topic #: 1
A project is in the later stages of execution. The project engineer insists in every meeting that they were never consulted or informed of the project deliverables. However, the project manager communicated adequately and has the project engineer’s approvals on record.
What should the project manager do?
A. Write a formal letter to human resources (HR) detailing the project engineer’s unprofessional behavior.
B. Approach the project engineer’s supervisor about possibly replacing the project engineer.
C. Introduce the item in the next meeting, reminding all stakeholders of the project objectives.
D. Engage the project engineer in a discussion to understand the concern and agree on a way forward.
Selected Answer: D
Question #: 796
Topic #: 1
As a project is ending, a business stakeholder requests information from the project manager regarding overall project performance to determine the success of the initiative. What should the project manager do to provide relevant information to the stakeholder?
A. Update the project status report to include current performance information.
B. Document the key performance indicators (KPIs) in the final project report.
C. Document the project performance and influencing factors in the lessons learned register.
D. Inform the stakeholder that performance will be evaluated three months after project closure.
Selected Answer: B
Question #: 797
Topic #: 1
A new government regulation has mandated that all team members will need to work remotely for the duration of the next iteration. This means backlog priority changes will need to be completed
What should the project manager do?
A. Communicate the new regulation to the project sponsor during the next retrospective.
B. Inform the product owner of the required change as soon as possible.
C. Reprioritize the backlog and share it with the team as soon as possible.
D. Ask the team facilitator to reprioritize the backlog based on the new regulation.
Selected Answer: B
Question #: 798
Topic #: 1
A project manager working on a large-scale network implementation is frustrated with the hardware supplier. Their deliveries have been consistently late and frequently do not have vital components. The project manager’s company has decided to cancel the contract and move to a new supplier, but the only other option is an overseas company.
What should the project manager do first to proceed with this change?
A. Request assistance from the procurement department on the next steps.
B. Engage the services of an interpreter who understands the project domain.
C. Check social media to determine if there are any common connections that use the new supplier.
D. Become aware of any cultural characteristics of the new supplier that could impact negotiation.
Selected Answer: A
Question #: 799
Topic #: 1
A project manager is attending a progress meeting with a client. The client requests a design change which might potentially add value to the project.
What action should the project manager take?
A. Consult with team members and allow them to make a decision.
B. Accommodate the change request to serve the client’s needs.
C. Convince the client not to make changes to the project.
D. Make transactional decisions focusing on the project goals.
Selected Answer: D
Question #: 800
Topic #: 1
In a project progress review meeting, the end user raises concern about the quality of the construction of the project. What should the project manager do next?
A. Request a special technical meeting.
B. Refer to the requirements document.
C. Review the risk management plan.
D. Review all implementation checklists.
Selected Answer: D
