CCBA: Certification of Competency in Business Analysis

Question #: 241
Topic #: 1
You are the business analyst for your organization and are working on organizing the identified requirements for a new solution. Nancy, your assistant in this process, says that these requirements aren’t very complex. You agree but add that it’s this thing that makes the overall solution complex. What thing adds to the level of complexity among requirements?

A. Relationships among the requirements
B. Management in the project
C. Cost and schedule constraints
D. Stakeholders in the project

Question #: 242
Topic #: 1
What is the purpose of managing the solution scope and requirements from a business analyst’s objective?

A. To complete business analysis activities as quickly as possible
B. To obtain and maintain requirements approval from the sponsoring client about the solution scope
C. To obtain and maintain consensus among key stakeholders for the overall solution scope
D. To complete business analysis activities as accurately as possible

Question #: 243
Topic #: 1
You are a Business Analyst for your organization, and you’re working with Mary. Mary wants to know what you need to complete the process of planning the business analysis approach if you’re already the business analyst for your organization. Why is it important to complete the plan business analysis approach?

A. This task describes the amount of time needed for the business analysis approach.
B. This task describes the amount of budget needed for the requirements elicitation.
C. This task describes how to select an approach for performing business analysis.
D. This task describes the processes the business analyst will or will not do based on the time and budget available.

Question #: 244
Topic #: 1
If an organization wants to re-use requirements, where should the defined requirements be kept?

A. Requirements management plan
B. Requirements repository
C. Solution scope
D. Project management plan

Question #: 245
Topic #: 1
Which one of the following statements best describes the purpose of allocating requirements?

A. Optimize efficiency and link to productivity.
B. Limit the risk exposure.
C. Maximize the business value.
D. Increase productivity through efficiency.

Question #: 246
Topic #: 1
Which of the following approaches describes the project management approach of refining requirements and project scope?

A. Plan-driven
B. Change-driven
C. Iterative
D. Progressive elaboration

Question #: 247
Topic #: 1
You are the business analyst for your organization and you’re working with several stakeholders to identify, manage, and approve requirements. Your organization requires using a plan-driven approach to business analysis and changing management. In this approach, who is most likely to approve changes to requirements?

A. Change control board
B. Requirements owner
C. Project sponsor
D. Project manager

Question #: 248
Topic #: 1
You are the business analyst for your organization and you are working with Bill on creating a model. Bill is a little confused about all the different things a model can do for the stakeholders. You explain to Bill that a model can do all of the following except for which one?

A. Define the risk and reward for the requirements
B. Categorize and create hierarchies of items
C. Define boundaries for business domains
D. Show business logic

Question #: 249
Topic #: 1
There are four inputs to the plan business analysis activities. Which one of the following is not an input to the plan business analysis activities process?

A. Stakeholder list, roles, and responsibilities
B. Organizational process assets
C. Business analysis approach
D. List of identified risks

Question #: 250
Topic #: 1
A business analyst must consider the business value a solution brings in relation to the cost of implementing the desired solution. Suppliers will often be limited in the amount of requirements they can implement based on the allocated resources. If there are not enough resources to implement all of the solutions, what can the business analyst create to justify the additional funds for the implementation?

A. Business case
B. Cost analysis
C. Risk assessment with positive risk analysis
D. Benefits-cost ratio

Question #: 251
Topic #: 1
In order to plan business analysis activities, you will need four inputs. Which one of the following inputs is not valid for this task?

A. Business analysis approach
B. Stakeholder tolerance for risk
C. Stakeholder list, roles, and responsibilities
D. Business analysis performance assessment

Question #: 252
Topic #: 1
Wanda is the business analyst for her organization and she is currently working on the specify and model requirements process. One of the elements of this process is the documentation of the textual requirements. Wanda must describe the capabilities of the solution, any conditions that must exist for the requirements to operate, and what third component of the textual requirement?

A. Any constraints that may prevent the solution from fulfilling the requirement
B. Describe a situation or problem
C. Write in the active voice
D. Express only one requirement at a time

Question #: 253
Topic #: 1
As a candidate for CCBA, you should be able to recognize the activities associated with each knowledge area. Which of the following are business analysis planning and monitoring activities? Each correct answer represents a complete solution.

A. Job shadowing
B. Planning how requirements will be approached, traced, and prioritized
C. Identifying stakeholders
D. Defining and determining business analysis processes

Question #: 254
Topic #: 1
Ralph is a business analyst for his organization and he’s using the plan-driven approach for business analysis. Ralph has captured the requirements of the project, but what must happen before he can begin capturing and defining the requirements at a deeper level of detail?

A. The initial requirements must be tested for time, cost, quality, and risk.
B. The initial requirements must undergo a feasibility study.
C. The initial requirements must be formally approved by the stakeholders.
D. The initial requirements must pass through the Delphi Technique.

Question #: 255
Topic #: 1
You are the business analyst for your organization and you’re creating a business analysis communications management plan. In your plan, you want to address the different locales and culture and the communication needs that may affect the business analysis approach. Which one of the following elements should not be included in the cultural analysis of the plan?

A. Relationship to task completion
B. Relationship to authority
C. Relationship to religion
D. Relationship to time

Question #: 256
Topic #: 1
All of the following statements are true regarding a brainstorming session during requirements elicitation except for which one?

A. All ideas should be visibly recorded.
B. The number of ideas should not be limited.
C. The ideas should be generated with a cost or time estimate.
D. All ideas should be shared without any discussion, criticism, or evaluation.

Question #: 257
Topic #: 1
High quality requirements have certain characteristics which distinguish them from low-quality requirements. Which characteristic of requirements demands that all requirements in a set or model support its overall purpose and scope?

A. Complete
B. Cohesive
C. Correct
D. Consistent

Question #: 258
Topic #: 1
The task of prioritizing requirements creates just one output. What is it?

A. Validated requirements
B. Requirements (prioritized)
C. Requirements rankings
D. Requirements assessment

Question #: 259
Topic #: 1
Which stakeholder in the solution assessment task will provide information on technical constraints that could limit the solutions that may be implemented?

A. Project manager
B. Suppliers
C. Sponsor
D. Operational support

Question #: 260
Topic #: 1
You are the business analyst for your organization and you’re creating a data flow diagram to show how information is input, processed, stored, and output from a system. Which element of a data flow diagram represents a process that transforms data by combining it with other data?

A. Data flow
B. External entities
C. Data process
D. Concatenation

Question #: 261
Topic #: 1
There are three business analysis planning techniques that a business analyst can use to help plan business analysis processes. Which one of the following is not one of the three techniques?

A. Process modeling
B. Progressive elaboration
C. Decision analysis
D. Structured walkthrough

Question #: 262
Topic #: 1
Which one of the following is not a general technique that a business analyst may use in the requirements verification task?

A. Structured walkthrough
B. Acceptance and evaluation criteria definition
C. Cost-benefits analysis
D. Problem tracking

Question #: 263
Topic #: 1
All of the following are inputs to the task assess organizational readiness except for which one?

A. Enterprise architecture
B. Solution Scope
C. Stakeholder concern
D. Risk register

Question #: 264
Topic #: 1
The process of defining the business need uses one output. What is it?

A. Feasibility study
B. Solution scope
C. Business need
D. Capability gaps

Question #: 265
Topic #: 1
You are the business analyst for an organization and you’re managing your stakeholders through the requirements validation activities. Your stakeholders are categorized by executives, functional managers, directors, end users, and customers. Which of these stakeholders are involved in the requirements validation activities?

A. All of the stakeholders
B. Functional management
C. Executives
D. Customers

Question #: 266
Topic #: 1
Holly’s organization uses a plan-driven approach to business analysis. When it comes to communication in Holly’s organization what type of communication will likely be required?

A. Face-to-face
B. Ad hoc
C. Chain of command
D. Formal

Question #: 267
Topic #: 1
A business analyst in her organization has identified all of the terminology of the solution, the acronyms the organization will use, and the nomenclature of her department where the endeavor will take place. Where should all of this information actually be stored?

A. WBS
B. Business analysis register
C. Terminology register
D. Data dictionary

Question #: 268
Topic #: 1
Bonny is the business analyst for her organization and she’s making a determination from which vendor the solution should be purchased. She has identified several categories to measure each vendor’s overall performance and solution. cost, schedule, experience, certification, references, and years in business. For each category, she has identified scores the vendor may earn; for example, cost is worth 25 points, schedule is worth up to 20 points, and years in business is worth up to ten points. The vendor who gets the most points in the assessment will win the contract. What is Bonny using in this scenario?

A. Scoring model
B. Vendor profile assessment scale
C. Weighted scoring model
D. Screening system

Question #: 269
Topic #: 1
Complete this statement. Policies and rules serve as boundaries and _____________ the organization and the operation of the organization.

A. Influence
B. Constraint
C. Direct
D. Lead

Question #: 270
Topic #: 1
Bob and Susan are business analysts for their organization. They are examining two materials that could be used in an upcoming project.
They are testing the materials and measuring the results of each test to compare the materials to each other. This process will help Bob and Susan determine which material is best for their upcoming project. What type of process are Bob and Susan completing with these materials?

A. Stress test
B. Feasibility study
C. Benchmarking
D. Alternative identification

Question #: 271
Topic #: 1
Which of the following documents graphically depicts the project team members and displays their interrelationship for a specific project?

A. Project team directory
B. Project organization chart
C. Project scope statement
D. Project charter

Question #: 272
Topic #: 1
What does MoSCoW mean when it comes to requirements prioritization?

A. Must, Should, Could, Would
B. Money, Schedule, Control, Waiting
C. Must, Should, Could, Won’t
D. Mustn’t, Shouldn’t, Couldn’t, Won’t

Question #: 273
Topic #: 1
A business analyst is meeting with the customer of the project. The customer tells the business analyst that she can only allow the budget of $575,000 for the project. This budget is best described as what type of constraint?

A. Technical constraint
B. Verified constraint
C. Financial constraint
D. Business constraint

Question #: 274
Topic #: 1
You are the business analyst for your organization and you’re working with Adam on business analysis processes. Adam allows the business analysis activities and resources to exist in support of the organization. Of the following, what type of business analysis stakeholder is Adam?

A. Project manager
B. Domain subject matter expert
C. Sponsor
D. Regulator

Question #: 275
Topic #: 1
According to the book ‘A Guide to the Business Analysis Body of Knowledge’, effective business analysis practices can do what to the amount of change to requirements in a stable business environment?

A. Reduce the amount of change, but not eliminate entirely.
B. Document the changes to requirements.
C. Control the frequency of the change.
D. Eliminate the change entirely.

Question #: 276
Topic #: 1
You are the business analyst for your organization. Your current project is using a plan-driven approach for the requirements, business analysis, and monitoring.
Which one of the following statements best describes the plan-driven approach to business analysis planning and monitoring?

A. Plan-driven approaches encourage changes that prevent errors and omissions.
B. Plan-driven approaches typically call for a significant amount of formality and detail.
C. Plan-driven approaches determine how priorities will be diagnosed for the project solution.
D. Plan-driven approaches typically have meetings daily to discuss the business analysis requirements process.

Question #: 277
Topic #: 1
Mark is the business analyst for his organization. He is working with the solution development team and he believes that the team does not want to implement a certain portion of the requirements. The team is expressing the difficulty of the requirements and how it will be extremely challenging to complete. When Mark asks about a similar project that the team completed, they insist that this is a different type of requirements though Mark believes that it is not. What is the solution development team appearing to do to the requirements?

A. Get the requirements removed from the project scope.
B. Change the prioritization of the requirements based on overstated complexity of the project work.
C. Change the prioritization of the requirements based on the past project.
D. Have the business analyst report the difficulty of the project work to the project customer.

Question #: 278
Topic #: 1
As a business analyst, you must identify activities in your business analysis approach. Which one of the following is useful for identifying activities?

A. Project management input
B. BABOK
C. A list of deliverables
D. WBS

Question #: 279
Topic #: 1
Beth is a business analyst for her organization and she’s completing the tasks in the requirements management and communication knowledge area. As a result of these tasks, she’ll create several things for her organization. Which one of the following, however, is not one of the outputs of the requirements management and communication tasks?

A. Traced requirements
B. Requirement management plan
C. Requirement package
D. Approved requirements

Question #: 280
Topic #: 1
What tool is best described as a spreadsheet to use when there’s a relatively low amount of requirements that need to be traced?

A. Roles and responsibilities chart
B. Quantitative matrix
C. Coverage matrix
D. RACI Chart

Question #: 281
Topic #: 1
Which of the following defines all of the required work to satisfy the requirements of the project?

A. Project scope
B. Requirements envisioning
C. Requirements foundation
D. Product scope

Question #: 282
Topic #: 1
You have been assigned as the Project Manager for a new project that involves the development of a new interface for your existing time management system.
You would like to plan the communications that need to be made during the project lifecycle. Which of the following would be a critical tool/technique to help in your communications planning?

A. RAM Chart
B. Affinity Diagram
C. Stakeholder Analysis
D. Text-Oriented Chart

Question #: 283
Topic #: 1
In order to plan the business analysis approach, the business analyst must understand the organizational process needs and what other thing?

A. Operation of organizations and the objectives of business analysis
B. Consideration of risk and reward
C. Purpose of the proposed solution
D. Stakeholders’ threats and perceived threats

Question #: 284
Topic #: 1
Complete this statement. ___________________ are longer-term, ongoing, and qualitative statements of a state or condition that the organization is seeking to establish and maintain.

A. Objectives
B. Goals
C. Requirements
D. Operations

Question #: 285
Topic #: 1
Marcy is working with stakeholders to understand the stakeholders’ needs as part of the business requirements. The stakeholders are describing their needs for new computers for their designers. The stakeholders have specifications, monitors, and software selected for the business requirements. What are the stakeholders actually defining in this scenario?

A. Solutions
B. Perceived problems
C. Perceived needs
D. Longevity

Question #: 286
Topic #: 1
Which one of the following statements best describes requirements prioritization?

A. It is only used with the plan-driven approach to business analysis.
B. It is only used with the change-driven approach to business analysis.
C. It determines how requirements will be prioritized based on the most important stakeholders to the least important stakeholders.
D. It determines how requirements will be prioritized and how those priorities will be used to define the solution scope.

Question #: 287
Topic #: 1
You are the business analyst for your organization. Management has asked that you create a method to store the project requirements including those under development, under review, and the requirements which have been approved. What is management asking you to create?

A. A change management system
B. A repository
C. A requirements register
D. A project scope statement

Question #: 288
Topic #: 1
By which of the following is the performance of all requirements management and communication activities governed?

A. Business analysis plans
B. Business analyst
C. Project manager
D. Project sponsor

Question #: 289
Topic #: 1
If you’re a business analyst and using an event-based elicitation task, such as a requirements workshop, what can be considered as essential to establish with the participants?

A. Cost management
B. Deadlines
C. Ground rules
D. Purpose of the workshop

Question #: 290
Topic #: 1
Enterprise analysis creates just five outputs. Which one of the following is an output of the enterprise analysis tasks?

A. Stakeholder concerns
B. Solution approach
C. Solution performance assessment
D. Assumptions and constraints

Question #: 291
Topic #: 1
There are many stakeholders that need to be involved in the allocated requirements. One of the stakeholders in the task will be responsible for verifying released and solution components. Which stakeholder has this responsibility?

A. Project team
B. Project manager
C. Operational support
D. Tester

Question #: 292
Topic #: 1
A business analyst (BA) is assessing the completeness and coherence of the requirements. The BA has considered a variety of viewpoints and has a collection of views. What has the BA constructed?

A. Requirements architecture
B. Requirements traceability matrix
C. Business knowledge model
D. Solution design

Question #: 293
Topic #: 1
A business analyst (BA) has completed an impact analysis of a proposed change, gained approval for the change, and has updated the requirements. The project sponsor wants to be updated with an overview of the results. How should the BA communicate the results?

A. Schedule a requirements workshop
B. Present the requirements at a high-level
C. Email the requirements package
D. Create use case scenarios

Question #: 294
Topic #: 1
A business analyst (BA) has determined that “Product Box”, a collaboration game, will provide a fun way to engage the stakeholders when working on prioritizing the list of features. What should the BA do?

A. Ensure buy-in from key stakeholders
B. Send out an agenda in advance
C. Research ideas for the new product
D. Consider meeting logistics

Question #: 295
Topic #: 1
A facilities management company has an ambitious growth plan of doubling the revenue of their office waste recycling service over the next 12 months. The business analyst (BA) plans to define the objectives and align them with the enterprise’s vision, mission and goals. What element of ‘SMART’ goals would this objective refer to?

A. Relevant
B. Measureable
C. Specialized
D. Achievable

Question #: 296
Topic #: 1
A project to implement shared registration procedures across multiple jurisdictions has stalled several times. The new business analyst (BA) assigned to the project used a collaborative game to elicit requirements. What effect was the BA attempting to achieve?

A. Minimal variance from planned effort
B. Close alignment with corporate values
C. Stimulate teamwork in a fun situation
D. High confidence in conclusions

Question #: 297
Topic #: 1
A business analyst (BA) has been hired to validate a project’s requirements. A series of meetings with stakeholders have been scheduled to walk through each requirement as it relates to the desired future state of the organization. The desired outcome of this exercise is to ensure that all requirements:

A. link to user stories.
B. are articulated correctly.
C. are funded by the business sponsors.
D. support the delivery of needed value.

Question #: 298
Topic #: 1
A business analyst (BA) is modelling requirements to assist the stakeholders in visualizing the appearance and capabilities of a planned solution. What technique is the BA using?

A. User stories
B. Root cause analysis
C. Prototyping
D. Data flow diagrams

Question #: 299
Topic #: 1
A business analyst (BA) is verifying a set of requirements. One of the requirements is “After the customer has received an email confirmation, the customer is likely to access the order status in the order history which is available upon order submission.” Which one of the following requirements quality characteristic is breached?

A. Concise
B. Prioritized
C. Atomic
D. Understandable

Question #: 300
Topic #: 1
The project plan called for deliverables to be handed over at the end of the project. Although the client’s business team was satisfied, the client’s technical team was extremely resistant to this approach. What could the business analyst (BA) do to mitigate the technical team’s resistance?

A. Escalate to project sponsor
B. Meet with technical team
C. Reassess the project objectives
D. Email the business team