PMP Topic 5
Question #: 1176
Topic #: 1
During regular project progress review meetings, one team member shares bad news that has a significant impact on the project schedule. How should the project manager react to ensure the project remains successful?
A. Thank the team member for raising this issue, log it, and move on to the next topic.
B. Punish the team member for providing negative data that will affect the team’s morale.
C. Focus the discussion on recovery and ways to get back on track.
D. Act in a way to highlight the criticality of the situation.
Selected Answer: D
Question #: 1175
Topic #: 1
A complex project is in the execution phase. A key stakeholder who is new to the project has not been approving project deliverables, which could impact the overall progress.
What should the project manager do next?
A. Capture this in the issue log and escalate it to the project sponsor.
B. Discuss the need to influence this stakeholder with the sponsor.
C. Meet with the stakeholder to understand what is causing the delays.
D. Facilitate a brainstorming session to find potential workarounds.
Selected Answer: B
Question #: 1174
Topic #: 1
A junior project manager was recently hired to lead a complex project scheduled to kick off in 2 weeks. The junior project manager was introduced to another project manager for mentoring.
Which two benefits will the junior project manager realize by being assigned to a mentor? (Choose two.)
A. The mentor will be involved in the decision-making processes implemented by the junior project manager.
B. The mentor can provide past project documentation with early warning indicators that potential problems could occur.
C. The mentor will be immediately available to take over the project if there are problems or project delays.
D. The junior project manager reports administratively to their mentor so that human resource (HR) questions can be answered quickly.
E. The junior project manager can discuss certain problems with their mentor without fear of retribution.
Selected Answer: A
Question #: 1193
Topic #: 1
A project manager works in an organization that wants to implement agile methods. Traditionally, the project progress was communicated via a weekly email to stakeholders. The development team uses a burndown chart and a kanban board to visualize progress.
What should the project manager do?
A. Use the burndown chart and the kanban board as an auxiliary communication channel.
B. Provide access to the burndown chart and kanban board and ask stakeholders to use them.
C. Organize training for all stakeholders on the burndown chart and kanban board.
D. Continue using only the traditional communication channels with external stakeholders.
Selected Answer: A
Question #: 1189
Topic #: 1
A company has transitioned and is now delivering projects using a hybrid approach instead of a predictive approach. The distributed project team’s knowledge of agile is varied. The project manager feels this new methodology will impact the timely delivery of the project.
What should the project manager do?
A. Use the predictive approach for team members who are not knowledgeable in agile project delivery practices.
B. Ask to execute the project with a predictive approach since there is a budget and schedule risk.
C. Use crashing to reduce the critical path to ensure enough buffer to include the impact of the agile methodology update.
D. Plan for training on agile tools and techniques used in the defined hybrid methodology for consistent application by all team members.
Selected Answer: D
Question #: 1188
Topic #: 1
A globally distributed project team is running behind schedule due to the lack of team commitment and low morale. In order to bring the schedule back on track, what should the project manager do first?
A. Set up a meeting to perform a root cause analysis.
B. Permanently colocate the team for better performance.
C. Update the issue log and communicate it to the team.
D. Seek the sponsor’s approval to extend the project schedule.
Selected Answer: C
Question #: 1158
Topic #: 1
An intern is replacing a critical resource midway through a sprint. To help the intern get up to speed, the project manager assigns a senior engineer in the team as the intern’s mentor. Two months later, the project goes into critical status, delaying the release milestone by a month.
What should the project manager have done to avoid this scenario?
A. Requested an experienced resource as a replacement
B. Negotiated additional time to complete the project
C. Allocated additional time for mentoring
D. Convinced the critical resource to remain on the project
Selected Answer: B
Question #: 1146
Topic #: 1
A company’s project management office (PMO) has started to implement iterative tools. The project manager is starting a new project and has identified an opportunity to use the new tools. There is disagreement among stakeholders about the use of the adaptive tool.
What should the project manager do first?
A. Update the risk register and escalate the disagreement to the project sponsor and distribute the status to the team.
B. Schedule training sessions for the stakeholders on the benefits of the adaptive tools.
C. Discuss the situation with the stakeholders to evaluate other adaptive tools for the project.
D. Investigate the reasons for the disagreement to understand the gap among the stakeholders and search for consensus.
Selected Answer: D
Question #: 1144
Topic #: 1
In an advanced stage of a project, a stakeholder who is not receiving the project status report communicates this to the project manager. After checking, the project manager determines that the person is registered as a stakeholder but was not included in the communications management plan.
What should the project manager do next?
A. Update the communications management plan to include the missed stakeholder, and send the current project status documentation to this stakeholder.
B. Ask the stakeholder to get the project status report from another stakeholder listed in the communications management plan.
C. Inform the project sponsor that there are stakeholders who are not included in the communications management plan.
D. Inform the stakeholder that the project team cannot provide information to anyone who is not registered in the project’s communications management plan.
Selected Answer: D
Question #: 1143
Topic #: 1
A project manager who works for a company involved in several industries is asked to lead a software development project for a government agency. The company attempted to execute similar projects for other industries before but was unsuccessful.
What should the project manager do to ensure project success?
A. Continue executing the project using expert judgment.
B. Review the lessons learned registers from the previous projects.
C. Document this information in the risk management plan.
D. Develop a contingency plan to prepare for possible risks.
Selected Answer: D
Question #: 1142
Topic #: 1
A project team is performing extremely well when it comes to delivering the value-added features to the customer in each sprint. However, they are missing the documentation portion and the project manager must find a way to make sure the documentation is kept current.
Which action should the project manager take?
A. Assign a dedicated resource to work on the documentation during the project.
B. Create a specific sprint to deliver the project documentation.
C. Focus on the documentation after the features are delivered.
D. Make documentation a standard part of the definition of done (DoD).
Selected Answer: A
Question #: 1140
Topic #: 1
A project team member was unhappy with a new change in project governance and complained to one of the project sponsors. The project sponsor challenged the project manager.
How should the project manager resolve this conflict?
A. Schedule a meeting with the project team member’s functional manager and request the functional manager’s support.
B. Arrange a meeting with the project team member and project sponsor to discuss the change and obtain consensus.
C. Explain to the sponsor why the change is required and get their support in forcing the project team member to accept the new change.
D. Discuss how to manage this conflict with the project management office (PMO) and let them decide how to resolve the issue.
Selected Answer: A
Question #: 7
Topic #: 1
A company is implementing a project with team members located in different countries and time zones. Individual performance is satisfactory, but the team’s performance as a whole is low, especially in terms of group activities.
What should the project manager do?
A. Review and reassign team assignments
B. Facilitate communication and team building
C. Negotiate for new team members
D. Review and update the communications management plan
Selected Answer: B
Question #: 6
Topic #: 1
A project team has expressed concern that certain remote team members are not able to collaborate with the larger project team due to their work schedule. The project manager is confused since the entire team is located in the same time zone and believes there are other factors at play.
What should the project manager do next?
A. Implement new options
B. Examine the team’s virtual needs
C. Rectify ground rule violations
D. Review performance formally
Selected Answer: B
Question #: 3
Topic #: 1
A team is delivering features to a customer at every iteration. After completing each iteration, the customer is invited for a review. However, the customer is frequently not available and the review is often delayed, which results in increased rework for the team.
What should the project manager do?
A. Include the customer in daily project activities to gain the required guidance
B. Plan ahead and define the best way to review the deliverables with the customer
C. Request the customer to clarify all requirements at the start of each iteration
D. Ask the customer to review the deliverables in each iteration based on their availability
Selected Answer: B
Question #: 1069
Topic #: 1
A supplier, who was tasked with providing an important component for a project, is unable to deliver the materials due to a large-scale labor problem. What document should the project manager use to update the details and communicate to relevant stakeholders?
A. Project schedule
B. Issue log
C. Risk register
D. Change request
Selected Answer: B
Question #: 603
Topic #: 1
A project manager is leading a large-scale project that involves 70 stakeholders. The project manager has heard various comments and expectations from the customers, some of which are contradictory. Consequently, some requirements are not clear.
What should the project manager do to build consensus regarding the requirements?
A. Escalate the issue to the management team for their review and guidance
B. Create a survey template to collect feedback from stakeholders to reach an agreement
C. Organize a face-to-face meeting with all stakeholders to understand their interests and concerns
D. Leverage expert judgment to determine the requirements that should be considered
Selected Answer: B
Question #: 474
Topic #: 1
To estimate the costs of a new project that is similar to a project that was implemented last year, the project manager meets with a group of experts from the previous project. The group uses a three-point estimating technique. The project manager submits the estimated budget to the project sponsor for approval. The project sponsor, who is new to the company, is concerned because the budget exceeded their expectations.
What should the project manager do?
A. Review the organizational process assessment to determine if a contingency reserve was considered in the budget estimate
B. Review the historical information and lessons learned from last year’s project to justify the new budget estimate
C. Change the budgeting technique to a more accurate, bottom-up cost estimation
D. Use soft skills to convince the project sponsor to approve the new budget estimate
Selected Answer: D
Question #: 824
Topic #: 1
A project manager is leading a project that is in the execution phase. During a team meeting, the project manager realizes that there are two team members who lack the technical skills required for some of the upcoming tasks.
What should the servant leader project manager do next?
A. Recommend to the team members to upskill themselves on the requirements for the project.
B. Discuss with the human resource (HR) manager about the possibility of changing team members.
C. Explore a training program that is within the project budget for the team members.
D. Inform the sponsor about a possible delay due to the lack of skills in the team.
Selected Answer: A
Question #: 28
Topic #: 1
A building management system (BMS) project is in its commissioning phase and handover to the operations team will commence soon. However, the project manager noted that both the project and operation teams are not able to properly operate the BMS. As a result, there is an increased risk of the project schedule being delayed.
What should the project manager have done to avoid this situation?
A. Brought both teams together in a joint meeting to resolve the issue
B. Made some adjustments to BMS to be more suitable for the teams
C. Allocated a dedicated handover team at early stages of the project
D. Allocated proper resources for training on BMS in the project plan
Selected Answer: D
Question #: 398
Topic #: 1
A project manager is tracking a project, but a key stakeholder will not accept the project’s key performance indicator (KPI) results.
Which tool or technique should the project manager use?
A. Change control tools
B. Expert judgment
C. Autocratic decision making
D. Context diagram
Selected Answer: B
Question #: 805
Topic #: 1
A project manager has recently been assigned to an agile project and discovers that a contractor for the project does not have any experience with agile. What should the project manager do?
A. Ask the project sponsor to replace the contractor since they do not have agile experience
B. Issue a formal notice to the contractor to obtain an agile certification.
C. Instruct the contractor to receive agile training since the project has already started.
D. Consult the project team to understand the extent of the training needs for the contractor.
Selected Answer: D
Question #: 323
Topic #: 1
During sprint planning, the product owner wants to prioritize items with high business value. However, the project team is concerned about technical debt and infrastructure dependencies to deliver the expected value.
How should the project manager handle this issue?
A. Support a voting exercise so all team members can express their opinion and the reason behind their vote.
B. Support the project sponsor so the decision is made top-down and the team follows the provided direction.
C. Support the product owner so only items with high business value are included in the next sprint.
D. Support the project team so technical debt and infrastructure dependencies are included in the next sprint.
Selected Answer: A
Question #: 578
Topic #: 1
A company is initiating a project to enhance one of its existing products. All of its products are developed internally.
What should the project manager do?
A. Ensure the stakeholder engagement plan is accurate and properly documented
B. Review the lessons learned from the previous project
C. Identify the risk of implementing the new solution and evaluate the impact on the project
D. Create a lessons learned document for the initiation phase
Selected Answer: B
Question #: 567
Topic #: 1
During project execution, a project manager is informed that most of the project team members have enrolled in the newly implemented work-from-home company policy.
How should the project manager reflect this change in the project?
A. Update the communication styles for enrolled team members in the communications management plan.
B. Update roles and responsibilities for enrolled team members in the responsibility assignment matrix (RAM).
C. Update the stakeholder engagement plan to include the emergency contact information for enrolled team members.
D. Update the resource calendar for enrolled team members in the resource management plan.
Selected Answer: A
Question #: 748
Topic #: 1
An experienced project manager is leading an enthusiastic team but realizes the team lacks the experience to complete the job successfully.
What should the project manager do to reduce the risk of project failure?
A. Provide team members with the necessary coaching and mentoring.
B. Ask the sponsor to add experienced professionals to the team.
C. Approve the appropriate training program for team members.
D. Assign a dedicated resource to check the quality of each deliverable.
Selected Answer: A
Question #: 389
Topic #: 1
An agile project team is looking to develop quality standards for a project.
How should the project manager coach the team?
A. Determine the tools and techniques suitable for the project and ensure that testing is done early and continuously.
B. Ensure that the definition of done (DoD) is provided when the product owner agrees that all acceptance criteria have been met for the user story.
C. Insist that test-driven development is implemented along with the automated testing.
D. Inform the team that user acceptance testing is required to ensure that the product owner accepts the solution.
Selected Answer: A
Question #: 413
Topic #: 1
During the course of the project, several obstacles are identified that are preventing the project from moving forward.
What should the project manager do to remove the obstacles?
A. Have the project team work on other activities
B. Implement plans to remove the obstacles
C. Escalate to the project steering committee
D. Prioritize the obstacles for resolution
Selected Answer: D
Question #: 886
Topic #: 1
A project is on its second iteration out of eight. After some daily meetings, the project manager notices that one team member is always directing the meeting. The team is not comfortable with the situation and, as a result, the activities are blocked.
What should the project manager do?
A. Conduct a session to help the team improve their interactions.
B. Update the risk register and define a contingency plan.
C. Moderate the daily meetings to help the team to feel more comfortable.
D. Meet with the team member to show the impact of their behavior.
Selected Answer: D
Question #: 833
Topic #: 1
Most of the work packages for a project are subcontracted. In the middle of execution, the project manager is informed that a new contract manager will take the position in one-week.
What should the project manager do next?
A. Analyze and document the interests of the new contract manager and select a strategy to manage the relationship.
B. Update the communications management plan with the new contract manager’s information.
C. Reschedule the next progress meeting to introduce the new contract manager to the project team.
D. Consult the project management plan and prepare a full set of documents for the new contract manager.
Selected Answer: D
Question #: 503
Topic #: 1
A high-performing team member’s performance has been consistently increasing over the past year, leaving other peers behind. The project manager has been reluctant to publicly recognize the team member’s contributions for fear of discouraging others. The project manager is also concerned that the team member may leave if not rewarded for the contributions made.
What should the project manager do?
A. Promote the higher performing team member to a higher position
B. Request the high-performing team member to mentor the other team members
C. Remind the high-performing team member to focus on shared rewards rather than individual rewards
D. Reward the high-performing team member privately to avoid team disruption
Selected Answer: B
Question #: 450
Topic #: 1
A member of the board of directors is the sponsor of a project that is important to the organization. This stakeholder has many other priorities and is not currently engaged in the project activities.
How should the stakeholder be engaged in the project?
A. Keep the stakeholder informed and consult with them based on their needs
B. Involve the stakeholder in governance and decision making
C. Consult with the stakeholder and increase their level of interest
D. The stakeholder needs to be made aware of the project progress
Selected Answer: A
Question #: 260
Topic #: 1
An agile team has completed five sprints. The final product is expected to be delivered in another three sprints. The project manager receives a call from the technical resource manager that one of the developers must take leave for the next 4 weeks, with no temporary replacement available. This is going to significantly impact the deliverable.
What should the project manager do?
A. Request additional funding from the sponsor to obtain a new resource to fill in the gap.
B. Inform the customer of the impact immediately and prepare for escalation.
C. Ask the product owner to stretch the delivery team further to complete the final product in the original timeline.
D. Perform an impact analysis, readjust the schedule as needed, and communicate the changes to the customer.
Selected Answer: D
Question #: 1130
Topic #: 1
A project manager is assigned to a project to develop a mobile app. The sponsor explains that the application should do better than their closest competitor’s app. The sponsor’s expectation is that the team can be put together and start work immediately.
What should the project manager do?
A. Define the project scope with the stakeholders and determine how formal acceptance will be obtained
B. Start working on the resource management plan in order to identify the best team for the project.
C. Utilize expert judgment and organizational process assets (OPAs) to estimate the effort and budget
D. Review the competitor’s app to understand the functionalities that the project scope should consider
Selected Answer: A
Question #: 390
Topic #: 1
Due to delays on some activities, one of the project team members has increased the scope without any approval.
What should the project manager do next?
A. Remove the changes to match the original requirements.
B. Add team members to the project to avoid more schedule delays.
C. Update project documentation with the new scope.
D. Evaluate the impacts of the changes that were made to the project.
Selected Answer: D
Question #: 198
Topic #: 1
A project has met the agreed-upon product requirements and is closing. There is time remaining in the schedule and excess budget. The resources are not yet scheduled to move to other projects. Several product champions want to continue adding functionality to the product.
What should the project manager do?
A. Use the remaining time and resources to add additional scope to the project without spending the project budget.
B. Ensure product quality by spending the remaining resources and time on additional quality checks for the product.
C. Acknowledge the project closure criteria has been met and release the remaining budget and resources.
D. Obtain approval from the sponsor to add additional functionality to the project deliverables with the leftover budget.
Selected Answer: D
Question #: 144
Topic #: 1
A project manager is managing a national rollout for an innovative product in a regulated environment that is expected to change. The project management office
(PMO) needs visibility of the regulatory constraints while maintaining a degree of flexibility.
Which tool can the project manager use?
A. Use a burndown chart to provide transparency
B. Use a burnup chart to provide transparency
C. Use a kanban board to increase accountability
D. Use a product backlog to manage changes
Selected Answer: D
Question #: 365
Topic #: 1
During an ongoing project, a key resource asks the project manager about the project purpose and if it is aligned with the organization’s strategy.
What should the project manager share with the key resource?
A. The updated project management plan
B. The updated benefits management plan
C. The updated communications management plan
D. The updated scope management plan
Selected Answer: B
Question #: 661
Topic #: 1
A project manager is tasked with developing a coaching model to support and recognize team members’ growth.
What should the project manager consider when defining their coaching strategy?
A. Individual and personal objectives
B. Organization’s strategic goals
C. Established patterns of communication
D. Project team’s shared objectives
Selected Answer: D
Question #: 776
Topic #: 1
As part of a company’s planning effort for team capacity building, the project manager was asked to provide management with a list of required trainings for the project team.
What should the project manager do?
A. Review the gaps found during project execution, prepare a list of recommended trainings, and discuss it during a team meeting.
B. Review the project schedule and the team members’ performance, and decide on soft skills and related trainings needed for the team.
C. Review the project pipeline, identify gaps in competencies for execution, and decide on the needed trainings.
D. Review the team members’ latest performance, identify gaps in competencies, and decide on the needed trainings.
Selected Answer: A
Question #: 764
Topic #: 1
A project team is completing a design, while another team in a different country is performing implementation.
How should the project manager communicate the design to the implementation team?
A. Upload the design documents into the project repository.
B. Conduct a workshop with all of the stakeholders.
C. Send a detailed email with the completed design document.
D. Conduct a workshop with both of the teams.
Selected Answer: A
Question #: 738
Topic #: 1
During a project’s execution phase, two team members are having conflicts with other team members within the team on technical and interpersonal levels.
Which two actions should the project manager take first to address this conflict? (Choose two.)
A. Plan to resolve the team members’ conflicts after the sprint and focus on achieving the goal.
B. Arrange individual meetings with the team members who cannot work together effectively.
C. Address the conflict during team meetings for the entire team to participate and find solutions.
D. Ask human resources (HR) to intervene before it escalates and affects the team’s performance.
E. Discuss the conflict early among the affected team members using a direct, collaborative approach.
Selected Answer: BE
Question #: 699
Topic #: 1
A project manager notices that a new junior team member’s suggestions are constantly rejected by senior team members. The senior team members find the suggestions valid and innovative, but unrealistic. Following several project assignments, the senior members request to have the junior team member removed.
What should the project manager do next?
A. Remove possible conflicts from future project assignments.
B. Accept the demands and remove the junior team member.
C. Group the new team members together for training purposes.
D. Encourage further and deeper discussions among team members.
Selected Answer: D
Question #: 693
Topic #: 1
A key stakeholder who is highly involved in the project claims that the reports sent by the project team are inadequate. What should the project manager do first?
A. Explain to the stakeholder that these are the approved templates for the reports.
B. Ask the project team to review and modify all of these reports.
C. Ensure that the reports comply with the communications management plan.
D. Ask the sponsor to meet with the stakeholder to diffuse the situation with the reports.
Selected Answer: C
Question #: 645
Topic #: 1
A project team has finished its first iteration out of six. The iteration’s delivery performance (velocity) was 50%. During the iteration retrospective, the team realizes that the complexity of the work was underestimated.
What should the project manager do?
A. Update the issue log and escalate it to the project sponsor.
B. Ask the technical manager to help the team with the issue.
C. Meet with the team to review internal actions to resolve the situation.
D. Ask to replace some team members with more experienced ones.
Selected Answer: C
Question #: 570
Topic #: 1
A new team member has joined an agile project, replacing a team member who recently left. The project team needs the new team member to speed up their ability to contribute effectively to the project.
What should the project manager do to help in this situation?
A. Assign the new team member the same tasks that were assigned to the previous team member who they replaced
B. Schedule knowledge transfer sessions and assign less complex tasks to the new team member
C. Send technical documentation to the new team member and schedule training for the next iteration
D. Have the new team member complete all of the company’s mandatory training
Selected Answer: B
Question #: 553
Topic #: 1
A team has different ideas on how to address a feature of a product under construction and; although the sprint began two days ago, they have still not reached a consensus.
What should the project manager do?
A. Ask the product owner, who is the key stakeholder, to choose among the different ideas
B. Propose ideas to the group, ask everyone to vote, and then choose the most popular idea
C. Schedule a session to give everyone the chance to express their opinions about each idea, then vote and decide
D. Offer an opinion about the pros and cons of each idea and try to reach a consensus in a facilitated meeting
Selected Answer: D
Question #: 354
Topic #: 1
An organization is transitioning to an agile delivery approach. There is only one project that is being used as a pilot for the new approach. The project management office (PMO) manager has asked the project lead how communications with the project team and the stakeholders will be managed.
What should the project lead recommend?
A. Send weekly reports to the PMO, and use a kanban board for the product owner and the project team
B. Send the weekly report to the PMO and the product owner, and use a kanban board for the project team
C. Invite the PMO manager to the daily standup with the project team and product owner
D. Send weekly reports to all stakeholders, including the project team and the product owner
Selected Answer: B
Question #: 422
Topic #: 1
A project for Company A was successfully delivered within scope, schedule, and budget by the end of the last iteration. However, during the project celebration ceremony, one of the business stakeholders says they perceive the project as a failure as it did not add any business value.
What should the project manager have done to avoid this perception?
A. Involved the business stakeholders in the sprint review
B. Defined product backlog priorities with the sponsor and key stakeholders to deliver business benefits
C. Implemented a closing survey for key stakeholders
D. Confirmed that there is a communications management plan in place to make business stakeholders aware of the success
Selected Answer: B
Question #: 248
Topic #: 1
A project team was hired to perform on-site duties, but there were unexpected circumstances that required the entire team to work remotely. Some team members returned to their hometowns, and they are now requesting reimbursement for operational expenditures.
What should the project manager do?
A. Review the budget and allocate funds for the reimbursements.
B. Update the project management plan with the incurred costs.
C. Ask the team members to draft a justification before processing the reimbursements.
D. Follow the Perform Integrated Change Control process and submit a change request.
Selected Answer: C
Question #: 335
Topic #: 1
A project is in the start-up phase of the project life cycle. The project team consists of 20 people from five different countries. The project team is scheduled to have quarterly face-to-face meetings. However, due to unforeseen circumstances, no face-to-face meetings can occur. The project manager is concerned that the team may not be able to fulfill their individual roles without face-to-face meetings.
What should the project manager do in this situation?
A. Utilize virtual teams for meetings and deliverables.
B. Use the contingency reserve and subcontract the work.
C. Review the risk register for this unforeseen circumstance.
D. Ask for an extension of time on the project deliverables.
Selected Answer: A
Question #: 313
Topic #: 1
A project manager is assigned to a new project team that has several stakeholders who can have significant influence over the project outcomes. The project manager categorized the stakeholders into four different groups and wants to define the communication strategy.
How should the project manager handle communication?
A. Define and direct communication to influential stakeholders.
B. Develop and define a communication strategy for stakeholders.
C. Utilize a uniform communication structure across all groups.
D. Describe the four groups in the project stakeholder matrix.
Selected Answer: B
Question #: 259
Topic #: 1
An agile team is working on a 2-week sprint to deliver business value. About 1 week after the sprint starts, the team members do not feel confident about the product increment they are building. They do not want to wait until the end of the sprint and want to validate the product increment with the product owner now.
What should the project manager do to mitigate this risk?
A. Extend the sprint end date in anticipation of feedback from the product owner that will require extra work.
B. Schedule an additional interim demo with the product owner.
C. Address the issue as part of the retrospective.
D. Ask the team to work overtime toward the end of the sprint to meet the original sprint end date.
Selected Answer: B
Question #: 123
Topic #: 1
A self-organizing team for a critical project is consistently delivering value according to their commitments. During a retrospective, the project manager observed that most of the team members were stressed due to over commitments.
What should the project manager do?
A. Support the team during the planning phase to only commit to what they are able to deliver
B. Request additional resources to continue delivering value while reducing team stress
C. Ask individual team members to plan staggered leave to avoid becoming stressed
D. Help the team members by organizing regular stress-relieving and team- building sessions
Selected Answer: D
Question #: 234
Topic #: 1
A project manager agreed to a team member’s request to have an alternative working schedule whereby they begin working at 12:00 p.m. each day. This arrangement has worked well for the project, but has recently been scrutinized by members from other project teams because the company’s core working hours begin at 9:00 a.m.
What should the project manager have done to prevent this situation?
A. Broken down the situation to identify the root cause
B. Determined communication methods and channels
C. Analyzed the boundaries of the negotiations for agreement
D. Managed and rectified the ground rule violations
Selected Answer: C
Question #: 505
Topic #: 1
A company has decided to implement a new archiving system. A data breach occurred during the implementation of the project.
What should the project manager do first?
A. Implement the planned risk response to handle the issue
B. Review possible alternative documentation methods with team
C. Update the risk register with the risk and proposed impact
D. Ask the team to fix the system to resolve the issue
Selected Answer: A
Question #: 122
Topic #: 1
A project team’s performance is being impacted by impeding internal procedures that are affecting the progress of activities and team autonomy.
What should the project manager do first to address this situation?
A. Discuss the issue in the next sprint review meeting
B. Train the team members on the organization’s procedures
C. Ask the organization to improve the internal procedures
D. Try to remove the barriers and empower team members
Selected Answer: B
Question #: 55
Topic #: 1
It is late at night on a weekend when a team member calls the project manager on the telephone. The team member is crying about the pressures of an upcoming deadline.
What should the project manager do?
A. Review the organization’s human resources (HR) policy.
B. Empathize with the team member and discuss next steps.
C. Ask the team member to send their concerns in writing.
D. Schedule a meeting with the team member for the next work day.
Selected Answer: B
Question #: 1104
Topic #: 1
A project manager has been assigned to a global project involving regulatory bodies, government agencies, internal company leaders, the project team, and end users.
What should the project manager do to engage them all effectively?
A. Gather business requirements.
B. Check lessons learned from past projects.
C. Remove any bias that exists on the team.
D. Analyze the stakeholders.
Selected Answer: D
Question #: 1102
Topic #: 1
A construction project for a nuclear power plant will reduce the region’s energy dependence on external electricity supplies. The project manager has received support for the project from several leaders in the region. However, some people from the government want to stop this project to focus on developing renewable energy sources.
Which stakeholders should the project manager include in the stakeholder engagement plan?
A. Stakeholders who disagree with the project so as to proactively manage their expectations.
B. Stakeholders who have been identified and who have needs and a potential impact on the project.
C. Stakeholders who are supporting the project in order to obtain additional resources.
D. Stakeholders who are selected by the project sponsor who have a potential impact on the project.
Selected Answer: B
Question #: 543
Topic #: 1
An organization is introducing agile to its projects. During an informal discussion the project manager learned that team members who are currently working on different teams are discussing how they would like to be together on the same team.
What should the project manager do?
A. The project manager should not allow resources to choose teams because the project manager assigns the resources based upon project needs
B. The project manager should not allow resources to choose on which team they would like to work because they will always choose their favorite team
C. The project manager should allow the resources to periodically choose on which team they would like to work
D. The project manager should indicate that the team members have already been assigned to a team through workforce optimization
Selected Answer: C
Question #: 536
Topic #: 1
A team is working on implementing a communications system when the client says that they are considering closing the project. The project manager schedules an urgent meeting with the client to understand why the project is at risk.
Which two tools or techniques can the project manager use to influence the client’s decision to keep the project active? (Choose two.)
A. Alternatives analysis
B. Voting
C. Cost-benefit analysis
D. Multi-criteria decision making
E. Autocratic decision making
Selected Answer: AC
Question #: 535
Topic #: 1
A team member misses a project meeting without it being approved and has been penalized as defined in the ground rules. This team member, as well as other team members, insist that it is the first time they have seen this rule regarding the project and they do not agree with the penalty.
What should the project manager have done to avoid this situation?
A. Ensured the team charter was developed by the team members
B. Ensured the team members are fully supportive of all decisions
C. Distributed the project charter to all team members
D. Used a charismatic leadership style
Selected Answer: A
Question #: 524
Topic #: 1
A company’s CEO has just returned from a conference on the use of artificial intelligence (AI) and would like the project manager to implement this technology in the organization.
What should the project manager do first?
A. Start developing a business case
B. Start a strength, weaknesses, opportunities and threats (SWOT)
C. Engage stakeholders and allocate resources
D. Gather requirements from stakeholders
Selected Answer: B
Question #: 45
Topic #: 1
A project manager has been given a critical, 5-day window and is allocated a maximum of US$100,000 as a contingency reserve. Subsequently, the project manager drafted a course of action based upon the best available information. Overall, five actions were required to be completed at a cost of US$20,000 and a duration of 1 day each. After 3 days of work, the project manager completed two actions and spent US$80,000.
What should the project manager do next?
A. Complete all actions and then inform the client of the additional cost and schedule overrun needed to complete the project
B. Stop the work and raise a project change request to the change control board (CCB) for additional funds and a project schedule extension
C. As the CPI and SPI are greater than 1.0, reevaluate and prioritize the remaining actions
D. As the cost performance index (CPI) and schedule performance index (SPI) are less than 1.0, reevaluate and prioritize the remaining actions
Selected Answer: D
Question #: 875
Topic #: 1
A project manager is managing an iterative project that delivers value incrementally. Over time, the stakeholders have challenged that the team is delivering less value now than they did at the beginning of the project. The project is still predicted to be completed as planned.
How should the project manager respond to the stakeholders?
A. Explain to the stakeholders that progress is measured by the completion of project requirements that are tracked against the project schedule, and relay that the project is on schedule.
B. Explain to the stakeholders that value delivery is based on resources invested and the potential gain or loss reduction, and that each of these factors can vary over time.
C. Inform the stakeholders that the project prioritizes the highest business value items in the backlog first, and explain it is not unusual for the project to deliver less business value over time.
D. Review the value delivery schedule with the project team to understand why value delivery is decreasing, implement solutions to stabilize value delivery, and communicate the corrective actions.
Selected Answer: C
Question #: 898
Topic #: 1
While preparing an earned value analysis (EVA) for a project sponsor, the project manager provides the following information in the latest project report:
Approved work package cost estimates: US$9,500
Contingency reserves: US$500 –
Management reserves: 10% of contingency reserves
Percent complete of the project: 50%
Planned percent of the project: 40%
Actual cost (AC) of the project: US$4,500
According to the project status, the current budget at completion (BAC) is considered achievable.
What value represents the cost performance required for the remaining work to keep the project cost goal within the baseline?
A. 0.91
B. 0.88
C. 0.64
D. 1.25
Selected Answer: A
Question #: 46
Topic #: 1
A project manager wants to make sure that similar projects in the future use the project’s performance data as a reference. However, the project manager is not sure how to accomplish this.
What should the project manager do?
A. Keep project artifacts up-to-date and accessible to all stakeholders
B. Share project documentation in a repository with exclusive access
C. Schedule weekly knowledge-sharing sessions with key stakeholders
D. Send periodic emails to senior management with the latest project updates
Selected Answer: A
Question #: 521
Topic #: 1
In analyzing a project for monthly status reporting, the project manager notices that the schedule performance index (SPI) is 0,75 and the cost performance index
(CPI) is 1,25. The project manager must provide the first project status review soon and wants to emphasize that the project is under control.
How should the project manager report the project status to key stakeholders?
A. Prepare a detailed presentation for stakeholders on earned value including how it is calculated and the project’s current earned value results
B. Report that the project is behind schedule but that an additional experienced resource can be added to stay within schedule and maintain the budget
C. Perform a detailed root cause analysis utilizing a pareto chart and fishbone diagrams to demonstrate that the project is under control
D. Report that the project is not tracking as expected, but is still under control since the next project milestone is over a month away
Selected Answer: C
Question #: 1101
Topic #: 1
A project team is working hard to reach a milestone. The team morale is low because of the extended hours worked to meet the deadline. Adding to this tension is the fact that the team works remotely, and there has been little time to build relationships or get to know team members beyond the tasks that everyone performs.
What should the project manager do to address the remote team’s morale?
A. Evaluate the challenges and capture them with the team as part of the lessons learned
B. Plan a party to celebrate everyone’s accomplishments after reaching the milestone
C. Offer opportunities for coworkers to interact beyond tasks, and model this behavior to create a safe space
D. Invite the team to a work retreat to allow the team to build relationships in person and reach the milestone as planned
Selected Answer: C
Question #: 857
Topic #: 1
A project manager is leading a project when a major crisis suddenly causes an economic downturn, which may threaten the project outcome. What should the project manager do?
A. Update the project charter and benefits management plan with the current realities.
B. Create a proposal suggesting that the project sponsor terminate the project.
C. Reallocate some project resources to other assignments in the organization.
D. Document the new risks in the project benefits management plan and risk management plan.
Selected Answer: D
Question #: 846
Topic #: 1
A project team has been formed, and the tasks have been assigned to each team member. All team members have agreed to follow a hybrid project approach.
What should the project manager do to ensure the team performs as an organized unit?
A. Call a team meeting to discuss team members’ strengths and weaknesses.
B. Advise the team to adjust their work habits and behaviors to allow for better conflict resolution.
C. Establish rules and regulations for team members with consequences if the goals are not reached.
D. Establish team behavior and develop an understanding of how to work together.
Selected Answer: D
Question #: 1073
Topic #: 1
A project manager is working on a project for a startup company. The company launched cloud-based agile project management and DevOps training modules via the learning platform to support multiple self-paced and virtual learning formats. In a recent sprint, the quality assurance team failed to thoroughly inspect the modules before deployment, resulting in a poor customer experience.
Which of the following issues is the project manager facing?
A. Nonconformance issue
B. Escaped defect
C. Unmet planned-to-done ratio
D. Undetected error
Selected Answer: B
Question #: 380
Topic #: 1
A transportation company is transforming its operational processes and the main system this company uses to move freight. The scope statement is in place. An iterative delivery approach has been agreed by all stakeholders.
What does the project manager need to do next to help the team understand the work that needs to be done?
A. Create the requirements management plan to outline how project requirements will be collected, analyzed, and documented, and then assign requirements to team members.
B. Work with the team to decompose the scope into a WBS and work packages in order to create required deliverables and timelines.
C. Start working on the project management plan with work packages, a detailed schedule, and work assignments for team members.
D. Work directly with stakeholders on the work breakdown structure (WBS) and assign tasks with a required timeline for each team member to start the work.
Selected Answer: B
Question #: 616
Topic #: 1
A client mentioned that in the past 2 months, they have not been invoiced for completed work. The client has communicated that they will release the funds for other activities it the invoices are not sent.
What should the project manager do next?
A. Work with the client and agree on a schedule to provide them with the invoices
B. Reach out to the billing team and instruct them to issue the invoices immediately
C. Review the previous billing information and prepare a corrective action plan
D. Communicate and inform the client to go ahead and release the funds
Selected Answer: A
Question #: 1106
Topic #: 1
A project manager is newly assigned to the second phase of an ongoing project. During the implementation, a defect occurred and no one knows how to fix it, as the former engineering team has moved to another project. The customer warns that previously. this defect negatively affected the project schedule.
What should the project manager do first?
A. Check the organizational process assets (OPAs).
B. Update the risk management plan.
C. Acquire knowledgeable resources.
D. Extend the timeline of the project.
Selected Answer: A
Question #: 1088
Topic #: 1
During a project status meeting with senior managers, the project manager gives an update about the status of a deliverable. Some of the senior managers claim not to know about the deliverable.
What should the project manager do next?
A. Check if these stakeholders attend regular project meetings.
B. Meet with these stakeholders to review the project charter.
C. Review the project charter to validate this claim
D. Validate if the project charter changed from the original one.
Selected Answer: B
Question #: 1086
Topic #: 1
A construction company recently won the bid for a project to build a cable bridge. A project charter has been prepared and a project manager has been assigned. The project manager is creating a work breakdown structure (WBS) for the project.
To what level should the project manager decompose their project?
A. To the lowest level where cost and duration can be estimated and managed
B. To the level where the highest level of quality is maintained
C. To level four of the schedule for bridge construction
D. To the level where the bridge can be constructed safely
Selected Answer: A
Question #: 1085
Topic #: 1
In a weekly status meeting with the client, the project manager asks each team member to present how their deliverables are impacting the customer’s final product requirements. Which leadership skill is the project manager applying?
A. Focusing on the important things
B. Maintaining team spirit and cooperation
C. Having a holistic and systemic view
D. Ensuring that expectations are clear
Selected Answer: C
Question #: 1078
Topic #: 1
A project manager is working on a project that is required to deliver value on an incremental basis. Which action should the project manager take to enable successful project execution?
A. Identify the tangible and intangible benefits.
B. Create a project schedule containing milestones.
C. Engage with the project sponsor to understand the scope.
D. Develop a comprehensive set of requirements.
Selected Answer: A
Question #: 483
Topic #: 1
During daily calls team members share task progress. One team member does not usually communicate many details and has critical tasks to be completed. All team members are located in different countries and critical work is about to start.
Which two options will help the project manager in this situation? (Choose two.)
A. Encourage all team members to use a virtual workspace
B. Ask the team to send emails with detailed task progress
C. Talk to the team member about their engagement and take appropriate action.
D. Reassign the work to a resource who participates in the daily calls
E. Report the team member’s poor performance to the functional manager
Selected Answer: AC
Question #: 462
Topic #: 1
The resource management plan is already done, and the team is located in different countries around the world. Team members are in multiple time zones, and they use different languages for communication. The project manager needs to keep the team organized and avoid misunderstandings and miscommunication that may produce a negative impact to the project.
What should the project manager do to reduce negative impacts to the project?
A. Modify the communications management plan to account for regional differences
B. Conduct cultural awareness seminars
C. Hold a virtual meeting to discuss the political environment
D. Conduct a multigenerational management training session
Selected Answer: A
Question #: 494
Topic #: 1
Some members of a project team are frustrated by a new team member who previously worked in a Scrum setting. This new team member approaches members of the project team on a daily basis in what appears to be an attempt to engage in individual standup meetings.
What should the project manager do?
A. Schedule a meeting for the project team to review the communications management plan.
B. Tell the rest of the project team to continue discussions with the new team member.
C. Send an email to the project team outlining the communications strategy.
D. Mentor the new team member on the methodology the project team is using.
Selected Answer: D
Question #: 1107
Topic #: 1
A project manager has taken over an agile project. There have been several issues during product development due to unclear product requirements.
How should the project manager resolve this issue?
A. Assist the team in estimating project tasks such as milestones and story points.
B. Gather the project team and product owner to find a solution design.
C. Review issues and identify opportunities for improvement that add value to the product.
D. Ask the team to rework the definition of done (DoD) before items can be pulled into the backlog.
Selected Answer: D
Question #: 224
Topic #: 1
During daily team standup meetings, team members constantly ask about which tasks they should focus on first.
How should the project manager ensure the team is fully productive?
A. Review the project backlog during the team’s standup meeting.
B. Encourage project team members to prioritize the product backlog.
C. Ensure team members are working according to the project plan.
D. Work with the product owner to ensure the project backlog is prioritized.
Selected Answer: D
Question #: 502
Topic #: 1
The project schedule is falling behind and the project manager observes that the project team seems to be spending the majority of their time writing documentation instead of performing project tasks.
What should the project manager do to help ensure that the team focuses on project tasks?
A. Assign a team member to handle the documentation activities
B. Coach the project team to complete the project documentation activities
C. Review and adapt the appropriate project artifacts
D. Save all documentation activities until tire end of the project
Selected Answer: C
Question #: 86
Topic #: 1
A business stakeholder for a project is reluctant to accept an agile approach due to a previous bad experience, and is pushing for a predictive approach.
What strategy should the project manager use to persuade the stakeholder to use an agile approach?
A. Agree on a predictive approach, but apply agile concepts under the project management umbrella.
B. Ensure the stakeholder that an agile approach will deliver all of the expected results in a shorter period of time.
C. Document the request and escalate to upper management to consider a modification of the project charter.
D. Propose a phased project approach with multiple small interactions and build trust with the stakeholder through frequent value delivery.
Selected Answer: D
Question #: 471
Topic #: 1
During the design phase of a project, the project manager notices that the schedule performance index (SPI) is 1,8 and the cost performance index (CPI) is 0,1. In a weekly meeting with top management, the project manager reports concerns about these indicators. However, the most concerned person was the project sponsor who said that if the trend continues, they will be forced to prematurely close the project.
What should the project manager do?
A. Monitor the project sponsor, but understand that it is normal to spend more money in the design phase of a project
B. Stop crashing the schedule
C. Manage the project sponsor closely and revise the project’s resource management plan to improve indicators
D. Use a resource-leveling technique
Selected Answer: B
Question #: 509
Topic #: 1
A company wants to increase the commercial value of one of its products in a highly competitive market. In order to do this, the company commissions a project to create a prototype. The team constructs the prototype incrementally.
Which action should the project manager take as a priority?
A. Emphasize the use of Kanban methodology
B. Ensure the project sponsor is aware of the go-to market date
C. Deliver business value as soon as possible
D. Implement a plan-do-check-act (PDCA) cycle
Selected Answer: C
Question #: 1048
Topic #: 1
A product owner is invited to a sprint review meeting. At the end of the review, the product owner says that the increment is ready to be delivered to the customer.
What conclusion should the project manager come to with regard to the product owner’s statement?
A. The product owner trusts the team and is marking the product as complete.
B. The product owner does not have visibility into what the team has done in the product increment.
C. The product owner will release the product to customers without showing them a demo.
D. The product owner has evaluated the product against the definition of done (DoD).
Selected Answer: D
Question #: 460
Topic #: 1
A project manager is acting as a scrum master in a hybrid project and is dealing with a conflict between team members.
What strategy should be used to handle this conflict?
A. Sort conflicts into two groups: positive and negative
B. Place conflicts into categories: structural and interpersonal
C. Place conflicts on a shared conflict list and ensure it is visible
D. Review conflicts during daily Scrum so they are handled in a timely manner
Selected Answer: B
Question #: 512
Topic #: 1
A project in the execution phase is behind schedule and is missing some materials. The contractor submits an offer to supply the missing materials and reimburse the cost since the internal procurement process will cause more delay. The project manager does not agree with the costs submitted by the contractor for the missing materials.
What should the project manager do next?
A. Ask the project sponsor to allocate more budget to cover the costs
B. Update the procurement management plan and negotiate with the contractor.
C. Ask the contractor to review the offer and reduce the costs.
D. Update the procurement strategy and negotiate with the contractor
Selected Answer: B
Question #: 1110
Topic #: 1
A project team was asked to resume development activities on a project that was suspended for a few months due to the fast-changing environment and conditions. What should the project lead do?
A. Review the items remaining in the backlog with the project team
B. Ask the project team to approve all of the remaining backlog items
C. Ask the program manager to approve the backlog with the client
D. Review the items remaining in the backlog with the project sponsor
Selected Answer: E
Question #: 451
Topic #: 1
A marketing team is planning for a multiyear initiative that will include a lot of cross-functional stakeholders. The project manager has been assigned and is now in the project planning phase.
What item(s) should the project manager develop first?
A. A product backlog and identification of the features to be delivered
B. A business case and scope document
C. A communications management plan that addresses the team’s needs
D. A risk management plan to incorporate known risks
Selected Answer: C
Question #: 437
Topic #: 1
In an industrial plant, the owner has decided to add more capacity to the plant by installing a new machine and updating the software used in production. This capacity enlargement will occur while the plant is still functioning and producing. The software update will be accomplished using an agile approach in order to minimize risk. The machine procurement, installation, and integration will be accomplished using predictive approaches.
What types of communications will the project manager have to design into the schedule management plan to ensure the project will be on schedule?
A. Weekly colocated meetings with the relevant stakeholders
B. Biweekly conference calls with the relevant stakeholders
C. Weekly one-on-one meetings with each of the relevant stakeholders
D. Biweekly written status reports from the relevant stakeholders
Selected Answer: A
Question #: 507
Topic #: 1
After a couple of iterations, the project manager decides to present the product to a key stakeholder. The stakeholder’s feedback is that the team missed the mark on many features.
What should the project manager do to avoid this in the future?
A. Set up requirements-gathering sessions with all key stakeholders to evaluate the scope once again and reprioritize the backlog based on the sessions
B. Schedule adequate sprint demos to gather early feedback from the stakeholders and adapt the plan accordingly
C. Incorporate design thinking practices into the project life cycle to better understand the product’s personas and be more effective to match their needs
D. Evaluate the team’s skills to look for someone with experience in product design and assign that person the task of rebuilding the product interface
Selected Answer: B
Question #: 1080
Topic #: 1
A bank has initiated a project to replace an existing core system with a new one. The system will be launched in several stages after the completion of each project deliverable that must be approved by the key stakeholders.
What should the project manager do first?
A. Engage experienced key stakeholders in the implementation of the project.
B. Review the test and inspection plan with the key stakeholders.
C. Agree on quality standards with the key stakeholders.
D. Develop a requirements traceability matrix.
Selected Answer: C
Question #: 624
Topic #: 1
A critical deliverable for the current iteration is giving the team difficulties. Functionality and quality issues are constantly emerging and delaying iteration progress.
The project manager listens to the team’s concerns and discovered that the work is not being well coordinated among the team members.
Which two actions should the project manager take to handle this situation? (Choose two.)
A. Develop a team performance report to discuss in the next retrospective meeting.
B. Provide dear instructions on how the work should flow among the team members.
C. Schedule an iteration backlog refinement meeting to understand the issues.
D. Set up one-on-one meetings to provide feedback to the team members.
E. Prioritize the issues, focusing on the ones affecting the iteration goal.
Selected Answer: AE
Question #: 499
Topic #: 1
The project manager has learned that the project sponsor is unhappy with the development of the project requirements.
In order to realign the project with the sponsor’s expectations, what should the project manager do?
A. Review the project goal diagram with the team
B. Perform a stakeholder evaluation
C. Confirm which templates the team should be using
D. Review the risk management plan
Selected Answer: B
Question #: 495
Topic #: 1
An organization is transitioning to agile and a project has been chosen as a pilot. The assigned project manager only has experience using predictive approaches, but the project manager is now required to use agile approaches with the help of an agile coach. During the retrospective of the fifth sprint, the project team complains that many obstacles exist with the organization that are creating project delays and rework.
What should the project manager do in this situation?
A. Include impediment resolutions during daily standup meetings
B. Perform a root cause analysis during the standup meetings
C. Create a dedicated sprint to solve the obstacles with the team
D. Promote collaboration to help remove the obstacles for the team
Selected Answer: D
Question #: 604
Topic #: 1
A project manager has been asked to lead a project. The performing organization does not have a project management office (PMO) or formal governance policies procedures, and guidelines for this type of project.
What should the project manager do first to determine a governance approach for the project?
A. Consult a subject matter expert (SME) as to the best governance policies, procedures, and guidelines to be used by the project
B. Consult with team members and stakeholders to determine whether the organization has any informal governance policies procedures, and guidelines
C. Choose either a predictive or agile framework best suited to the nature of the project, and use this framework as the basis for project governance policies, procedures, and guidelines
D. Coach the self-managing team to produce tailored governance policies, procedures and guidelines for the project
Selected Answer: B
Question #: 779
Topic #: 1
An experienced, high-performing team has two new team members. After several iterations with the new team members, the project manager noticed that the team’s performance has decreased.
What should the project manager do?
A. Evaluate the two new team members.
B. Replace the two new team members.
C. Provide the team with a coaching session.
D. Allow the teams to organize themselves.
Selected Answer: A
Question #: 780
Topic #: 1
A team is working on a project using a hybrid approach, and they are facing a lot of obstacles and blockers from some stakeholders. What should the project manager do to improve project performance?
A. Ask stakeholders to communicate with the team directly.
B. Empower the team members to remove obstacles and blockers.
C. Add blockers to the issue log and risk management plan.
D. Address and remove obstacles and blockers for the team.
Selected Answer: B
Question #: 787
Topic #: 1
A project manager identified a risk on a deliverable completed by a contractor and added it to the risk register. During the last inspection meeting for the deliverable, the project manager notices that the suggested mitigation did not produce the expected results.
How should the project manager proceed?
A. Review the procurement performance to identify the root cause
B. Reevaluate the probability of the risk occurrence and mitigation strategy.
C. Issue a change request to apply the risk response plan for this risk.
D. Audit the procurement process to identify why the mitigation did not work.
Selected Answer: D
Question #: 793
Topic #: 1
An agile team has started a new project. When should the project manager organize their first team retrospective?
A. When more than a few weeks have passed.
B. When the team reaches a major milestone.
C. When the team completes a release of a monumental increment.
D. When the work is progressing well through the team.
Selected Answer: D
Question #: 1109
Topic #: 1
A project has been running successfully for 2 months. At a regular project meeting, the team raises several potential obstacles to future progress. The obstacles include vendor delivery performance, technical performance of a subsystem, and conflict with another division of the organization.
What should the project manager do next?
A. Escalate the obstacles to the project sponsor for assistance with resolution.
B. Engage with the external stakeholders and the other division of the organization to resolve the issues.
C. Work with the team and others in the network to assess and prioritize the obstacles.
D. Determine a change response to identify and resolve the obstacles to move the project forward.
Selected Answer: C
Question #: 409
Topic #: 1
During the course of a project, a junior team member approaches the project manager for some direction and advice on risk mitigation.
How should the project manager respond?
A. Offer guidance and follow up with some developmental activity for the junior team member.
B. Refer the junior team member to the senior team member who develops the risk mitigation strategy.
C. Inform the junior team member that risk mitigation is not part of their work.
D. Tell the junior team member that the information is available in lessons learned.
Selected Answer: A
Question #: 407
Topic #: 1
A project manager receives a voicemail from a business analyst on the project team. The business analyst indicates that an internal stakeholder is upset that they were not included before the project began. The stakeholder is asking for an addition to the requirements traceability matrix.
What should the project manager do to improve the stakeholder relationship?
A. Update the stakeholder engagement plan to ensure the stakeholder is included in the project stakeholder list.
B. Consult the project scope document to make sure the addition is in scope.
C. Engage the stakeholder to solicit more information before responding to the request.
D. Initiate a project change request so the change control board (CCB) can decide if it is in scope.
Selected Answer: C
Question #: 377
Topic #: 1
A company is changing their current business model. The change requires implementing a complex project using multiple agile teams.
What three options should the project manager have the testing team adopt as testing mechanisms? (Choose three.)
A. Story testing
B. Tests based on behavior and test-driven development
C. Independent personal testing
D. Security and performance testing
E. An experimental approach to cover all possible choices
Selected Answer: ABD
Question #: 358
Topic #: 1
A project manager has been assigned to an education project with the objective of training a workforce in application development. One of the deliverables is to provide internships to the best students in the customer’s active projects. However, the customer does not have enough projects in progress right now. The project manager decides to create several internal projects in order to ensure the internships.
Which three actions should the project manager take to fulfill this scenario without adding costs for the customer? (Choose three.)
A. Create a work breakdown structure (WBS) of the new scope with the internal projects.
B. Create a change request with the scope of the new internal projects.
C. Use the project’s contingency budget.
D. Influence the client to initiate a new project.
E. Manage the quality of the delivery.
Selected Answer: ABE
Question #: 353
Topic #: 1
A project team is working on an agile software development project. The project manager is concerned that the virtual team may not be as effective as a colocated team at headquarters.
Which two actions should the project manager leverage to ensure the team is meeting performance expectations? (Choose two.)
A. Require a monthly individual status report
B. Hold daily virtual meetings to review progress
C. Utilize a web-based kanban board
D. Task functional managers to drive accountability
E. Implement time-keeping software for team members
Selected Answer: BC
Question #: 351
Topic #: 1
A customer’s technical lead discussed a new feature with the project manager. The project manager believes the new feature will boost performance significantly and adds it as a high-priority item in the sprint backlog. At the end of the sprint, all of the planned stories were not completed because the new feature took more time.
What should the project manager do next?
A. Agree with the project team to modify and delete some of the stories in the current sprint backlog
B. Obtain approval from the project team and add the new story to the product backlog
C. Receive an agreement from the product owner and add the new story to the product backlog
D. Negotiate with the scrum master before adding the new story to the sprint backlog
Selected Answer: C
Question #: 894
Topic #: 1
A team has noticed a labeling mistake in two different prototypes. The mistake resulted in a need to apply a different destructive testing plan for each prototype. This resulted in a decline in team morale.
What should the project lead do?
A. Lead the team through the next sprint to prevent a similar issue.
B. Influence stakeholders to support the team allowing recovery within limits.
C. Bring in subject matter experts (SMEs) to coach the team.
D. Use cost and time contingencies to mitigate a project baseline impact.
Selected Answer: C
