PMP Topic 7
Question #: 669
Topic #: 1
Travel restrictions are suddenly imposed during a project’s execution. The team members reside in different geographic locations.
What should the project manager do next to address this issue?
A. Obtain and implement the sponsor’s recommendations for a solution.
B. Ask the team members to proceed independently while examining needs and alternatives.
C. Place a hold on activities until the team can resume the work on-site.
D. Halt all processes until procurement and implementation of solutions are completed.
Selected Answer: B
Question #: 667
Topic #: 1
A project has been reporting a declining schedule performance index (SPI) for the past four reviews. No corrective action is under development, and the project team does not seem concerned.
What should the project manager do first to address the SPI trend?
A. Notify the project stakeholders that the scope needs to be reduced in order to hold the costs within budget.
B. Engage with the project team to create a plan that will deliver benefits on a defined and incremental basis.
C. Contact the project sponsor to let them know you require more resources to meet the schedule.
D. Meet with the project scheduler to rebaseline the project using a more realistic schedule.
Selected Answer: B
Question #: 652
Topic #: 1
A project manager is working on a software development project for an oil and gas client using an agile approach. The project manager is having difficulty preparing the schedule because the project has various unknowns.
Which scheduling method should the project manager use to develop the schedule?
A. Analogous scheduling
B. Three-point scheduling
C. Iterative scheduling
D. Parametric scheduling
Selected Answer: C
Question #: 648
Topic #: 1
An organization is transitioning to agile delivery, and a new team has been assembled. A project is not going well because the variation of the team velocity is very high and every sprint delivers less than committed. A new project lead with a strong technical background has been assigned to the project.
What should the project lead do?
A. Ask that estimations be provided only by senior developers.
B. Recommend a different estimation method in the retrospective.
C. Allocate more time for estimation in the sprint planning.
D. Review and update the estimations in the daily standup.
Selected Answer: B
Question #: 642
Topic #: 1
An agile project for a database migration impacts nearly all business units of the corporation. Every effort has been made to complete the migration before the end-of-support date for the database platform. A new impediment now implies the need to continue use of the old platform another year at a higher support price.
What should the product owner do about this situation?
A. Reprioritize the backlog based on value and cost of delay divided by duration.
B. Switch to a predictive approach to prevent any further delays to completion.
C. Reprioritize the backlog based on story size and competence availability.
D. Remove low-value items from the backlog to compensate for the higher cost.
Selected Answer: A
Question #: 622
Topic #: 1
A project manager is initiating an agile project for which some external components will be delivered by vendors. One of the vendors, however, will be unable to deliver its component in an incremental, collaborative way.
How should the project manager handle this situation?
A. Submit a request to the project sponsor to have the vendor replaced with a vendor who can work following an agile approach.
B. Ask the project management office (PMO) to abandon using an agile approach on the project to accommodate the vendor.
C. Have the vendor deliver the component using another approach, then integrate it into the project without changing the overall agile approach.
D. Ask the product owner to move the component to the product backlog to be addressed after the work using an agile approach has been completed.
Selected Answer: C
Question #: 607
Topic #: 1
A project manager is appointed for the deployment of a new solution. The solution will be integrated into the environment by a third-party vendor. This vendor just announced a delay in delivering a key component, which will impact the project schedule.
What should the project manager do?
A. Ask for expedited delivery of the component to mitigate the risk of schedule delays
B. Ensure that relevant stakeholders and expectations are identified and assess the component delay
C. Perform a detailed analysis of the release content for each component of the solution
D. Propose a new design of the solution maw the external component with an internal one
Selected Answer: B
Question #: 605
Topic #: 1
A key project stakeholder who was a big supporter and motivator for the project team is leaving the organization. The project team is experiencing low morale and poor teamwork.
What should the project manager do to improve morale?
A. Identify the wants and aspirations of the team
B. Build team connections and emotional bonds
C. Forge consensus through team participation
D. Set goals and push the team to achieve the goals
Selected Answer: B
Question #: 447
Topic #: 1
A company was awarded a project in a dangerous location that poses several high-level risks for employees. Help is needed to tram the employees on major safety and health factors. The project is ongoing and uses a hybrid approach. The project will be conducted in multiple sites, with several development iterations running in parallel.
How should the project manager handle this situation?
A. Allocate and use part of the project’s contingency reserves for training purposes
B. Negotiate a contract and form a partnership with a local authority for medical and security support services
C. Perform a retrospective and update the risk register and resource management plan regarding the necessary budget for training
D. Hire only local resources who are aware of the territory’s hazards, providing employment to the local community
Selected Answer: B
Question #: 514
Topic #: 1
During the execution of a project the project manager notices that only one team member has one of the technical skills needed to build the product. The project manager is afraid this might have a future impact on the quality and schedule, because most of the upcoming activities will require at least three people with this specific skill.
What two actions should the project manager take to prevent the team from being unqualified? (Choose two.)
A. Exclude the activities from the roadmap
B. Encourage working in pairs and knowledge sharing
C. Teach the entire team the new skill
D. Facilitate a training event with an external tracer
E. Increase the time estimates on the activities that require such abilities
Selected Answer: BD
Question #: 518
Topic #: 1
The sponsor is supportive in leveraging agile approaches. The project manager is contemplating how to roll out the agile approach and gam buy-in from both project team members and stakeholders.
What should the project manager do first?
A. Determine which agile software tools will be required to support agile delivery within the organization
B. Select a current predictive project, define the approach, and provide agile training to execute the remainder of the project
C. Start with a pilot project of appropriate complexity, and provide agile training to those who are impacted
D. Determine how to transform the organization using agile techniques, including organizational training and communications
Selected Answer: C
Question #: 520
Topic #: 1
During initiation of a new product improvement project, a project manager finds historical data showing that a similar project resulted in customers complaining of an even worse user experience compared to the previous product version.
How can the project manager prevent this outcome in the new project?
A. Hire a team of external users to perform acceptance testing on the product
B. Define a user focus group as external stakeholders with a high influence on outcomes
C. Hire a consultant to perform a benefit analysis as an input to the project charter
D. Define a high-level risk and plan mitigation after completing the work breakdown structure (WBS)
Selected Answer: B
Question #: 527
Topic #: 1
Stakeholders in some industries prefer to deal with programmers and system analysts directly, bypassing project managers. This complicates managing resources on projects.
How should a project manager solve this issue?
A. Propose implementing a new project management information system (PMIS).
B. Request a meeting with senior management to escalate the situation
C. Promote adoption of the communications management plan with the project team.
D. Host a team-building event to develop team cohesion and improve communication
Selected Answer: C
Question #: 589
Topic #: 1
A team has been struggling with various issues during the course of an iteration. The project lead facilitates a discussion of the issues and the team forms new team agreements. During the next iteration, some of the same issues appear again.
What should the project lead do next?
A. Notify senior management of the issues, and have them review the importance of agreements with the team
B. Challenge the team to determine if the issues surfaced again because agreements were not followed
C. Post the agreements in a conspicuous place where all of the team members can see them
D. Let the team self-organize and determine the best means to prevent the issues from occurring again
Selected Answer: B
Question #: 588
Topic #: 1
While reviewing prototypes, the quality team found some deviations that do not affect the mam functionality but have the potential to be an issue in the future. To avoid major problems in the future, the team recommends corrective actions that will require additional funds. The project is already struggling to stay on budget and has even used some of the contingency reserves.
What should the project manager do?
A. Ask the product designer why the deviation was not considered in the design phase
B. Report to the project sponsor that the product is working and the project is struggling with the budget
C. Evaluate and initiate the change request process with the stakeholders
D. Ask the quality team to discard the sample and test again with a new sample
Selected Answer: C
Question #: 549
Topic #: 1
A new project has been kicked off following a planning session. The project is under direct oversight of an executive in the organization. After a review meeting, the project manager overhears an executive request a dashboard from one of the team members to show the overall project status.
What should the project manager do?
A. Update the stakeholder engagement assessment matrix
B. Update the communications management plan to include informal requests
C. Ask the team member to develop a dashboard to fulfill the request
D. Tell the team member to route the request through the project manager
Selected Answer: B
Question #: 566
Topic #: 1
How should the project manager develop the project management plan to ensure that the project continually delivers the expected benefits?
A. Clarify project benefits with the sponsor
B. Identify the goal of each work product
C. Perform integration testing of each release
D. Include the entire project team in testing
Selected Answer: A
Question #: 562
Topic #: 1
A project manager invites the company CEO, sponsor, team members, and an external client representative to a meeting to review the project management plan.
The project manager starts to present the budget but the CEO suddenly asks to end the meeting.
What should the project manager have done to avoid this situation?
A. Reviewed the communications management plan before inviting an external client representative to the meeting
B. Reviewed the cost management plan with internal participants and CEO prior to inviting an external client representative to the meeting
C. Performed a root cause analysis with the external client representative and documented the findings in the lessons learned register
D. Sent the presentation slides to internal participants first and then to the external client representative prior to the meeting
Selected Answer: B
Question #: 287
Topic #: 1
A project manager is managing the scope of the project and creating a work breakdown structure (WBS) with the team members.
How should the project manager organize the WBS?
A. Customer oriented
B. Team oriented
C. Cost oriented
D. Deliverable oriented
Selected Answer: D
Question #: 575
Topic #: 1
As part of the strategic plan, a company decides to implement a new software platform to manage a centralized document repository. Some requirements are clear and some need more detail.
What should the project manager do first to decide how to manage this project?
A. Select a predictive development life cycle based on the team’s experience
B. Determine the most appropriate life cycle approach for the project
C. Register all requirements into a backlog for further detailed analysis
D. Split the requirements, put them into two separate projects, and apply different approaches
Selected Answer: C
Question #: 1068
Topic #: 1
The project team has been exposed to a large number of stakeholders who are going to be operating the system with different levels of engagement. For efficiency purposes, what should the project manager do first to minimize the number of interactions with all stakeholders, while keeping a collaborative spirit?
A. Perform a stakeholder analysis to define the level of engagement of each stakeholder and act accordingly.
B. Meet with the stakeholders, document their needs, and agree on the pace and channel of communication.
C. Host regular meetings with all stakeholders to keep them engaged and get their feedback.
D. Meet with all of the stakeholders separately, build a relationship with them, and learn about their needs.
Selected Answer: A
Question #: 1060
Topic #: 1
During a project status update by the project management office (PMO), the CEO is concerned that the status of all projects suddenly changed from green lo red, without warning. Upper management is used to reading traditional reports related to progress and cost, and they want to continue viewing this information.
How should the PMO implement a better way to report the project’s health?
A. Request the program managers to be more accurate when presenting status reports.
B. Ask the project managers to report on their projects using a Kanban board format.
C. Explore reporting the earned value (EV) key performance indicators (KPIs) using agile progress as an input.
D. Perform a root cause analysis (RCA) to find out why the status of projects is deteriorating so fast.
Selected Answer: C
Question #: 1055
Topic #: 1
A project manager has recently been asked to take over an existing project. The project manager would like to determine how the project has been progressing by tracking features that are in progress. completed. or scheduled to be worked on.
Which of the following can help the project manager assess the state of the project?
A. Cumulative flow diagram
B. Burndown chart
C. Pareto diagram
D. Burnup chart
Selected Answer: A
Question #: 1045
Topic #: 1
A project manager receives information in preparation for reporting the project’s monthly performance to the project steering committee:
• Actual progress = 2 units
• Planned progress = 3 units
• Actual cost (AC) = 2 units
• Budgeted cost = 3 units
What statement should the project manager make to the project steering committee?
A. The project is currently behind schedule but at a lower cost, and an application for a time and budget extension will be submitted
B. The project is currently behind schedule with a corresponding cost savings, and no further actions should be taken
C. The project is currently behind schedule with a corresponding lower cost, and every effort is being made to expedite the delayed activities
D. The project is currently behind schedule but is under the planned expenditure, and the project manager is pleased to declare a project cost savings
Selected Answer: C
Question #: 1044
Topic #: 1
A bank is considering building another branch in one of three neighboring cities. The project manager has been tasked with demonstrating the benefits of building a new branch, renting an existing building, or not expanding at all.
How should the project manager proceed?
A. Perform a gap analysis on renting in each of the locations.
B. Calculate the costs for each option in each location and compare the net present value (NPV) for each.
C. Perform a Kano analysis on building a new branch versus renting in each of the locations.
D. Calculate the payback period (PBP) for building a new branch in each location versus renting an existing building.
Selected Answer: B
Question #: 649
Topic #: 1
A project team member just informed the project manager that the license for the software that the team uses to perform calculations has just expired. As a result, the team cannot continue with their project tasks.
What should the project manager do first?
A. Issue a formal complaint to the project sponsor claiming a lack of proper tools.
B. Ask the team members to find an alternative way to perform calculations.
C. Ask the team to fast-track the project and perform tasks that do not require calculations.
D. Meet with the IT team to evaluate how fast the software license can be renewed.
Selected Answer: D
Question #: 565
Topic #: 1
A project manager is having difficulty acquiring final acceptance of some deliverables from a stakeholder for reasons that seem to be outside of the project acceptance criteria.
What should the project manager do?
A. Persuade this stakeholder using emotional intelligence skills to obtain acceptance.
B. Obtain final acceptance from another stakeholder who is also familiar with the project.
C. Escalate this issue to the project sponsor and ask for support in obtaining final stakeholder acceptance.
D. Create a project acceptance waiver noting the stakeholder’s concerns so they can be addressed later.
Selected Answer: C
Question #: 1093
Topic #: 1
The project management office (PMO) assigns a project manager who specializes in hybrid approaches to a predictive project that is off track from both the cost and schedule perspectives. The project runs into further delays as the project manager is ramping up on the project. The stakeholders are unhappy and ask senior management to replace the project manager.
How should the project manager approach this situation?
A. Meet with the stakeholders to understand their concerns and define an action plan to resolve issues.
B. Escalate the stakeholder issue to the management team and ask for help with resolving the conflict.
C. Socialize with the stakeholders to better understand their needs and reset expectations.
D. Continue to work on the project until the stakeholders and management come to a decision.
Selected Answer: A
Question #: 1090
Topic #: 1
Team members of a new scrum team are skilled and excited about the project, despite never having worked together before. The project leader requested an offsite team building activity to talk about the project and get familiar with each other, but the activity was not approved by the sponsor who is trying to save money. The project leader believes it is important to hold a team building activity to bring the team together.
What should the project leader do?
A. Tell the team that the event will be handled at the end of the project due to current financial constraints
B. Bypass the event because the team members’ seniority is enough to engage without further activities
C. Explain the financial constraint and ask each team member to pay their own share for the event
D. Use the office facilities and support to organize an interactive event for the team members in-house
Selected Answer: D
Question #: 1089
Topic #: 1
A project manager is assigned to an agile project that has an aggressive time line and a fixed budget. Currently, the majority of the items are in the backlog and only a few are in process or completed.
What should the project manager do?
A. Work on the backlog activities with fewer story points.
B. Ask for more resources to clear the backlog activities.
C. Prioritize which backlog activities should be kept.
D. Assign an owner for each backlog activity and track progress
Selected Answer: C
Question #: 1082
Topic #: 1
An agile senior project team member suddenly resigns from the organization. Following this departure, the remaining team members are having difficulty accessing information and are unable to complete a deliverable.
What should the project manager have done to avoid this situation?
A. Ensured the project repository is up to date.
B. Made an effort to reemploy the senior project team member.
C. Updated the job descriptions for all team roles.
D. Provided specialist training for all team members.
Selected Answer: A
Question #: 1081
Topic #: 1
A project sponsor wants to develop software that would have 30 features and would be used in 10 different countries. The team feels overwhelmed with the amount of work to be done.
What should the project manager do?
A. Support the team to find and execute the minimum viable product (MVP).
B. Organize project execution to satisfy the project sponsor’s request.
C. Encourage and motivate the team with project incentives.
D. Subdivide the team to handle different aspects of the project.
Selected Answer: A
Question #: 1133
Topic #: 1
A project manager noticed that a team member has been struggling with some tasks, which may ultimately impact the completion date. Team morale is low because they will not get the expected bonus if they do not finish on time.
What should the project manager do next?
A. Update the project schedule and budget estimates.
B. Ask the client to approve a delay in the project schedule.
C. Acknowledge the team for their accomplishments, encourage them, and offer assistance to avoid future delays.
D. Ask the human resources (HR) department to replace the team member and add an additional resource.
Selected Answer: C
Question #: 470
Topic #: 1
One of the main inputs required for a deliverable is missing due to a miscommunication between the vendor and project manager. Because of the missed deliverable, the critical path of the project is extended.
What should the project manager do next?
A. Start an audit of the vendor’s processes and procedures
B. Review lessons learned from previous projects with this vendor
C. Make a detailed analysis on vendor issues during the project
D. Execute a contingency plan to address the issue with the vendor
Selected Answer: D
Question #: 452
Topic #: 1
A key project stakeholder showed interest in the beginning of a complex agile project, but has become less involved as the sprint has progressed due to additional responsibilities. A few sprints later, the key stakeholder rejected a feature deliverable. The team is reworking the rejected deliverable for the next sprint.
What should the project manager have done to avoid this situation?
A. Involved the key stakeholders in the decision-making process
B. Customized stakeholder communications based on the stakeholders’ needs
C. Analyzed the changes in stakeholder attributes
D. Documented the project vision and objectives
Selected Answer: B
Question #: 445
Topic #: 1
A project manager is leading an in-house company project in its very early stages. This current project is similar to another project that ended a year ago.
What should the project manager do to analyze the involved stakeholders?
A. Lower the priority of stakeholder engagement as the stakeholders already have knowledge of this kind of project
B. Use lessons learned from the previous project as a guide for the current project’s stakeholder register
C. Refer to the stakeholder register from the previous project as it was similar to the current project
D. Document in the risk register that the current project may have different stakeholders than the previous project
Selected Answer: C
Question #: 442
Topic #: 1
During the course of a project, the project manager’s immediate director is communicating directly with the client to approve changes without the project manager’s knowledge. This is causing confusion in the project team where the scope is changing in the background, but only being mentioned in project meetings.
How should the project manager handle this?
A. Communicate directly with the director and inform them of the communications management plan
B. Communicate directly with the client stating that any scope changes must go through the project manager
C. Review the stakeholder engagement plan and put in place any existing actions accordingly
D. Discuss the issues with the project team and let them know that the project manager will handle scope changes
Selected Answer: C
Question #: 802
Topic #: 1
A project manager is replacing the knowledge-sharing platform of a project with a new web-based solution, ensuring that the system is aligned with a significant change in the organization’s structure. The project charter was approved and the team is working on the detailed planning. The project management office (PMO) has provided detailed templates for all new projects to follow.
Which strategy should the project manager adopt for the project?
A. Align the project schedule with the PMO’s change control process in collaboration with the PMO manager.
B. Develop a training and communications schedule with sufficient lead time in collaboration with the change agents.
C. Develop a communications management plan aligned with the new organizational structure in collaboration with the project sponsor.
D. Align the project schedule with the IT change control processes and tools in collaboration with the release manager.
Selected Answer: C
Question #: 1065
Topic #: 1
An agile project team received an assignment to develop an industrial system that interfaces with robots. The project team does not have any previous experience performing this type of work. Team members are interested in acquiring such expertise but it may result in a project delay.
How should this situation be handled?
A. Hire a consulting company to address the robotic interface questions, when necessary, and to help avoid delays and quality issues.
B. Add an experienced professional to the team to reinforce knowledge sharing and help grow team expertise in the new product.
C. Create a separate team with experienced members who understand the technology and split the product backlog according to team specialization.
D. Use a robotics vendor company to develop the interfaces so the team will not be held back by a lack of expertise in this type of work.
Selected Answer: B
Question #: 428
Topic #: 1
A project is being executed. The project’s life cycle is defined as predictive; however, a major deliverable will be handed over incrementally to the customer. The assigned resources are experienced and reliable and are willing to make decisions that the project manager used to make after each incremental delivery on other projects.
What should the project manager do?
A. Schedule a steering committee meeting and obtain their approval on the request
B. Support the decisions of the team and transfer the decision making responsibility to them
C. Inform the team that although this is a hybrid environment, the project manager must still be responsible for making decisions
D. Consult the product owner about letting the resources make decisions
Selected Answer: B
Question #: 548
Topic #: 1
During the implementation phase of a project, a new regulation affects the project, and a critical status meeting discussing the scope changes is required. The project manager discovers that a key stakeholder cannot attend the scheduled meeting.
What should the project manager do?
A. Call for a change control board (CCB) meeting, and inform the stakeholder about the outcome
B. Update the communications management plan and implement the change
C. Meet with the project sponsor to discuss how to address the situation
D. Meet with the stakeholder prior to the meeting to obtain their opinion
Selected Answer: D
Question #: 168
Topic #: 1
During project execution, a global project team was using a video conferencing tool to support the daily meetings. However, during these meetings, only a few team members were actively participating. As a result, lots of misunderstandings occurred.
What should the project manager do to address this issue?
A. Check the ground rules of the meeting to review the initial agreement with the team members
B. Use round-robin check-ins to facilitate the meeting, so all participants have the opportunity to speak
C. Book one-on-one meetings with the team members who are not speaking up during the daily meetings to get their updates
D. Identify one team representative to speak up during the daily meeting and share the team updates
Selected Answer: B
Question #: 155
Topic #: 1
During a regular project progress meeting, the CEO informed the project manager that a major stakeholder has been unaware of recent developments on the project. The project manager is sure that the stakeholder was duly identified and classified in the stakeholder register.
Which project document should the project manager review in order to determine the reason for this issue?
A. Requirements traceability matrix
B. Issue log
C. Stakeholder register
D. Stakeholder engagement assessment matrix
Selected Answer: C
Question #: 899
Topic #: 1
Due to a change in market conditions, the business value for the original project requirements has changed. What should the project manager consider for execution?
A. Evaluate and work on small requirements to deliver business value.
B. Negotiate with the stakeholder to deliver with existing business value.
C. Continue as planned since changes will have no impact on the project.
D. Take into consideration the requirements with the modified business value.
Selected Answer: D
Question #: 853
Topic #: 1
While creating the work breakdown structure (WBS) with the team, the project manager highlights that the customer requested a proof of concept and will only continue the project based on the results of the proof of concept. A key team member insists that since this customer has a history of requesting proof of concepts and continuing with the projects, the team needs to plan for the whole project, not just the proof of concept.
What should the project manager do?
A. Instruct the team member to continue with the current work.
B. Evaluate the scope of work as described in the project charter.
C. Implement the 100% rule for creating the WBS.
D. Validate with the team member, and create a WBS for the entire project.
Selected Answer: B
Question #: 865
Topic #: 1
A company is set to execute a project across different localities and countries. Right before execution, a press release from one of the impacted communities expresses disapproval of the project.
What should the project manager do first?
A. Engage all critical stakeholders and align project objectives with expectations from the community.
B. Include the community statement as a new risk in the project’s risk register.
C. Approach the government to obtain their support and influence to engage the community.
D. Update the stakeholder communications plan to ensure that the community is always informed.
Selected Answer: A
Question #: 1056
Topic #: 1
An information technology (TT) team is responsible for the validation and release of a product developed by the agile development team. Due to other priorities for the IT learn, the releases are delayed.
What action should the project manager take?
A. Work with the IT team to prioritize the validation and release of the new features.
B. Deliver the features when the IT team is able to validate them.
C. Escalate the issue from the IT team to management and get the validation prioritized.
D. Request the IT team to immediately release the product and then validate the features.
Selected Answer: A
Question #: 1053
Topic #: 1
A project team is facing challenges understanding how to deliver a project’s scope. A senior subject matter expert (SME) from the organization’s global office is in town for 1 week.
What should the project manager do to benefit from the SME’s presence?
A. Review the project scope statement with the SME.
B. Meet with the SME to discuss the current challenges the team is facing.
C. Organize a mentoring session with the team and the SME.
D. Ask the SME to review the scope for alignment with the project charter.
Selected Answer: C
Question #: 530
Topic #: 1
A project manager has received an updated earned value analysis report. The following are the key findings from the report:
* Budget at completion = US$1 million
* Earned value = US$0,7 million
* Actual cost = US$0,75 million
* Cost performance index = 0,933
Based on this information, what should the project manager conclude about project performance?
A. The project will be completed exactly as planned
B. The project will be easier to complete than planned
C. The project will be difficult to complete as planned
D. The project will not be completed as planned
Selected Answer: C
Question #: 897
Topic #: 1
A project manager is managing a new type of project for a traditional organization. The culture of the organization is not typically in support of change.
Which two factors should the project manager consider in developing the portion of the project plan related to culture? (Choose two.)
A. The relevant experience and qualifications of each team member.
B. The amount of flexibility the team exercises while doing work.
C. The amount of risk the organization is willing to accept.
D. The speed the team can perform without compromising quality.
E. The influence of the stakeholders on the project.
Selected Answer: CE
Question #: 888
Topic #: 1
A steering committee has asked the project manager to assist with the decision-making process between build versus buy delivery options. Which value metric should the project manager evaluate to respond to the steering committee’s request?
A. Net present value (NPV)
B. Earned value (EV)
C. Impact value
D. Expected monetary value (EMV)
Selected Answer: A
Question #: 883
Topic #: 1
A project manager has been newly assigned to an existing project. The project manager noted that the input from a business unit, which is critical to the success of the project, was not included in any project assets. Instead, there were many complaints about the project’s operational results and the alignment with solutions affected by the business unit’s operations.
What action should the project manager take?
A. Validate that the project requirements information is up-to-date.
B. Determine the degree to which the project is in compliance.
C. Optimize alignment among needs, expectations, and project objectives.
D. Determine a strategy for change responses to new objective requests.
Selected Answer: C
Question #: 1043
Topic #: 1
A project manager is assigned to a new project. The project management office (PMO) and the project manager agree that this is the night opportunity to include daily standup meetings. The project team has never used such tools, and a few members are challenging the decision.
What should the project manager do in this situation?
A. Update the project schedule to consider a daily standup as part of the project design phase
B. Engage an external vendor to perform the design phase under an iterative approach
C. Request that new team members familiar with iterative approaches be assigned to this project
D. Define the ground rules, responsibilities, and conflict management strategies
Selected Answer: D
Question #: 427
Topic #: 1
During a daily standup meeting, a roadblock was raised that is preventing one of the team members from proceeding with work. The project manager figures out that it is due to a technical issue.
What should the project manager do to prioritize this critical impediment?
A. Solve the issue for the team member.
B. Perform a brainstorming session to address the issue and add the solution to the sprint.
C. Escalate the issue to the software vendor for technical resolution.
D. Coach the team to come up with their own solution and add it to the next sprint.
Selected Answer: A
Question #: 515
Topic #: 1
The team is working on a critical project deliverable and the project manager is concerned about meeting the deadline. There have been complaints from some stakeholders about some of the team members’ performance. The project manager wants to understand the situation and provide feedback to the team as soon as possible.
What three actions should the project manager take to address this situation? (Choose three.)
A. Define team ground rules
B. Perform a retrospective session
C. Implement daily team meetings
D. Request a manager performance review
E. Conduct an annual review
Selected Answer: BCD
Question #: 100
Topic #: 1
A project manager is managing a few innovation projects with a high level of uncertainty. The project manager is experiencing challenges with the large number of change requests issued due to the nature of the project.
What should the project manager do?
A. Reduce the number of approvers required to implement a change request
B. Request sponsor approval for all change requests to reduce the number of changes
C. Initiate the number of iterations to reduce the number of change requests
D. Add a fixed number of change requests allowed by the client on the project baseline
Selected Answer: C
Question #: 397
Topic #: 1
A project manager who is new to an organization observes that an approaching deadline is likely to be missed because there have been some delays on the project due to a lack of resources.
What should the project manager do next?
A. Review the risk management plan to identify the response strategy.
B. Escalate the issue to the sponsor and debrief them about the situation.
C. Review the milestone list to determine which tasks can be fast-tracked.
D. Organize a team meeting to discuss the next course of action.
Selected Answer: A
Question #: 366
Topic #: 1
After completion of a project with specific users in various countries, the project manager’s supervisor asks if the project users are satisfied with the way the project was run.
What two actions should the project manager take? (Choose two.)
A. Send a questionnaire to the project participants and seek their feedback.
B. Refer to the communications management plan.
C. Obtain official approval on the new process from the various countries.
D. Prepare the lessons learned from the project phase.
E. Deliver the project materials to the users and see if they have any comments.
Selected Answer: AB
Question #: 328
Topic #: 1
In the middle of a software development project, the lead design programmer accepted an offer from a competitor. The project manager needs to find a replacement to meet an upcoming milestone.
What should the project manager do?
A. Consult the risk response plan.
B. Update the resource calendar.
C. Issue a request to the change control board (CCB).
D. Assign the tasks to another team member.
Selected Answer: B
Question #: 208
Topic #: 1
A project manager is working on an agile project that is within the scope of a recently announced corporate audit. The project manager was appointed to attend the first meeting with the auditors scheduled for the following week.
What should the project manager do to prepare for the audit?
A. Reserve story points for the next iteration if needed.
B. Review the project information.
C. Ask the development team to provide compliance information.
D. Ask for a waiver during the audit.
Selected Answer: C
Question #: 866
Topic #: 1
All activities for Project A are ahead of schedule, except for one activity that is on the critical path. The resource manager is requesting that the team members join Project B, which is an important project in the organization that is behind schedule.
What should the project manager do?
A. Ask the stakeholders to pause Project A because Project B is more important.
B. Release the team members from Project A who are not working on a critical path activity,
C. Agree to reassign all team members to Project B due to its importance.
D. Retain the team members on Project A and complete the planned activities as committed.
Selected Answer: D
Question #: 408
Topic #: 1
Development team members are located in three different time zones. It is difficult to find a suitable time to hold the daily standup for all team members.
What should the project manager do?
A. Give up the daily standup and replace it with a daily report.
B. Let the team members decide themselves if they want to join the meeting.
C. Encourage frequent, small team meetings with two or three team members.
D. Require all team members to join the daily standup regardless of the meeting time.
Selected Answer: C
Question #: 184
Topic #: 1
A project manager is assigned to a major construction project. The project is critical to the city’s population, and especially to the local government official who committed to delivering the project on time as an election promise. A new project sponsor has been assigned and wants to include aspects that the previous project sponsor did not support.
What should the project manager do next?
A. Meet with the new project sponsor to review the current project scope and the requested changes.
B. Rebaseline the project as there is now a new project sponsor, which is presenting an opportunity to review and recalibrate the project objectives.
C. Invite the project sponsor to a briefing with the project team to demonstrate progress and seek further support to meet project-committed deliverables.
D. Inform the new project sponsor that the new aspects will not be included in this project.
Selected Answer: C
Question #: 863
Topic #: 1
An agile project has a broad set of product features intended for different user profiles and usages. It is difficult to define common acceptance criteria that can apply to all the features.
How can the project manager ensure that the appropriate acceptance criteria are applied to the features?
A. Integrate the acceptance criteria review into the definition of ready (DoR) for each feature and associated tests into the feature’s definition of done (DoD).
B. Define the acceptance criteria and specific functional test cases only after analyzing the user feedback from testing the early feature release.
C. Integrate the specific tests into the definition of ready (DoR) for each feature and the acceptance criteria into the feature’s definition of done (DoD).
D. Use the broadest set of acceptance criteria to ensure that all features have a common quality baseline and associated functional test cases.
Selected Answer: A
Question #: 862
Topic #: 1
A project manager was recently assigned to a banking IT project. The project team has been developing products using a predictive approach for more than 10 years, but management wants the team to change to an agile approach. The project manager met with the team to introduce the agile approach. Most of the team members complained about changing approaches because the performance of this team has always been above average among the IT teams in the bank.
Which two actions should the project manager take? (Choose two)
A. Interview the most resistant team members to persuade them to try to accept an agile approach.
B. Conduct training sessions with the team so that the team can understand what the agile approach and mindset are.
C. Brainstorm with the team to understand the specifics of the team’s project and to identity possible alternative approaches for the team.
D. Ask the team to identify the product backlog and create a kanban board for the team to manage and follow the approach.
E. Meet with management to explain the team’s resistance to the agile approach and request that they formally ask the team to implement agile.
Selected Answer: BC
Question #: 861
Topic #: 1
A project team is prioritizing the creation of project artifacts and enforcing it rigidly, while they face issues with delays in deliverables. How should the project manager respond?
A. Advise the team that solely focusing on artifacts will not produce successful project deliverables.
B. Implement stricter controls so that project artifact creation is given the utmost importance.
C. Recognize the team’s efforts for documenting artifacts and motivate them with an incentive mechanism.
D. Facilitate the implementation of an automated tool for the team to manage project artifacts.
Selected Answer: A
Question #: 858
Topic #: 1
A project manager is preparing to start a new project in which the team members are distributed geographically across different countries. The project manager is using the communications management plan to engage the team members and find a communication method that suits everyone.
How should the project manager continually evaluate the effectiveness of the virtual team’s engagement?
A. Hold meetings in accordance with the team members’ preferences and availability.
B. Collect feedback from the team to discuss alternatives to enhance the communication.
C. Conduct individual meetings to create a trusting environment with team members.
D. Establish periodic face-to-face meetings and address the communication topic.
Selected Answer: B
Question #: 854
Topic #: 1
A project is nearing completion. The contingency time has been consumed. To ensure that the final deliverables are achieved on time and within budget, the project manager has asked the team to follow a rigorous process. This is causing some resistance among the team members.
What should the project manager do to address the growing resistance?
A. Describe to the team members how specific tools and techniques can be used to finish on time.
B. Convince team members to use a specific methodology to complete the project on time.
C. Crash the project schedule and ask project team members to work overtime to meet the new timeline.
D. Motivate project team members by offering incentives to complete the project on time.
Selected Answer: A
Question #: 841
Topic #: 1
A senior management team member contacts an agile project lead and mentions that certain features the senior manager thought would be in the current release were not included. What should the agile project lead do?
A. Send the product roadmap to the senior manager.
B. Assure the senior manager that these features will be queued up in the next sprint.
C. Invite the senior manager to the next planning meeting.
D. Meet with the team to understand why the senior manager’s features were not included.
Selected Answer: D
Question #: 1038
Topic #: 1
A customer support team has planned short, iterative cycles for working on customer-reported issues. Recently, there was a surge of high-priority issues that disrupted the original plan, and the team’s manager is finding it difficult to manage the progress.
Which approach should the project manager suggest using?
A. Agile Scrum approach
B. Agile Kanban approach
C. Spiral approach
D. Rapid application development approach
Selected Answer: A
Question #: 392
Topic #: 1
During the implementation phase of a construction project, the customer asked a key subcontractor to deliver a work package ahead of time. The subcontractor was not prepared for it and asked the project manager for additional budget.
What should the project manager do first?
A. Update the risk register and project log, and manage the budget closely.
B. Revise the project scope accordingly to cope with the budget changes.
C. Submit a change request to accelerate the project as requested.
D. Ask upper management for more funds, and update the project budget.
Selected Answer: A
Question #: 837
Topic #: 1
A project manager is working with an agile team to enhance a product. Due to a tight deadline, the team is trying to crash the schedule by engaging multiple resources to work on the project simultaneously. However, the technical environment is configured to allow only one resource to work on a feature at a time.
The team plans to upgrade the technical environment but is unable to agree on a way forward.
What should the project manager do first?
A. Add this conflict to the agenda for discussion at the next daily standup meeting.
B. Conduct a consensus-building session to decide how to approach the next set of work.
C. Conduct a planning session to decide how to approach the next set of work.
D. Escalate the issue to the product owner for resolution.
Selected Answer: C
Question #: 836
Topic #: 1
Since the beginning of a project, the product owner keeps asking during ceremonies about the budget spent for each product iteration. The product owner seems much more interested in the cost rather than the product itself.
What should the project manager have done earlier to change the product owner’s behavior?
A. Worked on different approaches of estimating to give confidence of the cost spent in each product increment
B. Worked on a fixed-price contract to switch the product owner’s attention to value instead of money
C. Worked on a communications management plan with reports of budget spent in each iteration versus planned to avoid these discussions during ceremonies
D. Worked with the product owner to clarify their role in an agile project and the scope of the agile ceremonies
Selected Answer: D
Question #: 106
Topic #: 1
A third-party supplier demands payment for the services provided for a project. The agreement was that payment would be made after the organization receives payment from the client. The third-party supplier lacks the capital to meet their payroll and has informed the project manager that if they do not receive payment quickly, they will withdraw team members from the project.
What should the project manager do?
A. Explain the third-party supplier situation to the client and request payment.
B. Inform the client that the project must be delayed until payment is received.
C. Reassign resources from other projects to pay the third-party supplier.
D. Process a bank loan to pay the payroll of the third-party supplier.
Selected Answer: A
Question #: 26
Topic #: 1
A project manager works in a hierarchical organization. The project team members are used to being told what to do, and the performance reviews include the percentage of completion of the allocated tasks. After a conversation with the sponsor, the project manager realizes that they need to reassign a couple of tasks to meet the next milestone. This change can be perceived as poor performance by the current assignees.
What should the project manager do?
A. Organize a team meeting and inform the team members that, as the person accountable for delivery, they decided to change the task allocation
B. Ask the more experienced team member privately to take the task and inform the other team members that work has been reassigned
C. Ask the less experienced team member privately to stop working on the task and inform another team member that the work has been reassigned
D. Organize a team meeting to inform team members about a change in direction and work with them to change the task allocation
Selected Answer: D
Question #: 554
Topic #: 1
A junior staff member was recently assigned to the team. The new team member tells the project manager that they are confused because they are not familiar with what is expected of them on the project.
What should the project manager do to assist the new team member?
A. Advise the new team member to enroll in project management training
B. Instruct the new team member to review the responsible, accountable consult, and inform (RACI) matrix before asking for help
C. Advise the new team member to review the project charter and stakeholder engagement plan
D. Review the resource management plan and provide mentoring to the new team member if necessary
Selected Answer: D
Question #: 772
Topic #: 1
A project manager is working with the product owner and customer stakeholders on prioritizing the product backlog and planning the product delivery dates. The customer stakeholders are asking to include several deliverables as high priority. The product manager also has technical tasks that should be added as high priority.
What should the project manager do?
A. Allow the customer stakeholders to define the project priorities and set the delivery dates.
B. Work with the team to estimate tasks and delivery dates, and then create a project roadmap.
C. Lead the team to identity the product objectives at every delivery iteration and clarify priorities.
D. Create a sprint board to allow all customer stakeholders to be aware of the task status and impediments.
Selected Answer: C
Question #: 375
Topic #: 1
A new project manager was assigned to a project during implementation. The project manager realized that new tax policies are creating a risk for a cost overrun by 25%. The project manager updated the risk register and kept the project running as normal. The CEO has announced that the project could be cancelled since the acceptable cost overrun is only 20%. The project manager was quite surprised as this was new information.
What should the project manager have done to avoid this?
A. Implemented the communications management plan properly.
B. Implemented the stakeholder engagement plan correctly.
C. Provided a proper risk response.
D. Ensured the risk tolerance of the company was properly updated.
Selected Answer: C
Question #: 42
Topic #: 1
A project manager has been asked for performance feedback regarding one of the team members. The project manager would like to gather additional input from the project team because there are no metrics in place for evaluating employee performance.
What should the project manager do next?
A. Identify levels of decision-making authority
B. Evaluate demonstrated task accountability
C. Determine the appropriate approach
D. Analyze team member influence
Selected Answer: B
Question #: 808
Topic #: 1
A project manager is working on a hybrid project that has been in progress for the last nine months. Some project stakeholders are becoming frustrated because they do not see the value added by the project.
What should the project manager do to demonstrate the project value?
A. Invite the stakeholders to the next sprint review meeting and review the completed work.
B. Produce an extensive report highlighting the project’s accomplishments.
C. Ensure that stakeholders are aware of the current process challenges on the project retrospective.
D. Add resources to the project so all of the iterations will be completed earlier.
Selected Answer: A
Question #: 806
Topic #: 1
During the development of a new project’s definition, the project manager identifies that a similar project has recently been completed. What should the project manager do first?
A. Arrange a knowledge-sharing session.
B. Use the project management plan from the previous project.
C. Review the lessons learned from the previous project.
D. Review the issue log from the previous project.
Selected Answer: C
Question #: 804
Topic #: 1
A team member has encountered a technical issue, similar to the one faced in a successfully closed project. However, the team member did not know about the previous project and would like to resolve the issue on their own.
What should the project manager do?
A. Reach out to the project manager of the previous project for assistance.
B. Allow the team member to work through the issue as a training opportunity.
C. Improve the risk management strategy and risk monitoring.
D. Share the lessons learned from the previous project with the team member.
Selected Answer: D
Question #: 1136
Topic #: 1
Company A has a culture of adhering to policies and procedures. A project manager is applying an agile approach to their in-house software development project, but even with training, they are still unable to deliver efficiently.
What should the project manager do first to improve this situation?
A. Empower and coach the team members to focus on project delivery results.
B. Identify key team members who can influence others to contribute efficiently.
C. Follow company procedures and retrain team members on the agile approach.
D. Ask company management to delay the project and grant it additional time.
Selected Answer: A
Question #: 828
Topic #: 1
Having managed a similar project while working with previous stakeholders, a project team decided to use the same report format they used in the earlier project. However, stakeholders new to the project are not fully comprehending the status of the project based on the reports that are being circulated.
How should the project manager address this concern moving forward?
A. Add the issue to the issue log and determine the corrective action.
B. Create a fishbone diagram to determine the root cause for the misunderstanding.
C. Employ Monitor Communications techniques, which may eventually trigger changes to the communications management plan.
D. Share the communications management plan and remind all stakeholders of the agreed-upon reporting templates.
Selected Answer: C
Question #: 821
Topic #: 1
After a performance review, a team member approaches the project manager and asks for feedback. The project manager mentions anecdotal inform about this team member being a positive team player and generally getting their work done on time, even though they have been late with work once or twice. The team member expresses frustration at not having better information included in the annual performance review.
What should the project manager do to prevent this frustration going forward?
A. Request the human resource (HR) department to provide the key performance indicators (KPIs) that were defined for this project.
B. Review the key performance indicators (KPIs) for this team member and remind the team member how they are determined.
C. Set team performance goals and explain how the team receives the same performance scores.
D. Provide the team member with velocity tracking tools and explain how the team member can see and track performance.
Selected Answer: B
Question #: 818
Topic #: 1
A business analyst on the project meets the customer in the elevator and says that due to constant changes in requirements, the development of the product will take more time than expected. What should the project manager do?
A. Submit a change request to the change control board (CCB) in order to reflect the new requirements and longer timeline of the project.
B. Point out to the project team and the customer that all information concerning the timeline of the project should be communicated by the project manager.
C. Refer to the resource management plan to find out if more business analysts may be assigned to process the requirements changes.
D. Explain that distribution of important news can only be done using traceable communication methods.
Selected Answer: B
Question #: 817
Topic #: 1
Two team members have had professional differences during the execution of a project, a situation that has impacted the performance of both members. Neither of them has wanted to talk to resolve their differences, even though the project manager has insisted on it.
What technique should the project manager utilize next?
A. Compromising
B. Negotiating
C. Smoothing
D. Forcing
Selected Answer: C
Question #: 367
Topic #: 1
A project manager joins a team that is providing a customized enterprise resource planning (ERP) system to a client. A potential design problem is identified by the development team. After reviewing this issue with the project owner and team members, all agreed to revise the design to avoid a system defect when deployed. The design is already approved.
What should be the project manager’s next steps?
A. Make a change request and get formal approval from the project owner.
B. Inform the client of the problem and follow the change request process.
C. Conduct a proof of concept to make sure there are no problems in the revised design.
D. Amend the design specifications and pass them to the development team for reprogramming.
Selected Answer: B
Question #: 814
Topic #: 1
A project team member identified a defect in the initial solution design for a project. The stakeholders are not sure whether to deploy the system or not.
What should the project manager do?
A. Propose a solution redesign for the project.
B. Revise the project’s quality control measurements.
C. Perform risk analysis against the issue.
D. Develop a mitigation based on the solution design.
Selected Answer: C
Question #: 364
Topic #: 1
From previous lessons learned working with a client, a project manager notes that the client’s turn-around times on documents sent for approval were very slow and well outside of the agreed timelines.
At the initial kick-off meeting with the same client, how should the project manager approach this issue for the new project?
A. Update the project risk register with the potential for delays.
B. Inform the client that extra resources will be added to give the client more time for reviews.
C. Work with the client on an acceptable amount of time for document approval.
D. Inform the client of their responsibility in relation to document approval.
Selected Answer: C
Question #: 568
Topic #: 1
A project manager for a large multiyear industrial project has a project with diversified stakeholders from various geographical areas. Recently, the project manager encountered an issue with stakeholder engagement.
Which two tools should the project manager use to determine the underlying reason for why engagement is not having the planned effect? (Choose two.)
A. Five whys
B. Communications management plan
C. Ishikawa diagrams
D. Issue log
E. Open-space meetings
Selected Answer: AC
Question #: 1121
Topic #: 1
A project team is working to deliver a solution to manage nationwide crisis relief operations. The project team is spending most of its time in meetings with end users. The meetings have been slowing down project progress.
What should the project manager do to keep the deployment on track while obtaining stakeholder approval?
A. Inform the stakeholders that a daily meeting will take place at a specific time and ask them to share their feedback during this time.
B. Stop attending meetings, start development with what was collected so far. and define a date for the first delivery of the solution.
C. Ask the project sponsor to attend the meetings on behalf of the team while the team is working on the development.
D. Put all of the requirements, priorities, and progress on a visible board, share it with all entities, and decrease the number of meetings.
Selected Answer: D
Question #: 1119
Topic #: 1
A project manager is involved with a project to remodel a long-used product. There are no proper records for the original design and execution of the original product. The stakeholders doubt that the remodel can be accomplished without this information and are hesitant to provide support for the project.
What should the project manager do?
A. Acknowledge the stakeholders’ concerns with open dialogues and realign the project with stakeholder requirements and past lessons learned
B. Create a plan to inform stakeholders on the progress so they are able to see that the project can succeed
C. Share the threats of not updating old solutions and ask stakeholders to be patient with any inconveniences
D. Solicit a larger reserve for cost and time and manage the stakeholders’ expectations
Selected Answer: A
Question #: 1083
Topic #: 1
A project manager has been assigned to a project that involves building 100 wells for a small community that is urgently in need or access to water. What should the project manager do next?
A. Start project planning and develop the project management plan.
B. Process a change request for additional funding due to project urgency.
C. Hire local contractors who are familiar with the environment.
D. Face the challenge immediately and start sending relief to the town.
Selected Answer: A
Question #: 430
Topic #: 1
A research and development department is planning to develop a product that will introduce a new line of business for the organization.
What should the project manager do to increase the project’s chances of success?
A. Plan a working session focusing on the scope, vision, and mission of the initiative
B. Start developing the project management plan based on a previous project template from the project management office (PMO)
C. Conduct benchmarking to determine the business viability of the initiative
D. Conduct an impact analysis of the new initiative to determine how the project should be rolled out
Selected Answer: A
Question #: 1058
Topic #: 1
During project execution, a client asks to add one more features to the product. After performing a change request analysis, the project manager realizes the necessary equipment will not be available in time to support this new feature, resulting in the project team being idle.
What should the project manager do next?
A. Establish a contingency reserve.
B. Rent ready-made equipment.
C. Escalate the risk to senior management.
D. Perform integrated change control.
Selected Answer: D
Question #: 1123
Topic #: 1
A project team is in the planning stage and has prepared a list of activities and completed sequencing the activities. During a review, the team noted that there is a dependency missing between:
• Test the product
• Release to customer
According to the quality management plan, the product must be tested before being released.
How should the project manager enter this dependency?
A. Start to start
B. Finish to start
C. Finish to finish
D. Start to finish
Selected Answer: B
Question #: 448
Topic #: 1
A vendor informed the project manager that a critical resource will be on a long leave of absence. The project team reviewed the pending vendor deliverables and identified an alternative solution, but the solution will incur an additional cost. The project is currently on schedule and slightly under budget.
What should the project manager do next?
A. Request a replacement resource
B. Perform a cost-benefit analysis
C. Implement risk responses
D. Perform Integrated Change Control
Selected Answer: B
Question #: 322
Topic #: 1
In a daily standup meeting, a project manager notices that a team member’s reports include incomplete tasks with no impediments. A colleague informs the project manager that this team member is experiencing a personal issue.
What should the project manager do?
A. Ask the human resources (HR) manager to speak with this team member.
B. Coach the team member on how to keep work and personal issues separate.
C. Reallocate this team member’s tasks to others for the immediate future.
D. Understand the team member’s personal issue and offer them support.
Selected Answer: D
Question #: 391
Topic #: 1
A retail chain is evaluating a project to replace payment systems across all its stores in multiple locations. The project does not pass the financial threshold but is also expected to increase market share, improve customer services, and retain more customers. The project is planned as a phased implementation, building on learning from the retrospectives during each phase.
How should the business increase the value of the project?
A. Ask the benefits owner to reassess the identified risks that are impacting the outcomes of the financial benefits.
B. Use a fishbone diagram to find the root cause of the lower financial benefits with the benefits owner.
C. Consult with experts on methods to reduce costs and increase the financial value of the project.
D. Quantify the expected tangible and intangible benefits in the benefits management plan for each phase.
Selected Answer: D
Question #: 915
Topic #: 1
A project in the execution phase is part of a large transformation program. The project manager for this project reports to a program manager and also heads the steering committee for this project. A steering committee meeting will be held in the following 2 weeks, during which the approach to measure the schedule performance of the project thus far will be presented.
What should the project manager do in preparation for this meeting?
A. Prepare to demonstrate the cost-benefit ratio, business value, and return on investment (ROI) as the schedule performance metrics.
B. Update the cost performance index (CPI) and schedule performance index (SPI) to measure the performance of the project.
C. Prepare to explain that the schedule performance index (SPI), schedule variance (SV), and other performance metrics are being used.
D. Inform the program manager that the project is using an agile approach and schedule performance metrics are not applicable.
Selected Answer: C
Question #: 650
Topic #: 1
During a monthly review meeting, a high-performing team member raised a concern about the quality feedback mechanism. The team member expressed that they are not able to deliver high-quality output.
What should the project manager do first?
A. Request feedback from stakeholders about the quality delivery.
B. Assign the work in consultation with the functional manager.
C. Discuss this with the team and review the quality process.
D. Assign the work based on the skill sets of team members.
Selected Answer: C
Question #: 890
Topic #: 1
A member of an agile team constantly borrows the password to enter the software development platform. This situation has created a problem, because a version of the code was modified without authorization and nobody wants to take responsibility for this modification.
What should the project lead have done to prevent this situation?
A. Checked user permissions
B. Defined the ground rules
C. Reviewed the security policies
D. Shared the code of ethics
Selected Answer: B
Question #: 1042
Topic #: 1
For some time now, doubts have been raised about who is responsible for delivering a key benefit of a project. What should the project manager do next?
A. Meet with the stakeholders involved to clearly define their roles and responsibilities with regard to the benefit.
B. Understand the context of the situation and escalate the problem to the steering committee.
C. Document the risk in the risk register and generate the risk responses and their respective associated plans.
D. Meet with the customer to obtain consensus with the recipient of the benefit and determine a means to deliver the benefit.
Selected Answer: A
Question #: 350
Topic #: 1
An organization is transitioning from a predictive to an agile approach.
What should the project manager do to ensure that the agile approaches will bring about significant change?
A. Obtain full management support
B. Identify the organization’s key clients
C. Learn as much as possible about the organization
D. Conduct agile training for the team members
Selected Answer: A
Question #: 209
Topic #: 1
A development team is struggling to find design documentation for the upcoming sprint. Prior to leaving for vacation, the product owner communicated that the documentation had been uploaded to the project file repository.
What should the project manager do to address this issue?
A. Assign a team member to manage project artifacts.
B. Audit the effectiveness of the management of project artifacts.
C. Improve email communication protocols to manage project artifacts.
D. Investigate new software tools used to manage project artifacts.
Selected Answer: B
Question #: 902
Topic #: 1
A project manager is leading a digital transformation project in a large geographically distributed organization. During the execution phase, the project team noticed that the organization’s employees and heads of departments have different perceptions and expectations of the project and its outcome. The project manager is afraid that it may impact the project’s success.
Which two actions can the project manager do to resolve this issue? (Choose two.)
A. Foster stakeholder engagement in order to improve communication.
B. Discuss the issue with the project sponsor in order to handle it efficiently.
C. Share the project objectives to ensure they are properly digested.
D. Insist on face-to-face meetings in order to understand the real concerns.
E. Proceed as planned as these situations are quite common in large projects.
Selected Answer: AC
Question #: 893
Topic #: 1
An organization is using a hybrid delivery approach for a complex project. In the iteration review, a senior manager asks for a complete redesign of the functionality presented. The manager is new to the organization and has no experience with agile delivery.
What should the project lead do first?
A. Ask the development team to explain how the functionality was implemented.
B. Ask the manager for more details about their expectations for the functionality.
C. Inform the manager that the agreed upon scope cannot be changed.
D. Inform the manager that their request will be escalated to the project sponsor.
Selected Answer: B
Question #: 373
Topic #: 1
While managing a project, the project manager has just noticed that the last several monthly invoices have been challenged by the client when they were clearly defined. The actual invoice payments received have also been late and were outside of the contracted payment schedule. Recent invoices have only been partially paid.
What should the project manager do?
A. Review past projects for payment-related lessons learned.
B. Add nonpayment to the issue log and keep tracking payments.
C. Conduct a meeting with the project team to update the procurement management plan.
D. Hold a meeting with the client to address the issue.
Selected Answer: D
Question #: 363
Topic #: 1
In a software development project, the product owner and development team agree on a sprint backlog. The highest priority in the backlog is to build a payment module. The team worked on the module during the first half of the sprint, but now two developers want to spend the rest of the sprint focusing on refactoring another feature that might create issues in the future.
What should the project manager do?
A. Let the developers focus on the refactoring work and discuss it in the retrospective.
B. Restate to the developers the importance of focusing and meeting the sprint goal.
C. Escalate the issue to the developers’ functional managers.
D. Praise the developers for their proactivity and focus on quality.
Selected Answer: B
Question #: 798
Topic #: 1
A new government regulation has mandated that all team members will need to work remotely for the duration of the next iteration. This means backlog priority changes will need to be completed
What should the project manager do?
A. Communicate the new regulation to the project sponsor during the next retrospective.
B. Inform the product owner of the required change as soon as possible.
C. Reprioritize the backlog and share it with the team as soon as possible.
D. Ask the team facilitator to reprioritize the backlog based on the new regulation.
Selected Answer: B
