PMP Topic 5
Question #: 401
Topic #: 1
A new project manager learns the work assigned to the team has already been decomposed to its lowest level. The project manager reviews the work and feels some additional, useful information is missing.
What should the project manager review?
A. The WBS dictionary
B. The requirements traceability matrix
C. The project charter and scope statement
D. The business requirement documents (BRD)
Selected Answer: A
Question #: 402
Topic #: 1
The programming activities of a project were planned to last 35 days per module, but the programming of the first module has taken 45 days.
What should the project manager do?
A. Evaluate the situation and identify ways to compress the schedule without impacting baselines.
B. Ask the team to work overtime to complete the deliverable on time.
C. Submit a change request to the project sponsor to change the schedule.
D. Check the scope to verify if there is scope creep and get the project on schedule.
Selected Answer: A
Question #: 403
Topic #: 1
The marketing team is transitioning to using hybrid approaches for their projects. The marketing director is not knowledgeable about hybrid methodologies, and the project manager needs the director’s support as the marketing director is a key stakeholder.
What should the project manager do to obtain the support?
A. Train the marketing team and keep the director informed.
B. Mentor the marketing director on hybrid approaches.
C. Ask the marketing team members to coach the director.
D. Ask the marketing director to participate in daily meetings.
Selected Answer: B
Question #: 404
Topic #: 1
A project manager is appointed to simultaneously deploy a new solution to branches located in different countries. Deployment teams in each country will integrate and deploy the solution. The project manager discovers that the deployment teams each encounter similar issues. However, each team addresses the issues separately.
What should the project manager do to help ensure more collaboration between the teams?
A. Ask the project sponsor to appoint new managers for the deployment teams.
B. Propose that some of the teams delay deployments in their countries.
C. Ask each deployment team to provide a very detailed schedule and action plan.
D. Organize regular meetings with all of the deployment teams to share issues and solutions.
Selected Answer: D
Question #: 405
Topic #: 1
A company has a lot of experience with predictive projects. The project management office (PMO) has been trying to implement iterative tools within the project management framework, and the project manager has been asked to use these tools in their current project. After the successful implementation of the iterative tools, the PMO asks the project manager to determine the benefits these tools brought to the project.
What should the project manager do?
A. Determine the data to be monitored during the project as well as the expected performance and targets.
B. Update the communications management plan to consider performance review meetings with the project stakeholders.
C. Prepare and submit a status report to the steering committee to update performance monitoring.
D. Conduct reviews with stakeholders to discuss the potential benefits the approach may have to the project.
Selected Answer: A
Question #: 406
Topic #: 1
A project manager receives a voicemail from a business analyst on the project team. The business analyst indicates that an internal stakeholder is upset that they were not included before the project began. The stakeholder is asking for an addition to the requirements traceability matrix.
What should the project manager do to improve the stakeholder relationship?
A. Update the stakeholder engagement plan to ensure the stakeholder is included in the project stakeholder list.
B. Consult the project scope document to make sure the addition is in scope.
C. Engage the stakeholder to solicit more information before responding to the request.
D. Initiate a project change request so the change control board (CCB) can decide if it is in scope.
Selected Answer: C
Question #: 407
Topic #: 1
Development team members are located in three different time zones. It is difficult to find a suitable time to hold the daily standup for all team members.
What should the project manager do?
A. Give up the daily standup and replace it with a daily report.
B. Let the team members decide themselves if they want to join the meeting.
C. Encourage frequent, small team meetings with two or three team members.
D. Require all team members to join the daily standup regardless of the meeting time.
Selected Answer: C
Question #: 408
Topic #: 1
During the course of a project, a junior team member approaches the project manager for some direction and advice on risk mitigation.
How should the project manager respond?
A. Offer guidance and follow up with some developmental activity for the junior team member.
B. Refer the junior team member to the senior team member who develops the risk mitigation strategy.
C. Inform the junior team member that risk mitigation is not part of their work.
D. Tell the junior team member that the information is available in lessons learned.
Selected Answer: A
Question #: 409
Topic #: 1
A company is implementing a new system. The project manager has identified that it is best to complete this project using a mix of Scrum and Kanban methodologies. The product owner is confused as to how to start delivering the functionalities required.
How should the project manager assist the product owner?
A. Coach the product owner on how to create a product backlog.
B. Discuss the product owner’s responsibilities within the project team.
C. Encourage the team to subdivide the project tasks.
D. Create a work breakdown structure (WBS) and explain the deliverables to the product owner.
Selected Answer: A
Question #: 410
Topic #: 1
An agile project is in its eighth iteration out of 16. After the last iteration review, the team members receive feedback from the security department about regulations with which the project must comply.
Which two actions should the project manager take? (Choose two.)
A. Ask the product owner to include the requirements in the product backlog.
B. Ask the security department for details about regulations.
C. Ask the stakeholders about the priority of this regulation.
D. Ask the team members to include the requirements in the next iteration.
E. Ask the team members to analyze the impact of including this regulation.
Selected Answer: BE
Question #: 411
Topic #: 1
A project manager for a strategic initiative realizes a new stakeholder is interested in the project and wants to ensure the stakeholder is fully aware of the goals, objectives, benefits, and risks of the project.
What should the project manager do to enhance the success of the project?
A. Schedule a meeting with the new stakeholder.
B. Share the project status reports with the new stakeholder.
C. Update the stakeholder engagement plan.
D. Add the new stakeholder to the communications management plan.
Selected Answer: C
Question #: 412
Topic #: 1
During the course of the project, several obstacles are identified that are preventing the project from moving forward.
What should the project manager do to remove the obstacles?
A. Have the project team work on other activities
B. Implement plans to remove the obstacles
C. Escalate to the project steering committee
D. Prioritize the obstacles for resolution
Selected Answer: B
Question #: 413
Topic #: 1
The project is delayed due to the high amount of major changes requested by different stakeholders at different stages of the project. If the project continues on the same path, it will consume twice the time and budget planned.
What two actions can the project manager take to be more cost effective? (Choose two.)
A. Conduct a stakeholder analysis
B. Reinforce team communication.
C. Update the project management plan with the new timeline
D. Adopt an incremental approach
E. Leverage work between team members
Selected Answer: AD
Question #: 414
Topic #: 1
A project manager is working with a Scrum team that is continually missing deadlines. The steering committee is concerned about the project as it is not clear that it will deliver the expected value. After some analysis, the project manager discovers there is a mismatch of competencies in one of the teams.
What should the project manager do?
A. Emphasize to the teams the importance of meeting the agreed deadlines
B. Provide appropriate training to compensate for the mismatch
C. Update the project schedule to reflect the delay
D. Accept the risk of the project missing deadlines due to the mismatch
Selected Answer: B
Question #: 415
Topic #: 1
The steering committee has asked a project manager experienced in agile to provide an indication of the time remaining on a medium-sized project.
What tools can be used to provide this information?
A. A release burndown chart
B. Analysis of the business requirements document
C. Story points for the remaining user stories
D. Surrogate measurements
Selected Answer: C
Question #: 416
Topic #: 1
A team is ready to start working on a project with a customer who was very difficult to work with in the past because the customer was unable to describe exactly what they wanted.
What approach should the project manager take to remove this impediment?
A. Follow a predictive approach in order to obtain formal acceptance of each deliverable
B. Work with the product owner to define the minimum viable product(s)
C. Reinforce the negotiation and soft skills of the team through training
D. Develop and monitor a plan with due dates to reduce the time of completing the product
Selected Answer: B
Question #: 417
Topic #: 1
A vendor supplying a piece of specialized equipment for a project has reported the potential for a delivery delay due to a technical issue with the sub-supplier. To stay on schedule, the vendor proposed replacing the sub-supplier’s component with a similar part that is different from the one that is stipulated in the project specifications.
What should the project manager do next?
A. Accept the proposed replacement in order to keep procurement activities on track
B. Insist on using the component per the project specifications and air freight the equipment to mitigate the delay
C. Instruct the vendor to use the part that is compliant with the project specifications and update the schedule
D. Consult with a subject matter expert (SME) to see if the proposed change is acceptable
Selected Answer: D
Question #: 418
Topic #: 1
At the end of a meeting, a functional manager takes the project manager aside to raise some concerns on behalf of a project team member who is unclear about their role and responsibilities for the project.
What should the project manager do in this situation?
A. Develop a work plan for the project team member with the help of the resource manager
B. Advise the functional manager and the project team member to review the resource management plan
C. Tell the functional manager and the project team member to review the project charter
D. Ask the functional manager to create a specific responsible, accountable, consult, and inform (RACI) chart for the team member
Selected Answer: B
Question #: 419
Topic #: 1
A project manager is struggling to figure out the performance of the project teams in an agile environment. For the same scope of work, team A has calculated 100 story points and team B has calculated 125 story points.
Which team is performing better?
A. Team A as they have calculated fewer story points than team B
B. Team B as they have calculated more story points than team A
C. The team that completes the most stones selected from the sprint backlog
D. The team with the least amount of defects in their deliverables
Selected Answer: C
Question #: 420
Topic #: 1
During the implementation stage of a project, a newly appointed team leader approaches the project manager to verify the team’s tasks and schedule. The work did not go as planned due to the team leader’s lack of management experience. This could cause delays for the project.
What should the project manager do?
A. Ask the human resources director to appoint a senior team leader
B. Inform the project sponsor about the possible delay
C. Directly manage the project team to avoid project delays
D. Provide mentoring to the newly appointed team leader
Selected Answer: D
Question #: 421
Topic #: 1
A project for Company A was successfully delivered within scope, schedule, and budget by the end of the last iteration. However, during the project celebration ceremony, one of the business stakeholders says they perceive the project as a failure as it did not add any business value.
What should the project manager have done to avoid this perception?
A. Involved the business stakeholders in the sprint review
B. Defined product backlog priorities with the sponsor and key stakeholders to deliver business benefits
C. Implemented a closing survey for key stakeholders
D. Confirmed that there is a communications management plan in place to make business stakeholders aware of the success
Selected Answer: B
Question #: 422
Topic #: 1
A project manager meets with external stakeholders to explain the objectives and outline expectations for a new project. A key stakeholder appears to support the project, with the condition that other unrelated projects will receive financial support. Due to cultural sensitivities, the project manager is reluctant to be direct with the key stakeholder on this matter. The project cannot proceed without the support of this stakeholder.
What should the project manager do?
A. Proceed with the project without allowing scope creep to occur
B. Use the contingency funds to provide support for the requested projects
C. Cancel the project since the stakeholder’s request is out of scope
D. Inform the sponsor and document the request in the stakeholder engagement plan
Selected Answer: D
Question #: 423
Topic #: 1
A key stakeholder for a construction project has been spending a lot of time at the site and interrupting the team’s efforts.
What should the project manager do in this situation?
A. Work to understand the key stakeholder’s concerns and provide feedback in regular project status reports
B. Arrange an ad hoc meeting to address the key stakeholder’s concerns with team members
C. Reinforce with the key stakeholder that the project is performing on schedule
D. Escalate the situation to the project sponsor because the key stakeholder’s behavior is impacting progress
Selected Answer: B
Question #: 424
Topic #: 1
A stakeholder on a project has a reputation for being easily angered and unreasonably difficult on projects. The project manager would like to minimize the impact of the stakeholder’s behavior on the development team.
What training should the project manager choose for their team to help with this situation?
A. Communication training
B. Negotiation training
C. Emotional intelligence training
D. Agile training
Selected Answer: C
Question #: 425
Topic #: 1
A company is using a predictive approach for the development of a particular component as defined in the scope management plan. Due to regularly changing regulatory requirements, the development team has requested to utilize agile approaches.
What should the project manager do about the development team’s request?
A. Escalate the request for additional financial resources
B. Forward the request to the project management office (PMO) to amend the organizational process assets
C. Ask the project sponsor to obtain approval for implementation of the new approach
D. Analyze the requirements that will need to be addressed under the requested method
Selected Answer: D
Question #: 426
Topic #: 1
During a daily standup meeting, a roadblock was raised that is preventing one of the team members from proceeding with work. The project manager figures out that it is due to a technical issue.
What should the project manager do to prioritize this critical impediment?
A. Solve the issue for the team member.
B. Perform a brainstorming session to address the issue and add the solution to the sprint.
C. Escalate the issue to the software vendor for technical resolution.
D. Coach the team to come up with their own solution and add it to the next sprint.
Selected Answer: C
Question #: 427
Topic #: 1
A project is being executed. The project’s life cycle is defined as predictive; however, a major deliverable will be handed over incrementally to the customer. The assigned resources are experienced and reliable and are willing to make decisions that the project manager used to make after each incremental delivery on other projects.
What should the project manager do?
A. Schedule a steering committee meeting and obtain their approval on the request
B. Support the decisions of the team and transfer the decision making responsibility to them
C. Inform the team that although this is a hybrid environment, the project manager must still be responsible for making decisions
D. Consult the product owner about letting the resources make decisions
Selected Answer: B
Question #: 428
Topic #: 1
After reviewing the project management plan with key stakeholders, the project manager was told that an 18-month release plan was unacceptable and the product should launch in six months.
Based on the new timeline, what should the project manager do?
A. Plan for overtime, apply crashing and fast tracking, and share the risk of failure with project stakeholders
B. Review the project backlog looking for high-priority items and come up with a minimum viable product (MVP) that fits the expected timeline
C. Seek approval with the sponsor to triple the project budget, hiring more people to compensate for the compressed schedule
D. Go over the critical path with stakeholders, explaining why it is not possible to deliver all the scope in the expected timeline
Selected Answer: D
Question #: 429
Topic #: 1
A research and development department is planning to develop a product that will introduce a new line of business for the organization.
What should the project manager do to increase the project’s chances of success?
A. Plan a working session focusing on the scope, vision, and mission of the initiative
B. Start developing the project management plan based on a previous project template from the project management office (PMO)
C. Conduct benchmarking to determine the business viability of the initiative
D. Conduct an impact analysis of the new initiative to determine how the project should be rolled out
Selected Answer: C
Question #: 430
Topic #: 1
The product owner decides to launch a product after a couple of releases, knowing that the minimum viable product (MVP) lacks some features. One of the key stakeholders, the marketing vice president, is not happy with the results and questioned the release decision.
What should the project manager do?
A. Support the product owner’s decision and seek better alignment with this stakeholder in order to avoid this type of issue in the future
B. Coach the team on the decision-making process, assuming a risk-averse strategy towards product releasing
C. Assume the responsibility for product releases, making the final call on when something is ready for customer launch
D. Escalate the issue to the sponsor, questioning the authority of the key stakeholder regarding the product launch decision
Selected Answer: A
Question #: 431
Topic #: 1
In the beginning of project execution, the project manager finds out that a key resource will be unavailable for two weeks, which could cause a delay to the schedule.
What should the project manager do first?
A. Assign the tasks to another resource, and ask the resource to work double shifts
B. Update the schedule to reflect the project’s changes in duration
C. Ask human resources (HR) for a replacement, and update the risk register
D. Update the resource management plan and resource allocation chart accordingly
Selected Answer: B
Question #: 432
Topic #: 1
The change control board (CCB) rejects a change request submitted by a subject matter expert (SME). The SME refuses to accept this rejection and does not want to continue the project without the change.
What should the project manager have done to avoid this situation?
A. Requested that the sponsor approved the change request first
B. Assessed the change’s overall impact to the project before submission
C. Ensured that the change request was aligned with the project scope
D. Submitted the change request directly to the CCB
Selected Answer: B
Question #: 433
Topic #: 1
A food company is developing a new product using a predictive approach, and the product is currently in the testing phase. Given the nature of the feedback of the tests, the project manager has decided to use an iterative approach. At the end of one of the iterations, a new regulation related to the product is enacted.
What should the project manager do next?
A. Make a change request regarding the project’s scope to ensure compliance
B. Include an assessment to verify compliance in the next iteration
C. Conduct an iteration review to address the new regulation
D. Start the tests over, adapting the trials to the new regulation
Selected Answer: B
Question #: 434
Topic #: 1
A project manager is managing an innovation project for a big corporation. The project manager is planning to use email as the main communication channel; however, the product owner prefers to use another approved communication tool instead of email.
What should the project manager do?
A. Contact the sponsor to request direction regarding the communication tool to be used by the project team
B. Update the communications management plan based on the product owner’s preferences and distribute to the team
C. Suggest to the team to start using the communication tool suggested by the product owner
D. Request the product owner to use email because using another tool will increase the workload
Selected Answer: C
Question #: 435
Topic #: 1
The customer’s project manager changes during the final stage of a project.
How can the project manager avoid a project closure delay?
A. Update the stakeholder engagement plan
B. Review the latest project status report and update the stakeholders
C. Escalate the case to the customer’s management team
D. Issue the project payment invoice to the customer in advance
Selected Answer: A
Question #: 436
Topic #: 1
In an industrial plant, the owner has decided to add more capacity to the plant by installing a new machine and updating the software used in production. This capacity enlargement will occur while the plant is still functioning and producing. The software update will be accomplished using an agile approach in order to minimize risk. The machine procurement, installation, and integration will be accomplished using predictive approaches.
What types of communications will the project manager have to design into the schedule management plan to ensure the project will be on schedule?
A. Weekly colocated meetings with the relevant stakeholders
B. Biweekly conference calls with the relevant stakeholders
C. Weekly one-on-one meetings with each of the relevant stakeholders
D. Biweekly written status reports from the relevant stakeholders
Selected Answer: A
Question #: 437
Topic #: 1
During the review of a project’s list of deliverables, one of the stakeholders expressed concern that one of the requirements will not be addressed.
What should the project manager do?
A. Check the approved list of requirements to see if there are any missing items
B. Work with the stakeholder to improve the requirements’ acceptance criteria
C. Review the requirements traceability matrix with the concerned stakeholder
D. Discuss with the stakeholder which additional requirements should be added
Selected Answer: C
Question #: 438
Topic #: 1
During project execution, a conflict occurs between the project manager and one of the team members at every project team meeting. The ongoing conflict is preventing tasks and deliverables from being completed. The project manager contemplates changing their leadership style.
What should the project manager do?
A. Review the set of responsibilities with the team member
B. Avoid the team member to prevent further conflicts
C. Escalate the situation to the project sponsor
D. Review the personnel skill documents
Selected Answer: C
Question #: 439
Topic #: 1
A newly formed team has become accustomed to agile practices. The project lead has noticed that while they are performing according to expectations, there is boredom with daily team practices among many of the team members.
What should the project lead do in this situation?
A. Challenge the team to find new ways to achieve higher levels of performance to improve the situation
B. Speak with individual team members to determine what they would like to do to improve the situation in the team
C. Have the team inform senior management of the situation and ask for recommendations
D. Allow the team to self-organize and have them analyze the situation in their retrospective session and self correct
Selected Answer: D
Question #: 440
Topic #: 1
A company starts implementing Scrum. About halfway through the first sprint, communication issues develop. Some project team members are not in sync with other team members.
What is the cause for this communication gap?
A. The project sprint board has not been updated
B. Daily standup meetings were not held or enforced
C. The project status dashboard has not been updated
D. The communications management plan has not been developed
Selected Answer: B
Question #: 441
Topic #: 1
During the course of a project, the project manager’s immediate director is communicating directly with the client to approve changes without the project manager’s knowledge. This is causing confusion in the project team where the scope is changing in the background, but only being mentioned in project meetings.
How should the project manager handle this?
A. Communicate directly with the director and inform them of the communications management plan
B. Communicate directly with the client stating that any scope changes must go through the project manager
C. Review the stakeholder engagement plan and put in place any existing actions accordingly
D. Discuss the issues with the project team and let them know that the project manager will handle scope changes
Selected Answer: A
Question #: 442
Topic #: 1
A project sponsor commonly asks the project manager to skip project retrospectives due to time constraints. However, the project manager persists in running this critical ceremony by reducing the time for preparation and for discussion.
What are two issues that these actions by the project manager could cause? (Choose two.)
A. A lot of discussions that yield no results or possibly too many results
B. A lack of direction and motivation for the team in the workshop
C. Lessons learned from other teams to not be considered
D. Time management plan for the retrospective workshop to not be updated
E. A focus on the negative and a disinterest in further improvements
Selected Answer: AB
Question #: 443
Topic #: 1
A client is structured as a matrix organization for an agile project. The project manager is working on-site with key stakeholders from different parts of the organization.
How should the project manager handle the different stakeholders?
A. All stakeholders are important, so the project manager should follow directions provided by management and key stakeholders
B. Because there are different perspectives, perform a stakeholder analysis and act based on the outcome
C. The project manager is working on the client’s premises, so follow the directions of all the key stakeholders
D. This is an agile project, so listen only to the directions of the project manager’s supervisor and the functional managers of the organization
Selected Answer: B
Question #: 444
Topic #: 1
A project manager is leading an in-house company project in its very early stages. This current project is similar to another project that ended a year ago.
What should the project manager do to analyze the involved stakeholders?
A. Lower the priority of stakeholder engagement as the stakeholders already have knowledge of this kind of project
B. Use lessons learned from the previous project as a guide for the current project’s stakeholder register
C. Refer to the stakeholder register from the previous project as it was similar to the current project
D. Document in the risk register that the current project may have different stakeholders than the previous project
Selected Answer: B
Question #: 445
Topic #: 1
A product owner presented the backlog to the team, and the team raised concerns over implementing some of the features due to various impediments.
What should the project manager suggest that the product owner do next?
A. Ensure that the impediments are captured and prioritized based upon the highest valued features
B. Estimate the financial impact of the impediments and request additional funding
C. Begin to remove the impediments, starting with the easiest ones first, to foster team accomplishment
D. Capture the impediments and inform management that their assistance is needed in resolving the impediments
Selected Answer: A
Question #: 446
Topic #: 1
A company was awarded a project in a dangerous location that poses several high-level risks for employees. Help is needed to tram the employees on major safety and health factors. The project is ongoing and uses a hybrid approach. The project will be conducted in multiple sites, with several development iterations running in parallel.
How should the project manager handle this situation?
A. Allocate and use part of the project’s contingency reserves for training purposes
B. Negotiate a contract and form a partnership with a local authority for medical and security support services
C. Perform a retrospective and update the risk register and resource management plan regarding the necessary budget for training
D. Hire only local resources who are aware of the territory’s hazards, providing employment to the local community
Selected Answer: A
Question #: 447
Topic #: 1
A vendor informed the project manager that a critical resource will be on a long leave of absence. The project team reviewed the pending vendor deliverables and identified an alternative solution, but the solution will incur an additional cost. The project is currently on schedule and slightly under budget.
What should the project manager do next?
A. Request a replacement resource
B. Perform a cost-benefit analysis
C. Implement risk responses
D. Perform Integrated Change Control
Selected Answer: B
Question #: 448
Topic #: 1
A project manager just started managing agile projects. The project manager realizes that due to the lack of a clear definition of project objectives and definition of done (DoD), their colleague’s projects have had many difficulties. Sponsors keep asking for more features and the projects have yet to be completed.
What should the project manager do to avoid these issues?
A. Arrange meetings to ensure every necessary task to complete the project is included in the project management plan
B. Convince the project sponsor to incorporate quality experts so the product can be tested and accepted as completed
C. Convince the product owner to approach the team and look for options to find a solution to the problem
D. Schedule meetings with key stakeholders to build the agile project charter and set clear expectations for the project
Selected Answer: D
Question #: 449
Topic #: 1
A member of the board of directors is the sponsor of a project that is important to the organization. This stakeholder has many other priorities and is not currently engaged in the project activities.
How should the stakeholder be engaged in the project?
A. Keep the stakeholder informed and consult with them based on their needs
B. Involve the stakeholder in governance and decision making
C. Consult with the stakeholder and increase their level of interest
D. The stakeholder needs to be made aware of the project progress
Selected Answer: B
Question #: 450
Topic #: 1
A marketing team is planning for a multiyear initiative that will include a lot of cross-functional stakeholders. The project manager has been assigned and is now in the project planning phase.
What item(s) should the project manager develop first?
A. A product backlog and identification of the features to be delivered
B. A business case and scope document
C. A communications management plan that addresses the team’s needs
D. A risk management plan to incorporate known risks
Selected Answer: C
Question #: 451
Topic #: 1
A key project stakeholder showed interest in the beginning of a complex agile project, but has become less involved as the sprint has progressed due to additional responsibilities. A few sprints later, the key stakeholder rejected a feature deliverable. The team is reworking the rejected deliverable for the next sprint.
What should the project manager have done to avoid this situation?
A. Involved the key stakeholders in the decision-making process
B. Customized stakeholder communications based on the stakeholders’ needs
C. Analyzed the changes in stakeholder attributes
D. Documented the project vision and objectives
Selected Answer: B
Question #: 452
Topic #: 1
As a member of an organizational change management team, a project manager must pass on any changes to the project team. The project manager needs to avoid any misunderstandings or resistance to help ensure that the project team will support any organizational change.
What should the project manager do?
A. Conduct meetings with resistant members to facilitate smooth project implementation
B. Meet with the team on a regular basis to ensure they are aware of changes
C. Influence the team to communicate any changes
D. Check with the team members on their willingness to change
Selected Answer: B
Question #: 453
Topic #: 1
A project manager is working on a software development project. A team member complains that since the project tasks are very simple, there is no reason to perform quality control. The project manager understands that removing the quality management plan from the project will also help to save money, which is important to the customer.
What should the project manager do?
A. Register starting the project without a quality management plan as a risk, and allocate the budget savings to the management reserve
B. Develop the quality management plan, as quality is as equally important as cost and schedule management
C. Get confirmation from management that the team member has enough experience to build software without quality control
D. Ask the customer to order an external quality audit after accepting the project deliverable, and decrease the budget of the project
Selected Answer: B
Question #: 454
Topic #: 1
A marketing team is developing ideas in order to revamp an existing product. The marketing executive reaches out to the project manager to make sure that necessary measures are in place for a successful launch.
On what should the project manager focus?
A. Ensuring that the team is also focused on the overall change management plan
B. Determining and aligning performance indicators that will help in assessing successful delivery
C. Planning for regular project updates to cover the status of critical deliverables
D. Ensuring that the scope management plan is in place to cover all related objectives
Selected Answer: D
Question #: 455
Topic #: 1
During the closing process, the project manager learns that one deliverable is not meeting customer expectations.
How should the project manager proceed?
A. Ask the customer to issue a change request with the information to analyze and provide a solution
B. Review the deliverable requirements, check the customer approval criteria, and proceed accordingly
C. Meet with the customer to reach agreement on the scope of the deliverable that will satisfy both parties
D. Contact the project sponsor and ask for help in negotiating the closing of the project with the customer
Selected Answer: B
Question #: 456
Topic #: 1
A product company is transforming the way it develops and releases products in the market. Executives believe that this is a high-risk initiative, and this initiative must be successful.
What should the project manager do in this scenario?
A. Develop a business case with assumptions for the new model
B. Develop a communications management plan to inform the employees about the new business model
C. Adopt an iterative rollout approach that delivers the highest business value earlier
D. Develop a detailed sprint plan with clear deliverables
Selected Answer: C
Question #: 457
Topic #: 1
Two weeks after the approval of the project management plan for a global project, the project manager noticed that it was approved based on a different level of understanding by international stakeholders and is not what the project manager presented for approval.
What should the project manager have done to prevent this from happening?
A. Sent the meeting minutes to the stakeholders after the kick-off meeting
B. Reviewed all the approvals immediately after the kick-off meeting was over
C. Ran separate kick-off meetings for each culture and time zone
D. Validated each stakeholder’s understanding during the kick-off meeting
Selected Answer: D
Question #: 458
Topic #: 1
The rollout of a new finance system is in the execution phase. A number of issues have surfaced in the last month that are slowing the project down. A new project sponsor has recently started with the company but has not had time to meet the project manager. The project is at the point where the issues are significantly impacting delivery of the project.
How should the project manager alert the new project sponsor about these concerns?
A. Send an email invitation to the project sponsor to attend all of the project team’s weekly meetings, and hope the sponsor will find time to attend
B. Send an email to the project sponsor summarizing the project status and key concerns, and request an immediate face-to-face meeting to discuss them
C. Continue emailing updated project status reports highlighting the key risks and issues, and wait for the project sponsor to request a meeting
D. Complete a risk analysis outlining the delays and impacts, and email a copy of the risk register, urging the project sponsor to respond
Selected Answer: B
Question #: 459
Topic #: 1
A project manager is acting as a scrum master in a hybrid project and is dealing with a conflict between team members.
What strategy should be used to handle this conflict?
A. Sort conflicts into two groups: positive and negative
B. Place conflicts into categories: structural and interpersonal
C. Place conflicts on a shared conflict list and ensure it is visible
D. Review conflicts during daily Scrum so they are handled in a timely manner
Selected Answer: D
Question #: 460
Topic #: 1
A new agile team is forming and the project manager notices that the team is struggling in many areas. The team is experiencing both the inability to meet iteration commitments and team member conflicts.
What should the project manager do next?
A. Raise the issues in the retrospective and propose solutions
B. Inform management that commitments will not be met
C. Involve management to help resolve the conflicts
D. Coach the team both as a whole and individually
Selected Answer: A
Question #: 461
Topic #: 1
The resource management plan is already done, and the team is located in different countries around the world. Team members are in multiple time zones, and they use different languages for communication. The project manager needs to keep the team organized and avoid misunderstandings and miscommunication that may produce a negative impact to the project.
What should the project manager do to reduce negative impacts to the project?
A. Modify the communications management plan to account for regional differences
B. Conduct cultural awareness seminars
C. Hold a virtual meeting to discuss the political environment
D. Conduct a multigenerational management training session
Selected Answer: A
Question #: 462
Topic #: 1
During the design phase, a project manager realizes that the project will benefit from using adaptive tools. The effectiveness of this approach has been proven in past projects inside the organization.
What should the project manager do first?
A. Update project documents to include adaptive tools and artifacts and plan the first iterative session
B. Contact the project sponsor and request new team members who are familiar with adaptive projects
C. Confirm team capabilities before introducing adaptive tools and artifacts to the project
D. Freeze the design stage and look for an external resource to run iterative design at extra cost
Selected Answer: C
Question #: 463
Topic #: 1
A project manager is leading a project which shows a trend to exceed the cost baseline.
What should the project manager do first to manage the budget?
A. Ask the project sponsor for assistance in getting the budget back on track
B. Meet with the project team to analyze the actual cost to determine deviations
C. Inform the stakeholders that the project will be finished over budget
D. Issue a change request including the analysis to increase the budget
Selected Answer: B
Question #: 464
Topic #: 1
Two functional managers disagree on key features of one deliverable during the planning of a project. The project manager discovers that each manager included requirements that contradict each other. The functional managers do not want to meet with each other to find a solution. This situation has been escalated to the sponsor who requests a meeting with them.
What strategy should the project manager use to resolve this conflict in the meeting?
A. Explain to the managers that the contradicting requirements are being considered for implementation in the project
B. Explain to the managers that only one of the two requirements can be implemented, and submit a change request
C. Ensure that both managers understand the requirements and search for a solution that best satisfies this deliverable
D. Request that the managers explain why each requirement must be implemented and decide by considering the cost and benefits
Selected Answer: D
Question #: 465
Topic #: 1
A project manager is approaching the end of a project, and several tasks are now practically complete and ready for handover to the client.
How should the project manager proceed?
A. Update the quality management plan for the overall project
B. Ask the client to verify and accept the tasks that have been completed
C. Close out the project tasks that have been completed
D. Update the communications management plan for the overall project
Selected Answer: B
Question #: 466
Topic #: 1
During a documentation audit of an international company, it was identified that the last version of the project schedule was from one month ago even though the project manager knew it was recently updated.
How should the project manager have handled documentation for the project?
A. Updated the project management plan regularly and had it securely shared with all stakeholders
B. Assigned a project team member to ensure all project documentation was updated
C. Reviewed the risk register to identify a response plan for the audit
D. Kept documentation in the project management information system (PMIS), and shared it with appropriate stakeholders
Selected Answer: D
Question #: 467
Topic #: 1
A new regulation has been approved that will impact the deliverables in the fourth phase of the project. The delivery is following an iterative approach and is currently completing the second phase.
What should the project manager do next?
A. Consult with the project sponsor to discuss a cost increase
B. Acquire approval for an exception to the implementation of the new regulation
C. Get approval for the additional budget from the steering committee
D. Meet with subject matter experts (SMEs) to access the impact to objectives
Selected Answer: D
Question #: 468
Topic #: 1
The tables show the requirements for an agile project with the anticipated return on investment (ROI) and identified project risks, along with the analysis details.
What should be the priority order in the product backlog?
A. Risk 3, Risk 1, Risk 2, Requirement 3, Requirement 1, Requirement 2
B. Requirement 3, Risk 3, Requirement 1, Requirement 2, Risk 2
C. Requirement 3, Requirement 1, Requirement 2
D. Requirement 3, Requirement 1, Risk 3, Requirement 2, Risk 1, Risk 2
Selected Answer: D
Question #: 469
Topic #: 1
One of the main inputs required for a deliverable is missing due to a miscommunication between the vendor and project manager. Because of the missed deliverable, the critical path of the project is extended.
What should the project manager do next?
A. Start an audit of the vendor’s processes and procedures
B. Review lessons learned from previous projects with this vendor
C. Make a detailed analysis on vendor issues during the project
D. Execute a contingency plan to address the issue with the vendor
Selected Answer: D
Question #: 470
Topic #: 1
During the design phase of a project, the project manager notices that the schedule performance index (SPI) is 1,8 and the cost performance index (CPI) is 0,1. In a weekly meeting with top management, the project manager reports concerns about these indicators. However, the most concerned person was the project sponsor who said that if the trend continues, they will be forced to prematurely close the project.
What should the project manager do?
A. Monitor the project sponsor, but understand that it is normal to spend more money in the design phase of a project
B. Stop crashing the schedule
C. Manage the project sponsor closely and revise the project’s resource management plan to improve indicators
D. Use a resource-leveling technique
Selected Answer: B
Question #: 471
Topic #: 1
A new project manager is planning an information security project for a company that resides in different countries.
What is the first step the project manager should take to gather customer requirements?
A. Conduct a stakeholder analysis to identify how regional policies may influence needs
B. Request relevant stakeholders to conduct an analysis and reach consensus independently
C. Conduct a project scope review workshop with relevant stakeholders
D. Conduct project planning meetings in one location with relevant stakeholders
Selected Answer: A
Question #: 472
Topic #: 1
A company’s project management office (PMO) has been trying to implement an adaptive approach in the project management framework and a project manager has been asked to use adaptive tools in their next project. This is not the first time the request has been made and the previous project failed when adaptive tools were implemented.
What should the project manager do?
A. Prepare a change request and seek approval from the steering committee regarding the new project framework
B. Conduct individual interviews with key stakeholders in order to understand all concerns, then prepare a communications management plan
C. Bring in a third party company to develop and implement a hybrid framework for this specific project
D. Recommend to the PMO that it is not the right time to start implementing adaptive tools in projects
Selected Answer: C
Question #: 473
Topic #: 1
To estimate the costs of a new project that is similar to a project that was implemented last year, the project manager meets with a group of experts from the previous project. The group uses a three-point estimating technique. The project manager submits the estimated budget to the project sponsor for approval. The project sponsor, who is new to the company, is concerned because the budget exceeded their expectations.
What should the project manager do?
A. Review the organizational process assessment to determine if a contingency reserve was considered in the budget estimate
B. Review the historical information and lessons learned from last year’s project to justify the new budget estimate
C. Change the budgeting technique to a more accurate, bottom-up cost estimation
D. Use soft skills to convince the project sponsor to approve the new budget estimate
Selected Answer: D
Question #: 474
Topic #: 1
The project manager is having difficulty obtaining approval of the project requirements because there is disagreement among the project stakeholders. This issue is putting the project schedule at risk.
What should the project manager do first to facilitate the approval of project requirements’?
A. Review the project charter
B. Perform a stakeholder analysis
C. Identify the source of the disagreement
D. Hold a team-building event
Selected Answer: C
Question #: 475
Topic #: 1
A project manager has been assigned to a project and receives the project charter from the project management office (PMO). The document is very clear about customer requests. During Project Scope Management some requirements seem to be different from the ones specified within the project charter.
What should the project manager do?
A. Modify the baseline of the project for minor impact changes to the project scope
B. Use a focus group and brainstorming sessions to gather more details about the project scope
C. Register the changes in the configuration management plan and send it to the change control board (CCB)
D. Explain to the sponsor that these requests could endanger the schedule and cost of the project
Selected Answer: B
Question #: 476
Topic #: 1
An agile project manager would like to convert the requirements document into epics, capabilities, features and stories.
In how many iterations should the project manager estimate the story duration?
A. Four iterations
B. One iteration
C. Two iterations
D. Three iterations
Selected Answer: B
Question #: 477
Topic #: 1
An agile project is running its fifth iteration out of eight. After the last iteration planning the team was informed that there is a new competitor in the market, and it is necessary to move faster to ensure market share is not missed.
What should the project manager do?
A. Add the competitor’s functionalities to the product backlog to improve the product
B. Ask the sponsor to add more people to the team
C. Help the team to find a new approach to launch the product as soon as possible
D. Ask the team to increase the velocity to launch the product as soon as possible
Selected Answer: C
Question #: 478
Topic #: 1
During the development of a product, the project manager observes conflicts between project stakeholders, resulting in deliverable and output approval delays.
On which area should the project manager focus?
A. Revisiting the project management plan to ensure deliverables are on time
B. Increasing the frequency of project update meetings to keep stakeholders informed
C. Revisiting the stakeholder engagement plan, focusing on specific overlooked stakeholders
D. Reviewing the business case and identifying gaps within scope
Selected Answer: C
Question #: 479
Topic #: 1
During the execution of a project within an operations function, the project manager encounters scope changes and a delay in the delivery of critical tasks.
How should the project manager address this situation?
A. Communicate the concerns to the project management office (PMO) during the weekly project reports
B. Call for a team meeting to decide if the changes should be included
C. Initiate the change request to modify the scope and adjust the timelines
D. Conduct an impact analysis and present the results to the steering committee for approval
Selected Answer: C
Question #: 480
Topic #: 1
The project velocity has recently slipped, and a decision was made to skip testing to increase the momentum and bong the project back on track.
What will the project manager need to focus on as a result of this decision?
A. Increased bum rate
B. Increased cost
C. Increased technical debt
D. Decreased efficiency
Selected Answer: C
Question #: 481
Topic #: 1
During project execution, the project manager notices that the work performance reports have deteriorated drastically in less than two weeks. The project team in country A is complaining about delays resulting from holidays occurring in country B that have impacted their project team.
How should the project manager handle this situation?
A. Implement crashing to compress the schedule and improve the schedule performance index (SRI).
B. Implement fast-tracking to compress the schedule and improve the SPI
C. Perform conflict management using the project’s resource management plan.
D. Review the risk management plan to evaluate the probability and impact of these delays
Selected Answer: D
Question #: 482
Topic #: 1
During daily calls team members share task progress. One team member does not usually communicate many details and has critical tasks to be completed. All team members are located in different countries and critical work is about to start.
Which two options will help the project manager in this situation? (Choose two.)
A. Encourage all team members to use a virtual workspace
B. Ask the team to send emails with detailed task progress
C. Talk to the team member about their engagement and take appropriate action.
D. Reassign the work to a resource who participates in the daily calls
E. Report the team member’s poor performance to the functional manager
Selected Answer: AC
Question #: 483
Topic #: 1
A project manager is implementing a new software system. Some department staff members are questioning the necessity of the change and feel the new system will impede their current processes.
What should the project manager have done at the start of the project to prevent this resistance’?
A. Created a communications management plan that outlined the method of communicating to stakeholders
B. Ensured that the company culture encourages changes before accepting the project
C. Encouraged leadership to discuss the change with departments that are typically resistant to change
D. Involved stakeholders from all levels of the company so everyone understands the change
Selected Answer: D
Question #: 484
Topic #: 1
One of a project manager’s team members is continuously improving. This team member has been a role model and mentor to others in the organization.
How should the project manager acknowledge this team member’s commitment?
A. Send this person to a meeting to negotiate the scope with the client
B. Appreciate this team member’s performance throughout the project life cycle
C. Promote this team member to a coaching role after this project is completed
D. Document it in the team member’s end of year performance review
Selected Answer: B
Question #: 485
Topic #: 1
During the planning stage of a project the project manager realizes that a standard stakeholder engagement approach will not suffice. One of the client representatives, who is not a key decision maker, is extremely opinionated. This client representative could become a roadblock to progress due to their perceived level of authority during meetings.
How should the project manager handle this moving forward?
A. Ask that only key decision makers attend the project meetings.
B. Update the project schedule to cater to this particular stakeholder.
C. Allocate time to gain buy-in from the stakeholder prior to key decision meetings.
D. Update the risk register to consider the possible project impacts.
Selected Answer: C
Question #: 486
Topic #: 1
The city has decided to build a new tram station. The project will include various approaches. The construction and infrastructure work will be accomplished using a predictive life cycle while software will be developed using an iterative life cycle. Some neighbors are resisting the project have been asking the mayor to stop the project, and are threatening legal action.
What two actions should the project manager take’? (Choose two.)
A. Discuss with the construction team alternatives on moving the new train station to another location
B. Publish information on the city’s website about the benefits that the new tram station will bring
C. Have a meeting with the mayor and explain the importance of the new train station to the city
D. Conduct regular meetings with the neighbors to get their buy-in for the project
E. Register this situation as a risk and develop a mitigation plan
Selected Answer: DE
Question #: 487
Topic #: 1
Which two actions should a project manager consider while launching a new virtual team? (Choose two.)
A. Recruit the best resources within the organization to be part of the virtual team
B. Evaluate the project manager’s own strengths and weaknesses as a virtual team leader to identify avoidable pitfalls
C. Identify the types and quantities of resources required for each work package or activity
D. Establish in the beginning, how progress will be monitored and the best means for communicating progress
E. Verify if team members are on more than one team and cannot devote enough time to this team
Selected Answer: BD
Question #: 488
Topic #: 1
Important projects in the portfolio backlog need to be delivered. Budget estimates are needed to prioritize the projects.
How should the project budgets be estimated?
A. The project is decomposed into features and based on the feature value and the velocity of the team, the team provides the estimate
B. Budget estimates are provided based on the experience of the sponsor, product owner and team facilitator
C. The team facilitator uses historical data and arrives at an estimate based on the nature of the project.
D. The product owner obtains all project details and based on the team’s experience and velocity provides a budget estimate
Selected Answer: A
Question #: 489
Topic #: 1
At the end of a project with multiple suppliers, the project manager is reviewing the closing process and finds that an unexpected financial balance is remaining.
What will help the project manager understand why this has occurred?
A. Project audit
B. Lessons learned
C. Organizational process assets
D. Procurement audit
Selected Answer: D
Question #: 490
Topic #: 1
A new project manager is assigned to a project midway through its implementation. During the first risk review meeting, the project manager notices that the version of the risk register used by the project team members is different from the one the project manager is using.
What should the project manager have done to avoid this issue?
A. Referred to the communications management plan
B. Validated the issue log
C. Validated the project artifacts
D. Performed expert judgment
Selected Answer: C
Question #: 491
Topic #: 1
During project execution, the project manager discovered that a key deliverable was missing from the scope of work. After investigation, the project manager and the team discovered that the missing deliverable will impact the critical path.
What should the project manager do to avoid future delays?
A. Submit a change request.
B. Add additional resources to the project
C. Update the scope of work
D. Review the risk management plan
Selected Answer: A
Question #: 492
Topic #: 1
During the last sprint review, the mam stakeholder complained that the product was missing many features they had been expecting The project team argued that every increment met the acceptance criteria and was approved by the mam stakeholder The cost performance index (CPI) of the project is 1 15 and the schedule performance index (SPI) is 1.43 What should the project manager do?
A. Ask the project team to perform the modifications since the project budget and schedule can support them.
B. Ask the stakeholder to submit a change request to increase the budget and time for the modifications requested.
C. Explain to the stakeholder that since the acceptance criteria for every increment were met the project can be closed.
D. Analyze the reason for the gap in understanding with both sides and negotiate a solution.
Selected Answer: D
Question #: 493
Topic #: 1
Some members of a project team are frustrated by a new team member who previously worked in a Scrum setting. This new team member approaches members of the project team on a daily basis in what appears to be an attempt to engage in individual standup meetings.
What should the project manager do?
A. Schedule a meeting for the project team to review the communications management plan.
B. Tell the rest of the project team to continue discussions with the new team member.
C. Send an email to the project team outlining the communications strategy.
D. Mentor the new team member on the methodology the project team is using.
Selected Answer: D
Question #: 494
Topic #: 1
An organization is transitioning to agile and a project has been chosen as a pilot. The assigned project manager only has experience using predictive approaches, but the project manager is now required to use agile approaches with the help of an agile coach. During the retrospective of the fifth sprint, the project team complains that many obstacles exist with the organization that are creating project delays and rework.
What should the project manager do in this situation?
A. Include impediment resolutions during daily standup meetings
B. Perform a root cause analysis during the standup meetings
C. Create a dedicated sprint to solve the obstacles with the team
D. Promote collaboration to help remove the obstacles for the team
Selected Answer: D
Question #: 495
Topic #: 1
An organization has historically executed most projects using a predictive approach. The organization now wants to change over to an agile approach.
Which strategy will be useful to effectively help prepare the organization for this change?
A. Create a task force of executives who will monitor agile projects on a daily basis.
B. Add multiple layers of managers who will be accountable for the agile execution.
C. Improve organizational readiness by addressing impediments to agile in the organization.
D. Take a big bang approach of moving the whole organization to agile at once.
Selected Answer: C
Question #: 496
Topic #: 1
An integrated project involves the interaction of both hardware and software and the sponsor has approved the schedule management plan. The project team evaluated the product’s feasibility of functionality and accelerated testing.
What should the project manager do as a servant leader?
A. Support the team as necessary to find the minimum viable product (MVP).
B. Amend the project budget to include MVP testing.
C. Submit a change request to the project sponsor for accelerated testing.
D. Develop the product as per the schedule to perform integration and testing.
Selected Answer: A
Question #: 497
Topic #: 1
The project charter was just approved and the project sponsor has given permission to proceed with the project. The program manager has confirmed that one of the requested key resources is also needed on another project at the same time. This will affect project delivery.
What should the project manager do?
A. Pay overtime to key resource to get the work done outside of working hours
B. Have a meeting with project manager of the other project to find a resource optimization solution that works for both projects
C. Speak with the client to see if the project delivery deadline can be delayed due to resource availability
D. Talk to the program manager and about prioritizing this project over other projects so the key resources are available
Selected Answer: B
Question #: 498
Topic #: 1
The project manager has learned that the project sponsor is unhappy with the development of the project requirements.
In order to realign the project with the sponsor’s expectations, what should the project manager do?
A. Review the project goal diagram with the team
B. Perform a stakeholder evaluation
C. Confirm which templates the team should be using
D. Review the risk management plan
Selected Answer: B
Question #: 499
Topic #: 1
During the retrospective ceremony, the agile team is talking about the product owner’s expectations not being met.
What should the project manager have done at the beginning of the project?
A. Defined the expected agile team contribution in the creation of the backlog
B. Assessed the capabilities of the agile team and planned for the required training
C. Defined the team ground rules and shared project vision
D. Communicated project vision and sprint goals clearly to the team
Selected Answer: D
Question #: 500
Topic #: 1
A project has a very tight delivery schedule. The project is approaching the delivery date and the project sponsor often sends the project manager alerts to avoid any schedule slippage. The project team has performed at an acceptable level until now but the project manager wants to ensure the team’s performance level is maintained until the end.
What action should the project manager take to motivate the project team’s performance?
A. Send a formal notice to team members instructing them to maintain performance
B. Hire a few temporary team members to help with the additional work
C. Award certificates of appreciation to encourage the team
D. Inform the team about the delivery pressure from the project sponsor
Selected Answer: D
