PMP Topic 4
Question #: 301
Topic #: 1
A project manager is assigned to a regulatory project for their country. The deadline for delivering results in compliance with the new laws is very tight, and the project team members have not yet been assigned. One of the project manager’s peers informs the project manager that a project with the same scope for a different country was completed 1 year ago.
What should the project manager do first?
A. Register a new risk in the risk management plan.
B. Review organizational process assets (OPAs) and perform analogous estimating.
C. Ask for additional resources and review the project estimate.
D. Complete a bottom-up estimation for the project activities.
Selected Answer: B
Question #: 302
Topic #: 1
The team lead on a project has left the organization and management wants to promote engineer A to this position. The project manager is confident that selecting engineer A will add problems to the project and believes that engineer B would better fit this role. The project manager discussed all of the arguments with management but their decision remains unchanged.
What should the project manager do?
A. Promote engineer B instead since the project manager has the authority to make this decision.
B. Help engineer A to become familiar with this new role and ensure engineer B stays motivated.
C. Coach engineer B to be prepared to perform this role if and when engineer A fails.
D. Request management approval that engineer B will be promoted if engineer A fails in this role.
Selected Answer: B
Question #: 303
Topic #: 1
A project manager has been assigned to a new project that will be delivered using an agile framework. The sponsor is asking for a cost estimation to build the business case.
What should the project manager do?
A. Ensure the client representative is involved in the estimation.
B. Ensure that a 20% contingency is included in the estimation.
C. Review the completion costs of similar projects.
D. Review the lessons learned from similar projects.
Selected Answer: C
Question #: 304
Topic #: 1
A company is interested in reducing production costs in one of its production lines. When the project charter was about to be approved, one of the key stakeholders questioned the project’s value and caused a delay in the approval.
What should the project manager have done to avoid this setback?
A. Developed benchmarking
B. Assessed feasibility and impacts
C. Detailed the project charter
D. Analyzed stakeholders
Selected Answer: D
Question #: 305
Topic #: 1
The project manager just started leading a project team from which the previous project manager resigned. After a quick evaluation of the project, it is apparent that team morale is low due to continuous disagreement about how to complete tasks. Tasks are taking longer than forecasted and the project is off schedule.
What should the project manager do?
A. Conduct a meeting with the project team to discuss and address the sources of disagreement.
B. Crash the project timeline to ensure the project is back on schedule.
C. Inform the stakeholders that the project will be delayed due to previous team management.
D. Issue a change request to extend the project schedule based on identified delays.
Selected Answer: A
Question #: 306
Topic #: 1
The deliverables of a project have been completed. However, the stakeholders did not approve the deliverables, because they did not cover the needs of the business.
Which actions should the project manager have taken to avoid this situation?
A. Defined the project management plan and ensured it met the project objectives and business needs.
B. Ensured that the stakeholders participated in the daily meetings to confirm that the project was developing correctly.
C. Provided and explained the sprint backlog at the beginning of the project to the stakeholders and project team.
D. Requested that the team change the frequency of the deliverables in the development phase to obtain earlier feedback.
Selected Answer: B
Question #: 307
Topic #: 1
Companies A and B are codeveloping a cutting-edge technology product. Based on customer feedback, the marketing department urgently requests a new feature in 2 weeks. Company A’s front end is ready, but company B requires 4 weeks to deliver the complete back end and is busy with the current release.
What should the project manager do to obtain agreement from both companies and acceptance from marketing?
A. Plan the delivery of a minimum viable feature in 2 weeks to enable early showcasing of business value.
B. Stop the current release work for 4 weeks in order to work and deliver the new feature completely.
C. Create a special release 4 weeks after the current release to deliver the new feature in its entirety.
D. Add the new feature to the list for the next release and continue working on the current release.
Selected Answer: A
Question #: 308
Topic #: 1
A project manager has been assigned to deliver a challenging project on time and within budget. The project manager needs to empower the team members by removing organizational impediments and facilitating collaboration.
What should the project manager do to lead the project?
A. Use a servant leader approach.
B. Act as the project owner.
C. Perform the project sponsor activities.
D. Assume the functional manager role.
Selected Answer: A
Question #: 309
Topic #: 1
Some of the team members who are working on a new software tool are in a public space, arguing over a new feature being coded instead of completing the coding.
How should the project manager handle this situation and get the team to complete the task?
A. Contact the human resources (HR) department to tell them there is an argument in a public space and that they need to intervene immediately.
B. Engage in the conversation in the public space by telling them the expectations of the feature and advise them to return to their workspace.
C. Listen to the argument from a nearby location to understand the situation, then offer insight into the features when the team is calm.
D. Bring the team members to the meeting room to discuss the new feature and to reach a common understanding of the necessary coding.
Selected Answer: D
Question #: 310
Topic #: 1
A project manager is managing a government project that targets the development of small businesses in remote towns. The project team is having difficulty conducting entrepreneurship training in some of the targeted towns because the local municipal governments will not authorize the training. As a result of the delay, project implementation is at risk.
What is a probable reason for this?
A. The project should have constructed training centers in the remote towns.
B. The project did not identify and engage the correct stakeholders.
C. The project did not fully engage the project sponsor.
D. The project should have representatives in all the remote towns.
Selected Answer: B
Question #: 311
Topic #: 1
A project is in progress with a team that is new to agile approaches. After the first sprint review, the team performance begins slipping, and the conclusion is that there is not an adequate flow of work for the team.
What should the project manager do?
A. Provide the product owner with training.
B. Submit a change request to rebaseline the project.
C. Change the project approach to hybrid.
D. Discuss the issue with the stakeholders.
Selected Answer: A
Question #: 312
Topic #: 1
During iteration two of a project with two teams (A and B), the project manager is concerned that there are two critical activities from team A that must be started in iteration four. Additionally, these two activities are dependent on an activity from team B that has not yet been prioritized.
What should the project manager do?
A. Cancel the current iteration and reschedule it with the dependent activity.
B. Include the dependent activity in the current iteration for team B.
C. Ensure team B prioritizes the dependent activity in iteration three.
D. Assign the two critical activities to team B in iteration two.
Selected Answer: C
Question #: 313
Topic #: 1
A project manager is assigned to a new project team that has several stakeholders who can have significant influence over the project outcomes. The project manager categorized the stakeholders into four different groups and wants to define the communication strategy.
How should the project manager handle communication?
A. Define and direct communication to influential stakeholders.
B. Develop and define a communication strategy for stakeholders.
C. Utilize a uniform communication structure across all groups.
D. Describe the four groups in the project stakeholder matrix.
Selected Answer: B
Question #: 314
Topic #: 1
An agile project started 6 months ago. Since the beginning of the project, there have been disagreements among team members regarding daily meetings since some of the team members are not available at the same time. The project manager is convinced an agile team should be self-organizing, and that meeting times should be worked out by the team.
What should the project manager do?
A. Establish a team charter.
B. Recognize the team’s contributions.
C. Assign a team leader.
D. Establish a project schedule.
Selected Answer: A
Question #: 315
Topic #: 1
A team has been working for some time on a project with incremental deliveries. The project manager noticed that one of the team members is less engaged in team meetings, yet delivers promptly. While discussing the source of demotivation, the team member informed the project manager that this is due to a feeling of lack of skills in dealing with new tasks.
How should the project manager address the issue?
A. Replace the team member with a resource from another team who already has the requisite training and skills needed.
B. Review which tasks the team member would feel more motivated to work on, then assign those tasks to the team member.
C. Discuss growth and development needs with the team member and provide learning opportunities accordingly.
D. Create a self-paced learning plan with the team member during working hours, with checkpoints on learning progress.
Selected Answer: C
Question #: 316
Topic #: 1
In a hybrid project, the customer has issued a contract that specifies the deliverables for each quarter. The customer wants to show their stakeholders a tangible outcome in the first quarter and wants to move the second milestone to the first quarter. The project manager explains to the customer that it is not feasible unless the requirements for the second milestone are changed.
Which two actions should the project manager take? (Choose two.)
A. Ask the customer for their priorities regarding the requirements for the second milestone.
B. Escalate the issue to upper management to resolve the problem, and suggest a plan.
C. Convince the customer to leave the second milestone in place and not change it.
D. Tell the customer that moving the milestone has a very high impact on the cost of the project.
E. Go back to the development team and discuss which second milestone requirements can be performed in the first quarter.
Selected Answer: AE
Question #: 317
Topic #: 1
A project team is conducting sprint planning. At the end of the sprint, the product increment must be deployed on a customer’s site. The product owner received an email from the account manager that the customer may not be ready to install the new version of the product.
What should the project manager do?
A. Ask the sales team to inform the customer.
B. Contact the customer’s project manager.
C. Ask the product owner to inform the customer.
D. Contact the customer’s technical lead.
Selected Answer: C
Question #: 318
Topic #: 1
A project development team is located in different areas around the world. Last week, a very important release was delayed because one of the developers did not respond on time to an email that was sent to everyone. The developer seems to have missed reading the email.
What should the project manager do to avoid these situations?
A. Review the stakeholder engagement plan.
B. Review the resource management plan.
C. Review the risk management plan.
D. Review the communications management plan.
Selected Answer: D
Question #: 319
Topic #: 1
During a sprint, one of the team members found an issue. According to the team member and the product owner, the issue has a higher level of importance than the other features of the sprint, but is not a roadblock to completing it.
What should the project lead ask the project team do?
A. Avoid the temptation to make any changes and address the issue in the next sprint.
B. Submit the issue to the change control board (CCB) to evaluate and formally approve a plan to address it.
C. Address this issue only as it has a higher priority than the remaining features of the same sprint.
D. Follow the sprint plan by delivering the features established for the sprint and prioritize the issue in the backlog.
Selected Answer: D
Question #: 320
Topic #: 1
An external project manager is managing the construction of new corporate offices for a large company. The project management plan states that it is necessary to contract a highly trained external resource to revise and validate an important project component. The client has rejected hiring the external resource because of the high cost, even though it is within the project budget.
What should the project manager do to resolve this issue?
A. Try to accomplish the task internally by leveling resources from other projects.
B. Ask the client for a meeting and explain that the task will not be performed.
C. Evaluate the consequences and meet with the client to explain the possible scenarios.
D. Hire the resource in order to achieve the project objectives.
Selected Answer: C
Question #: 321
Topic #: 1
The project team is experiencing schedule delays due to issues arising with suppliers. Some of the tasks are on the critical path.
What should the project manager do in this situation?
A. Discuss the critical path issues with the purchasing department.
B. Review the critical path with the stakeholders to define next steps.
C. Review the work breakdown structure (WBS) with the suppliers.
D. Escalate the supplier-related issues to the sponsor for resolution.
Selected Answer: B
Question #: 322
Topic #: 1
In a daily standup meeting, a project manager notices that a team member’s reports include incomplete tasks with no impediments. A colleague informs the project manager that this team member is experiencing a personal issue.
What should the project manager do?
A. Ask the human resources (HR) manager to speak with this team member.
B. Coach the team member on how to keep work and personal issues separate.
C. Reallocate this team member’s tasks to others for the immediate future.
D. Understand the team member’s personal issue and offer them support.
Selected Answer: D
Question #: 323
Topic #: 1
During sprint planning, the product owner wants to prioritize items with high business value. However, the project team is concerned about technical debt and infrastructure dependencies to deliver the expected value.
How should the project manager handle this issue?
A. Support a voting exercise so all team members can express their opinion and the reason behind their vote.
B. Support the project sponsor so the decision is made top-down and the team follows the provided direction.
C. Support the product owner so only items with high business value are included in the next sprint.
D. Support the project team so technical debt and infrastructure dependencies are included in the next sprint.
Selected Answer: D
Question #: 324
Topic #: 1
In a project, one team member has been asking for directions and what actions to take on many tasks. As a result, the team member has performed slowly in project delivery.
What should the project manager do to help this team member?
A. Assign another senior team member to coach the team member.
B. Address the team member’s performance accordingly.
C. Empower the team member to make decisions.
D. Mentor the team member on a regular basis.
Selected Answer: D
Question #: 325
Topic #: 1
A project manager has noticed that a critical team member is consistently arguing with a client. This has started to have a negative effect on the meetings.
How should the project manager address this?
A. Talk to the client privately to highlight the situation.
B. Explain the impact of the scenario to the project team member.
C. Remove the project team member from all future meetings.
D. Recommend a performance improvement plan to the project team member.
Selected Answer: B
Question #: 326
Topic #: 1
A company plans to initiate a project involving a new technology. Approval for the project is required.
What should the project manager do?
A. Review the cost and schedule baselines for execution.
B. Define change management for the new technology.
C. Identify the risks in implementing the new technology.
D. Analyze the cost and identify the project benefits.
Selected Answer: D
Question #: 327
Topic #: 1
A project manager is performing the role of scrum master for a team of developers. There is a conflict among the developers, generated by differences in how a feature can be delivered. The project manager organized a few spikes to resolve this conflict.
What should the project manager do next?
A. Organize a multivoting event to achieve consensus of the whole team.
B. Allow the team to decide on their own which option should be implemented.
C. Organize more spike events until consensus of the team is reached.
D. Ask the project sponsor to decide which option should be implemented.
Selected Answer: A
Question #: 328
Topic #: 1
In the middle of a software development project, the lead design programmer accepted an offer from a competitor. The project manager needs to find a replacement to meet an upcoming milestone.
What should the project manager do?
A. Consult the risk response plan.
B. Update the resource calendar.
C. Issue a request to the change control board (CCB).
D. Assign the tasks to another team member.
Selected Answer: A
Question #: 329
Topic #: 1
A project manager notices a conflict in the team on both technical and interpersonal levels during the execution phase of a project.
What should the project manager do?
A. Hold a team meeting to understand and address the conflict.
B. Schedule a monthly meeting to handle all project conflicts.
C. Address the conflicts during the lessons learned session.
D. Hire an external consultant to lead an organizational intervention.
Selected Answer: A
Question #: 330
Topic #: 1
In an agile project, the team decided to have a rotating group of facilitators for the daily scrum. Overall, most of the facilitators have grown and done well in this role; however, a few of them tend to run inefficient daily scrums.
What should the project manager do next?
A. Praise the team for self-organizing and growing, then work one-on-one with the facilitators, as needed.
B. Return to using the scrum master as the facilitator for the daily scrums now that the trial period is over.
C. Ask the facilitators who are doing well to continue and recommend that the others stop facilitating.
D. Retrain all team members on daily scrum facilitation to ensure there is consistency in the approach.
Selected Answer: A
Question #: 331
Topic #: 1
A project manager discovers that the project team is spending a large amount of time delivering several reporting formats for the same project updates to multiple stakeholders.
What should the project manager do to reduce the time spent on these activities?
A. Update the communications management plan to remove less influential stakeholders.
B. Delegate all of the stakeholder communications activities to a project team member.
C. Segment the types of communications to be delivered to different stakeholders.
D. Hold biweekly status meetings to deliver information to all stakeholders at once.
Selected Answer: C
Question #: 332
Topic #: 1
A project manager has been transferred to another country to work on a key project. The project manager successfully completed the planning phase and has started the execution phase, reporting good progress. During the last meeting with the project sponsor, the project manager was told that some stakeholders have complained that the project manager’s emails are very harsh.
What should the project manager do to solve this situation?
A. Determine the level of influence of the stakeholders who are complaining.
B. Change the communication mode from emails to meetings to reduce stakeholders complaints.
C. Adjust the communications management plan to gain stakeholder trust.
D. Explain to the sponsor that the communication model being used is from company headquarters.
Selected Answer: C
Question #: 333
Topic #: 1
When trying to track project benefits, a project manager realizes that some key performance indicators (KPIs) are not yet defined.
What should the project manager do?
A. Forward the issue to the benefit owner and ask them to collect the missing data and build the KPIs.
B. Coordinate with the benefit owner to track and collect the missing data and build the KPIs.
C. Work with the business analysts to track and collect the missing data and build the KPIs.
D. Ask the program manager to track and collect the missing data and work to build the KPIs.
Selected Answer: B
Question #: 334
Topic #: 1
A project manager is assigned to work on a complex and innovative project. The technology being used and developed is new and complicated, and most of the stakeholders are unfamiliar with it.
Which approach should the project manager use as a servant leader?
A. Escalate the issue with upper management to find a novel solution for this situation.
B. Contact the project sponsor to get those stakeholders removed from the project.
C. Allocate resources to provide training about the new technology to the stakeholders.
D. Ask stakeholders to find and self-fund education about this new technology.
Selected Answer: C
Question #: 335
Topic #: 1
A project is in the start-up phase of the project life cycle. The project team consists of 20 people from five different countries. The project team is scheduled to have quarterly face-to-face meetings. However, due to unforeseen circumstances, no face-to-face meetings can occur. The project manager is concerned that the team may not be able to fulfill their individual roles without face-to-face meetings.
What should the project manager do in this situation?
A. Utilize virtual teams for meetings and deliverables.
B. Use the contingency reserve and subcontract the work.
C. Review the risk register for this unforeseen circumstance.
D. Ask for an extension of time on the project deliverables.
Selected Answer: C
Question #: 336
Topic #: 1
A key project stakeholder does not attend any of the project meetings and is providing false information that the project team is not delivering on time.
What should the project manager do to address this situation?
A. Email the latest status report to the key stakeholder.
B. Discuss communication needs with the key stakeholder.
C. Create a new communication artifact for the key stakeholder.
D. Share the meeting recordings with the key stakeholder.
Selected Answer: B
Question #: 337
Topic #: 1
A customer reviewed the plan for a project with high uncertainty. The customer expressed concerned about the work requiring so many iterations with a risk of not reaching the mandatory delivery date.
Which approach should the project manager use in this situation?
A. Predictive approach
B. Kanban approach
C. Hybrid approach
D. Agile approach
Selected Answer: C
Question #: 338
Topic #: 1
A project manager encounters a governance issue during the project execution phase. One of the team members complains about receiving assignments from multiple people and states they are not able to work effectively.
What should the project manager establish first in the project governance structure?
A. Clear project work breakdown structure (WBS) and timeline
B. Resource management and conflict resolution plan
C. Risk management and issues resolution plan
D. Clear responsible, accountable, consult, and inform (RACI) matrix
Selected Answer: D
Question #: 339
Topic #: 1
A project manager has been asked to participate in the procurement process for a software application that allows customers to buy online e-learning courses.
The project manager will take over the project once the supplier has been sourced.
What should the project manager do before the project starts?
A. Ask the project sponsor to involve the legal department in the negotiation for the project agreement.
B. Notify the project sponsor that the project manager cannot be involved in the agreement negotiation process.
C. Inform the project sponsor that once the agreement has been signed, there cannot be any changes to the scope of the project.
D. Ensure that the requirements for the project are understood and that the objectives are verified before approval of an agreement.
Selected Answer: D
Question #: 340
Topic #: 1
A company is about to start a complex research project. Due to the level of uncertainty, the project manager recommends the use of a hybrid approach; however, the organization only has experience with predictive projects.
How can the project manager strategize the use of a hybrid approach to the organization?
A. Submit a notification to the project team confirming they will be using a hybrid approach on the project.
B. Send a letter to the project management office (PMO) requesting to use a hybrid approach.
C. Create a project change request to execute the project using a hybrid approach.
D. Present the benefits of a hybrid approach to key stakeholders to get their support.
Selected Answer: D
Question #: 341
Topic #: 1
During project implementation, one team finds out that a key project deliverable was not budgeted.
What should the project manager do first?
A. Escalate the issue to the project sponsor for resolution.
B. Hold the team accountable and ask for an immediate solution.
C. Meet with the team to discuss alternatives.
D. Remove the deliverable from the project scope.
Selected Answer: C
Question #: 342
Topic #: 1
During the final stage of the launch for a new design, team members are having a conflict about some features of the design.
What should the project manager do?
A. Call a stakeholder meeting along with team members and seek consensus.
B. Ask stakeholders to reduce the scope in order to meet project deadlines.
C. Ask the project sponsor to make the decision about the design features.
D. Review the design with the team members and propose a new launch date.
Selected Answer: A
Question #: 343
Topic #: 1
An agile team is developing a new content management system. Some of the team members are struggling to deliver certain features since they have never worked on this type of solution.
What should the project manager do?
A. Ask the team to read through all of the available system documents.
B. Encourage the team to hold a knowledge-sharing session in each iteration.
C. Encourage the team members to make changes directly in the system.
D. Replace the members with new members who understand the system.
Selected Answer: B
Question #: 344
Topic #: 1
Key decision makers are meeting to define the objectives of a new database migration project. There are many disagreements about scope and time lines among the leaders of various company departments.
How should the project manager impartially prioritize the requirements to be integrated?
A. Retain only requirements that result in profitable revenue growth.
B. Ensure the CEO selects the requirements from all department leaders.
C. Give each department a fixed budget that will cover ten requirements.
D. Rank the requirements with the highest benefit-cost ratio as more important.
Selected Answer: D
Question #: 345
Topic #: 1
An agile team is required to address a technical, complex requirement that has no visual deliverable to show the customer.
What guidance should the product manager provide to improve the requirement development?
A. Reprioritize the product backlog by lowering the priority of the complex activity, so it will be worked on later in the project.
B. Allow the team to focus and complete the complex work because it will reduce the risk of finding issues later in the project.
C. Discuss this with the team and reprioritize the backlog to deliver maximum value by including a portion of the complex work.
D. Inform the customer that there will not be any deliverable due to the complexity involved in the requirement.
Selected Answer: C
Question #: 346
Topic #: 1
A project manager is leading an electrical project that spans five towns. The project manager is informed by the team that one of the towns is not allowing the team to work there even though the town was included in stakeholder engagements before the start of the project.
What should the project manager do?
A. Engage with the town’s authorities to discuss the reason for the change in commitment and agree on a solution.
B. Instruct the team to move to the next town and continue the project to avoid further delays.
C. Change the project scope and seek approval to exclude this town from the overall project.
D. Retrieve all minutes of stakeholder engagements and send to the town as a reminder of their commitment to the project.
Selected Answer: A
Question #: 347
Topic #: 1
A government agency is developing a new connectivity policy. The assigned project manager is a famous economist with international recognition. The team is eager to work with the project manager, but feels intimidated. The project manager realizes that a junior economist, whose tasks are behind schedule, is especially intimidated by the situation.
What should the project manager do first?
A. Consider organizing paired work sessions for the junior and senior economists.
B. Reassign some of the junior economist’s tasks to other economists.
C. Evaluate the performance of the junior economist in the upcoming months.
D. Request to replace the junior economist with a more experienced economist.
Selected Answer: A
Question #: 348
Topic #: 1
A project is halfway through its execution phase. The quality specifications for the project deliverables are formally accepted. However, a key stakeholder is dissatisfied, stating that the deliverables do not meet the quality specifications.
What should the project manager do in this situation?
A. Inform the project sponsor of the stakeholder’s dissatisfaction.
B. Review the requirements traceability matrix and conduct inspections.
C. Document the issue in the issue log and send a report to management.
D. Notify the stakeholder that arbitration procedures will be followed.
Selected Answer: B
Question #: 349
Topic #: 1
A team is finishing the third release to present to the stakeholder as part of a demonstration. The company that subcontracts the developers has communicated that there is a cash flow problem and the company will not be able to provide the same resources for the next iterations.
What should the project manager do next?
A. Analyze the impact against the release plan if the blocker is not addressed.
B. Create a risk register to track the risks and request additional budget.
C. Escalate the situation to the project sponsor for a possible resolution.
D. Work with the project owner to prioritize the product backlog.
Selected Answer: C
Question #: 350
Topic #: 1
An organization is transitioning from a predictive to an agile approach.
What should the project manager do to ensure that the agile approaches will bring about significant change?
A. Obtain full management support
B. Identify the organization’s key clients
C. Learn as much as possible about the organization
D. Conduct agile training for the team members
Selected Answer: A
Question #: 351
Topic #: 1
A customer’s technical lead discussed a new feature with the project manager. The project manager believes the new feature will boost performance significantly and adds it as a high-priority item in the sprint backlog. At the end of the sprint, all of the planned stories were not completed because the new feature took more time.
What should the project manager do next?
A. Agree with the project team to modify and delete some of the stories in the current sprint backlog
B. Obtain approval from the project team and add the new story to the product backlog
C. Receive an agreement from the product owner and add the new story to the product backlog
D. Negotiate with the scrum master before adding the new story to the sprint backlog
Selected Answer: C
Question #: 352
Topic #: 1
DRAG DROP –
A project manager in an automotive company is scheduling activities for a complex project. Some of the project requirements are fixed and some are flexible.
Match the items on the left with the methodology on the right that the project manager is using.
Select and Place:
Suggestion Answer:
Question #: 353
Topic #: 1
A project team is working on an agile software development project. The project manager is concerned that the virtual team may not be as effective as a colocated team at headquarters.
Which two actions should the project manager leverage to ensure the team is meeting performance expectations? (Choose two.)
A. Require a monthly individual status report
B. Hold daily virtual meetings to review progress
C. Utilize a web-based kanban board
D. Task functional managers to drive accountability
E. Implement time-keeping software for team members
Selected Answer: BC
Question #: 354
Topic #: 1
An organization is transitioning to an agile delivery approach. There is only one project that is being used as a pilot for the new approach. The project management office (PMO) manager has asked the project lead how communications with the project team and the stakeholders will be managed.
What should the project lead recommend?
A. Send weekly reports to the PMO, and use a kanban board for the product owner and the project team
B. Send the weekly report to the PMO and the product owner, and use a kanban board for the project team
C. Invite the PMO manager to the daily standup with the project team and product owner
D. Send weekly reports to all stakeholders, including the project team and the product owner
Selected Answer: A
Question #: 355
Topic #: 1
An urgent meeting has been established with the project team to discuss the cause of some quality issues that are preventing delivery to the client. The product owner recommends a root cause analysis (RCA).
What should the project lead do?
A. Discuss the product owner’s recommendations with the team and implement the agreed-on solutions
B. Allow the team to self-organize so one of the resources can lead the team to achieve consensus
C. Discuss the recommendations with the test manager and request better quality control
D. Facilitate the meeting so anyone can share their ideas and is heard during the session
Selected Answer: A
Question #: 356
Topic #: 1
DRAG DROP –
In an effort to modernize the technology for a project, the project manager has been discussing risk prioritization with the project team. The project manager determines that additional parameters are needed to iteratively assess and prioritize the project risks.
Match the project manager’s goals on the left with the relevant risk parameter on the right.
Select and Place:
Suggestion Answer:
Question #: 357
Topic #: 1
The project sponsor of a major initiative is consistently changing the prioritization of modular work packages. The team is used to three week sprints and is becoming increasingly frustrated with the daily changes in scope.
What should the project manager do?
A. Set up a meeting with the sponsor to explain the importance of keeping a strict sprint cycle.
B. Decrease the sprint cycle to the average reprioritization request by calculating it in days.
C. Set up a meeting with the project team and ask for their opinion on what to do.
D. Move to a Kanban strategy so that work can be reallocated more easily.
Selected Answer: A
Question #: 358
Topic #: 1
A project manager has been assigned to an education project with the objective of training a workforce in application development. One of the deliverables is to provide internships to the best students in the customer’s active projects. However, the customer does not have enough projects in progress right now. The project manager decides to create several internal projects in order to ensure the internships.
Which three actions should the project manager take to fulfill this scenario without adding costs for the customer? (Choose three.)
A. Create a work breakdown structure (WBS) of the new scope with the internal projects.
B. Create a change request with the scope of the new internal projects.
C. Use the project’s contingency budget.
D. Influence the client to initiate a new project.
E. Manage the quality of the delivery.
Selected Answer: AB마
Question #: 359
Topic #: 1
A project is in the knowledge transfer phase, and a few subject matter experts (SMEs) went to the client site for knowledge transfer. The SMEs captured various process deviations without sharing with the project team.
How can the project manager ensure knowledge transfer across the team?
A. Ask the project team to run a deviation log review meeting with the client, highlighting that the project may not be able to go live as scheduled.
B. Ask the project team to facilitate a lessons learned session during the project closure phase to incorporate this issue.
C. Ask the project management office (PMO) to provide team members with real-time visibility for deviations and facilitate team members to resolve issues.
D. Ask the SMEs to share the knowledge transfer documents with all other members by placing the documents in the project management information system (PMIS).
Selected Answer: D
Question #: 360
Topic #: 1
A project manager is assigned to a new marketing campaign. The sponsor gives the project manager an approved project management plan for review and explains the scope, business requirements, deliverables, and stakeholders. The project manager asks to see the project charter to gain a better understanding of the project. The sponsor says the project is small and simple so there is no need for a project charter.
What should the project manager do?
A. Develop the project charter and send it for approval.
B. Explain that a project charter is necessary to ensure agreement on scope and deliverables and to define the project manager’s responsibilities.
C. Speak with peers about the need for a project charter.
D. Agree that the project does not require a project charter, especially since the deliverables and milestones are included in the project management plan.
Selected Answer: B
Question #: 361
Topic #: 1
A large multi-year project requires highly skilled staff for successful deployment. The management team and the project sponsor have analyzed the resource requirements and agreed to have permanent staff hired for the project to avoid potential budget overrun. However, there is a risk of staff turnover during the course of the project, which may have an impact on the delivery.
Which two actions should the project manager take to mitigate this risk? (Choose two.)
A. Meet with management to discuss dividing the project into smaller projects.
B. Convince senior management to hire third-party staff.
C. Enhance the competencies of the project team through training, mentoring, and coaching.
D. Increase the trained staff to create back-up for resources.
E. Introduce a recognition program to motivate and reward resource performance.
Selected Answer: CE
Question #: 362
Topic #: 1
A project team with members from many different countries is struggling to cooperate. The project manager accepted these difficulties during the storming phase of team development, but the team has not moved to the next phase. The project is beginning to fall behind schedule.
What can the project manager do to move the team to the norming phase?
A. Plan social activities to help foster stronger interpersonal relationships and identify shared goals.
B. Figure out who is behind the issues and apply progressive disciplinary techniques.
C. Speak with the project sponsor about changing the team composition.
D. Show the team the schedule impact of their communication issues and encourage them to put their differences aside.
Selected Answer: A
Question #: 363
Topic #: 1
In a software development project, the product owner and development team agree on a sprint backlog. The highest priority in the backlog is to build a payment module. The team worked on the module during the first half of the sprint, but now two developers want to spend the rest of the sprint focusing on refactoring another feature that might create issues in the future.
What should the project manager do?
A. Let the developers focus on the refactoring work and discuss it in the retrospective.
B. Restate to the developers the importance of focusing and meeting the sprint goal.
C. Escalate the issue to the developers’ functional managers.
D. Praise the developers for their proactivity and focus on quality.
Selected Answer: B
Question #: 364
Topic #: 1
From previous lessons learned working with a client, a project manager notes that the client’s turn-around times on documents sent for approval were very slow and well outside of the agreed timelines.
At the initial kick-off meeting with the same client, how should the project manager approach this issue for the new project?
A. Update the project risk register with the potential for delays.
B. Inform the client that extra resources will be added to give the client more time for reviews.
C. Work with the client on an acceptable amount of time for document approval.
D. Inform the client of their responsibility in relation to document approval.
Selected Answer: C
Question #: 365
Topic #: 1
During an ongoing project, a key resource asks the project manager about the project purpose and if it is aligned with the organization’s strategy.
What should the project manager share with the key resource?
A. The updated project management plan
B. The updated benefits management plan
C. The updated communications management plan
D. The updated scope management plan
Selected Answer: B
Question #: 366
Topic #: 1
After completion of a project with specific users in various countries, the project manager’s supervisor asks if the project users are satisfied with the way the project was run.
What two actions should the project manager take? (Choose two.)
A. Send a questionnaire to the project participants and seek their feedback.
B. Refer to the communications management plan.
C. Obtain official approval on the new process from the various countries.
D. Prepare the lessons learned from the project phase.
E. Deliver the project materials to the users and see if they have any comments.
Selected Answer: AB
Question #: 367
Topic #: 1
A project manager joins a team that is providing a customized enterprise resource planning (ERP) system to a client. A potential design problem is identified by the development team. After reviewing this issue with the project owner and team members, all agreed to revise the design to avoid a system defect when deployed. The design is already approved.
What should be the project manager’s next steps?
A. Make a change request and get formal approval from the project owner.
B. Inform the client of the problem and follow the change request process.
C. Conduct a proof of concept to make sure there are no problems in the revised design.
D. Amend the design specifications and pass them to the development team for reprogramming.
Selected Answer: C
Question #: 368
Topic #: 1
During the execution of a project, the finance team identified that they were not involved in building the business case for the project and will not approve the estimated return on investment (ROI).
What should the project manager do?
A. Revisit the communications management plan and make necessary adjustments.
B. Revisit the scope management plan and note this as a risk.
C. Continue developing based on the project management plan and address the issue post delivery.
D. Schedule a meeting with the product owner and finance team to agree on course corrections.
Selected Answer: D
Question #: 369
Topic #: 1
After the project charter’s approval, the project manager needs to work on detailed project requirements, constraints, and assumptions with stakeholders.
However, not all of the stakeholders are immediately available for a meeting in the short term.
What should the project manager do in order to gather the information needed from stakeholders?
A. Conduct a meeting to build the project management plan with the stakeholders who are available.
B. Email, call, or meet with each stakeholder separately to obtain their input.
C. Escalate to the project sponsor that not all stakeholders are available for a meeting.
D. Meet with the project management team to build the project management plan before consulting stakeholders.
Selected Answer: B
Question #: 370
Topic #: 1
A project manager has been selected to deliver one of an organization’s key flagship solutions. Critical success factors include agility, market adaptation, and a quick response to market offerings.
What is one of the key activities that the project manager should undertake to ensure company success?
A. Request more funding from the project sponsor to hire additional skilled resources and to incorporate additional quality in the project delivery approach and outcome.
B. Review the project objectives with the project sponsor to agree on more realistic and achievable project plans and deliverables.
C. Create a business case after performing a market review, and then submit it to the sponsor to modify the project deliverable to meet the newly defined objectives.
D. Conduct periodical reviews of the project plans, objectives, and deliverables to ensure all relevant data are captured to continue making informed project decisions.
Selected Answer: B
Question #: 371
Topic #: 1
During the implementation of a project, the project team discovered a new opportunity. After an internal review, the project team agreed that the opportunity is outside of the project scope. The project manager decided to update the risk register and escalate the opportunity to a higher level.
What should the project manager do next with this opportunity?
A. No more action is required.
B. Share this opportunity with another project.
C. Further monitor the opportunity.
D. Establish a contingency reserve to support the opportunity.
Selected Answer: A
Question #: 372
Topic #: 1
During a project’s third iteration, two of the existing team members were replaced. As the project entered the next iteration, the team velocity dropped and the performance started to slip.
What should the project manager do?
A. Guide the team to revert back to the forming and storming stages.
B. Discuss the decrease in productivity with human resources (HR).
C. Convene a team building event to address key performance indicators (KPIs).
D. Escalate the issue to the project sponsor.
Selected Answer: A
Question #: 373
Topic #: 1
While managing a project, the project manager has just noticed that the last several monthly invoices have been challenged by the client when they were clearly defined. The actual invoice payments received have also been late and were outside of the contracted payment schedule. Recent invoices have only been partially paid.
What should the project manager do?
A. Review past projects for payment-related lessons learned.
B. Add nonpayment to the issue log and keep tracking payments.
C. Conduct a meeting with the project team to update the procurement management plan.
D. Hold a meeting with the client to address the issue.
Selected Answer: D
Question #: 374
Topic #: 1
During a retrospective review, many project team members say they are not completing tasks during the iterations because of interruptions and requests for help from other teams.
As a team facilitator, what should the project manager do to avoid this?
A. Reunite with the project team members affected and tell them not to reduce the team’s capacity.
B. Hire a coach to help all project teams to improve their abilities to solve problems on their own.
C. Recommend to the project team members that they should improve their planning and make their stories smaller.
D. Identify the problem’s root causes and define the ground rules with all project team members to minimize interferences.
Selected Answer: D
Question #: 375
Topic #: 1
A new project manager was assigned to a project during implementation. The project manager realized that new tax policies are creating a risk for a cost overrun by 25%. The project manager updated the risk register and kept the project running as normal. The CEO has announced that the project could be cancelled since the acceptable cost overrun is only 20%. The project manager was quite surprised as this was new information.
What should the project manager have done to avoid this?
A. Implemented the communications management plan properly.
B. Implemented the stakeholder engagement plan correctly.
C. Provided a proper risk response.
D. Ensured the risk tolerance of the company was properly updated.
Selected Answer: B
Question #: 376
Topic #: 1
A company that is heavily focused on delivering projects using predictive approaches on-boards a new project manager who uses hybrid approaches. The scope of the project contains a number of unclear requirements.
How should the project manager plan the delivery of the project?
A. Ignore the unclear requirements and focus on the delivery plan of the project.
B. Wait for the requirements to be more clear before any further action is taken on the project.
C. Break down the requirements and prioritize the requirements into iterative work packages.
D. Escalate the issue of unclear requirements to the management team and wait for final authorization.
Selected Answer: C
Question #: 377
Topic #: 1
A company is changing their current business model. The change requires implementing a complex project using multiple agile teams.
What three options should the project manager have the testing team adopt as testing mechanisms? (Choose three.)
A. Story testing
B. Tests based on behavior and test-driven development
C. Independent personal testing
D. Security and performance testing
E. An experimental approach to cover all possible choices
Selected Answer: ABD
Question #: 378
Topic #: 1
A new resource has joined an iterative project team. The project manager notices that the resource is unable to complete the deliverables on time.
How should the project manager address this situation?
A. Discuss options to improve performance with the resource manager.
B. Provide performance feedback as part of the retrospective ceremony.
C. Address the lack of performance by coaching the new team member.
D. Request a more efficient replacement resource from the project sponsor.
Selected Answer: C
Question #: 379
Topic #: 1
A large corporation is transforming itself from a predictive to agile approach. A project team with knowledge of agile practices is experiencing significant conflicts with the executives regarding the processes to be followed.
How should these conflicts be resolved?
A. Train the executives on agile practices.
B. Include the executives in team retrospectives.
C. Negotiate with the executives and agree on a process.
D. Request that the executives use agile practices.
Selected Answer: C
Question #: 380
Topic #: 1
A transportation company is transforming its operational processes and the main system this company uses to move freight. The scope statement is in place. An iterative delivery approach has been agreed by all stakeholders.
What does the project manager need to do next to help the team understand the work that needs to be done?
A. Create the requirements management plan to outline how project requirements will be collected, analyzed, and documented, and then assign requirements to team members.
B. Work with the team to decompose the scope into a WBS and work packages in order to create required deliverables and timelines.
C. Start working on the project management plan with work packages, a detailed schedule, and work assignments for team members.
D. Work directly with stakeholders on the work breakdown structure (WBS) and assign tasks with a required timeline for each team member to start the work.
Selected Answer: A
Question #: 381
Topic #: 1
After a project has been approved, a key stakeholder tells the project manager that the current project management strategy is not well defined. The project manager is also informed that the key stakeholder does not want to hold a working session.
What should the project manager do first?
A. Share the project documents and invite the key stakeholder to discuss any concerns.
B. Invite the key stakeholder to the project’s change control board (CCB) to discuss adjustment of the project strategy.
C. Ask the project sponsor to exert authority on the key stakeholder in order to maintain the approved timeline.
D. Proceed with a working session for teams that do not belong to that key stakeholder.
Selected Answer: A
Question #: 382
Topic #: 1
A senior business stakeholder with many years of experience is pressuring an agile team to deliver most of the promised functionality to the customer 18 months in the future as opposed to multiple, incremental deliveries over the course of the 18 months.
What should the project lead do next?
A. Work with the agile team to schedule the incremental deliveries to enable delivery of business value sooner to the customer.
B. Work with the stakeholder to understand what the concerns are while, at the same time, conveying the benefits of incremental deliveries.
C. Schedule meetings with the customer to determine their ability to support multiple incremental deliveries.
D. Provide details of the concern to the agile team and adjust their goals and release plans to conform to the stakeholder’s request.
Selected Answer: B
Question #: 383
Topic #: 1
A new project manager is assigned to lead an agile project. The project manager wants to use motivation to encourage the team to perform well throughout the project.
What should the project manager do?
A. Implement a reward system aimed to keep the team engaged and motivated.
B. Find another method to increase the team’s performance.
C. Use the management reserves to fund some team-building activities.
D. Inflate project estimates to provide a financial buffer for team activities.
Selected Answer: A
Question #: 384
Topic #: 1
A project manager is leading a project that is in an advanced stage. All high-level risks identified in the risk management plan have been resolved or are no longer a risk for the project. Only low-level risks remain.
What should the project manager do now?
A. Reclassify low-level risks as high-level risks.
B. Notify stakeholders that all high-level risks have been resolved.
C. Reduce the priority of project risks as all remaining risks are low-level.
D. Reevaluate identified risks and update the risk register.
Selected Answer: D
Question #: 385
Topic #: 1
A project manager is managing a hybrid project. After attending an iteration review, a stakeholder tells the project manager that they are very busy and asks why these reviews are held so frequently.
How should the project manager respond?
A. Record the issue in the issue log and escalate the conflict to the project sponsor for assistance.
B. Explain to the stakeholder that the stakeholder engagement plan requires their attendance at all reviews.
C. Discuss with the stakeholder the benefits of the hybrid project and how frequent reviews lead to greater value and less rework.
D. Negotiate a reduced review attendance with the stakeholder and update the stakeholder engagement plan to reflect this reduced attendance.
Selected Answer: D
Question #: 386
Topic #: 1
The product team is progressing with a prototyping approach to deliver a multiyear business initiative. A few user stories are taking longer to be delivered.
What should the project manager do?
A. Determine the risks and identify a resolution during the retrospective meeting.
B. Inform stakeholders about the delay during project updates.
C. Discover the gaps in the communications management plan and address them accordingly.
D. Determine cross-dependencies and plan a spike in the next sprint.
Selected Answer: D
Question #: 387
Topic #: 1
A project manager has been managing a project for several months when an issue that had not been registered as a risk appeared. This issue may have a big impact on the project.
What should the project manager do?
A. Avoid managing the issue as it was not registered as a risk for the project and there is no planned response to it.
B. Hold a meeting with the project team and relevant stakeholders to agree on the best way to manage the issue.
C. Delay the project until the issue is addressed and no longer presents as a risk to the project.
D. Inform the sponsor that the issue has arisen and that the project’s success may be uncertain.
Selected Answer: B
Question #: 388
Topic #: 1
A research and development team is finishing up a two year initiative. The project manager is focused on the closing activities for the project.
Which activity should be considered as a priority?
A. Release the resources and plan for a project completion celebration.
B. Ensure that knowledge transfer activities are executed as planned.
C. Hold a steering committee meeting to inform them of the project completion.
D. Mark the product backlog completion status and update the communications management plan.
Selected Answer: B
Question #: 389
Topic #: 1
An agile project team is looking to develop quality standards for a project.
How should the project manager coach the team?
A. Determine the tools and techniques suitable for the project and ensure that testing is done early and continuously.
B. Ensure that the definition of done (DoD) is provided when the product owner agrees that all acceptance criteria have been met for the user story.
C. Insist that test-driven development is implemented along with the automated testing.
D. Inform the team that user acceptance testing is required to ensure that the product owner accepts the solution.
Selected Answer: B
Question #: 390
Topic #: 1
Due to delays on some activities, one of the project team members has increased the scope without any approval.
What should the project manager do next?
A. Remove the changes to match the original requirements.
B. Add team members to the project to avoid more schedule delays.
C. Update project documentation with the new scope.
D. Evaluate the impacts of the changes that were made to the project.
Selected Answer: D
Question #: 391
Topic #: 1
A retail chain is evaluating a project to replace payment systems across all its stores in multiple locations. The project does not pass the financial threshold but is also expected to increase market share, improve customer services, and retain more customers. The project is planned as a phased implementation, building on learning from the retrospectives during each phase.
How should the business increase the value of the project?
A. Ask the benefits owner to reassess the identified risks that are impacting the outcomes of the financial benefits.
B. Use a fishbone diagram to find the root cause of the lower financial benefits with the benefits owner.
C. Consult with experts on methods to reduce costs and increase the financial value of the project.
D. Quantify the expected tangible and intangible benefits in the benefits management plan for each phase.
Selected Answer: D
Question #: 392
Topic #: 1
During the implementation phase of a construction project, the customer asked a key subcontractor to deliver a work package ahead of time. The subcontractor was not prepared for it and asked the project manager for additional budget.
What should the project manager do first?
A. Update the risk register and project log, and manage the budget closely.
B. Revise the project scope accordingly to cope with the budget changes.
C. Submit a change request to accelerate the project as requested.
D. Ask upper management for more funds, and update the project budget.
Selected Answer: A
Question #: 393
Topic #: 1
An agile project is running activities to define the minimum viable product (MVP). During the session, the project manager identifies some mandatory regulations, but there is no consensus to include these regulations in the MVP because it may extend the duration of the project.
What should the project manager do?
A. Ask the project sponsor to add more time to the project.
B. Get commitment from the team to include all of the required regulations.
C. Share with the participants the need to focus only on product functionality.
D. Train the team on the new regulations as requested by management.
Selected Answer: B
Question #: 394
Topic #: 1
A project team has recently completed the initial sprint for developing an automated payroll system for a company. The project manager has scheduled a sprint planning meeting with the product owner and team members to discuss which features should be worked on next.
Which two pieces of information does the project manager need in order to make this meeting productive and effective? (Choose two.)
A. Company mission and vision
B. Sprint goal
C. Sprint charter
D. Product backlog
E. Burndown chart
Selected Answer: BD
Question #: 395
Topic #: 1
A project manager is responsible for building a bridge. The high-level elements of the project are handled using a predictive approach. The software responsible for retracting the bridge has been developed based on agile principles. During software development, the workflow is often interrupted by various delays or impediments due to lack of information.
How should the project manager handle this situation?
A. Increase retrospectives to deliver results fast.
B. Make work visible using Kanban boards.
C. Incorporate small batches of work into the project.
D. Apply lean manufacturing to limit the team’s work.
Selected Answer: B
Question #: 396
Topic #: 1
A project manager who is new to an organization observes that an approaching deadline is likely to be missed because there have been some delays on the project due to a lack of resources.
What should the project manager do next?
A. Review the risk management plan to identify the response strategy.
B. Escalate the issue to the sponsor and debrief them about the situation.
C. Review the milestone list to determine which tasks can be fast-tracked.
D. Organize a team meeting to discuss the next course of action.
Selected Answer: A
Question #: 397
Topic #: 1
A project manager is tracking a project, but a key stakeholder will not accept the project’s key performance indicator (KPI) results.
Which tool or technique should the project manager use?
A. Change control tools
B. Expert judgment
C. Autocratic decision making
D. Context diagram
Selected Answer: B
Question #: 398
Topic #: 1
An agile team has been struggling to keep up with the planned pace, which is frequently resulting in sprint failures.
What should the project manager do to help avoid this situation in the future?
A. Switch to a Kanban approach, implementing features on a first-come, first-serve basis, fostering a sustainable pace.
B. Replace junior team members with more experienced ones, and negotiate the project scope to compensate for the budget gap.
C. Ask the project sponsor to approve overtime to compensate for the lack of performance while adjusting the plan.
D. Review the velocity of the team over the last several sprints and adjust the plan accordingly.
Selected Answer: D
Question #: 399
Topic #: 1
A project manager is managing a complex research project with a high level of uncertainty. A request is made to implement a mechanism to measure the quality of the deliverables.
Using a hybrid approach, what techniques can be used to achieve this goal?
A. Scrum master reviews and the quality Kanban method.
B. Daily Scrum and product owner quality assessments.
C. Paired work and the customer role method.
D. Time-boxed iterations and standup review meetings.
Selected Answer: D
Question #: 400
Topic #: 1
The project team follows a hybrid framework for its delivery. During the execution of a project, the team learns of a new compliance requirement that has to be delivered before any other requirements.
How should the project manager address this situation?
A. Collaborate with the compliance team member to review and prioritize the requirement’s delivery.
B. Add the new compliance requirement to the backlog as the technical team does not have any capacity.
C. Include the compliance lead in the stakeholders list and wait for the next status meeting.
D. Ask the team to include the compliance requirement in the current sprint and deliver it.
Selected Answer: A
