PMP Topic 10
Question #: 901
Topic #: 1
A project manager is leading a digital transformation project in a large geographically distributed organization. During the execution phase, the project team noticed that the organization’s employees and heads of departments have different perceptions and expectations of the project and its outcome. The project manager is afraid that it may impact the project’s success.
Which two actions can the project manager do to resolve this issue? (Choose two.)
A. Foster stakeholder engagement in order to improve communication.
B. Discuss the issue with the project sponsor in order to handle it efficiently.
C. Share the project objectives to ensure they are properly digested.
D. Insist on face-to-face meetings in order to understand the real concerns.
E. Proceed as planned as these situations are quite common in large projects.
Selected Answer: AC
Question #: 902
Topic #: 1
A project manager is assigned to a critical project to build a complex application for a client whose goal is to achieve an ideal state for their business model, but is unsure about how to achieve the solution. What collaboration model should the project manager recommend in this situation?
A. Ask the client to specify their business needs in a contract format and approve it.
B. Schedule quarterly review meetings with the client.
C. Request that proper stakeholders, including the client, are assigned.
D. Ask the project team to write the business requirements based on the client’s needs.
Selected Answer: C
Question #: 903
Topic #: 1
A project manager is executing a large project with many stakeholders. One of the primary stakeholders is requesting a change to the project scope. The project manager knows that this scope change will not require much effort from the project team. The project manager is worried that going through the full change control process will hold up the project schedule.
What should the project manager do?
A. Ask the primary stakeholder for their official approval to avoid the change control process.
B. Implement the change in order to avoid changes to the schedule baseline.
C. Reject the change request because the project is already being executed.
D. Submit a formal change request since the change is affecting the project baseline.
Selected Answer: D
Question #: 904
Topic #: 1
A project manager has noticed that a specific team member rarely contributes or shares opinions during team discussions. However, the team member is effective at delivering assigned tasks on time.
How can the project manager leverage this?
A. Engage with the team member, let them know their strengths, and encourage them to share more.
B. Meet with the team member prior to meetings and share their thoughts with others so everyone can benefit.
C. Pair this team member with a more outspoken team member so their voice can be heard more.
D. Ensure the team member is assigned critical path tasks to meet the schedule.
Selected Answer: A
Question #: 905
Topic #: 1
A team is about to close a deployment and is waiting to receive critical information from the customer. The customer continues to postpone sending information, which is consequently delaying the deployment.
What should the project manager have done to prevent the delay?
A. Delegated the task to the product owner
B. Asked the team to use the sample data
C. Engaged the sponsor and sought their support
D. Received all key information ahead of time
Selected Answer: D
Question #: 906
Topic #: 1
A project defined to be executed in four months is divided into eight iterations. During its first retrospective, the team realizes that only one member has experience doing a key project requirement.
What should the project manager do?
A. Invite the team member to share experience in the next retrospective.
B. Ask the sponsor to add team members with the required experience.
C. Plan knowledge-sharing sessions within the team.
D. Ask the sponsor for a training course for the team.
Selected Answer: C
Question #: 907
Topic #: 1
A project manager who is providing development support for a product notices some of their long-standing customers moving to a competitor because of improved value being delivered from their product. What should the project manager do first?
A. Ask the product owner if the value delivery of the product has changed.
B. Intensify the focus of the product to recapture the lost customers.
C. Put the ongoing product development on hold and discuss with the team.
D. Request a change to the product based on the new market insight.
Selected Answer: A
Question #: 908
Topic #: 1
A project manager notices the team is disagreeing on the level of effort required to complete a task. What should the project manager do?
A. Advise the team that an average of all the estimates will be used as it will be the most reliable level of effort.
B. Advise the team that they can resolve the estimation issue and they can work on it as long as it takes.
C. Advise each team member to explain the rationale for their estimate and then ask the team to come to consensus.
D. Advise the team that the project manager will determine the level of effort since the team cannot agree.
Selected Answer: C
Question #: 909
Topic #: 1
A project manager has been working on a critical project to transform an organization’s operations. The project manager had successfully completed four sprints when the innovation director was replaced. The new director placed a hold on the project until a new strategy can be put in place.
What should the project manager do first?
A. Discuss the vision and possible impacts with the new director.
B. Review the risk management plan from previous projects with the new director.
C. Escalate to the project sponsor to remove the project hold.
D. Seek approval from the new director to replace the current contingency budget.
Selected Answer: A
Question #: 910
Topic #: 1
A project manager works for an organization that intends to begin using agile delivery, but there is a lack of support from some business units. The project manager needs to address the lack of trust in agile.
What should the project manager recommend?
A. Negotiate special arrangements for an agile pilot project.
B. Define detailed work instructions for agile project delivery.
C. Implement and establish an agile framework for the project.
D. Hire a team of contractors for agile project delivery.
Selected Answer: A
Question #: 911
Topic #: 1
Five project team members are working on a software development project. As the time line for the project is very tight, the members are working overtime to keep the project on schedule. Recently, two members submitted resignations.
What should the project manager do?
A. Acquire experienced additional resources from third-party suppliers.
B. Assist the team to reallocate the task to the three team members.
C. Acquire replacements by starting the hiring process immediately.
D. Escalate to the project sponsor and seek approval for a schedule delay.
Selected Answer: A
Question #: 912
Topic #: 1
During a project kickoff meeting, the client indicates that the benefits of the project will become the most important revenue stream for the company. The client needs to find opportunities to deliver value to their company as soon as possible.
What should the project manager do?
A. Apply project schedule compression techniques to deliver benefits faster.
B. Plan project iterations taking into consideration value delivery.
C. Develop a project management plan to achieve the goals of the project faster.
D. Align the goals of the project with the revenue goals of the company.
Selected Answer: B
Question #: 913
Topic #: 1
A project manager forms a new virtual project team that will be leading the project subcontractors in various countries. The project manager notices that each of the team members comes from a different culture.
Which action should the project manager take to increase team cohesiveness?
A. Execute a rotating relocation, where team members spend a certain amount of time in each of the countries.
B. Empower the team and emphasize the project manager’s trust in them.
C. Arrange a weekly virtual meeting to allow team members to exchange their cultures.
D. Require each team member to physically attend at least two meetings per year.
Selected Answer: B
Question #: 914
Topic #: 1
A project in the execution phase is part of a large transformation program. The project manager for this project reports to a program manager and also heads the steering committee for this project. A steering committee meeting will be held in the following 2 weeks, during which the approach to measure the schedule performance of the project thus far will be presented.
What should the project manager do in preparation for this meeting?
A. Prepare to demonstrate the cost-benefit ratio, business value, and return on investment (ROI) as the schedule performance metrics.
B. Update the cost performance index (CPI) and schedule performance index (SPI) to measure the performance of the project.
C. Prepare to explain that the schedule performance index (SPI), schedule variance (SV), and other performance metrics are being used.
D. Inform the program manager that the project is using an agile approach and schedule performance metrics are not applicable.
Selected Answer: B
Question #: 915
Topic #: 1
A project manager is leading a multiyear project. Near the end of the first year, the project manager checks to see if the whole budget allocated for the year will be used. Some features utilizing this year’s budget were added later in the year as change requests, but these features will not be ready by the end of the first year.
What should the project manager do?
A. Ask the team to test partially ready features and check if payment can be authorized with a signed formal acceptance.
B. Authorize payment for the features ready this year and for the features planned for the following year that are now ready.
C. Approach the product owner and the financial department to create a new nonbinding contract without fixed deliverables.
D. Provide an update to the financial department regarding the status of the time line of the project.
Selected Answer: D
Question #: 916
Topic #: 1
A struggling company is executing a critical project. However, due to external environment changes, there is not enough funding to complete the project.
What should the project manager do first?
A. Reduce the scope of the project to match the available funds.
B. Park the project until the external environment is favorable.
C. Ask the project sponsor to look for additional funding.
D. Assess the impact and evaluate alternatives to accommodate the change.
Selected Answer: D
Question #: 917
Topic #: 1
A project manager is reviewing the documents for closing a phase when the customer calls to say that the project is not generating any value for the company. What should the project manager do?
A. Wait to close the project until the customer is satisfied.
B. Validate the project scope, objectives, and outcomes with the customer.
C. Analyze which activities will generate the most value for the project.
D. Perform a cost-benefit analysis for the project.
Selected Answer: B
Question #: 918
Topic #: 1
As part of project execution, a contractor proposed and conducted site acceptance tests and pre-implementation technical training. However, during the implementation phase, the project manager notes a clear gap in the project team’s competence in following the implementation of the technical requirements.
What should the project manager have done to avoid this situation?
A. Ensured the training conducted by the contractor used standard methods
B. Reviewed the proposed training with the contractor
C. Performed a proper training needs assessment
D. Prepared proper training outcome measurements
Selected Answer: C
Question #: 919
Topic #: 1
The project manager received a claim from the client because the outcome delivered is not working properly. The project manager investigated the cause and realized that this deliverable was outsourced to an external provider, and was not made aware.
What primary tool would have helped the project manager identify this situation?
A. Communications management plan
B. Scope baseline
C. Risk register
D. Stakeholder register
Selected Answer: D
Question #: 920
Topic #: 1
A project manager is leading a team that is new to agile. During the kickoff meeting, one team member asks how risks will be managed using agile approaches.
How should the project manager respond?
A. Risk management is a collaborative effort and will be managed during each iteration.
B. Risks are managed by the project manager and forecasted at the beginning of each project.
C. Risks will be managed during a retrospective session with all of the team members.
D. Risks are managed by the team and they will be analyzed during risk management kickoff.
Selected Answer: A
Question #: 921
Topic #: 1
A project manager is leading a virtual IT project with a remote team. A team member tells the project manager that they do not know if they can finish on time because they are unaware of the other team members’ progress.
What can the project manager do to resolve this conflict?
A. Communicate by email with each team member to assign the tasks.
B. Host weekly meetings with the entire team to improve communication.
C. Ask the team that is having the problem to follow the project plan.
D. Schedule weekly meetings with each team member.
Selected Answer: B
Question #: 922
Topic #: 1
A project lead is managing a construction project in an isolated location. There have been delays due to difficult working conditions, which include team sickness and absences.
How should the project lead manage those issues to get the project back on track?
A. Ask for additional budget because the project end will be delayed.
B. Identify the causes of the issues in order to find a suitable solution.
C. Review the project scope in order to simplify it and shorten project duration.
D. Ask human resources (HR) to find individuals to replace team members.
Selected Answer: B
Question #: 923
Topic #: 1
A project manager is initiating a project to create a new service that has never been done before in their organization. The project manager is trying to determine what resources are required for their project team but is receiving conflicting resource requirements from the team, sponsor, and key stakeholders.
What should the project manager do next?
A. Identify the resources that are agreed upon to initiate the project and request additional resources later.
B. Determine if there is a subject matter expert (SME) who has expertise in the new service to assist with resource requirements.
C. Evaluate and prioritize the resource requests from the project’s key stakeholders.
D. Evaluate the resource options and propose alternatives to the project team for their approval.
Selected Answer: C
Question #: 924
Topic #: 1
A project manager is working in a constantly changing business environment. In order to address this situation, the project manager has decided to use a collaborative leadership style.
Which landscape describes the project environment?
A. High accountability, little authority
B. Good roadmaps, little accountability
C. Available resources, bad roadmaps
D. Enough authority, insufficient resources
Selected Answer: A
Question #: 925
Topic #: 1
During project execution, a project manager wants to involve the business lead before the users are involved in the project. However, the business lead is also engaged in another big project and cannot join this project meeting.
What should the project manager do first?
A. Ask a delegate from the business lead to communicate and handle the transition work.
B. Summarize the changes and potential user impact in an email and send it to the business lead.
C. Adjust the project completion date until the business lead is able to engage in the discussion.
D. Add resources to answer questions that the users and business lead will have during the project.
Selected Answer: A
Question #: 926
Topic #: 1
For the second time in a week, one of the team members failed to deliver their assigned work. As a result, it is impossible for the team to achieve their agreed-upon target.
What should the project manager do?
A. Insist that the team member maintain the agreed-upon rate of output to maintain the deadline.
B. Review the project team’s performance level and discuss areas for improvement.
C. Discuss the issue with the team member to identify the root cause and work to resolve it.
D. Seek a replacement who has the same skillset and availability as the team member.
Selected Answer: C
Question #: 927
Topic #: 1
After releasing the first deliverable of the project, one of the impacted departments refused to use the system because they believe that it adds more work. What could the project manager have done to prevent this?
A. Deployed a user survey
B. Reviewed organizational standard policies
C. Created an escalation plan
D. Conducted a stakeholder analysis
Selected Answer: D
Question #: 928
Topic #: 1
In the execution phase of a large construction project, the contracted logistic company decided to increase their price as a result of unavailability of shipping containers. What should project manager do?
A. Assess the impact of the price increase given by the logistic company and follow the contract and global guidelines for this situation.
B. Agree to absorb the price increase because the unavailability is beyond the control of the logistic company.
C. Abandon the contract with the logistic company and look for another company that has not increased their prices.
D. Explain to the logistic company that an increase in price is not acceptable because they signed a contract.
Selected Answer: A
Question #: 929
Topic #: 1
A new project needs to be kicked off in an organization that has regulatory requirements defined in their organizational governance process. How should the project manager define the project governance?
A. Ask the project management office (PMO) if the regulatory requirements can be ignored.
B. Update the project governance to include the current regulatory requirements.
C. Customize all of the regulatory requirements to fit within the specific project governance.
D. Update some of the regulatory requirements to fit within the project governance.
Selected Answer: B
Question #: 930
Topic #: 1
A project is nearing the completion of a sprint when the product owner announces that a local regulator has banned part of the deliverable. What should the project manager do?
A. Complete the sprint and seek a waiver from the regulator.
B. Perform a sprint risk assessment and analyze challenges.
C. Add more items to the sprint backlog that will add value.
D. Complete the sprint, but do not release the deliverable.
Selected Answer: B
Question #: 931
Topic #: 1
Three testers joined the project team just before the end of the build. During the project team meeting, the testers indicated that the project quality is poor, and they should not continue testing until all the defects are fixed.
Which three actions should the project manager do? (Choose three.)
A. Stop the project and review the output.
B. Ask the testers to provide additional information.
C. Brainstorm the issue with the project team.
D. Continue with testing according to the plan.
E. Ask the sponsor for assistance and guidance.
Selected Answer: ABC
Question #: 932
Topic #: 1
A project team is finishing a sprint to deliver a key deliverable. The project team tells the project manager that the deliverable does not meet the agreed project standards set out by the customer and insists on reworking the deliverable to meet the standards. This will delay the project by two weeks.
What should the project manager do?
A. Agree with the team that the best way forward is to improve the quality of the deliverable to meet the standards even if it takes more time.
B. Let the team rework the deliverable and delay the delivery of the project by two weeks.
C. Ask the team to move forward with the deliverable with the best possible quality without extending the time.
D. Meet with the sponsor to highlight the poor quality standards and ask for two weeks of additional time to rework the deliverable.
Selected Answer: D
Question #: 933
Topic #: 1
A project manager noticed that a talented team member remains passive and quiet during project meetings with the larger project team and other stakeholders. The team member interacts with the project manager quite well during one-on-one interactions.
What should the project manager do?
A. Praise the talkative team members for their input to encourage the quiet team member to speak up.
B. Encourage the quiet team member to actively participate during the team meetings.
C. In the larger team meetings, share the feedback given by the quiet team member during their one-on-ones.
D. Take the laissez-faire approach and give the quiet team member time to work up the courage to speak up.
Selected Answer: B
Question #: 934
Topic #: 1
A customer approaches the product owner with a new requirement and asks for a rough estimation to implement it. The outline of the task would be similar to a prior deliverable.
What should the product owner do to properly inform the customer?
A. Analyze the current backlog and the backlog refinement to determine a gap for fulfilling the requirement.
B. Check the work breakdown structure (WBS) and the cost estimation for the similar requirement and provide an estimate for the new requirement.
C. Revisit the user story of the similar requirement, learn about its story points and velocity, and sketch out the time needed for this requirement.
D. Refer to the lessons learned register where the experience and effort of former requirements should have been noted.
Selected Answer: C
Question #: 935
Topic #: 1
An internal process was recently introduced by the management team. The new process, however, has not added much value and is impacting the project’s deliverables.
What should the project manager do?
A. Allocate one team member who can focus only on process adherence.
B. Ensure that the team implements the process without delays in deliverables.
C. Discuss this with the team and convince them to continue with the process.
D. Negotiate with management and get the required process changed.
Selected Answer: D
Question #: 936
Topic #: 1
A project lead is managing a project in the execution phase. A new product owner was assigned and the project lead had their first meeting with the new product owner. During the meeting, the new product owner indicated the scope of the first release needs to be changed.
What should the project lead ask the product owner to do first?
A. Create new backlog items and discuss them in the next sprint retrospective.
B. Create new backlog items and discuss them in the next sprint planning.
C. Review the new backlog items and discuss them in the next standup.
D. Review the priorities of the existing backlog items included in the release.
Selected Answer: B
Question #: 937
Topic #: 1
A project manager is working on an international effort that involves a project team located on four different continents. The project team is extremely proud of the progress they have made on a recent iteration of the project. However, senior stakeholders unfamiliar with the project’s progress are concerned that the project may be unsuccessful.
What should the project manager do to help mitigate the stakeholders’ concerns?
A. Create and send out a high-level progress summary to all stakeholders that has been approved by the program manager.
B. Setup an in-person status meeting so stakeholders can speak with the project team about their project concerns.
C. Setup a virtual meeting with the stakeholders to discuss concerns and provide regular progress updates every 2 weeks.
D. Ask key developers to identify the most important risks and what the project team is doing to address those risks for the stakeholders.
Selected Answer: C
Question #: 938
Topic #: 1
During user acceptance testing, a project sponsor asks the project manager to add a couple of features. To meet the firm go-live date, the project team will need to work overtime.
What should the project manager do?
A. Submit an emergency change request and assign tasks to the team.
B. Request approval for overtime and a bonus to deliver on time.
C. Inform the sponsor that the project team cannot commit to more work.
D. Consult with the project team and provide options to the sponsor.
Selected Answer: D
Question #: 939
Topic #: 1
In a daily standup, the project lead notices that one of the senior developers is reassigning some of the easy backlog items to other team members, arguing that it is more efficient for the senior developers to work on complex items. What should the project lead do?
A. Include this practice in the next sprint review and discuss it with all of the team members.
B. Ask the senior developer to stop assigning tasks because that’s the scrum master’s job.
C. Support the senior developer’s action and their authority over other team members.
D. Include this practice in the next sprint retrospective and discuss it with all of the team members.
Selected Answer: D
Question #: 940
Topic #: 1
A project team is working remotely on a project with tight deadlines. In the middle of the project, a team member is replaced with an individual who is new to the company. The document repository is available to review, but since the project is quite complex it could take time to understand the details related to the new team member’s responsibilities.
What should the project manager do?
A. Assign tasks and provide contacts so the new team member can contact the appropriate resources for support.
B. Ask the new team member to review the repository and schedule a meeting to provide details and tasks.
C. Organize a social event to introduce the new team member to key stakeholders and the project team.
D. Introduce the new team member to the project team and provide an explanation of the key themes.
Selected Answer: B
Question #: 941
Topic #: 1
A project manager is managing a project in a fast-paced environment. The project manager needs to empower the team to collaborate toward an expected outcome and enable high-team performance. The CEO has suggested that the project manager apply a servant leadership style.
What should the project manager do to demonstrate the capabilities of a servant leader?
A. Create an environment where all team members compete to achieve the desired results.
B. Encourage all team members to develop the perfect plan to achieve the desired results.
C. Assess the business case and define the project priorities to motivate all team members.
D. Define the project’s objectives and create an environment where all team members can succeed in achieving them.
Selected Answer: D
Question #: 942
Topic #: 1
There is an upcoming merger between a functional organization and an agile organization. The merger has necessitated that team members from both organizations brainstorm the effect this merger will have on critical compliance standards and the previous regulations for a project.
What should the project manager do in order to achieve this objective?
A. Hold a joint meeting with both organizations, determine an engagement method, and then brainstorm.
B. Schedule separate breakaway sessions for each organization to brainstorm and share ideas.
C. Hold separate meetings for each organization, determine an engagement method, and then brainstorm.
D. Bring a team of experts to brainstorm and agree on the next course of action for the organizations.
Selected Answer: A
Question #: 943
Topic #: 1
A project manager is leading a project in which the product requirements have not been fully met due to several uncertainties about customer acceptance. What should the project manager do?
A. Gather a reduced number of approved requirements and add some extra features to fulfill the product specifications.
B. Gather enough requirements to produce a minimum viable product (MVP) with which to evaluate customer acceptance.
C. Stop all project activities until all requirements are set up front by the project sponsor and the key stakeholders.
D. Ask team members to research and collect data about the best features offered by similar products in the market.
Selected Answer: B
Question #: 944
Topic #: 1
An organization is using a hybrid delivery approach for a complex project. In the iteration review, a subject matter expert (SME) informed the team that new legislation will be published in a few months.
What should the project manager do?
A. Ask the SME to provide details after the retrospective.
B. Discuss the change in the next sprint planning.
C. Discuss the change in the next release planning.
D. Ask the SME to provide details in the next daily standup.
Selected Answer: C
Question #: 945
Topic #: 1
During a risk management meeting, most of the project team members use a computer to iterate the quantitative risk analysis model numerous times. There will be a cumulative probability distribution (S-curve) representing the probability of achieving any particular outcome.
Which method should the project manager use to assess and manage project risks?
A. Influence diagrams
B. Sensitivity analysis
C. Decision tree analysis
D. Monte Carlo analysis
Selected Answer: D
Question #: 946
Topic #: 1
A key project team member had an accident and will be in the hospital for at least two months. The backlog items the team member was working on have been delayed since the team member was the only person who knew how to complete them.
What could the project manager have done to avoid this situation?
A. Identified this risk and defined a risk response plan
B. Assigned the backlog items to at least two of the team members
C. Developed a knowledge transfer plan
D. Reserved a contingency budget for external consultants
Selected Answer: C
Question #: 947
Topic #: 1
A development team member learned that one of the product features delivered in the last sprint would have greater business value if a small enhancement was made to the feature.
What should the project manager do next?
A. Conduct another sprint planning meeting and add the necessary story.
B. Discuss this feature in the next sprint planning meeting.
C. Discuss this feature during the upcoming retrospective meeting.
D. Advise the team member to better prepare before sprint planning.
Selected Answer: B
Question #: 948
Topic #: 1
Based on a new company policy, an aviation software project has been structured to use an agile approach. The project is subject to industry regulations, which require detailed tracking and archival of product changes.
What should the project manager use to understand the impact of compliance on this project?
A. User stories and release plan
B. Product backlog and definition of done (DoD)
C. Scope of work and product backlog
D. Sprint retrospective and release plan
Selected Answer: B
Question #: 949
Topic #: 1
A project manager is leading a program execution and has challenges, because a project team waits for every decision to be made by the project manager. The progress of the team is slow because the project manager is the bottleneck. Upon assessing the situation, the project manager realized that the team members can handle the work on their own.
What should the project manager do?
A. Raise a resource request to get complimentary training for the project manager and team members.
B. Escalate the situation to the resource manager to ensure the team makes their own decisions.
C. Gather feedback from all team members and define a process to handle the team requests.
D. Revise the roles and responsibilities and empower the team to make their own decisions.
Selected Answer: D
Question #: 950
Topic #: 1
A company is going through a large cost-cutting initiative. Senior management requests a report on the work remaining for outstanding projects.
Which tool should the project manager use for this purpose?
A. Forecast estimation
B. Earned value (EV)
C. Cumulative flow diagram
D. Burndown chart
Selected Answer: A
Question #: 951
Topic #: 1
A project manager has recently been asked to take over an existing project that is halfway through execution. The project sponsor asked the project manager to ensure that the work carried out and the product being created do not deviate from the prescribed business value.
What should the project manager do to achieve this goal?
A. Review the requirements management plan.
B. Monitor the work breakdown structure (WBS).
C. Carry out quality audits and failure analyses.
D. Review the benefits realization plan.
Selected Answer: D
Question #: 952
Topic #: 1
A project team is working together on a computer relocation project, and all of the team members are experienced with relocation. There are many ideas being shared during the team meeting, and too many ideas result in the team being unable to conclude the relocation approach.
What should the project manager do?
A. Employ a consulting company to offer best practice solutions.
B. Seek management’s decision for the best relocation approach.
C. Empower the team members to make decision themselves.
D. Help the project team create consensus around the solutions.
Selected Answer: D
Question #: 953
Topic #: 1
An organization is going through a transformation, migrating most of its projects from a predictive to an agile approach. The marketing VP, who is also a key stakeholder, expressed a concern about losing control of the features that will be implemented in the product lines.
What should the project manager responsible for this project do?
A. Email the marketing VP with a cost-benefit analysis of the new model, detailing how the company will improve its products.
B. Schedule a meeting with the marketing VP to discuss and clarify the benefits of using an agile approach.
C. Apply influence with other key stakeholders to mitigate risks that may be generated by the marketing VP.
D. Review the issue with the marketing VP and request additional project funding for team training.
Selected Answer: B
Question #: 954
Topic #: 1
To limit the amount of time and cost of using a contract programming firm, a product manager announces that the developers will not be paid for unrequested embellishments to the product. What can the development team and scrum master do to ensure they are paid for all their work?
A. Convert the story points on user stories to hours to provide estimates of the potential costs to the product manager.
B. Have the product manager work with the scrum master to assign specialists to user stories to meet the requirement.
C. Ensure that the task board is used as an information radiator and all stories have enough detail to build the required feature or function.
D. Refine the definition of done (DoD) for user stories to ensure that part of the completion is a verification review of the code.
Selected Answer: C
Question #: 955
Topic #: 1
A project has completed the first phase. During the lessons learned meeting, the project manager reported that the project was successful because it was on time, on budget, and on scope. The sponsor objected and said that other project benefits, such as cost reduction of the product and system response time, were not achieved.
What may have caused this situation?
A. The change control plan was not followed by the project manager.
B. The acceptance criteria were not accurately defined.
C. The items did not appear in the project management plan.
D. The benefits should have been managed at the organizational level.
Selected Answer: B
Question #: 956
Topic #: 1
Due to price inflation, an agile project manager has identified that the available project funding will not be enough to bring on an additional team member for the upcoming iterations as initially planned. The project budget and release deadlines are tight. The existing cross-functional team is experienced.
What is the first approach the project manager should take?
A. Ask the business stakeholders to reduce the number of features required for the product.
B. Delay the hiring of the additional resource until market conditions are favorable to work within project requirements.
C. Ask the functional managers to source a less experienced and less expensive team member for the project.
D. Request the current team to analyze the work planned for the additional resource.
Selected Answer: D
Question #: 957
Topic #: 1
A project team is transitioning to agile delivery. The team uses a Kanban board to track progress. In the daily meetings, the team members have been reporting good progress. However, the cards on the board are not progressing toward “done.”
What should the project manager do?
A. Ask each team member to include the completion date on their cards.
B. Remind the team that self-organized teams are accountable for project progress.
C. Cancel the daily meetings and organize weekly project team meetings.
D. Ask the development lead to indicate low performers after the daily meeting.
Selected Answer: B
Question #: 958
Topic #: 1
A sponsor requires that the established quality standards for the project be met. As a result, the sponsor asks the project manager for stable measures to ensure that the quality is met.
Which three actions should the project manager do? (Choose three.)
A. Identify in the iteration planning the acceptance criteria that meet quality standards.
B. Identify the acceptance criteria during the retrospective that meet the quality standards.
C. Analyze the lessons learned to determine appropriate testing metrics in quality standards.
D. Incorporate performance metrics on the verified deliverables according to quality standards.
E. Perform a risk analysis to determine the impact of not complying with quality standards.
Selected Answer: ACD
Question #: 959
Topic #: 1
The project team has onboarded members from all over the world and will now work virtually to create project deliverables. There are both language and time zone challenges with this project team, but each team member is an expert in their trade.
What should the project manager do first to address the challenges?
A. Schedule meetings at a time when all members can attend based on the time zones.
B. Engage with human resources (HR) to determine if some team members may be relocated.
C. Review the communications management plan to assign resources for a facilitator.
D. Investigate alternatives for virtual meeting times and written communication methods.
Selected Answer: D
Question #: 960
Topic #: 1
During the initiation phase, a sponsor recommends that all team members should be colocated. Some of the team members need a significant amount of time to commute, and there is no office space available.
What should the project manager do?
A. Log this as a risk, since colocating the team will require additional costs.
B. Colocate the project team because that is what the sponsor requested.
C. Assess the business benefits of a colocated project team.
D. Colocate the project team because it will increase efficiency.
Selected Answer: C
Question #: 961
Topic #: 1
An organizational policy requires project managers to carry out two audits per month: one for their own project and one for another project manager’s project. After a recent audit review, team members suggested that it is not fair to have their deliverables audited by a peer.
What should the project manager do to avoid this situation?
A. Ask the organization to remind staff that audits are a requirement.
B. Use casual meetings instead of audits.
C. Complete the audits less frequently.
D. Set up an audit policy in the scope management plan.
Selected Answer: A
Question #: 962
Topic #: 1
A project manager is happy to have a motivated, highly talented team working together in a cheerful atmosphere. However, many members of the team are distracted by their telephones during meetings, show up late, or interrupt one another by telling jokes.
What should the project manager do first?
A. Incentivize the team members with a monetary punctuality reward.
B. Speak separately to the team members causing the disruptions.
C. Remind the team of the ground rules in the next meeting.
D. Ask the team to discuss frustrating meeting experiences from past projects.
Selected Answer: C
Question #: 963
Topic #: 1
A new quality report was distributed to stakeholders after the sponsor approved it. A senior manager requests changing the colors and sizes of some of the graphs included in the report.
What should the project manager do?
A. Reject the change as the report was approved previously.
B. Incorporate the change in a future report.
C. Ask the team to make the manager’s requested changes.
D. Advise the manager to raise a change request.
Selected Answer: D
Question #: 964
Topic #: 1
During a planning session, the development team and the product owner are arguing about the effort needed to deliver a specific feature in a software development project. The product owner says that the feature can be developed in one week, whereas the team estimates that it will take at least two weeks. After several hours of discussion, they have not reached an agreement.
What should the project lead do?
A. Decide what should be the time estimate and proceed with the planning meeting.
B. Educate the product owner that the project team members are the most appropriate group for assessing the effort.
C. Ask the project team to accept the shorter estimate as it is important to keep a good relationship with the product owner.
D. Communicate to the stakeholders that the project has to be delayed for two weeks.
Selected Answer: B
Question #: 965
Topic #: 1
There are two interdependent projects: the first project is in execution, and the second one is about to be deployed. The first project has been delayed, which is now affecting the second project due to the sharing of resources.
What should the project manager do in this situation?
A. Ask for written commitment from the team manager assuring the deployment team can work on only one of the projects.
B. Assess the issue with the deployment resources’ availability and define a plan to deploy extra resources to the deployment team.
C. Organize a meeting with the deployment team and explain that, due to a resource shortage, the project will be delayed.
D. Ask the procurement team to solicit offers from external providers in order to replace the internal resources for the deployment.
Selected Answer: B
Question #: 966
Topic #: 1
In the initial project meeting, a stakeholder presents a complaint about the validity of the project. The complaint occurs after the stakeholder discovers that the project will not deliver the objectives they expected and will have a higher cost.
How should the project manager handle the complaint?
A. Highlight the reasons for the project cost increase and negotiate with the providers to reduce the cost.
B. Use management skills to convince the stakeholder in agreeing to the project cost.
C. Delay discussions with the stakeholder and request a revision of the project with the sponsors.
D. Reinforce the importance of the project mission and the overall vision of the work to be performed.
Selected Answer: D
Question #: 967
Topic #: 1
At the beginning of a project, a project manager is asked to provide human resources (HR) with an evaluation of every team member’s performance. This evaluation will be delivered at the end of the project.
How should the project manager approach this request?
A. Establish a set of objective and measurable performance indicators for evaluating team members and share it with the team.
B. Meet with HR at the end of the project and provide a confidential evaluation of every team member’s performance.
C. Ask the project team how they would prefer to be evaluated and use those criteria to share results with HR.
D. Evaluate the project team members’ performance based on whether the completed project fulfills its intended objectives.
Selected Answer: A
Question #: 968
Topic #: 1
A customer asks the project manager to complete a project 10 days earlier than planned due to marketing constraints. After discussing this request with the project team, the project manager concludes that this can be achieved if a few activities can be overlapped.
Which approach should the project manager take?
A. Fast-track the activities based on limitations and dependencies.
B. Release the minimum viable product (MVP) earlier and enhance it in the next iteration.
C. Review the schedule and perform resource leveling.
D. Add subject matter experts (SMEs) to perform the project activities in parallel.
Selected Answer: A
Question #: 969
Topic #: 1
A project has come to a halt. What should the project manager do to get the project back on track?
A. Review the status of each blocker at the daily standup meeting.
B. Create a Kanban board that describes each blocker.
C. Create a radiator that places the blockers in a tabular format.
D. Engage with the project team to understand the blockers.
Selected Answer: D
Question #: 970
Topic #: 1
A project manager regularly sends out project progress reports. However, there have been a few complaints from stakeholders who expressed that the communication does not meet their needs.
What should the project manager do?
A. Communicate the project details to the stakeholders.
B. Introduce a separate stakeholder engagement meeting.
C. Analyze the communication needs of the stakeholders.
D. Communicate progress more frequently to the stakeholders.
Selected Answer: C
Question #: 971
Topic #: 1
A project manager has been keeping track of impediments that have been discussed with the team in daily meetings. The risk register continues to grow, and only a few impediments have been mitigated.
What should the project manager do?
A. Identify any critical impediments that may affect the project.
B. Ask the project team to resolve the impediments.
C. Stop development until all impediments are resolved.
D. Discuss how to remove the impediments with the sponsor.
Selected Answer: A
Question #: 972
Topic #: 1
Two project managers are working on separate projects that have identified the same subject matter expert (SME) as critical to their projects. Project A is using a predictive approach and Project B is using an agile approach.
Which project should the SME be allocated to?
A. The project with the less experienced project manager to improve the likelihood of success.
B. The project with the highest score in the program to improve the likelihood of success.
C. Project A, because project planning was based on the assumption that the SME would be available.
D. Project B, because success in an agile project is determined by technical excellence.
Selected Answer: B
Question #: 973
Topic #: 1
During the initial stage of a project, the team estimated activities for the next iteration in story points. It was agreed that each story point would be assumed to be equal to one day of effort during project execution. There are some activities estimated as two story points and others estimated as 100 story points.
What should the project manager ask the team to do next?
A. Negotiate the estimation so it gets smaller.
B. Break down the larger activities into smaller ones.
C. Resize the story points.
D. Execute the smaller estimated activities.
Selected Answer: B
Question #: 974
Topic #: 1
Before a daily standup, a team member informed the project manager that they have accepted a job offer at another company. The team member explains that they plan to present their resignation to the functional manager.
What should the project manager do next?
A. Contact the product owner and review the current sprint backlog.
B. Communicate to the team members at the daily standup.
C. Alert the functional manager about possible delivery delays.
D. Contact the functional manager and develop a mitigation strategy.
Selected Answer: D
Question #: 975
Topic #: 1
A few stakeholders missed the session that was conducted to validate project alignment with organizational strategy and expected business value. For this reason, their inputs were not collected. This is the root cause of some conflicts in the decision-making process.
What should the project manager do first to resolve this situation?
A. Recognize and understand the conflict.
B. Reschedule the session.
C. Apply risk assessment techniques.
D. List alternative courses of action.
Selected Answer: D
Question #: 976
Topic #: 1
A software delivery project began having technical impediments. The issue may cause a delay of the deliverables. The technical service team has been working on the issue, but the issue is unresolved even after 1 week of maintenance.
What should the senior project manager do now?
A. Send a gentle reminder to the technical service team.
B. Use interpersonal skills to expedite the issue.
C. Update the issue log with the status and priority.
D. Issue a formal warning to the technical service team.
Selected Answer: B
Question #: 977
Topic #: 1
A company has undertaken a large transformation project in preparation for the changing economy. During the planning of the transformation project, the key resource from human resources (HR) refuses to approve the proposed project plan.
What should the project manager do to gain an understanding of the cause for the resource’s refusal?
A. Speak with their colleague.
B. Communicate with their supervisor.
C. Speak directly with the resource.
D. Organize a team meeting.
Selected Answer: C
Question #: 978
Topic #: 1
An iteration is almost finished, but the team is struggling to complete the stories that require more time. What should the project manager do first?
A. Meet with the project team to develop a proper resolution to the issue.
B. Request approval from the project sponsor to add more resources
C. Prepare documentation to explain the issue and communicate accordingly.
D. Update the project artifacts to reflect the new deadlines reported.
Selected Answer: A
Question #: 979
Topic #: 1
A project manager for an application development firm is meeting with stakeholders prior to the launch of the latest release of the company’s most profitable application. The stakeholder mentions the following key points:
• A major corporate rebrand was scheduled to occur with this launch, but the rebrand has been delayed by 3 weeks.
• Development processing improvements will be ready in 4 weeks.
• The company is preselling the updated product with a release date of next week.
Which action should the project manager recommend to the sponsor?
A. Have the sales team reach out to customers to communicate that the product release is being delayed.
B. Suspend the release of the product until the marketing delay has been resolved.
C. Delay the rebranding and release the product now to address the realized improvements and meet the sales commitments
D. Postpone the product release until the processing improvement delay has been resolved
Selected Answer: C
Question #: 980
Topic #: 1
A virtual team has disagreements about the client’s requirements. Although the requirements are written, the language seems ambiguous for some of the team members who are working abroad. The local team members argue that the language is clear, but that there is a lack of competence from the international team members.
Which two actions should the project manager take? (Choose two.)
A. Assign projects with local clients to the local project team members.
B. Train all project team members to recognize and discuss cultural differences
C. Ensure that local team members explain the requirements to the international team members
D. Provide training to international team members to ensure their understanding of the requirements.
E. Address the language ambiguity in the requirements to ensure all team members understand them
Selected Answer: BE
Question #: 981
Topic #: 1
A project manager is managing a technical project that requires intensive documentation as part of the key deliverables. In a project review meeting. a key stakeholder reports that the latest documentation provided by the project manager includes a reference to unrelated products.
What should the project manager do?
A. Assign a technical writer to the project.
B. Develop a standard for document quality control.
C. Ask the project management office (PMO) to support and review all deliverables.
D. Log the issue in the risk register and the issue log.
Selected Answer: B
Question #: 982
Topic #: 1
A project manager is about to start a large-scale project with unclear requirements, a fixed deadline, and a fixed budget. The client is unable to provide a product owner, as they do not have enough capacity and they want to be involved only a few times during the project.
How should the project manager plan and manage the project?
A. Convince the client that a product owner is needed, as the project manager is not able to run an agile project without all the relevant roles in place.
B. Define the project’s requirements, prepare a long-term detailed plan, and manage the project according to it.
C. Agree up front on a minimum viable product (MVP), establish deadlines for review, and run the project with a backlog and weekly sprints.
D. Refuse to manage the project as there is too much risk in developing this kind of project without a product owner.
Selected Answer: C
Question #: 983
Topic #: 1
A client has asked the project manager for the program status report. The project manager sends the report and then realizes that they accidentally included another manager from the client’s organization on the email.
What should the project manager do?
A. Contact the other manager and ask them to delete the email.
B. Inform the client and their supervisor about the mistake.
C. Wait for the client’s feedback regarding the report.
D. Resend the email to the client, excluding the other manager.
Selected Answer: B
Question #: 984
Topic #: 1
During a project’s closing phase, the project manager identified that the client did not use one particular service. The client then asks the project manager to informally extend the service beyond the contract end date. The contract is clear about the expiration of the service.
How should the project manager address this situation in order to close the project?
A. Escalate the request to the functional manager to approve the additional service hours.
B. Issue a change request and activate the formal change control process to address the situation.
C. Accept the client’s proposal to use the service until the additional hours are exhausted.
D. Deny the request and include it in lessons learned documentation for the next contract renewal.
Selected Answer: B
Question #: 985
Topic #: 1
A project manager has been approached by the project sponsor about adding to the project scope. How should the project manager accommodate this request?
A. Disregard the request since the project scope is finalized
B. Adjust the project schedule to accommodate the new project scope requests.
C. Create a change request for the change control board (CCB) to review.
D. Update the project team about the change request.
Selected Answer: C
Question #: 986
Topic #: 1
A project manager acquired information from the market that would reduce the business value being delivered by an ongoing project. Based on that information, the project manager believes the project should be stopped.
How should the project manager handle the situation?
A. Have a discussion with the project sponsor and cancel the project.
B. Remove the items no longer applicable from the backlog and present the backlog to the project team.
C. Continue working on the defined scope and review the risk matrix.
D. Have a discussion with the sponsor and recommend the project business value be reassessed.
Selected Answer: D
Question #: 987
Topic #: 1
A project manager is executing a commercial building project. The project manager discovers that the required building permits have not been obtained. Obtaining the permits will delay the project by 1 month and will cost the project US$35,000. The fine associated with continuing to build without the permits is US$1,000 per day.
What should the project manager do first?
A. Continue the project while trying to obtain the permit.
B. Update the risk management plan.
C. Review lessons learned from previous projects.
D. Obtain the permits before continuing the build.
Selected Answer: B
Question #: 988
Topic #: 1
A project delivers every 2 weeks. The customer raises a complaint because they do not perceive business value in the products delivered even though deliveries have been completed in a timely manner.
Which activity should the project manager undertake?
A. Change the delivery project approach.
B. Review the risk analysis.
C. Perform a cost-benefit analysis.
D. Review the definition for the minimum viable product (MVP).
Selected Answer: D
Question #: 989
Topic #: 1
A project sponsor has requested that the project manager reprioritize the team’s tasks to include a feature that is not part of the minimum viable product (MVP) for the project. Although the project sponsor is very keen on the feature, adding it has the potential of causing team burnout and/or delaying the release.
How should the project manager address this situation?
A. Ensure the feature has been included in the product backlog, explain to the sponsor the consequences of the request, and ask the team to include the feature’s tasks in the next iteration
B. Ensure the feature is included in the iteration backlog, ask the team lo work on the current tasks first, and include the new tasks after those tasks are completed
C. Ensure the feature has been included in the product backlog, then hold a meeting with the team and sponsor to determine how to deliver the feature within the current iteration
D. Ensure the feature’s tasks are included in the iteration backlog. explain to the sponsor the consequences of the request. and ask the team to deliver the feature in the current iteration
Selected Answer: C
Question #: 990
Topic #: 1
Due to a recent company merger, a project manager from company B has been assigned to a team that is comprised of team members from company A. At the start of the project, conflicts anise due to a lack of clarity on processes and the project manager’s relationship with company B.
What should the project manager do to resolve this conflict?
A. Work with the team to analyze which processes are suitable to use and define them in the ground rules.
B. Review the historical information and make the decision based on the return on investment (ROI).
C. Avoid the conflict as the customer feels comfortable with using processes from company A.
D. Ask the team to use company B’s processes since they are more familiar with these processes.
Selected Answer: A
Question #: 991
Topic #: 1
A project manager has received a new request to integrate more features to a product. The team is fully allocated, and there is no budget to acquire new resources
What strategy should the project manager implement to deal with this situation?
A. Discuss the problem with the team and decide how to do the work together.
B. Ask the team to accelerate the iterations and avoid interruptions.
C. Recommend that the project sponsor increases the budget to bring new resources.
D. Verify team performance and ask for improvement during daily standup meetings.
Selected Answer: A
Question #: 992
Topic #: 1
A compliance strategy was created during the planning phase of a project. During execution, the project manager left the organization and another project manager was assigned to the team.
What should the project manager do first to ensure the project is compliant?
A. Review the organizational process assets (OPAs) for compliance topics.
B. Meet with the team to discuss compliance concerns.
C. Review the compliance strategy and version history.
D. Meet with the project sponsor to discuss their compliance concerns.
Selected Answer: C
Question #: 993
Topic #: 1
During project execution, the client requires several changes that will impact the project’s duration. The project manager needs to apply fast-tracking techniques to accelerate the schedule, but the team is concerned about working overtime.
What should the project manager do to motivate the team?
A. Negotiate with the client to reduce the changes in requirements.
B. Crash the project schedule to ensure completion on time.
C. Introduce team-building activities to improve team performance.
D. Meet with the team members to review their roles and responsibilities.
Selected Answer: C
Question #: 994
Topic #: 1
A project manager has been running an agile project for 6 months and has been reporting that the project is on track every week. However, on the last week before releasing the final product, the team found a technical impediment that put the project delivery in jeopardy overnight.
What should the project manager have done to prevent this situation?
A. Considered historical data from previous projects with similar impediments to help identify the possible solutions
B. Sought and implemented alternative ways to track progress and impediments to identify potential threats
C. Provided technical training to the team in advance to ensure the team had high-level technical skills
D. Developed a risk response plan that would have provided options and strategies regarding project risk exposure
Selected Answer: D
Question #: 995
Topic #: 1
A multimillion-dollar project has started and is in the execution phase. A local regulatory authority has just announced changes to the requirements that will need to be implemented in 6 months, prior to completing the project execution phase.
What should the project manager do next?
A. Review the new requirements with the compliance department to determine if a change request is needed
B. Proceed with the defined project requirements and delay implementing the new requirements
C. Add the new requirements to the project scope immediately since they are mandatory changes
D. Ignore the new requirements as the current budget and schedule do not allow for any changes
Selected Answer: A
Question #: 996
Topic #: 1
A project sponsor has requested a trend analysis of all risks that the project has monitored over the past 12 months. What should the agile project manager do?
A. Extract this from the project risk register tracking tool and issues log
B. Refer the sponsor to the contract document
C. Organize a stakeholder meeting to brainstorm on general project risks
D. Share the annual report with the sponsor
Selected Answer: A
Question #: 997
Topic #: 1
A construction project to build a fish hatchery is in execution. The operations group notified the project manager about a concern that might turn into a potential issue; however, the concern could not be addressed.
In which project document should the project manager record the concern?
A. Request for information
B. Scope statement
C. Risk register
D. Issue log
Selected Answer: C
Question #: 998
Topic #: 1
A hybrid project is experiencing several issues with both the agile delivery of the product as well as the predictive development of a marketing strategy. What should the project manager do to receive feedback from stakeholders located in different time zones?
A. Send an email to all stakeholders.
B. Refer to the stakeholder engagement plan.
C. Set up a conference call for all stakeholders.
D. Refer to the communications management plan.
Selected Answer: D
Question #: 999
Topic #: 1
A project team is in the planning phase of a product migration project. The project manager schedules a meeting with the project team, telecommunications team, and the department leaders with group product accounts. The purpose of the meeting is to determine the project timeline based on how much content needs to be transferred to or created in the new system and the processing procedures and time frames.
Who should the project manager also invite to the meeting?
A. Representative from the provisioning team
B. Representative from the network team
C. Representative from the reimbursement team
D. Representative from the service desk team
Selected Answer: A
Question #: 1000
Topic #: 1
A project sponsor is promoting the use of a new technology that has not yet been approved. The technology guarantees cost savings and a delivery ahead of schedule. However, the operational support at project completion is uncertain as the service organization expressed an inability to provide support without approval of the new technology.
What should the project manager do to resolve the conflict?
A. Seek to understand the project stakeholders’ needs in an effort to support the new technology.
B. Communicate the project’s progress to the stakeholders and promote the new technology.
C. Maintain and adhere to project plans to ensure the project delivers successful outcomes.
D. Acknowledge the lack of approval and focus on a resolution that will benefit the customer.
Selected Answer: A
