PEGAPCSSA87V1: Certified Pega Senior System Architect (PCSSA) 87V1 Topic 2
Question #: 35
Topic #: 1
An assignment service-level agreement (SLA) is configured with the following details:
• Initial urgency: 15
• Assignment ready: Timed delay of 2 hours
• Goal: 1 hour and increase urgency by 10
• Deadline: 2 hours and increase urgency by 15
• Passed deadline: 1 hour, increase urgency by 10, and limit events to 10
Assuming no other urgency adjustments, what is the assignment urgency 4.5 hours after the case reaches the assignment?
A. 40
B. 60
C. 25
D. 50
Selected Answer: A
Question #: 35
Topic #: 1
An assignment service-level agreement (SLA) is configured with the following details:
• Initial urgency: 15
• Assignment ready: Timed delay of 2 hours
• Goal: 1 hour and increase urgency by 10
• Deadline: 2 hours and increase urgency by 15
• Passed deadline: 1 hour, increase urgency by 10, and limit events to 10
Assuming no other urgency adjustments, what is the assignment urgency 4.5 hours after the case reaches the assignment?
A. 40
B. 60
C. 25
D. 50
Selected Answer: A
Question #: 36
Topic #: 1
Items selected by a user need to be copied to a page list property when the user submits the form.
How do you copy the items?
A. Create a declare expression with the page list property as the target.
B. Add a data transform to the flow action as a pre-processing action.
C. Add a data transform to the flow action as a post-processing action.
D. Create a validate rule to copy the selected items.
Selected Answer: A
Question #: 37
Topic #: 1
The company wants you to configure a service level agreement (SLA) that begins at the start of the next business day, to ensure timely processing of the following assignments:
• Product inquiry assignment – a customer submits product inquiries
• Review assignment – a customer service representative (CSR) reviews the inquiry and replies to the customer
Which two configurations, when performed together, meet the requirement to delay SLA processing? (Choose two.)
A. Set the Assignment Ready field to Dynamically defined on a property.
B. Create the SLA on the Product inquiry assignment.
C. Create the SLA on the Review assignment.
D. Set the Assignment Ready field to Timed delay.
Selected Answer: A
Question #: 37
Topic #: 1
The company wants you to configure a service level agreement (SLA) that begins at the start of the next business day, to ensure timely processing of the following assignments:
• Product inquiry assignment – a customer submits product inquiries
• Review assignment – a customer service representative (CSR) reviews the inquiry and replies to the customer
Which two configurations, when performed together, meet the requirement to delay SLA processing? (Choose two.)
A. Set the Assignment Ready field to Dynamically defined on a property.
B. Create the SLA on the Product inquiry assignment.
C. Create the SLA on the Review assignment.
D. Set the Assignment Ready field to Timed delay.
Selected Answer: A
Question #: 38
Topic #: 1
Which two options do you consider when creating a pre-processing data transform? (Choose two.)
A. The potential reuse of the flow action
B. The security setting for the data transform
C. The timing of the commit for the flow action
D. The effect if the flow action is reloaded
Selected Answer: D
Question #: 39
Topic #: 1
Operator A is in Unit A and Operator B is in Unit B. You want both operators to be able to perform work that is routed to either Unit A or Unit B.
Which configuration supports this requirement?
A. On each operator’s record, associate the operator with the same work group.
B. On each operator’s record, associate the operator with both units.
C. On each unit record, associate both operators with each unit.
D. On the work group record, associate the operators with the work group.
Selected Answer: A
Question #: 4
Topic #: 1
A Fulfillment report needs to list the user ID of the employee who packages the items to ship in an Order case. The report provides information from the MyCo-Orders-Work-Ship and Data-Admin-Operator-ID classes.
Which two options independently satisfy the report requirements? (Choose two.)
A. Configure a class join on the Fulfillment report definition to join operator information to each case.
B. Add the user ID to the Fulfillment report definition as a parameter.
C. Specify both classes on the Pages & Classes tab on the Fulfillment report definition.
D. Use an association rule to join operator information to each case to populate the Fulfillment report.
Selected Answer: AD
Question #: 41
Topic #: 1
You have a requirement to associate users in different units to the same work queue.
How do you implement this requirement?
A. Associate the users to a common work group. Then associate the work group to the appropriate units.
B. Associate the users to a common work group. Then associate a work queue to the work group.
C. Associate the users to a common work queue. Then associate the work queue to the appropriate units.
D. Associate the users to a common unit. Then associate a work queue to the common unit.
Selected Answer: B
Question #: 42
Topic #: 1
In which of the following situations do you use branches?
A. Development team A and development team B are both working on application 02.01.01 at the same time.
B. Development team A is working on application 02.01.01 and development team B is working on application 02.02.02.
C. Development team A in India and development team B in the UK are working on different applications in different time zones.
D. Development team A is working in the development environment and the quality assurance (QA) team is testing in the QA environment.
Selected Answer: D
Question #: 45
Topic #: 1
Which two best practices for creating a mobile app on Pega Platform guarantee a consistent user experience? (Choose two.)
A. Apply both responsive and adaptive user interface designs to optimize the display of the app.
B. Decide early in the development process if the mobile app supports offline mode.
C. Incorporate Android emulators during the development and production phases.
D. Use multiple unlocked rulesets when developing a mobile app.
Selected Answer: A
Question #: 46
Topic #: 1
In MLP2, the business asks you to create a mobile app for an existing Pega Platform application.
Which two of the following actions are required to create the mobile app? (Choose two.)
A. Configure access to the Pega Mobile Build Server.
B. Create a certificate set.
C. Configure the mobile application access in Dev Studio.
D. Set up push notifications for developers.
Selected Answer: D
Question #: 47
Topic #: 1
Application Settings allow you to __________.
A. execute connectors in parallel to improve performance
B. simulate data in an environment for testing purposes
C. automate the application migration process
D. store references to an external system connected to an application
Selected Answer: D
Question #: 49
Topic #: 1
In which of the following situations would you configure Application Settings?
A. A SOAP connector returns simulated data in the development environment.
B. The thresholds for a SLA are set to hours instead of days on a testing environment.
C. Two SOAP connectors execute in parallel to improve performance.
D. The credentials for a REST service differ between development and production environments.
Selected Answer: B
Question #: 5
Topic #: 1
Which three items are generated and displayed in the compliance score of an application? (Choose three.)
A. Rules with warnings in the application
B. Pega Platform core rules used in the application
C. Rules with unjustified warnings in the application
D. Unweighted compliance score
E. Percentage of compliant rules in the application
Selected Answer: ACE
Question #: 50
Topic #: 1
When updating a system of record using a SOAP connector, if the system of record is unavailable, users can retry the update after an hour. If the system of record is still unavailable after an hour, a notification should be sent to a system administrator.
How do you implement this requirement?
A. Edit the out-of-the-box pxErrorHandlingTemplate data transform.
B. Use a transition condition in the activity step invoking the connector.
C. Implement the logic in the connector’s error handler flow.
D. Implement the logic in the data page’s response data transform.
Selected Answer: B
Question #: 51
Topic #: 1
A data page is used to retrieve data from an external system. If an error occurs, you want to display a message to the user and send an email to the system administrator.
How do you implement this requirement?
A. Configure an activity’s input source as the error message and the output as an email.
B. Configure an error handling process that displays the error message and sends an email.
C. Reuse the out-of-the-box ConnectionProblem error handling flow on the Service tab for the connector.
D. Create an error handler data transform that adds an error message to the data page and sends an email.
Selected Answer: A
Question #: 53
Topic #: 1
A chemical supplier processes thousands of online orders each day. The supplier provides a material safety data sheet (MSDS) for each of the 100+ cleaning products in stock. When buyers select an item to order, the application displays the MSDS. The MSDS rarely changes.
Which of the following options ensures the MSDS is up to date when an order is created?
A. Create a keyed data page with the MSDS for each cleaning product.
B. Create a parameterized data page that loads a new MSDS for each product.
C. Create a data page that contains the MSDS for each cleaning product.
D. Configure a keyed data page that allows multiple pages for each key.
Selected Answer: B
Question #: 54
Topic #: 1
A fitness organization wants to ensure that data is entered correctly into an online form when users apply for, or update, their membership information.
Which scenario requires an edit validate rule?
A. Existing members must enter their membership number in the correct format, M-######-0#.
B. The first and last name are required on the form, but a middle name or initial is optional.
C. New members can get a 20% discount, if they enter the Coupon Code SAVE.
D. New members must be at least 18 years of age at the time they sign up for membership.
Selected Answer: C
Question #: 55
Topic #: 1
Which statement is true about connectors?
A. Connectors establish a link to a service on another system.
B. Connectors use a listener that runs in the background.
C. Connectors can be referenced from data transforms.
D. Connectors require a REST service to function.
Selected Answer: B
Question #: 56
Topic #: 1
As a best practice, in which situation do you configure a keyed data page?
A. A long list of images that often changes
B. A long list of vehicle parts that rarely changes
C. A short list of emojis that often changes
D. A short list of delivery options that rarely changes
Selected Answer: D
Question #: 57
Topic #: 1
A city resident can report potholes to the Department of Transportation by logging in to a mobile Pega Platform application that utilizes the Pega API.
Which two Pega API interactions do you use to facilitate this? (Choose two.)
A. Submit the report using POST/cases
B. Access the related case type to report using GET/casetypes
C. Update the report using GET/cases
D. Log into the application using PUT/authenticate
Selected Answer: A
Question #: 58
Topic #: 1
In which two scenarios is it a Pega best practice to use Pega Web Mashup over a Pega API integration? (Choose two.)
A. Minimal resources are assigned to update Pega Platform for each new release.
B. Developers have access to only App Studio when configuring the integration.
C. Users are expected to create cases, open assignments, and manage data privacy.
D. The application is built on Pega Platform version 8.2 using UI Kit.
Selected Answer: C
Question #: 59
Topic #: 1
Which two configurations do you implement when using a Pega Web Mashup? (Choose two.)
A. Configure the application permissions by specifying a list of trusted domains in the application rule.
B. Configure a node-level data page to hold security access information about the external system.
C. Leverage the standard authentication service IACAuthentication and update the authentication activities.
D. Add an access group for the application rules that need to be accessed from the external system.
Selected Answer: C
Question #: 6
Topic #: 1
A user reports that an application takes five seconds to complete a step and present the next step in a process.
Which tool allows you to gather and analyze performance data for the form submission?
A. Tracer
B. Database Trace
C. Performance Analyzer (PAL)
D. Performance Profiler
Selected Answer: C