CCBA: Certification of Competency in Business Analysis

Question #: 181
Topic #: 1
Management in your organization wants you to create a graphical model to show the business logic of the requirements. What other term are graphical models known as?

A. Flowcharts
B. Mind maps
C. Influence diagram
D. Diagrams

Question #: 182
Topic #: 1
Which one of the following statements best describes a business analysis methodology?

A. It is the conformance to requirements and a fitness for use.
B. It is a formalized and repeatable business analysis approach.
C. It specifies team roles, deliverables, analysis techniques, and the timing and frequency of stakeholder interactions.
D. It is a complete set of action, processes, and output to collect, analyze, and prioritize the project requirements.

Question #: 183
Topic #: 1
Henry is the business analyst for the UUH Organization. Currently Henry is working on several work products as part of the requirements development process.
He may need to share these work products with the stakeholders. Which of the following is not an example of a work product?

A. Interview questions and notes
B. Presentation slides
C. Meeting agendas and minutes
D. Requirements documentation

Question #: 184
Topic #: 1
You are working with several business analysts to determine the solution approach for an identified problem. All of the following techniques are acceptable for identifying the solution approach except for which one?

A. Benchmarking
B. Brainstorming
C. Decision analysis
D. Risk analysis

Question #: 185
Topic #: 1
Robert is the business analyst for his organization and he gathered and documented the requirements for a new solution. The stakeholders agree through informal communications that Robert has successfully captured the needed requirements for the solution. The stakeholders signoff on the requirements. What does the signoff represent to Robert?

A. That the stakeholders agree that the requirements are constrained by time, cost, and quality.
B. That the project can now be launched.
C. That the stakeholders agree that the requirements are accurate and complete.
D. That his work is done.

Question #: 186
Topic #: 1
You are the business analyst for your organization and you’re working with your team to define the business problem. As part of this analysis, you’ve identified the adverse impacts of the problem, the benefits from a potential solution, and how quickly the problem could be solved. What other element should you consider?

A. Vendors input and paid solutions
B. Competition and their approach
C. Dataflow of the problem
D. Underlying source of the problem

Question #: 187
Topic #: 1
A business analyst has been assigned the task of developing a model of the current state of an organization. The business analyst doesn’t understand why a current state may be needed. All of the following are good reasons to create a current state model of an organization except for which one?

A. Analyzing the current state of the organization to look for opportunities for improvement
B. Assessing the positive and negative risks that may exist within the current state
C. Validating the solution scope with businesses and technical stakeholders
D. Assisting stakeholders to understand the current state

Question #: 188
Topic #: 1
You are creating the solution scope for an identified problem in your organization. You are working with several stakeholders during this process including the domain subject matter expert, the implementation subject matter expert, the project manager, and the sponsor. Which of these stakeholders will be responsible for writing the project scope?

A. Business analyst
B. Project manager
C. Domain subject matter expert
D. Sponsor

Question #: 189
Topic #: 1
Which one of the following business analysis techniques for analyzing business goals converts the business goals into achievable objectives and measures?

A. Benchmarking
B. Root cause analysis
C. Functional decomposition
D. Business rules analysis

Question #: 190
Topic #: 1
You are the business analyst for your organization. You are working with several IT professionals to determine all of the connected systems in your organization.
You are creating a mapping of the servers, workstations, printers, and other connected devices and their purposes for an analysis of how information is input, processed, stored, and output from each system. What business analysis process are you completing?

A. Data flow diagram
B. Data dictionary and glossary creation
C. Prototype
D. Networking topology mapping

Question #: 191
Topic #: 1
What element of the plan business analysis process affects the business analysis duties that need to be performed?

A. The experience of the project manager
B. The expected completion date of the business analysis duties
C. The type of project or initiative
D. The experience of the business analyst

Question #: 192
Topic #: 1
There are three inputs to the business analysis planning approach process. Which one of the following is not one of the three inputs?

A. Risk and rewards analysis
B. Business need
C. Organizational process assets
D. Expert judgment

Question #: 193
Topic #: 1
You are hired as a contract project manager for Dreams Unlimited Inc. The project involves setting up ten servers and fifty client computers on the network. From past experience, you know it takes around fifteen hours to install, test, and finalize a server, while it takes only ten hours for a client. You consider these data for making an estimate of schedule of the task. Which of the following estimation techniques has been used?

A. Bottom-up
B. Schedule performance index
C. Parametric modeling
D. Analogous

Question #: 194
Topic #: 1
You are the business analyst for your organization and you are completing the manage requirements traceability process. You are tracking the requirements to determine how the requirements are interrelated with one another and with the actual delivery of the project scope.
There are actually three reasons why the business analyst should trace requirements. Which one of the following is not one of the three reasons why trace requirements are useful?

A. Requirements allocation
B. Requirements coverage
C. Quality control
D. Impact analysis

Question #: 195
Topic #: 1
You are the business analyst for your organization and you’re creating the requirements package. In this documentation, to what level should you document the requirements for your stakeholders?

A. All requirements should be clearly defined with technical, business, functional, and non-functional attributes.
B. All requirements should be defined only to the extent needed to assure understanding by the team.
C. All requirements should be defined to the extent the organizational process assets demand.
D. All requirements should be defined in detail to the work package level of WBS.

Question #: 196
Topic #: 1
When an organization is using a change-driven approach to business analysis, how are communications managed?

A. Communications in a change-driven approach to business analysis focus more on the frequency of communication.
B. Communications in a change-driven approach are all ad hoc.
C. Communications in a change-driven approach focus more on formal communications.
D. Communications in a change-driven approach typically use face-to-face channels.

Question #: 197
Topic #: 1
You have identified a task in your task list that cannot be completed until the inspector for the project signs off on the initial deliverables. The inspector’s signoff on the initial deliverables is called what?

A. Constraint
B. Assumption
C. Dependency
D. Milestone

Question #: 198
Topic #: 1
In order to assess the capability gaps of an organization, you’ll need all of the following inputs except for which one?

A. Solution performance assessment
B. Enterprise architecture
C. Solution scope
D. Business need

Question #: 199
Topic #: 1
You are a business analyst for your organization and you’re working with the stakeholders to identify the primary inputs to the business analysis approach. Which of the following will help determine whether a plan-driven or change-driven approach is appropriate?
Each correct answer represents a complete solution.

A. Organizational process assets
B. Expert Judgement
C. Business need
D. Penalty of not seizing the opportunity

Question #: 200
Topic #: 1
A business analyst wants to host a brainstorming session with eight key stakeholders. In preparation for this event, the business analyst should designate which one of the following rules for the session?

A. Create a goal for the number of ideas the group should generate.
B. Allow any ideas for possible solutions even if they are not in the defined area of interest.
C. Set a time limit for the session.
D. Rate each idea that is generated.

Question #: 201
Topic #: 1
One of the techniques to assess capabilities in an organization is to use SWOT. What does SWOT accomplish?

A. SWOT reviews your strengths, weaknesses, opportunities, and threats.
B. It identifies how current capabilities match up against the influencing factors.
C. It assesses the strength, weaknesses, opportunities, and threats.
D. SWOT is a goal setting technique that means “Sweat Works Over Time.”

Question #: 201
Topic #: 1
One of the techniques to assess capabilities in an organization is to use SWOT. What does SWOT accomplish?

A. SWOT reviews your strengths, weaknesses, opportunities, and threats.
B. It identifies how current capabilities match up against the influencing factors.
C. It assesses the strength, weaknesses, opportunities, and threats.
D. SWOT is a goal setting technique that means “Sweat Works Over Time.”

Question #: 202
Topic #: 1
An organization has invested $750,000 into a technology to help secure, automate, and communicate customer ordering. The solution has worked well for the past six months, but a newer technology has been developed that surpasses the abilities of the current solution and solves many defects and issues the company has with the existing solution. Purchasing the newer solution, however, means that the company will have to discard the solution that’s only been in place for the past six months. What term can be assigned to the monies already implemented into the existing solution?

A. Opportunity cost
B. Cost of nonconformance
C. Sunk costs
D. Cost-benefits

Question #: 203
Topic #: 1
Which of the following is used to define and document the business analysis approach?

A. Structured walkthrough
B. Progressive elaboration
C. Process modeling
D. Decision analysis

Question #: 204
Topic #: 1
What does the decomposition of activities and tasks based on the work breakdown structure create for the business analyst?

A. Activity list
B. Business analysis plan
C. Network diagram
D. Project management plan

Question #: 205
Topic #: 1
Which one of the following terms is not a business analysis planning and monitoring approach?

A. Structured walkthroughs
B. Decision analysis
C. Requirements elicitation
D. Process modeling

Question #: 206
Topic #: 1
Anne is the business analyst for her organization and she’s creating a textual requirement for her analysis. As part of the textual requirements, there are specific rules that Anne should follow. Textual requirements must always address what three things in regard to the requirements?

A. Textual requirements must define the capabilities of the solution, conditions that must exist for the requirements to operate, and any constraints that may hinder the solution.
B. Textual requirements must define the cost of the solution, organizational conditions that must exist for the requirements to operate, and any risks that may hinder the solution.
C. Textual requirements must define the stakeholders’ influence on the solution, relationships between opposing stakeholders, and any organizational constraints that may hinder the solution.
D. Textual requirements must define the deliverables created by the solution, the conditions that must exist for the requirements to be completed, and the time and cost constraints that may hinder the solution’s implementation.

Question #: 207
Topic #: 1
As a business analyst, you need to define when the activities of the business analysis approach will take place. This includes all of the following business analysis approach activities except for which one?

A. Requirements analysis
B. Solution assessment
C. Business analysis governance
D. Enterprise analysis

Question #: 208
Topic #: 1
As a candidate for CCBA, you should be able to recognize the activities associated with each knowledge area. Which of the following is an elicitation process that is a part of job observation?

A. Identifying stakeholders
B. Job shadowing
C. Defining and determining business analysis processes
D. Planning how requirements will be approached, traced, and prioritized

Question #: 209
Topic #: 1
Which approach is used to focus on minimizing up-front uncertainty?

A. Class-driven approach
B. Change driven approach
C. Solution-driven approach
D. Plan-driven approach

Question #: 211
Topic #: 1
The business need is considered to be the most critical step in the business analysis effort. Why is the definition of the business need considered the most critical step?

A. The business need defines the problem the business analyst is finding a solution for.
B. The business need defines the solution for the business problem.
C. The business need takes the longest time and costs most of the business analysis efforts.
D. The definition of the business need determines future solutions, stakeholders, and approaches.

Question #: 211
Topic #: 1
The business need is considered to be the most critical step in the business analysis effort. Why is the definition of the business need considered the most critical step?

A. The business need defines the problem the business analyst is finding a solution for.
B. The business need defines the solution for the business problem.
C. The business need takes the longest time and costs most of the business analysis efforts.
D. The definition of the business need determines future solutions, stakeholders, and approaches.

Question #: 212
Topic #: 1
The creative thinking process has three values to determine the effectiveness of the process. Which one of the following is not a measurement of effective creative thinking?

A. Willingness of stakeholders to accept new approaches
B. Generation of a pre-determined number of new ideas for a business solution
C. Application of new ideas to resolve existing problems
D. The successful generation and productive consideration of new ideas

Question #: 213
Topic #: 1
Henry is meeting with Janet, the business analyst of the organization. They are discussing an opportunity to create a new service their company can provide, though the startup of the service would take time and an investment. Henry wants Janet to explore the possibility of this new venture. What activity is Henry asking
Janet to complete?

A. Brainstorm the business need.
B. Create a data diagram for the service.
C. Define the business need.
D. Elicit the requirements of the proposal.

Question #: 214
Topic #: 1
As a candidate for the CCBA exam, you should be able to recognize the activities associated with each knowledge area. All of the following are the business analysis planning & monitoring activities except for which one?

A. Defining and determining business analysis processes
B. Planning how requirements will be approached, traced, and prioritized
C. Identifying stakeholders
D. Job shadowing

Question #: 215
Topic #: 1
You work as a project manager for SoftTech Inc. You are working with the project stakeholders to begin the qualitative risk analysis process. You will need all of the following as inputs to the qualitative risk analysis process except for which one?

A. Risk management plan
B. Stakeholder register
C. Project scope statement
D. Risk register

Question #: 216
Topic #: 1
You are the business analyst for your organization and you’re training Marcy, a new business analyst, on how requirements are formed. Which one of the following best describes how requirements are formed?

A. Stakeholders’ needs, wants, and expectations
B. Solutions-based approach
C. Change-driven approach
D. Risk and reward solution

Question #: 217
Topic #: 1
A business analyst has identified four different solutions for a business need. In the light of solution assessment, how many solution assessment iterations should he do?

A. The business analyst can do multiple assessments, one for each solution or to compare multiple solutions.
B. There is no limit, but the business analyst should perform the same type of assessments for each solution to be balanced.
C. The business analyst can do one assessment per solution.
D. There should only be one solution assessment – four is too many. Some of the solutions are better than others.

Question #: 218
Topic #: 1
Robert is the business analyst for his organization and is preparing to host a workshop for twenty stakeholders. The goal of this workshop is to comprehensively identify the requirements for new software that will be created for Robert’s organization. What must first be established in the workshop to ensure that the elicitation process moves smoothly?

A. An understanding of the ground rules of the workshop
B. An understanding of who are the most important stakeholders
C. An understanding of the business opportunity
D. An understanding of the requirements elicitation processes

Question #: 219
Topic #: 1
Which basis for prioritization allows the project team to work initially with lower-risk requirements first?

A. Quantitative ranking
B. Positive risk ranking
C. Relationship to other requirements
D. Implementation difficulty

Question #: 220
Topic #: 1
Henry is a business analyst in his organization and he’s asked an expert to help him determine the best business analysis duties to implement. Why would Henry ask an expert to help him define the business analysis duties?

A. Henry is a new business analyst.
B. Henry should always use expert judgment to confer on the business analysis approach.
C. Henry is using an expert to help save time.
D. Henry can use expert judgment to determine the optimal business analysis approach.

Question #: 221
Topic #: 1
You are a business analyst for your organization. Your current business analysis endeavor includes working with stakeholders located in offices around the world.
Because these stakeholders are dispersed, what is likely to increase in this endeavor as opposed to a collocated group of stakeholders?

A. Costs
B. Face-to-face meetings
C. Communication needs
D. Risks

Question #: 222
Topic #: 1
You are the business analyst for your organization and you’re using a plan-driven approach to business analysis processes. In this environment, what types of communications are most likely required to be used in regard to requirements?

A. Informal
B. Ad hoc
C. Face-to-face
D. Formal

Question #: 223
Topic #: 1
Linda works as a project manager for an IT project. She is getting new developers for completing her project. Which of the following processes is she involved in?

A. Manage Project Team
B. Develop Project Team
C. Acquire Project Team
D. Human Resource Planning

Question #: 224
Topic #: 1
You are the business analyst for your organization and management has asked you to select a model for your solution. Management wants you to describe the people within and without of your organization who will interact with the solution. What type of model has management asked you to create?

A. Events
B. Concept and relationship
C. Process
D. User classes, profiles, and roles

Question #: 225
Topic #: 1
You are the business analyst for your organization. You are identifying new opportunities to improve upon your existing web services. Management is open to new opportunities as long as the changes do not take more than 60 days to implement. What type of a factor does the 60-day implementation represent?

A. Schedule constraint
B. Business constraint
C. Technical constraint
D. Assumption

Question #: 226
Topic #: 1
When a business analyst is using alternative generation, what should she always include as an output?

A. The cost of all requirements, some requirements, and a few core requirements
B. The schedule of implementation for each solution
C. The option of doing nothing
D. The cost of each solution

Question #: 227
Topic #: 1
You are the business analyst in your organization and you’re working to organize the requirements for the business units in your company. Which technique is best suited for structuring requirements around the needs of each stakeholder group?

A. Organizational modeling
B. User stories
C. Data modeling
D. Functional decomposition

Question #: 228
Topic #: 1
There are four methods to generate the business need in an organization. Which approach is described as the need to achieve a strategic goal?

A. From the bottom up
B. From external drivers
C. From the top down
D. From middle management

Question #: 229
Topic #: 1
You are the business analyst for your organization and you’re training Marcy, a new business analyst, on how requirements are defined. Which one of the following best describes how requirements are defined?

A. Stakeholders’ needs, wants, and expectations
B. Risk and reward solution
C. Change-driven approach
D. Solutions-based approach

Question #: 230
Topic #: 1
Complete this sentence in regard to the level of abstraction. Requirements need to say _____________ needs to be done, not ________________ to do it.

A. What, when
B. Requirements, who needs
C. What, how
D. Requirements, how much

Question #: 231
Topic #: 1
When a business analyst assists in the planning of the solution implementation, she must always consider the constraints for implementation. Which one of the following cannot be considered as an implementation constraint?

A. Weather
B. Freeze periods
C. Company policies
D. Business cycle timings

Question #: 232
Topic #: 1
There are three inputs needed to determine the solution approach process. What are these inputs?

A. Business need, organizational process assets, and enterprise environmental factors
B. Business need, enterprise environmental factors, and required capability
C. Business need, organizational process assets, and assumptions
D. Business need, organizational process assets, and required capability

Question #: 233
Topic #: 1
You are the business analyst for your organization and you’re working with your stakeholders to assess the organization’s readiness for the solution. As part of this assessment, you’ll perform a cultural assessment. What is the purpose of this assessment?

A. To determine how the culture may affect the solution
B. To determine if the stakeholders genuinely want the change to be successful
C. To determine if the change is feasible in the environment
D. To determine how the solution affects the stakeholders’ culture

Question #: 234
Topic #: 1
An organization has two different solutions to grow its business. One project is worth $375,000 to the organization. The second project is worth $565,000 to the business. The organization can only do one of the projects and elects to do the second project for $565,000. What is the opportunity cost of this decision?

A. $190,000
B. $565,000
C. $375,000
D. $940,000

Question #: 235
Topic #: 1
Complete this sentence. If a requirement cannot be verified, it cannot be successfully _________________.

A. Scheduled
B. Estimated
C. Assigned
D. Implemented

Question #: 236
Topic #: 1
You are the business analyst for your organization and your manager has asked you to prepare an analysis of each proposed solution. Your manager wants you to determine whether and how each option can provide an expected business benefit to meet the stated business need. What is your manager asking you to create?

A. Feasibility study
B. Abbreviated study
C. Alternative identification analysis
D. Quantified analysis

Question #: 237
Topic #: 1
You are the business analyst for your organization and you’ve been working with several stakeholders to gather requirements for approval.
The requirements have been approved with the exception of a conflict on one requirement. What must you and the stakeholders do in regard to this conflict before the business analysis endeavor may continue?

A. The requirement with the conflict should be excluded from the approved set of requirements and must be resolved before it can be joined to the approved set of requirements.
B. The conflict must be documented as a risk.
C. The conflict must be resolved before the set of requirements may be approved.
D. The conflict must be documented in an issues log, assigned to an issue owner, and then the endeavor may continue.

Question #: 238
Topic #: 1
A business analyst wants to use benchmarking, but the project manager recommends against the approach. There are, as the project manager points out, several disadvantages to benchmarking. Which one of the following is not a disadvantage to benchmarking?

A. Discovery of new approaches
B. Time consumption
C. Requirement of expertise of the person conducting the study
D. Inability to produce innovative solutions

Question #: 239
Topic #: 1
Jason is creating a business case for his organization and management has asked him to assess the appropriate risks in the business case regarding the solution. Which one of the following risks is not a concern for Jason when defining the business case and associated risks?

A. Financial risk
B. Positive risk
C. Organizational risk
D. Technical risk

Question #: 240
Topic #: 1
Which approach is best to take when a business analyst is assessing the solution options for a business need when there are relatively few criteria involved?

A. Focus on the life cycle costs of the solutions.
B. Focus on the commonalities of the solutions.
C. Focus on the differences of the solutions.
D. Focus on the implementation cost of the solutions.