PMP Topic 2
Question #: 152
Topic #: 1
A project manager is performing earned value management (EVM) for a cross-country pipeline project. The project manager has determined the ratio of earned value (EV) to actual cost (AC) for the project and has found the calculated result to be 0.9024.
What does this value mean for the project?
A. The project is earning less value than was planned
B. The project has started exceeding the planned cost
C. The project has earned more value than planned
D. The project is close to exceeding the planned cost
Selected Answer: B
Question #: 1300
Topic #: 1
A project stakeholder has expressed concern that the established success criteria for the project are not being met. What should the project manager do next?
A. Document the agreed-upon ownership of benefits realization.
B. Review the established project benefits tracking metrics.
C. Create a project benefits management plan.
D. Update the project business case document.
Selected Answer: B
Question #: 1299
Topic #: 1
A project manager uses a laissez-faire leadership style with a newly hired project team. The project manager quickly notices that team members are underperforming, the schedule is delayed, and the project is overbudget.
What should the project manager have done at the start of the project?
A. Managed the team as necessary and allowed them to work on their own
B. Adapted a direct management style according to the project team’s needs
C. Established goals and provided the project team with sufficient authority to work
D. Adapted a servant leader management style to support the team’s development
Selected Answer: C
Question #: 1292
Topic #: 1
During a meeting to define project scope a stakeholder tells the project manager that the main requested feature in the contract is not applicable, and this is documented in the lessons learned. What should the project manager do?
A. Ask the sponsor to close the project and pay the contracted penalty.
B. Meet with the sponsor to ask for their support.
C. Check with the team to learn what can be done, and consult an expert.
D. Check that this information was documented correctly.
Selected Answer: C
Question #: 1310
Topic #: 1
A project manager is working on a large project in another country and realizes that only a few people from the project team are working on all of the releases. What should the project manager do to prevent this in the future?
A. Speak to the customer and add the issue to the issue log.
B. Document the risk register in the project charter.
C. Review user roles and update the team charter.
D. Involve the product owner to rewrite the user stories.
Selected Answer: C
Question #: 1306
Topic #: 1
Multiple agile teams are working on a product deliverable. During the last few iterations, one of the teams received several unplanned, nonproduction support requests from other teams. This affected the velocity of the team and the planned deliverable.
What should the project manager do in this situation?
A. Tell the team to extend and complete the planned deliverable as well as incoming requests.
B. Ask the team to accommodate most of the requests in each of the iterations.
C. Inform members of the other teams to add these requests directly in the iteration backlog.
D. Direct the team to only focus on the planned deliverable and not take on any unplanned activity.
Selected Answer: C
Question #: 1316
Topic #: 1
Within a project, senior management is requesting project information so they can analyze the data to make project decisions. What information should the project manager provide so that senior management can get a broader view of the project?
A. Higher-level activities completed
B. Milestones status report
C. Risk register information
D. Resource breakdown structure (RBS)
Selected Answer: B
Question #: 269
Topic #: 1
A project that is using an incremental approach has colocated team members and is using a kanban board to visualize the work in progress (WIP). A key external stakeholder requests that all project activities be placed on hold until a status report is distributed.
What should the project manager have done to avoid this situation?
A. Stored project documentation in a shared folder.
B. Organized monthly meetings with the external stakeholders.
C. Invited all of the stakeholders to daily standup meetings.
D. Sent weekly status update reports to all of the stakeholders.
Selected Answer: D
Question #: 266
Topic #: 1
A project manager starts to receive emails from different stakeholders requesting information about the project status.
What should the project manager do to avoid this in the future?
A. Schedule weekly project status meetings with all stakeholders including the customer and internal resources.
B. Include the project stakeholders’ needs while planning the project communications strategy.
C. Designate a team member to respond to the emails from these stakeholders.
D. Include the stakeholders’ emails in all of the project status communications.
Selected Answer: A
Question #: 229
Topic #: 1
A project team created user stories after understanding the customer requirements. As the project progresses, the project manager observes that there are too many change requests. The team feels that the outcomes they are working on are not aligned with the customer requirements.
What should the project manager do?
A. Refer to the configuration management knowledge base for similar projects delivered in the past.
B. Arrange for a workshop with the customer to understand the business values expected from the outcomes.
C. Include a representative from the customer to work collaboratively with the team.
D. Acknowledge that the current team needs improvement and hire more qualified team members.
Selected Answer: B
Question #: 227
Topic #: 1
A project manager is working on multiple building construction projects using a predictive project management approach. Senior leadership within the organization is promoting the inclusion of more agile practices into the current project methodologies. The project sponsor now wants the projects to use more agile methodologies.
Before mandating any agile methods to be used in a project, what should the project manager do first?
A. Provide agile training to those who will be part of the project team.
B. Shift all existing projects to agile methodologies with a strict timeline.
C. Pause the current projects to align them to the new agile cadence.
D. Assess the organizational culture and readiness for the transformation.
Selected Answer: D
Question #: 223
Topic #: 1
An agile project manager notices that one of the team members is developing extensive knowledge in a specific matter. Other team members are likely to require this knowledge in the future.
What should the agile project manager do?
A. Ask the team member to develop more expertise and become a subject matter expert (SME).
B. Ask the team member to provide a training session for the rest of the team.
C. Ask the team member to produce a lessons learned document and share it with the team.
D. Ask the team member to record highlights the team may want to know.
Selected Answer: B
Question #: 221
Topic #: 1
A project is ready to start, and resources are allocated. The development manager then informs the project manager that a critical resource is no longer available due to a family emergency. The development manager indicates that all other developers have been assigned to other projects, and there is no capacity for any developer to take on additional work.
What should the project manager do next to fulfill this resource need?
A. Determine resource allocation options based on project priority.
B. Apply changes to the existing resource allocations and inform the development manager.
C. Meet with the sponsor to determine how to rebaseline the schedule.
D. Inform the sponsor of the situation and request an extension of the target completion date.
Selected Answer: A
Question #: 220
Topic #: 1
A project team is working on the design of a solution for a complex project. Due to a lack of clarity of the customer’s requirements, daily meetings were agreed upon between the team and the customer. There are a few external contractors in the project who do not agree with this idea as they feel it is a waste of time.
What should the project manager do?
A. Welcome and involve the contractors as part of the project team.
B. Ask the contractors to meet with the customer independently.
C. Ask the customer to develop a document with the requirements.
D. Warn and penalize the contractors who do not attend the meeting.
Selected Answer: A
Question #: 61
Topic #: 1
A project manager has completed an assessment of the project team’s performance. Some team members have performed poorly on their assigned tasks.
What should the project manager do?
A. Create a new standard performance measure based on project requirements
B. Develop different approaches based on team members’ motivation and ability
C. Develop a standard approach to provide feedback to all team members
D. Provide intensive oversight to the team members who performed poorly
Selected Answer: B
Question #: 557
Topic #: 1
A team has been working on a project for several months, but the completion date is unclear because the scope is changing frequently as new knowledge is gained. Some deliverables have already been completed, but when new stakeholders join the team, they complain that project outcomes are not meeting business goals.
How can the project manager prevent this situation from happening in the future?
A. Create a prioritized backlog and define iteration review sessions with stakeholders
B. Create a detailed work breakdown structure (WBS) and milestone schedule approved by all stakeholders
C. Schedule a daily meeting to review team performance and impediments
D. Schedule a kick-off meeting for every project phase to share the project management plan with all stakeholders
Selected Answer: A
Question #: 1227
Topic #: 1
A project manager is managing the opening of a new office overseas. At the beginning of the project, possible delays due to legal permits are raised by one stakeholder. Subject matter experts (SMEs) reassessed the concern and suggested assigning more time for this permit, and the change control board (CCB) agrees.
Which document should the project manager update first to document this change?
A. Schedule baseline
B. Scope baseline
C. Risk register
D. Cost baseline
Selected Answer: A
Question #: 955
Topic #: 1
To limit the amount of time and cost of using a contract programming firm, a product manager announces that the developers will not be paid for unrequested embellishments to the product. What can the development team and scrum master do to ensure they are paid for all their work?
A. Convert the story points on user stories to hours to provide estimates of the potential costs to the product manager.
B. Have the product manager work with the scrum master to assign specialists to user stories to meet the requirement.
C. Ensure that the task board is used as an information radiator and all stories have enough detail to build the required feature or function.
D. Refine the definition of done (DoD) for user stories to ensure that part of the completion is a verification review of the code.
Selected Answer: C
Question #: 71
Topic #: 1
A project team is implementing an enterprise notification tool with a vendor. The project manager noticed that this vendor’s developer has been reporting the same status for several weeks in a row. A few days later, the vendor communicates that the deliverable will not be completed on time due to resource constraints within their company.
What should the project manager do next?
A. Update the risk register to reflect the delay, communicate the impact to the schedule, and escalate to management for assistance
B. Conduct a project review with the project sponsor to explain the delay and add a developer to work with the vendor
C. Add the delay to the issue log and work with the vendor for a resolution that will bring the schedule back on track
D. Review the contract with the vendor to go over the financial penalty that is applicable to this situation
Selected Answer: C
Question #: 523
Topic #: 1
Team members are having a discussion with the project manager. In the last retrospective meeting, the team realized that the obsolete equipment could affect the next iteration of the project. The team recommends buying new equipment because it is critical to the success of the final deliverable.
What should the project manager do next?
A. Check the project budget to verify if there is enough contingency reserve
B. Review the cost management plan to determine how to address this issue
C. Tell the team members that more equipment is not part of the project’s scope
D. Submit a change request to increase the budget and buy new equipment
Selected Answer: A
Question #: 456
Topic #: 1
During the closing process, the project manager learns that one deliverable is not meeting customer expectations.
How should the project manager proceed?
A. Ask the customer to issue a change request with the information to analyze and provide a solution
B. Review the deliverable requirements, check the customer approval criteria, and proceed accordingly
C. Meet with the customer to reach agreement on the scope of the deliverable that will satisfy both parties
D. Contact the project sponsor and ask for help in negotiating the closing of the project with the customer
Selected Answer: C
Question #: 476
Topic #: 1
A project manager has been assigned to a project and receives the project charter from the project management office (PMO). The document is very clear about customer requests. During Project Scope Management some requirements seem to be different from the ones specified within the project charter.
What should the project manager do?
A. Modify the baseline of the project for minor impact changes to the project scope
B. Use a focus group and brainstorming sessions to gather more details about the project scope
C. Register the changes in the configuration management plan and send it to the change control board (CCB)
D. Explain to the sponsor that these requests could endanger the schedule and cost of the project
Selected Answer: C
Question #: 54
Topic #: 1
A project manager has been assigned to an emergency project that must be completed within the next few weeks. The project manager realizes this will have an impact on the local community. As the work is near a school, the project manager has engaged with them to understand their needs.
How should the project manager ensure the work continues smoothly?
A. Postpone the required work on the project until school holidays begin
B. Continue the work as planned and inform the school when the project team arrives on-site
C. Advise the school to close for the duration of the project work
D. Liaise with the school to include nonworking project hours during school start and finish times
Selected Answer: D
Question #: 22
Topic #: 1
There is a conflict on an agile project about following organizational processes, many of which do not add any value to the project.
To resolve this, which one of the following should be regarded with the highest priority?
A. Needs of the organization
B. Needs of the customer
C. Needs of the agile lead
D. Needs of the project manage
Selected Answer: B
Question #: 21
Topic #: 1
During the lessons learned workshop, one stakeholder mentioned that the project was unsuccessful as it did not deliver the expected business value.
What should the project manager do to address this concern?
A. Review the project management plan tasks with the stakeholders.
B. Review the business benefits realization plan with the stakeholders.
C. Review the project management plan budget with the stakeholders.
D. Review the communications management plan with the stakeholders.
Selected Answer: A
Question #: 23
Topic #: 1
A project team is using one of the visual management tools to identify dependencies. It was identified that domain knowledge from one team needs to be shared with another team to ensure the continuity of deliverables.
What should the project manager do?
A. Remove the dependency to eliminate the need for knowledge sharing.
B. Redistribute the team members so knowledge is available in both teams.
C. Merge both teams into one team so the knowledge is commonly available.
D. Request the respective teams to plan for knowledge-sharing sessions.
Selected Answer: D
Question #: 17
Topic #: 1
A project manager is closing a project and preparing to hand it over to the operations team. During handover, a delayed invoice was submitted with a higher-than- planned cost against the project work. Consequently, project handover was delayed and the project’s reported completion costs were increased.
What should the project manager have done to avoid this situation?
A. Notified all vendors about the invoicing and nonpayment deadlines
B. Reviewed the total committed cost against the cost invoiced at project closing
C. Involved the finance team and discussed the issue with the vendor
D. Captured and reviewed all of the project work and related costs regularly
Selected Answer: D
Question #: 15
Topic #: 1
A project manager is managing a large project. A stakeholder has just discovered a new risk that has not been identified in earlier stages.
What should the project manager do?
A. Confirm to the stakeholder that the risk register has been completed and validated by all stakeholders
B. Perform a risk analysis directly with the stakeholder who raised the risk and update the risk register
C. Communicate the risk to the steering committee and request a mitigation plan from senior management
D. Add the risk to the risk register and reevaluate the register with help from the project team and stakeholders
Selected Answer: D
Question #: 585
Topic #: 1
During project execution, the risk owner is monitoring the critical speed rate of a power engine to eventually trigger the defined risk-response strategy. During the risk assessment and management process phase, it was defined that the power engine has the following characteristics:
1,600 rpm (rate-per-minute) -> stops working and crashes the system
1,500 rpm (rate-per-minute) -> warns of max rate allowed
1,400 rpm (rate-per-minute) -> reduces the power and brakes the engine
Which of the following statements is correct?
A. 1,600 rpm is a project risk, 1,500 rpm is an event that triggers a response strategy, and 1,400 rpm is a project issue.
B. 1,600 rpm is a project issue, 1,500 rpm is an event that triggers a response strategy, and 1,400 rpm is a project risk.
C. 1,600 rpm is a project issue, 1,500 rpm is a project risk, and 1,400 rpm is an event that triggers a response strategy.
D. 1,600 rpm is an event that triggers a response strategy, 1,500 rpm is a project issue, and 1,400 rpm is a project risk.
Selected Answer: A
Question #: 1
Topic #: 1
A project manager leads a software development project in a hybrid environment. During project planning, the project manager identified a risk where a technical resource for a critical path item may not be available when needed. One week before the resource is needed, the technical engineer had a personal emergency and had to take a leave.
What should the project manager do next?
A. Consult the risk register for an appropriate planned risk response and implement.
B. Revise the project management plan and move the task to a time when the technical resource will be available.
C. Review the business requirement with stakeholders and exclude the task assigned to the technical resource.
D. Update the lessons learned report and the risk log to reflect that this risk has materialized.
Selected Answer: A
Question #: 664
Topic #: 1
A major public-transportation construction project is aimed at significantly reducing emissions. The project has been severely delayed due to noncompliance with environmental codes and bylaws.
What should the project manager have done to prevent this?
A. Appointed a senior environmental compliance officer to report directly to the project manager.
B. Approached the regulator for a partial waiver in light of the environmental importance of the project.
C. Incorporated sufficient schedule reserves based on similar delays in past projects.
D. Mapped environmental compliance requirements, identified risks to achieving them, and prepared mitigations.
Selected Answer: D
Question #: 730
Topic #: 1
A large project requires new equipment to support the project execution. The procurement manager communicated to the project manager that the delivery of the newly purchased equipment will be delayed. The project manager is concerned that this will directly effect the project schedule.
What should the project manager do next?
A. Update the sponsor of the potential issue and ask for any suggestions.
B. Validate the information and update the risk management plan.
C. Source second-hand equipment in order to prepare for any delivery delays.
D. Update the risk register and discuss it with the project stakeholders.
Selected Answer: D
Question #: 1199
Topic #: 1
A project manager is leading the first agile project for the organization. During the kick-off meeting, the project manager notices that the team does not have the same understanding about agile approaches. The project manager is concerned about the impact of that confusion.
What should the project manager do to address this situation?
A. Evaluate the possibility of managing this project using a predictive approach.
B. Mentor the team to explain agile principles and create a shared understanding.
C. Hire a functional manager who is familiar with agile methodologies.
D. Submit a change request for a new team that has agile experience.
Selected Answer: B
Question #: 121
Topic #: 1
A project manager is managing a project that is halfway through its execution phase, and the quality standards of the deliverables were formally accepted.
However, a government agency has recently introduced new standards that may significantly impact the project. The deliverables must be changed to align with the new quality standards.
What should the project manager do?
A. Schedule training for the project team on the new regulations introduced by the government agency
B. Set up a structured, independent processes to determine if project activities followed the standards
C. Update the lessons learned register and inform senior management of the new standards
D. Evaluate the impact the new regulations will have on the project and submit a change request
Selected Answer: B
Question #: 848
Topic #: 1
A project manager has been working with the same group of stakeholders for 3 years using a predictive approach. The stakeholders have invested in many projects and are familiar with the approach. Recently, the organization has strongly encouraged all project managers to adopt an agile approach. This was announced 2 weeks before the project manager planned to kick off a large, complex project with the same group of stakeholders.
What should the project manager do?
A. Continue to use the predictive approach in the new project since it is the approach the stakeholders are familiar with using.
B. Share the pros and cons of adopting an agile approach for the new project only with the team and ask them to decide which approach to use.
C. Use the agile approach in the new project and schedule agile training for those stakeholders who are new to this approach.
D. Share and discuss the pros and cons of adopting agile with the stakeholders and choose the approach they prefer for the new project.
Selected Answer: C
Question #: 1059
Topic #: 1
A project for developing software for a retail company’s procurement system is in the initiation phase. The project sponsor has expressed concern that the forecasted project implementation date coincides with the company’s financial budget planning period.
Which two actions should the project manager take next to address this concern? (Choose two.)
A. Advise the sponsor that it is not feasible to determine if the end date will be met as the project is in the initiation phase
B. Facilitate a risk workshop with all stakeholders in attendance to identify and assess all risks to the project
C. Log the concern as a risk in the project risk register and assess the impact and severity of the risk
D. Change the project implementation date so that the concern is alleviated and no longer applicable
E. Communicate to the project sponsor that the implementation date is low risk and will not impact the project
Selected Answer: BC
Question #: 1057
Topic #: 1
A project team is executing a project to replace an existing system with a new one. A new project manager has been hired and observes that the team consist of professionals who have worked with the older system, and others who have little previous experience.
What should the project manager do to ensure project success?
A. Evaluate the current effectiveness of the team and define development needs.
B. Assign team member roles and responsibilities based on past experience.
C. Allow each team member to use their individual strengths for project success.
D. Request a performance assessment for the team from the functional manager.
Selected Answer: C
Question #: 379
Topic #: 1
A large corporation is transforming itself from a predictive to agile approach. A project team with knowledge of agile practices is experiencing significant conflicts with the executives regarding the processes to be followed.
How should these conflicts be resolved?
A. Train the executives on agile practices.
B. Include the executives in team retrospectives.
C. Negotiate with the executives and agree on a process.
D. Request that the executives use agile practices.
Selected Answer: A
Question #: 371
Topic #: 1
During the implementation of a project, the project team discovered a new opportunity. After an internal review, the project team agreed that the opportunity is outside of the project scope. The project manager decided to update the risk register and escalate the opportunity to a higher level.
What should the project manager do next with this opportunity?
A. No more action is required.
B. Share this opportunity with another project.
C. Further monitor the opportunity.
D. Establish a contingency reserve to support the opportunity.
Selected Answer: C
Question #: 564
Topic #: 1
In a hybrid project, the customer decided on a major change for the project design. This change was approved and the impact on schedule and budget is known.
The software team leader, who is supposed to develop the software, refuses to commit to delivery dates claiming that they work using an agile approach and cannot commit to a final delivery date. The hardware team depends on this software to develop their part of the product.
What should the project manager do?
A. Add this risk to the risk register and monitor it according to the risk management plan
B. Escalate this to higher management and ask for help to resolve the issue
C. Impose the delivery dates on the software team leader and notify the functional manager about the situation
D. Ask the software team leader to use a predictive approach and commit to a delivery date
Selected Answer: A
Question #: 278
Topic #: 1
A project manager manages a bridge construction project. The project manager has received a major change request from a regulatory stakeholder to add one branch of the bridge to the engineering design. The project manager prepared a change request, which was reviewed and accepted by the change control board
(CCB).
What should the project manager do now?
A. Notify the project team about the change request’s approval.
B. Include the new branch of the bridge in the design.
C. Communicate the decision to the stakeholder who requested the change.
D. Evaluate the adjustments to the project management plan.
Selected Answer: C
Question #: 1024
Topic #: 1
A project scope was developed with numerous assumptions. During the execution phase, the assumptions changed, which has jeopardized the planned business value of the project.
What should the project manager do next?
A. Deliver what was planned in the project management document according to the specifications
B. Update the assumptions log and change log, and implement the change control process
C. Inform the client that the project cannot meet the project timeline and additional costs will be incurred
D. Report on the changed assumptions to the project sponsor and seek support to prioritize the change requests
Selected Answer: B
Question #: 1019
Topic #: 1
An organization is using a hybrid delivery approach for a complex project. In the iteration review, a senior manager is asking for a complete redesign of the functionality presented. This may require a significant change in the technical architecture and an additional release.
What should the project lead do first?
A. Discuss with the solution architect
B. Discuss with the product owner
C. Discuss with the technical lead
D. Discuss with the development team
Selected Answer: B
Question #: 489
Topic #: 1
Important projects in the portfolio backlog need to be delivered. Budget estimates are needed to prioritize the projects.
How should the project budgets be estimated?
A. The project is decomposed into features and based on the feature value and the velocity of the team, the team provides the estimate
B. Budget estimates are provided based on the experience of the sponsor, product owner and team facilitator
C. The team facilitator uses historical data and arrives at an estimate based on the nature of the project.
D. The product owner obtains all project details and based on the team’s experience and velocity provides a budget estimate
Selected Answer: A
Question #: 993
Topic #: 1
A compliance strategy was created during the planning phase of a project. During execution, the project manager left the organization and another project manager was assigned to the team.
What should the project manager do first to ensure the project is compliant?
A. Review the organizational process assets (OPAs) for compliance topics.
B. Meet with the team to discuss compliance concerns.
C. Review the compliance strategy and version history.
D. Meet with the project sponsor to discuss their compliance concerns.
Selected Answer: C
Question #: 1330
Topic #: 1
A team is testing a product on multiple radio frequencies. The project manager is informed that a new government policy, expected in 2 weeks, will mandate companies to obtain approval and licensing for frequency testing. The team has completed 80% of the testing and needs 4 weeks to complete the remaining tests.
Which two actions should the project manager take until the approval is received? (Choose two.)
A. Hire a vendor with the required expertise and infrastructure to complete the testing.
B. Stop testing immediately and escalate the issue to senior management for a decision.
C. Allow testing to continue for the complete duration as the policy may not apply to ongoing projects.
D. Update the project risk checklist to consider licensing and approvals for risk identification.
E. Reallocate the testing resources to complete testing early before the policy takes effect.
Selected Answer: DE
Question #: 183
Topic #: 1
A project manager is managing a project to deploy new software to 200 end users. During the implementation, there is a missed process that caused some of the users to lose their computer data.
What should the project manager do first?
A. Meet with the team to discuss the root cause and encourage the team to take note of it and continue to focus on the deployment.
B. Record this case until the final lessons learned session is complete to prevent impacting the team’s morale during implementation.
C. Meet with the team members and request they conduct a review of the case by providing feedback as lessons learned.
D. Invite a consultant to review the process in order not to repeat the same issue and share the results with the team.
Selected Answer: A
Question #: 1320
Topic #: 1
An agile team completes a deliverable that is to be certified by another expert team. The second team does not take the deliverable for many months.
What should the servant leader do?
A. Remove the certification need from the project scope.
B. Escalate this to the project director for a resolution.
C. Review the process and remove the impediment.
D. Escalate this to the agile lead of the second team.
Selected Answer: C
Question #: 1260
Topic #: 1
A project manager was recently assigned to a new project that is about to start. The organization has already signed a fixed-cost contract with the customer detailing the scope and final delivery date, but the project manager has identified several internal constraints and conditions that will certainly prevent the project from being completed in the number of iterations initially planned.
What should the project manager do next?
A. Create an issue log template that will be used to identify and track impediments.
B. Create a schedule management plan to ensure the project meets the delivery date.
C. Create a contingency plan in case the project deviates from the initial plan.
D. Create an assumption log and map assumptions to impediments based on the impact to the project value.
Selected Answer: C
Question #: 1237
Topic #: 1
A project manager is leading a project that is at 90% completion. One of the key stakeholders requests a certification program to be included as part of the project. Another stakeholder disagrees and informs the project team that there should be no change to the project management plan since the project is nearing completion.
What should the project manager do?
A. Raise a change request to the change control board (CCB) and inform the project sponsor about the change.
B. Update the project management plan and adjust the project budget with this change request.
C. Ask the key stakeholder to take the lead in handling the request since they are more knowledgeable.
D. Request a meeting with the stakeholders and their team members to inform them about this change.
Selected Answer: A
Question #: 981
Topic #: 1
A virtual team has disagreements about the client’s requirements. Although the requirements are written, the language seems ambiguous for some of the team members who are working abroad. The local team members argue that the language is clear, but that there is a lack of competence from the international team members.
Which two actions should the project manager take? (Choose two.)
A. Assign projects with local clients to the local project team members.
B. Train all project team members to recognize and discuss cultural differences
C. Ensure that local team members explain the requirements to the international team members
D. Provide training to international team members to ensure their understanding of the requirements.
E. Address the language ambiguity in the requirements to ensure all team members understand them
Selected Answer: BE
Question #: 920
Topic #: 1
The project manager received a claim from the client because the outcome delivered is not working properly. The project manager investigated the cause and realized that this deliverable was outsourced to an external provider, and was not made aware.
What primary tool would have helped the project manager identify this situation?
A. Communications management plan
B. Scope baseline
C. Risk register
D. Stakeholder register
Selected Answer: A
Question #: 850
Topic #: 1
A bank has decided to initiate a project to transition from serving small businesses and entrepreneurs to mid- and large-scale businesses. The country’s economy is struggling, and some stakeholders cannot agree on this transformation need.
What should the project manager do?
A. Escalate the issue to the sponsor and ask for stakeholder engagement.
B. Review the project business case and update it periodically.
C. Implement a communications management plan.
D. Plan for strategic program management.
Selected Answer: A
Question #: 274
Topic #: 1
A project manager is working on an agile project in a changing business environment. The project sponsor is worried about benefits realization and asks the project manager to pay attention to changes that can affect the project.
Which action should the project manager take to identify changes that may affect the product?
A. Implement face-to-face communication between the team and product owner to change the iteration objectives as needed.
B. Stop the iteration as soon as possible in case an external change that makes the product invaluable is identified.
C. Take action to reprioritize the backlog after every iteration to evaluate if user stories are still valuable to the business.
D. Apply a pair programming technique to react to changes immediately, even in the middle of the interaction.
Selected Answer: A
Question #: 1126
Topic #: 1
An agile project is running its second iteration out of six. A marketing director, who is a key stakeholder, contacts the project lead for a high-level report of the project.
What should the project lead do?
A. Ask the product owner to develop the new report based on the iteration information.
B. Develop the requested report based on the iteration information.
C. Explain to the stakeholder that the key indicators are by iteration.
D. Tell the stakeholder that a new report will be produced at the end of the iteration.
Selected Answer: B
Question #: 709
Topic #: 1
A project with a hard timeline is starting its first iteration out of six. The project team is lacking the necessary skills to execute.
What should the project manager do?
A. Add a subject matter expert (SME) to the project team.
B. Fill the skill gap personally to execute the project.
C. Allow the team to proceed as they attempt to meet the timeline.
D. Invite stakeholders to discuss a mitigation plan to finish on time.
Selected Answer: A
Question #: 1094
Topic #: 1
A project manager has been assigned to a new project. The project schedule is extremely short. During an iteration review meeting. the key stakeholder mentions that they are experiencing some inefficiencies in their work processes.
What should the project manager do?
A. Perform a schedule impact analysis with the team.
B. Ask the team to evaluate their process
C. Review deliverables with the key stakeholder.
D. Seek support from the project sponsor.
Selected Answer: A
Question #: 263
Topic #: 1
In the daily check-in meeting, a team member informs the project team that the licenses for one of the components that will be used will expire in a couple of months. The licensing cost is significant.
What should the project manager do next?
A. Evaluate the impact of nonrenewal of the license.
B. Escalate the licensing issue to the product owner.
C. Add a spike to the backlog for an alternative design.
D. Raise a change request to secure the renewal.
Selected Answer: D
Question #: 982
Topic #: 1
A project manager is managing a technical project that requires intensive documentation as part of the key deliverables. In a project review meeting. a key stakeholder reports that the latest documentation provided by the project manager includes a reference to unrelated products.
What should the project manager do?
A. Assign a technical writer to the project.
B. Develop a standard for document quality control.
C. Ask the project management office (PMO) to support and review all deliverables.
D. Log the issue in the risk register and the issue log.
Selected Answer: D
Question #: 416
Topic #: 1
The steering committee has asked a project manager experienced in agile to provide an indication of the time remaining on a medium-sized project.
What tools can be used to provide this information?
A. A release burndown chart
B. Analysis of the business requirements document
C. Story points for the remaining user stories
D. Surrogate measurements
Selected Answer: D
Question #: 983
Topic #: 1
A project manager is about to start a large-scale project with unclear requirements, a fixed deadline, and a fixed budget. The client is unable to provide a product owner, as they do not have enough capacity and they want to be involved only a few times during the project.
How should the project manager plan and manage the project?
A. Convince the client that a product owner is needed, as the project manager is not able to run an agile project without all the relevant roles in place.
B. Define the project’s requirements, prepare a long-term detailed plan, and manage the project according to it.
C. Agree up front on a minimum viable product (MVP), establish deadlines for review, and run the project with a backlog and weekly sprints.
D. Refuse to manage the project as there is too much risk in developing this kind of project without a product owner.
Selected Answer: C
Question #: 355
Topic #: 1
An urgent meeting has been established with the project team to discuss the cause of some quality issues that are preventing delivery to the client. The product owner recommends a root cause analysis (RCA).
What should the project lead do?
A. Discuss the product owner’s recommendations with the team and implement the agreed-on solutions
B. Allow the team to self-organize so one of the resources can lead the team to achieve consensus
C. Discuss the recommendations with the test manager and request better quality control
D. Facilitate the meeting so anyone can share their ideas and is heard during the session
Selected Answer: D
Question #: 1006
Topic #: 1
Product implementation portions of a project are nearing completion. The project manager schedules a series of meetings to meet with the marketing management team. During the meeting, the marketing manager tells the project manager that some key members of the department will not be available to work on the implementation for the next 3 months.
What should the project manager do?
A. Shift those key members and assign them to another project.
B. Cancel the meeting series until the marketing team provides a solution.
C. Consult the project team and discuss the key team members’ availability.
D. Consult the resource management plan and escalate to the sponsor.
Selected Answer: D
Question #: 1001
Topic #: 1
A project sponsor is promoting the use of a new technology that has not yet been approved. The technology guarantees cost savings and a delivery ahead of schedule. However, the operational support at project completion is uncertain as the service organization expressed an inability to provide support without approval of the new technology.
What should the project manager do to resolve the conflict?
A. Seek to understand the project stakeholders’ needs in an effort to support the new technology.
B. Communicate the project’s progress to the stakeholders and promote the new technology.
C. Maintain and adhere to project plans to ensure the project delivers successful outcomes.
D. Acknowledge the lack of approval and focus on a resolution that will benefit the customer.
Selected Answer: D
Question #: 136
Topic #: 1
A project manager is part of a global project team and is in charge of managing the scope defined by their country. There is a clear division regarding which pieces of the scope should be treated by global and local teams. During the last sprints, the project manager has been receiving requests that the global team should handle.
What should the project manager do in this situation?
A. Assess the team’s capacity to absorb the workload
B. Evaluate and understand the cause of the conflict
C. Escalate the situation to the project sponsor
D. Reject the workload back to the global team
Selected Answer: A
Question #: 414
Topic #: 1
The project is delayed due to the high amount of major changes requested by different stakeholders at different stages of the project. If the project continues on the same path, it will consume twice the time and budget planned.
What two actions can the project manager take to be more cost effective? (Choose two.)
A. Conduct a stakeholder analysis
B. Reinforce team communication.
C. Update the project management plan with the new timeline
D. Adopt an incremental approach
E. Leverage work between team members
Selected Answer: AD
Question #: 1279
Topic #: 1
A project manager is assigned to deliver a development project with subcontracted resources from a sister company. What should the project manager do to ensure a smooth inclusion of the new subcontracted resources?
A. Share the project team ground rules with the subcontractors.
B. Schedule a formal meeting to cover the mission and vision.
C. Organize a team-bonding exercise with the subcontractors.
D. Facilitate a working session to review the ground rules.
Selected Answer: D
Question #: 1261
Topic #: 1
As a project is reaching completion, the project sponsor tells the project manager to immediately close the project and to move on to another project. Which critical task should the project manager complete before closing the project?
A. Update and close both the risk register and issue log with the latest updates, and save them in the organization’s project management information system (PMIS).
B. Archive all the project documents following the organization’s accepted practices so the documents can be used in other future projects.
C. Ensure that the whole team is appropriately recognized and organize a project farewell party to celebrate the project success and closure.
D. Meet with the project sponsor and advise that the new project might be difficult to undertake because the current project is not yet complete.
Selected Answer: A
Question #: 41
Topic #: 1
A state-of-the-art product was delivered at the end of a project life cycle. However, the customer claims the product was not designed to specifications.
What should the project manager have done to avoid this issue?
A. The customer’s requirements should have been captured and modified to meet the supplier’s standards.
B. The iteration review planning meeting should have been planned accordingly.
C. The customer’s requirements should have been captured in order to meet the customer’s standards.
D. The sprint retrospective meeting should have included necessary stakeholders.
Selected Answer: B
Question #: 37
Topic #: 1
A project manager wants to assign a junior engineer to a new project. In past projects, the engineer showed initiative to take on complex tasks and solve problems in innovative ways without any need for encouragement. However, the engineer declines the project manager’s invitation to join the new project.
What is the most likely reason for the engineer’s refusal to work on the project?
A. The project manager did not follow the normal hiring process with the engineer’s functional manager
B. The engineer has “project burnout” from working long hours and solving difficult problems
C. The engineer did not feel welcome or enjoy working with the other project team members
D. The project manager did not sufficiently support and recognize the engineer’s professional growth
Selected Answer: B
Question #: 1067
Topic #: 1
A team lead for a project that is currently in execution with multiple delivery teams is issuing status updates. This communication was not discussed with the project manager, and the project stakeholders are concerned about nonalignment since other teams are not providing these updates.
What should the project manager do?
A. Instruct the team lead to stop sending the update report.
B. Discuss with the team lead to understand the reason for the report.
C. Examine the project reporting requirements with the stakeholders.
D. Tell the other team leads to provide similar update reports.
Selected Answer: B
Question #: 1255
Topic #: 1
A project manager is working on a time and materials (T&M) project using a hybrid approach. The milestones and outcomes are defined for the first 6 months with incremental releases every month. After the first 2 months, the client communicates their dissatisfaction with the results and asks to change the course of the project. The project manager held a face-to-face meeting with the client and now has a better understanding of the newly desired milestones and outcomes.
What should the project manager do first?
A. Draft a contract change with the desired scope changes and send it to the client for approval.
B. Forward the client’s request to management as a change request to get formal approval.
C. Finish the current monthly release as it was planned and replan for the future months.
D. Document the information in the meeting minutes and share it with the project stakeholders.
Selected Answer: D
Question #: 1061
Topic #: 1
A project needs to acquire a large volume of electrical supplies on a weekly delivery cycle. There are many suppliers interested in partnering, so the project manager feels confident they can negotiate a good price.
What should the project manager do first in order to ensure the best overall value in the future contract?
A. Meet with the project sponsor to learn more about past contracting efforts for electrical supplies.
B. Contact each of the potential suppliers to understand their price schedules for the required supplies.
C. Identify the policies, procedures, guidelines, and legal parameters that are required in the contract.
D. Create a time-based bill of materials containing the supplies that need to be delivered each week.
Selected Answer: C
Question #: 1217
Topic #: 1
A project manager has been appointed to lead a project but has not previously worked with the project team members. The project manager notices that the team is a mix of senior and junior professionals.
What should the project manager do to start establishing a successful relationship?
A. Schedule one-on-one meetings with the project team members to coach them on how to do their work better based upon previous experience.
B. Start speaking with each team member separately to understand their needs and personal goals to determine a leadership style.
C. Establish authority in the team by setting ground rules and key performance indicators (KPIs).
D. Schedule a team-building activity and start meeting personally with the project team members.
Selected Answer: D
Question #: 1214
Topic #: 1
A project manager has taken over a project that has been without a project manager for the last couple of weeks. The team is feeling lost and there are a few team members who are confused about the next steps and the final outcome of the project.
What should the new project manager do?
A. Set short-term goals in order to create a winning culture internally and praise team members for achieving them.
B. Ask the project sponsor to provide team members with a project direction regarding outcomes.
C. Avoid conflict and let the team self-organize on how they want to work on the project tasks.
D. Escalate the situation to the steering committee and request that more time be allotted to the project.
Selected Answer: A
Question #: 1171
Topic #: 1
At a recent steering committee meeting, the project sponsor asked the project team to add a major feature to the final product. After consulting with the project team, it is determined that the change will cause significant impacts to the original project delivery date and budget.
What should the project manager do to assess the priorities and meet the new objective?
A. Communicate the results and negotiate the needed resources and time with the stakeholder.
B. Submit a change order request with the new project objective to the project management office (PMO).
C. Initiate a crashing routine to gain extra time for the added feature.
D. Ask the project team to work overtime in order to accommodate the new changes.
Selected Answer: A
Question #: 1169
Topic #: 1
The project sponsor recently requested that a vendor begins working toward adopting a hybrid approach. In response, the vendor hired a project manager experienced in agile for the project.
What does that project manager need to do to make the team work in a collaborative way?
A. Allocate time to mentor the team.
B. Request the project management office (PMO) for a team of mentors.
C. Identify any training gaps.
D. Update the issue log.
Selected Answer: A
Question #: 799
Topic #: 1
A project manager working on a large-scale network implementation is frustrated with the hardware supplier. Their deliveries have been consistently late and frequently do not have vital components. The project manager’s company has decided to cancel the contract and move to a new supplier, but the only other option is an overseas company.
What should the project manager do first to proceed with this change?
A. Request assistance from the procurement department on the next steps.
B. Engage the services of an interpreter who understands the project domain.
C. Check social media to determine if there are any common connections that use the new supplier.
D. Become aware of any cultural characteristics of the new supplier that could impact negotiation.
Selected Answer: A
Question #: 92
Topic #: 1
A project is in the execution phase. The client was actively involved in the early stages but has been less engaged lately. A number of changes to the requirements have recently been requested.
What should the project manager do next?
A. Discuss the changes with the client and jointly make the decision on how to proceed.
B. Reject the changes and stay the original course as initially agreed with the client.
C. Review the risk register to see if mitigations have already been outlined for this scenario.
D. Review the changes and make the decision based on the project team’s recommendations.
Selected Answer: C
Question #: 941
Topic #: 1
A project team is working remotely on a project with tight deadlines. In the middle of the project, a team member is replaced with an individual who is new to the company. The document repository is available to review, but since the project is quite complex it could take time to understand the details related to the new team member’s responsibilities.
What should the project manager do?
A. Assign tasks and provide contacts so the new team member can contact the appropriate resources for support.
B. Ask the new team member to review the repository and schedule a meeting to provide details and tasks.
C. Organize a social event to introduce the new team member to key stakeholders and the project team.
D. Introduce the new team member to the project team and provide an explanation of the key themes.
Selected Answer: D
Question #: 972
Topic #: 1
A project manager has been keeping track of impediments that have been discussed with the team in daily meetings. The risk register continues to grow, and only a few impediments have been mitigated.
What should the project manager do?
A. Identify any critical impediments that may affect the project.
B. Ask the project team to resolve the impediments.
C. Stop development until all impediments are resolved.
D. Discuss how to remove the impediments with the sponsor.
Selected Answer: D
Question #: 400
Topic #: 1
A project manager is managing a complex research project with a high level of uncertainty. A request is made to implement a mechanism to measure the quality of the deliverables.
Using a hybrid approach, what techniques can be used to achieve this goal?
A. Scrum master reviews and the quality Kanban method.
B. Daily Scrum and product owner quality assessments.
C. Paired work and the customer role method.
D. Time-boxed iterations and standup review meetings.
Selected Answer: D
Question #: 1103
Topic #: 1
A project manager is working on an agile project. The organization decided to implement the Scrum framework. The project manager organized a workshop to explain the differences between traditional project artifacts and the Scrum approach. The most frequent question raised is what artifact will replace the project schedule.
What should be the project manager’s response?
A. Product roadmap and sprint backlog
B. Sprint backlog and scrum board
C. Sprint plan and product roadmap
D. Product backlog and scrum board
Selected Answer: A
Question #: 1267
Topic #: 1
This graph describes the current performance of a project in relation to cost and schedule. What should the project manager do to bring the project back on track?
A. Review project schedule because the project is under budget and behind schedule.
B. Review project scope because the project is under budget and ahead of schedule.
C. Review project schedule and cost because the project is over budget and behind schedule.
D. Review project cost because the project is over budget and ahead of schedule.
Selected Answer: A
Question #: 1137
Topic #: 1
A project manager is using a hybrid approach for a project. The project team created and reviewed the risk log with the stakeholders at the beginning of the project. However, midway through the project, the project team and stakeholders became misaligned with the risks and mitigation strategies.
When should the risks be reviewed to ensure alignment between the project team and the stakeholders?
A. During each steering committee meeting
B. During the retrospectives
C. During the risk register update
D. During each iteration and review
Selected Answer: D
Question #: 1052
Topic #: 1
One of the team members is always late to the daily standup meeting. What should the project manager do?
A. Schedule the meeting at the end of the day to accommodate everyone.
B. Reinforce the ground rules for standup meetings with the entire team.
C. Speak with the team member directly to reinforce the ground rules.
D. Ignore the situation since the team member is accomplishing their deliverables.
Selected Answer: C
Question #: 1051
Topic #: 1
A project team has identified a risk and wants to accept it as an opportunity to finish a project earlier than planned. The project manager realizes that the sponsor may not accept the risk since the sponsor is risk averse.
What should the project manager do?
A. Create a contingency reserve to cover the risk in order to ensure that the risk will be accepted.
B. Conduct a Monte Carlo analysis to determine if the team will complete the project early.
C. Explain to the sponsor that this is a nonevent type of risk and it will be fine to accept it.
D. Convince the sponsor that this will cost less, ultimately resulting in more profit for the sponsor.
Selected Answer: B
Question #: 1150
Topic #: 1
A team is entering into a forming stage after kickoff, with project objectives identified and team members assigned with roles and responsibilities. However, during the team meetings, a team member does not agree on project documents and makes comments that could affect the performance of other team members.
What should the project manager do?
A. Collaborate with the team to arrive at team ground rules and publish the rules to the team.
B. Request team members document their decisions independently and share with each other.
C. Escalate the team member’s disruptive behavior to their functional manager.
D. Observe to ensure this typical forming stage behavior does not escalate beyond what is acceptable.
Selected Answer: U
Question #: 1147
Topic #: 1
A project’s business case was just approved and the project manager is creating the benefits management plan. It is unclear how the benefits from the project align with the organization’s vision.
What should the project manager do first to verify alignment?
A. Consult with the project team members to gain their opinions.
B. Ask the project team to delay the kick-off while resolving the concern.
C. Meet with the project sponsor to obtain more information.
D. Request a copy of the project assumptions log for more insight.
Selected Answer: C
Question #: 1145
Topic #: 1
A major national company known for quality products has just selected a small subcontracting firm to assist with a project. The project manager from the subcontracting firm is meeting with the project team to ensure that the project is delivered according to the customer’s standards.
In order to ensure this, what should the project manager define and document?
A. Quality
B. Objectives
C. Estimates
D. Requirements
Selected Answer: D
Question #: 1141
Topic #: 1
A network transformation project to increase efficiency and return on investment (ROI) is in the implementation stage. A conflict between the head of the network and the transformation manager arises.
What should the project manager do to manage this?
A. Lead the parties to find a compromise.
B. Analyze the context of the issue.
C. Escalate the problem to the project sponsor.
D. Evaluate the influence of the parties involved.
Selected Answer: B
Question #: 1079
Topic #: 1
A bank wants to initiate a new service for its customers that will also increase revenue. This service must comply with strict cyber regulation guidelines. Halfway through the project life cycle, the cyber regulations change, which has a large impact on the project.
What type of status report should the project leader present to the stakeholders?
A. A report including the change control process tor the requested changes and the updated risk register
B. A report containing statistics, detailed tasks to be done, and an explanation of the impact of the changes
C. A report that includes a detailed risk mitigation plan and action items for complying with changes
D. A report that is concise and simple, and that clearly states the impact the changes will have
Selected Answer: D
Question #: 956
Topic #: 1
A project has completed the first phase. During the lessons learned meeting, the project manager reported that the project was successful because it was on time, on budget, and on scope. The sponsor objected and said that other project benefits, such as cost reduction of the product and system response time, were not achieved.
What may have caused this situation?
A. The change control plan was not followed by the project manager.
B. The acceptance criteria were not accurately defined.
C. The items did not appear in the project management plan.
D. The benefits should have been managed at the organizational level.
Selected Answer: B
Question #: 933
Topic #: 1
A project team is finishing a sprint to deliver a key deliverable. The project team tells the project manager that the deliverable does not meet the agreed project standards set out by the customer and insists on reworking the deliverable to meet the standards. This will delay the project by two weeks.
What should the project manager do?
A. Agree with the team that the best way forward is to improve the quality of the deliverable to meet the standards even if it takes more time.
B. Let the team rework the deliverable and delay the delivery of the project by two weeks.
C. Ask the team to move forward with the deliverable with the best possible quality without extending the time.
D. Meet with the sponsor to highlight the poor quality standards and ask for two weeks of additional time to rework the deliverable.
Selected Answer: D
Question #: 924
Topic #: 1
A project manager is initiating a project to create a new service that has never been done before in their organization. The project manager is trying to determine what resources are required for their project team but is receiving conflicting resource requirements from the team, sponsor, and key stakeholders.
What should the project manager do next?
A. Identify the resources that are agreed upon to initiate the project and request additional resources later.
B. Determine if there is a subject matter expert (SME) who has expertise in the new service to assist with resource requirements.
C. Evaluate and prioritize the resource requests from the project’s key stakeholders.
D. Evaluate the resource options and propose alternatives to the project team for their approval.
Selected Answer: B
Question #: 847
Topic #: 1
A project manager is launching an agile project with team members located in multiple countries. In order to connect the team and improve the overall productivity, what should the project manager do?
A. Consider bringing the team members together periodically to work on critical tasks and bond together.
B. Schedule a different meeting with each of the regions, being the primary point of contact for all team members worldwide.
C. Schedule weekly meetings with a key contact for each region who will be responsible for disseminating information back to the team.
D. Keep all meetings at the same time, using the time zone for the company’s headquarters as a reference.
Selected Answer: A
Question #: 842
Topic #: 1
An agile team is working on a two-week sprint to deliver business value. About one week after the sprint starts, the product owner realizes that a regulatory compliance requirement was missed. The product owner reminds the team that this requirement must be completed in the current sprint or the organization will face a penalty.
What should the project manager do to mitigate this risk?
A. Review the issue with the project sponsor and ask for more time to complete this requirement.
B. Complete an impact analysis as the scope of the sprint backlog cannot be changed after the sprint has started.
C. Include the compliance user story in the next sprint as the team is fully occupied with the current sprint.
D. Request the team to add the user story to the current sprint and let them work on it.
Selected Answer: B
Question #: 819
Topic #: 1
A project team has run into an issue with a vendor who is known for a lack of quality. The project manager must ensure that the quality problem is addressed appropriately.
What should the project manager do to start the issue resolution process?
A. Meet with the vendor and request corrective actions.
B. Engage the test team to improve the quality.
C. Review the risk register and follow the response strategy.
D. Update the risk register and document any corrective actions.
Selected Answer: C
Question #: 1025
Topic #: 1
A project is scheduled to end in 2 weeks. The team is expected to continue working long hours and is showing signs of weariness and fatigue.
What should the project manager do lo encourage the team?
A. Schedule training courses to enhance team performance.
B. Schedule working lunch meetings until the project is complete.
C. Add new team members to help the project finalization.
D. Initiate rewards and incentives according to assessment results.
Selected Answer: D
Question #: 1009
Topic #: 1
A project manager is part of a cross-functional agile team. Throughout the project, it has become obvious that team members from different functional units have different perspectives of what the outcome should be.
What should the project manager do to resolve this?
A. Check to ensure the project outcome aligns with the project charter and statement of work (SOW).
B. Invite the project sponsor to the sprint review to provide clarity on the sprint outcome.
C. Ask the product owner to address the concerns about the project outcome during the sprint retrospective.
D. Schedule a meeting with the stakeholders to determine a consensus regarding the outcome.
Selected Answer: D
Question #: 889
Topic #: 1
An organization is transitioning to an agile project delivery approach. Each project is structured as a Scrum team. A project is in the initiation phase. In one of the workshops, a business subject matter expert (SME) indicated that the project may have legal constraints. The legal team was not identified as a stakeholder in the project brief.
What should the project lead do?
A. Ask the solutions architect to contact the legal department and create the epic(s) in the product backlog.
B. Advise the SME that there are no legal requirements identified in the project brief and continue the workshop.
C. Ask the project sponsor to contact the legal department and identify the legal impact.
D. Add the legal department to the list of stakeholders and contact them to discuss the project scope.
Selected Answer: D
Question #: 1159
Topic #: 1
After meeting with stakeholders, a project manager working at a computer gaming company is creating a project management plan for the company’s newest offering. The project manager learns that the company’s main competitor is scheduled to release a similar offering leveraging the newest technology. The project manager fears that the competitor’s offering is better in multiple ways compared to the project manager’s project.
What should the project manager do?
A. Meet with the project team to discuss the concerns and determine how to ensure the project’s deliverable can compete with the competitor’s.
B. Note this concern in the risk register and meet with the sales team to identify mitigation options factoring in the competitor’s offerings.
C. Perform a Kano analysis factoring in the competitor’s offering and present it to the stakeholders.
D. Meet with the development team to see what changes will improve the project compared to the competition’s deliverable.
Selected Answer: B
Question #: 1128
Topic #: 1
A project manager has commissioned a design study from a consulting firm to investigate a number of alternatives. The project manager has a strict policy on the cost of the study and has established a number of cost triggers and trend analyses.
Which tool is the project manager using?
A. Time and materials (T&M) contract
B. S-curve analysis
C. Earned value (EV)
D. Control chart
Selected Answer: C
Question #: 1125
Topic #: 1
In a highly politicized organizational environment, the stakeholders are driven by their own operational or business goals, which results in conflicting interests regarding the project. What should the project manager do to steer the stakeholders toward the collective project goal?
A. Anticipate, alert, and follow the risk management process.
B. Discuss, educate, and follow the communications management process
C. Detect, track, and follow the issue management process
D. Promote, inspire, and follow the stakeholder engagement process
Selected Answer: D
Question #: 869
Topic #: 1
A project is being executed in multiple phases. Midway through, the customer wants to bring in a new tool to replace the existing software in the project as part of their improvement program. The project team has identified the changes and submitted the change request to the customer for approval
What should the project manager do next?
A. Prioritize the impact of the change and modify the project management plan.
B. Inform management of the customer’s organizational change.
C. Examine the business value of the change request.
D. Perform a team-skills versus project-skills analysis.
Selected Answer: C
Question #: 1166
Topic #: 1
A hybrid project has just started, which will result in a new technology that could disrupt the market if well accepted by the public. The product requires health and safety approvals from the government. As this is an innovative solution, the sponsor and product owner are unsure if it will be accepted by the public.
What is the appropriate flow for product development?
A. Complete development with all functionalities in perfect condition prior to demonstrating to stakeholders to ensure a great first impression.
B. Complete development for the must-have functionalities only prior to demonstration in order to fail fast and get early feedback.
C. Complete development for each sprint and demonstrate the product increment to internal stakeholders and the government, without engaging other external stakeholders.
D. Complete development for must-have functionalities only and demonstrate it to a focus group, but wait until all development is complete to demonstrate it to the government.
Selected Answer: B
Question #: 1163
Topic #: 1
A project manager has heard about the large volume of emails the team receives each day, which prevents them from doing project work. One team member has stated that they would like to be able to access project-related information when needed.
To what type of communication is the team member referring?
A. Pull communication
B. Mass communication
C. Interactive communication
D. Push communication
Selected Answer: A
Question #: 783
Topic #: 1
While working on a proposal for a national-level solution, a new project manager finds that the proposal is asking for compliance from various organizations and policies. The project manager understands that while several compliances are in place, some of the specific regulatory needs for this project are not in place. Senior management advised the project manager to overlook these compliance problems, because they will be ready when that stage of the project is reached, and to continue building the proposal.
What should the project manager do first?
A. Verify the regulatory requirements and establish a strategy for compliance.
B. Document the interactions with senior management in the risk register.
C. Advise senior management that itis ethically unprofessional to continue.
D. Build the proposal with an alternative set of regulatory requirements.
Selected Answer: A
Question #: 1162
Topic #: 1
A company is moving to a hybrid approach and conducted capacity activities for all of the project managers. During these capacity-building activities, the focus was on agile approaches and team facilitation skills. When starting the implementation phase, the project managers faced issues motivating the newly hired agile staff.
Why are the project managers having issues motivating the agile staff?
A. Project managers are expected to become coaches in agile teams.
B. The agile staff is not used to being led by a project manager.
C. The capacity building activities missed the servant leadership concept transfer.
D. Transitional periods normally cause this type of problem.
Selected Answer: C
Question #: 1120
Topic #: 1
A project is starting its third iteration out of six. During planning, the team realized that all of the requirements were not defined clearly enough to start working.
What should the project manager do?
A. Review and replace the unclear requirements with ones that are clear.
B. Update the issue log and escalate it to the project sponsor.
C. Meet with the product owner to review the project backlog.
D. Invite key users to the next daily meeting to get requirement clarification.
Selected Answer: C
Question #: 1116
Topic #: 1
In an agile project, the team planned to complete 40 story points in an iteration, but only completed 30 story points. What is the schedule performance index (SPI)?
A. 30/40
B. 30/70
C. 40/30
D. 40/70
Selected Answer: U
Question #: 1034
Topic #: 1
A client’s company announces a reorganization, which includes changes in the senior management involved in the project. The new project sponsor is asking to put the project on hold until they review the scope.
What should the project manager do next?
A. Wait for a new project scope from the new project sponsor
B. Discuss the requirements and update the project management plan with the new sponsor
C. Discuss the issue with the project team and update the project management plan
D. Amend the risk register and provide suggested mitigation strategies
Selected Answer: B
Question #: 838
Topic #: 1
One of the modules delivered by the project failed during user acceptance testing (UAT). The project manager realizes that the component that failed the functional tests was created by another team and a different functionality was approved by the business manager.
What should the project manager do?
A. Review the integrated change control process with all the stakeholders.
B. Escalate the misalignment to the project management office (PMO) and the functional manager’s director.
C. Ask the project management office (PMO) to recover the cost of fixing it from the other team’s budget.
D. Request dedicated business resources to support functional testing.
Selected Answer: A
Question #: 1264
Topic #: 1
A new agile project is starting. The project manager is asked to confirm the scope to address the concerns of one of the stakeholders.
What should the project manager use to explain the project scope?
A. User stories
B. Product backlog
C. Product roadmap
D. Business requirements document
Selected Answer: B