PK0-004: CompTIA Project+

QUESTION NO: 1
A project manager is attempting to establish the proper sequencing and duration of project activities. Which of the following would be the MOST beneficial?

A. Network diagram
B. Ishikawa diagram
C. WBS
D. Gantt chart

Answer: A

QUESTION NO: 2
Which of the following are characteristics of a project? (Choose two.)

A. Ongoing
B. Temporary
C. Start and finish
D. Achieving a goal
E. Consisting of milestones
F. Restricting the budget

Answer: B,C

QUESTION NO: 3
A company has determined it does not have the in-house capability to perform a project and wants to procure third-party services.Which of the following documents will the company MOST likely release FIRST?

A. RFO
B. RFI
C. RFP
D. RFQ

Answer: B

QUESTION NO: 4
The project manager was asked to provide recommendations for the removal of a vendor. A meeting was scheduled with the key stakeholders and the project sponsor to highlight the reasons for this recommendation. Which of the following should the project manager bring to the meeting to support this recommendation? (Choose two.)

A. The issue log to show why the vendor should be replaced.
B. The team action items to show why the vendor should be replaced.
C. The scope statement to show why the vendor should be replaced.
D. A procurement plan to show why the vendor should be replaced.
E. A change management plan to have the vendor replaced.

Answer: A,E

QUESTION NO: 5
A project manager is creating the WBS. In which of the following phases is the project?

A. Initiation
B. Planning
C. Execution
D. Closing

Answer: B

QUESTION NO: 6
Which of the following is a characteristic of a matrix organization?

A. Authority lies solely with the project manager.
B. Authority is directed by the project architect.
C. Authority is shared between the project manager and project coordinator.
D. Authority is shared between functional and project managers.

Answer: D

QUESTION NO: 7
A WBS is being developed for a project. Which of the following would be BEST suited to contribute cost and time estimates for the project activities?

A. Project team members
B. Project sponsor
C. Project manager
D. Project scheduler

Answer: C

QUESTION NO: 8
A project manager is assigned to a project and has not had a handover meeting with the previous project manager. The new project manager is reviewing the percent of project completion, schedule progress, and budget constraints. Which of the following documents should the project manager use to obtain this information?

A. Project schedule
B. Balanced scorecard
C. Issue log
D. Status report

Answer: D

QUESTION NO: 9
A stakeholder is unaware of a project’s status. Which of the following documents should the project manager consult to ensure all stakeholders are notified of project changes? (Choose two.)

A. Status report
B. Organizational chart
C. RACI matrix
D. Meeting minutes
E. Communication plan

Answer: A,D

QUESTION NO: 10
There are four parallel paths on a network diagram. The summary duration of each path is below:

A, C, G: 10 weeks
A, B, F: 8 weeks
D, E, H: 12 weeks
D, B, F: 7 weeks

Which of the following tasks are on the critical path?

A. A, C, G
B. A, B, F
C. D, E, H
D. D, B, F

Answer: C

QUESTION NO: 11
A project team is comprised of a mix of in-house and virtual team members.
When a complex announcement needs to go out to the entire project team, which of the following is the MOST effective way to communicate it?

A. Composing a project team email with the details of the announcement is the best method. It gives the project manager the opportunity to explain but not be overcome with questions from the team.
B. Using text messaging to make the announcement is the best method. It allows the project manager to reach the project team members wherever they are located.
C. Sending a fax is the best method. It gives the project manager the opportunity to explain the announcement and come up with questions and answers the team may have.
D. Hosting a web conference meeting is the best method. It gives the project manager the opportunity to explain the announcement and answer any questions from the team.

Answer: D

QUESTION NO: 12
A project requires daily status updates. Which of the following is the MOST effective method for providing these updates?

A. Backlog
B. Standup
C. Kickoff
D. Retrospective

Answer: B

QUESTION NO: 13
A project sponsor and Chief Information Officer (CIO) disagree about how to release the final deliverables to the market. The sponsor wants to do a massive product release, while the CIO wants to be extremely cautious and add more time for testing and defect resolution. The project manager works with both parties and determines the best solution is to roll the product out in a pilot release to see how it tests, and then use customer feedback to determine next steps. Which of the following conflict resolution techniques is the project manager using?

A. Forcing
B. Negotiating
C. Compromising
D. Avoiding

Answer: B

QUESTION NO: 14
A project manager is justifying a required change with the associated impact on the project. Which of the following is the NEXT step?

A. Implementation
B. Approval
C. Validation
D. Auditing

Answer: B

QUESTION NO: 15
The PMO is responsible for: (Choose two.)

A. managing the project plan, scope, risk, and budget.
B. contributing expertise, deliverables, and estimates of costs.
C. setting standards and practices for the organization and providing governance.
D. outlining consequences of non-performance and coordinating between disparate projects.
E. approving funding, developing the project schedule, and gathering high-level requirements.

Answer: C,D

QUESTION NO: 16
A critical stakeholder has requested additional status updated beyond the schedule.
Which of the following factors MOST likely needs to be accounted for when communicating with this stakeholder?

A. Confidentiality
B. Criticality
C. Frequency
D. Cultural differences

Answer: C

QUESTION NO: 17
Which of the following activities are associated with the closing phase of a project? (Choose two.)

A. Risk mitigation
B. Archiving of project documents
C. Tracking of expenditures
D. Lessons learned
E. Quality assurance

Answer: B,D

QUESTION NO: 18
Which of the following describes a burn rate?

A. The rate at which project documents are disposed.
B. The rate at which project personnel leave the project.
C. The rate at which the project budget is used.
D. The rate at which the timeline increases.

Answer: C

QUESTION NO: 19
The project manager for a TV tower construction project receives notification that a strong storm is expected the following week. Which of the following should the project manager do NEXT?

A. Evaluate the risk, inform major stakeholders about the problem, and issue a change request immediately.
B. Evaluate the risk, fill in the issue log, and communicate it according to the communication plan.
C. Evaluate the risk, develop a mitigation plan, and communicate it according to the communication plan.
D. Evaluate the risk, reschedule all outdoor tasks for a later time, and inform major stakeholders.

Answer: C

QUESTION NO: 20
One deliverable failed during testing, and this has already happened several times.

Which of the following tools is MOST appropriate for the project team to use to determine the cause of the problem?

A. Run chart
B. Fishbone diagram
C. Scatter diagram
D. Gantt chart

Answer: B

QUESTION NO: 21
During the initiation phase, a project manager has asked for a document containing the high-level objectives and goals for a project. Which of the following documents would contain these items?

A. Business case
B. Requirements document
C. Project timeline
D. Task plan

Answer: B

QUESTION NO: 22
A team lead informs the project manager that the datacenter will not be accessible when the project needs to be completed. The team lead also indicates that the team member who is assigned to complete the datacenter project is out on medical leave. Which of the following should a project manager update to document this information?

A. A list of realized risks
B. A list of decomposed activities
C. A sequenced list of project tasks
D. A document describing agreed-upon communication methods

Answer: A

QUESTION NO: 23
The executive sponsor asks a project manager to summarize the following for a project:

1. Final capital expenditures.
2. Anticipated cost of new employee resources to support the solution.
3. Maintenance estimates.

Which of the following information should the project manager provide?

A. Cost baseline
B. Burn rate
C. Cost variance report
D. Total project cost

Answer: A
Explanation:

QUESTION NO: 24
Which of the following defines a group of projects that work together to achieve a common goal?

A. Product
B. Portfolio
C. Program
D. Project plan

Answer: C

QUESTION NO: 25
A company hires an outside vendor to provide 24/7 support. Which of the following documents would determine the contractual obligations?

A. PO
B. SLA
C. LOI
D. MOU

Answer: B

QUESTION NO: 26
A project manager is managing a project with a hard deadline in two weeks. At the current rate of progress, the project will not finish on time. Which of the following techniques is MOST likely to be used to complete the project on time?

A. Throttling
B. Crashing
C. Resource leveling
D. Resource smoothing

Answer: B

QUESTION NO: 27
A project manager is unsure if the quality of a deliverable from a SME meets specifications. Which of the following is the BEST way for the project manager to address the issue?

A. Conduct a face-to-face or telephone meeting with the team member.
B. Send an email outlining the concerns to the team member.
C. Send a project team meeting to obtain feedback from everyone.
D. Post the issue on the wiki page for input from stakeholders.

Answer: A

QUESTION NO: 28
Which of the following is a key aspect of the Agile project management methodology?

A. Test-driven
B. Daily standup meetings
C. Short project durations
D. Defined list of requirements

Answer: B

QUESTION NO: 29
A carpenter on a project team reports there is insufficient time to accomplish tasks on schedule.

Which of the following is the FIRST step the project manager should take?

A. Assess the risk register’s new items.
B. Review the task start and finish dates.
C. Obtain additional resources.
D. Analyze the assigned hours.

Answer: A
Explanation:

QUESTION NO: 30
A project manager is managing a transactional project. One of the key team members is having difficulties understanding the client requirements. Which of the following actions would be BEST for the project manager to take?

A. Ask the client to provide additional language resources to the team.
B. Purchase a language translation program.
C. Hire a translator to help the key team member
D. Ask the client to provide requirements in the native language of the team.

Answer: D
Explanation:

QUESTION NO: 31
After identifying all known tasks, the project manager has started to sequence and set durations. Which of the following describes how the project manager should BEST determine the initial sequence and durations?

A. Use milestones identified in the project charter.
B. Use data based on past knowledge.
C. Hold a full team workshop to review the complete WBS.
D. Collaborate with other project managers.

Answer: A
Explanation:

QUESTION NO: 32
A company has updated the method it uses to initiate projects. The company requires RFPs from three vendors, and low and high bids must be rejected to determine the selected vendor.
Which of the following terms describe this requirement?

A. Outsourcing
B. Business acquisition
C. Business process change
D. Internal reorganization

Answer: A

QUESTION NO: 33
A project team is overseeing the installation of a new reptile habitat at the local zoo. During execution, zoo personnel decide to house a different type of reptile that will require a different temperature range than the capacity of the installed system. The modification has been approved. Which of the following constraints are MOST likely to be affected? (Choose two.)

A. Quality because the existing system is now outside the threshold.
B. Requirements because this is a change to initial scope.
C. Cost because replacing the system incurs additional expense.
D. Schedule because this was an unscheduled task and will impact the timeline.
E. Stakeholders because they will need to understand the modification and provide buy-in.

Answer: C,D

QUESTION NO: 34
Assuming an iterative approach, which of the following will be conducted at the end of each iteration?

A. SCRUM retrospective
B. Kickoff meeting
C. Budget baseline
D. Risk review

Answer: A

QUESTION NO: 35
The project manager has noticed a vendor is not performing in accordance with the SLA. Which of the following items should the project manager use to highlight the vendor’s areas of poor performance?

A. Balanced scorecard
B. WBS
C. Post-project evaluation
D. PERT

Answer: A

QUESTION NO: 36
Two team members are arguing over two different approaches to complete a task. The project manager listens to both sides, determines neither approach will work, and directs the team members to use a third option. This type of conflict resolution is known as:

A. forcing.
B. avoiding.
C. smoothing.
D. compromising.

Answer: A

QUESTION NO: 37
Which of the following metrics demonstrates to a project manager if a project is overspending or underspending?
A. EAC
B. BAC
C. CPI
D. ETC

Answer: C

QUESTION NO: 38
The project sponsor has cut the resources required for project completion. The project manager cannot complete the project without additional resources. Which of the following should the project manager do to obtain the resources?

A. The project manager should identify and document the reasons for the additional resources in a change request.
B. The project manager should hire additional resources temporarily to complete the project.
C. The project manager should terminate the project until additional resources are added to the project.
D. The project manager should ask the project team members to take on more tasks to complete the project on time.

Answer: A
Explanation:

QUESTION NO: 39
An organization has multiple projects that are taking place simultaneously. Which of the following should be tasked with ensuring resources are appropriately allocated to projects?

A. PMO
B. Project sponsor
C. Project coordinator
D. HR

Answer: B

QUESTION NO: 40
When a risk event occurs, which of the following documents is BEST suited for recording and tracking new items corresponding to the risk?

A. Issue log
B. Risk management plan
C. Communications plan
D. Risk register
E. Status report

Answer: D
Explanation:

QUESTION NO: 41
A milestone task on the critical path has been completed. Which of the following should the project manager notify?

A. Owner of predecessor task
B. Project team
C. Project sponsor
D. Project steering committee

Answer: C
Explanation:

QUESTION NO: 42
During a project assessment, a project manager determines the initial project cost estimates were incorrect, and there is not enough budget left, including reserves, to complete the project.
Which of the following actions should the project manager take?

A. Alert the project sponsor of the situation.
B. Contact the customer and request more funding.
C. Announce the project will end early due to lack of funds.
D. Attempt to save money in downstream activities.

Answer: A

QUESTION NO: 43
Which of the following is the primary purpose of an MOA or an MOU?

A. State expectations of all signatory parties to reduce potential misunderstandings.
B. Facilitate potential legal action and resulting remediation if one of the signatory parties violates any terms.
C. Enumerate a detailed code of conduct for all employees, contractors, and subcontractors participating in the program.
D. Provide transparency to competitors regarding all signatory parties.

Answer: A

QUESTION NO: 44
Two team members have concluded that documentation is not required due to the size of the current project. The project manager has encouraged them to align strictly within the process.
Which of the following conflict resolution techniques has the project manager utilized?

A. Smoothing
B. Forcing
C. Compromising
D. Avoiding

Answer: B

QUESTION NO: 45
The client accepts the critical design review. Which of the following meetings should be held to move to the NEXT step in the project?

A. Execution
B. Kickoff
C. Closure
D. Planning

Answer: B

QUESTION NO: 46
A project manager is working on the project charter. Which of the following phases does this describe?

A. Initiation
B. Planning
C. Execution
D. Closing

Answer: A

QUESTION NO: 47
A project in the execution phase is over budget, and tasks on the critical path are on schedule. Which of the following should the project manager do NEXT?

A. Update the project management plan.
B. Issue a change request.
C. Revise the project charter.
D. Evaluate the impact to the baseline.

Answer: D
Explanation:

QUESTION NO: 48
Several team members report that meeting objectives are not being met. Which of the following documents would a project manager create to make team meetings more effective? (Choose two.)

A. Create an SOW prior to each meeting and adhere to it.
B. Create a meeting agenda prior to each meeting and adhere to it.
C. Create a lesson learned list prior to each meeting and adhere to it.
D. Create a project charter prior to each meeting and adhere to it.
E. Create an action item list during the meeting and adhere to it.
F. Create a corrective action plan prior to each meeting and adhere to it.
G. Create a WBS prior to each meeting and adhere to it.

Answer: B,E
Explanation:

QUESTION NO: 49
Which of the following documents should be used to provide high-level reporting to key stakeholders?

A. Dashboard
B. Communication plan
C. Statement of work
D. Project charter

Answer: A

QUESTION NO: 50
A new project charter is being drafted. Which of the following would be the BEST source for the high-level project requirements?

A. Sponsor
B. Project manager
C. Project management office
D. Project team

Answer: A