CCBA: Certification of Competency in Business Analysis

Question #: 121
Topic #: 1
If a requirement has been satisfied, why is it still considered a requirement?

A. A requirement is considered a requirement as long as the requirement may be able to be changed.
B. Requirements are considered requirements even if the requirements have been satisfied.
C. A requirement is considered valid as long as the business stakeholders need it.
D. If a requirement has been satisfied, it is no longer a requirement and should be purged from the requirements set.

Question #: 122
Topic #: 1
You need to identify assumptions as part of the assessment of capability gaps. Which of the following is an example of an assumption?

A. The project manager believes that her project team members can program in COBOL.
B. The software must be compatible with the current operating system.
C. The risk in the project must be quantified.
D. All vendors must have security clearance.

Question #: 123
Topic #: 1
You are the business analyst for a smaller project where there are few requirements. Management would still like you to create a method to trace the few requirements for this project. What type of matrix would be best in this instance?

A. Coverage matrix
B. Requirements trace matrix
C. Roles and responsibility matrix
D. RACI matrix

Question #: 124
Topic #: 1
A business analyst has determined that there are five possible solutions to a business need. If the business analyst completes the solution assessment on multiple solutions, what is the goal of the assessment?

A. The business analyst should determine which solution has the greatest business value.
B. The business analyst should determine the opportunity cost of each assessment.
C. The business analyst should only have one solution, not five.
D. The business analyst should determine which solution is quickest to implement.

Question #: 125
Topic #: 1
Which approach to business analysis activities deals with rapid delivery of the business value?

A. Quality-driven
B. Change-driven
C. Plan-driven
D. Stakeholder-driven

Question #: 126
Topic #: 1
Fred is the business analyst for his organization. His current initiative is quite large, so Fred decides to create a high-level plan for the business analysis approach, and then to create a detailed plan for the most imminent activities. What type of business analysis planning is Fred using in this scenario?

A. Step planning
B. Iterative planning
C. Cyclic planning
D. Rolling wave planning

Question #: 127
Topic #: 1
As a business analyst, you’ll need to communicate with the stakeholders of the solution you propose. Why is it important for the business analyst to review the stakeholder concerns as part of the assessment of the organization for the readiness of the solution?

A. To gain confidence and synergy among the stakeholders
B. To confirm stakeholder prioritization
C. To confirm the stakeholders’ commitment of the solution
D. To address potential problems or issues

Question #: 128
Topic #: 1
As a business analyst, you should work to identify opportunities to improve the operations of your organization. Which one of the following improvement opportunities aims to improve the experience of the customer?

A. Eliminate redundancy.
B. Automate or simplify the work people perform.
C. Increase consistency of behavior.
D. Improve the purchasing process.

Question #: 129
Topic #: 1
When a business analyst wants to present requirements for review, she must consider the requirements, audience, and what other factor to determine the level of formality in the presentation?

A. Standards
B. Organizational process assets
C. Governance
D. Regulations

Question #: 130
Topic #: 1
You are the business analyst for your organization and your requirements for the endeavor have recently been approved. Your organization creates a baseline for the requirements based on the approval of the requirements. What must happen in your business analysis activities if the requirements for your endeavor need to be changed?

A. You’ll need to create new baselines.
B. You’ll need to implement configuration management.
C. You’ll need to use a change control system.
D. You’ll need to create requirements versioning.

Question #: 131
Topic #: 1
When can changes to requirements occur in a business analysis planning and monitoring assignment?

A. Changes to requirements can occur any time after the project’s change control system has been enacted.
B. Changes to requirements can occur at any time.
C. Change to requirements can occur any time before the project scope statement is created.
D. Change to requirements can occur at any time before the key stakeholders approve the identified requirements.

Question #: 132
Topic #: 1
You are the business analyst for your organization. You are coaching Tom about the different approaches to business analysis. Which type of business analysis approach has the most business analysis work at the beginning of the project or during the start of a project phase?

A. Requirements-driven approach
B. Change-driven approach
C. Plan-driven approach
D. Value-driven approach

Question #: 133
Topic #: 1
Some of the requirements in the solution must be completed because of laws and regulations in your industry. Management would like you, the business analyst, to rank the requirements according to the relevant laws. What type of requirements prioritization is management having you complete?

A. Business value ranking
B. Risk ranking
C. Constraint ranking
D. Regulatory ranking

Question #: 134
Topic #: 1
There are three inputs for stakeholder analysis. Which input describes the existing organizational units and their interactions with one another?

A. Business need
B. Enterprise architecture
C. Matrix structure
D. Organizational process asset

Question #: 135
Topic #: 1
Which of the following defines all of the features and functions of the thing, solution, or service the project or organization will create?

A. Requirements envisioning
B. Project scope
C. Requirements foundation
D. Product scope

Question #: 136
Topic #: 1
You are the business analyst for your organization. You’re considering if you should make a solution or purchase it from a vendor. If your team creates the solution, it will cost $286,000 and will cost $2,400 per month to support. The vendor’s solution, however, will cost $239,000 and will cost $2,850 per month to support. How long will you need to use your in-house solution to be more cost effective than the vendor’s proposed solution?

A. 105 months
B. 32 months
C. 64 months
D. 19 months

Question #: 137
Topic #: 1
You are the business analyst for your organization and you’re notifying the key stakeholders of a need to gather requirements for an endeavor. One of the stakeholders that you’ll need to attend your requirements workshop is the project manager. What role will the project manager have in this workshop?

A. The project manager will facilitate the requirements workshop.
B. The project manager will ensure that the needed resources are available.
C. None, the project manager should not be involved until all of the requirements have been identified.
D. The project manager will help elicit requirements from the stakeholders.

Question #: 138
Topic #: 1
You are a Business Analyst for your organization, and you’re preparing to elicit requirements from stakeholders. You’ve gathered several inputs to help with the elicitation process. Which input will you use to ensure that you understand the type of information that should be elicited from stakeholders?

A. Roles and Responsibilities
B. Stakeholder List
C. Business Need
D. Risk Assessment

Question #: 139
Topic #: 1
Nancy has asked you to trace a particular requirement for her. What does ‘to trace a requirement’ mean?

A. Tracing a requirement means to look at a requirement and the others to which it is related. It links business requirements to components in the project’s work breakdown structure.
B. Tracing a requirement means to track a requirement from its first identification all the way to its completion to see what issues, risks, costs, quality, and defects have surrounded the requirement.
C. Tracing a requirement means to look at a requirement and the others to which it is related. It links risk, cost, quality, and scope elements to stakeholder and solution requirements to other artifacts created by the team and to solution components.
D. Tracing a requirement means to look at a requirement and the others to which it is related. It links business requirements to stakeholder and solution requirements to other artifacts created by the team and to solution components.

Question #: 140
Topic #: 1
Which elicitation activity is best described to ensure that the needed resources are organized and available for the elicitation?

A. Confirming elicitation results
B. Preparing for elicitation
C. Planning for elicitation
D. Managing stakeholder requirements

Question #: 141
Topic #: 1
You are the business analyst for your organization. You’re creating a document that states the business need, identifies the key stakeholders, and defines the positive impact the solution will bring to the organization and stakeholders. What document are you creating?

A. Requirements documentation
B. Business case
C. Project charter
D. Vision statement

Question #: 142
Topic #: 1
You are the business analyst for your organization. Management has asked you to create a plan that will define the proposed structure and schedule for communicating the business analysis activities to the appropriate stakeholders. What plan does management want you to create?

A. Stakeholder Management Plan
B. Business Analysis Plan
C. Communications management plan
D. Business Analysis Communications Plan

Question #: 143
Topic #: 1
Sam is the project manager of the NHT Project. His project has stakeholders from the end users, server administrators, functional managers, external customers, technicians, and executive managers. In this high-profile project, which group of stakeholders is the most important?

A. End users
B. External customers
C. Executive management
D. No stakeholders are more important than other stakeholders.

Question #: 144
Topic #: 1
Which stakeholder map shows the relative influence, impact, and relation of stakeholders by plotting them closer to or farther away from the solution?

A. RACI Matrix
B. Onion diagram
C. Control chart
D. Tornado diagram

Question #: 145
Topic #: 1
When a business analyst completes the task of organizing requirements, he is completing two key objectives. What are the two objectives?

A. The business analyst should categorize the requirements first by functional or non-functional decomposition and then structure the categories by identified prioritization elements.
B. The business analyst should strive to find logic in the organizational structure and to establish a prioritization approach on key elements.
C. The business analyst should aim to understand which models are appropriate for the business domain and solution scope and to identify model interrelationships and dependencies.
D. The business analyst should work with stakeholders to organize defined categories and then to structure each category by a key performance indicator.

Question #: 146
Topic #: 1
As a business analyst, you’ll often need to analyze business needs, requirements, and solutions for assumptions and constraints. Which one of the following is a constraint? Choose the best answer.

A. The solution must cost less than $450,000.
B. The solution should be implemented during the summer months.
C. The solution must be done by December 31.
D. The solution won’t need external resources.

Question #: 147
Topic #: 1
You work as a business analyst for u Certify Inc. You have been assigned the task to implement the job shadowing process. Which of the following statements are true regarding the job shadowing process?
Each correct answer represents a complete solution.

A. The job shadowing process is a part of business analysis planning and monitoring activities.
B. In this process, the observer is required to keep an eye on those workers whose work routine is down and who are unable to explain their work.
C. In this process, the observer has to understand their work process for better assessment of the modifications of the work required.
D. Job shadowing is an elicitation process that is a part of job observation.

Question #: 148
Topic #: 1
When a business analyst hosts a structured walkthrough of the requirements, what should the walkthrough always include at the beginning of the process?

A. Review of the business case for the analysis
B. Review of the requirements to be discussed
C. Agenda
D. Identification of the objectives and goals

Question #: 149
Topic #: 1
What should an organization do if the business analyst has determined that the existing capabilities are inadequate to seize an opportunity?

A. Recommend that the organization launch a project to create the capabilities needed.
B. Recommend that the organization not pursue the opportunity.
C. Recommend that the organization hire contractors with the needed capabilities.
D. Recommend that the organization share the opportunity with other organizations.

Question #: 151
Topic #: 1
You are the business analyst for a new project. Part of this project is for the project team to manually install new workstations through the company’s campus.
Based on your research you have determined that the project team can install 25 new workstations per hour. Since there is a fixed amount of time that these workstations need to be installed you are considering adding additional labor for the implementation. You are also considering to adjust the prioritization of the project requirements based on the amount of workstations the project team can install per hour. What does the 25 workstations per hour represent in this scenario?

A. Parametric estimate
B. Planning
C. Report project
D. Timeboxing

Question #: 151
Topic #: 1
You are the business analyst for a new project. Part of this project is for the project team to manually install new workstations through the company’s campus.
Based on your research you have determined that the project team can install 25 new workstations per hour. Since there is a fixed amount of time that these workstations need to be installed you are considering adding additional labor for the implementation. You are also considering to adjust the prioritization of the project requirements based on the amount of workstations the project team can install per hour. What does the 25 workstations per hour represent in this scenario?

A. Parametric estimate
B. Planning
C. Report project
D. Timeboxing

Question #: 152
Topic #: 1
Why is it important to have a requirements signoff process for approved requirements?

A. It formalizes the agreement by the stakeholders that the requirements are complete and accurate.
B. It confirms that the project sponsor and the project manager are in agreement with the business analyst about the accuracy and completeness of the requirements.
C. It holds stakeholders accountable for the cost and schedule of the requirements.
D. It allows the project manager to begin the project.

Question #: 153
Topic #: 1
Which of the following describes business requirements, solution scope, and solution requirements?

A. Matrix structure
B. Enterprise architecture
C. Organizational process asset
D. Business need

Question #: 154
Topic #: 1
When a business analyst performs requirements tracing, he may need to trace the requirements backward through their lineage and may need to trace the requirements forward through their relationship to other requirements. What is the backwards tracing activity called in requirements traceability?

A. Allocation
B. Lineage tracking
C. Derivation
D. Backwards pass

Question #: 155
Topic #: 1
Which one of the following statements best describes what an assumption is?

A. These are the things that may restrict the options for the endeavor.
B. The weather will always be hot in the summer and cool in the winter.
C. The project must be completed by December 18.
D. These are things that are believed to be true, but they have not yet been confirmed.

Question #: 156
Topic #: 1
Project Communication Management includes the processes required to ____.

A. Ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information.
B. Identify, define, combine, unify, and coordinate the various processes and project management activities with the Project Management Process Groups.
C. Manage timely completion of the project.
D. Organize, manage, and lead the project team.

Question #: 157
Topic #: 1
What is problem tracking?

A. It’s the identification of missing requirements.
B. It’s the assumption that there will be defects in the requirements that must be resolved.
C. It’s the documentation of known defects in the requirements.
D. It’s the identification and management of any issues for resolution.

Question #: 158
Topic #: 1
Mary is the business analyst for your organization. She asks you what the purpose of the assess capability gaps task is. Which of the following is the best response to give Mary?

A. It identifies the skill gaps in the existing resources.
B. It identifies the causal factors that are contributing to an effect the solution will solve.
C. It identifies new capabilities required by the organization to meet the business need.
D. It describes the ends that the organization wants to improve.

Question #: 159
Topic #: 1
You have 83 project stakeholders from all across your organization. Some of the stakeholders, such as functional management, require weekly communication from you, while other stakeholders, such as the end users, only need quarterly progress updates. Where can you record these communication requirements based on your stakeholder analysis?

A. Project schedule
B. Project scope management plan
C. Project reporting structure
D. Project communications management plan

Question #: 160
Topic #: 1
Mark is a business analyst for his organization. A business need has been identified; therefore, Mark immediately sets out to identify the stakeholders. How long will stakeholder analysis need to continue?

A. It will continue until all of the stakeholders have been identified.
B. It will continue until the requirements have been approved.
C. It will continue as long as business analysis continues.
D. It will continue until the project charter is signed.

Question #: 161
Topic #: 1
You are the business analyst for your organization and you’ve identified a business need. In order to satisfy this business need, you believe that your organization will need to hire three electrical engineers, purchase equipment, and likely provide training to existing resources. What process is being described in this scenario?

A. Communication needs
B. Assessment of capability gaps
C. Resource allocation
D. Resource procurement

Question #: 162
Topic #: 1
All of the following are documented approaches to business analysis work except for which one?

A. Deming’s Quality Circle
B. Six Sigma
C. Waterfall approach
D. Lean

Question #: 163
Topic #: 1
The RGQ Organization utilizes a change log. What is a change log?

A. It is a document that tracks all unauthorized changes to the project solution.
B. It is a document that records all change requests for the project.
C. It is a document that tracks the changes that have been received, including their implementation to the project solution.
D. It is a document that tracks all characteristics and status of changes that have been received.

Question #: 164
Topic #: 1
You are a business analyst for your organization and you’re working with Mary. Mary wants to know what you need to complete the process of planning the business analysis approach if you’re already the business analyst for your organization. This approach helps to find out the following except for which one?

A. Which stakeholders need to be involved in the decision?
B. Who will be consulted regarding and informed of the approach?
C. Who will be observed in job shadowing?
D. What is the rationale for using it?

Question #: 165
Topic #: 1
Jon is a business analyst for his organization and he’s preparing for the process of elicitation. How many inputs are available for Jon to use in the elicitation process?

A. 7
B. 5
C. 6
D. 4

Question #: 166
Topic #: 1
Holly is the business analyst for her organization and she’s leading a requirements workshop for a proposed solution. In this workshop, Holly is using a requirements tracing matrix to help prevent against scope creep. What is scope creep?

A. It’s the removal of the things that don’t conform to the quality of the requirements.
B. It’s the addition of the things that aren’t needed to consume the project budget.
C. It’s the addition of the things that don’t trace back to the original project scope.
D. It’s the addition of the deliverables that don’t trace back to the original business goals to the project scope.

Question #: 167
Topic #: 1
A business analyst has determined that a project should be worth $2,750,000 in four years if her company decides to pursue the project. Assuming the rate of return on the investment is six percent, what is the minimum amount of funds the organization should invest in this project?

A. $2,585,000.00
B. $2,749,001.99
C. $2,178,257.57
D. $165,000

Question #: 168
Topic #: 1
Audrey is the business analyst for her organization and she’s doing an assessment of the organization’s readiness to implement the solution. In her assessment, she’s finding that there are conflicting stakeholder groups for and against the proposed solution. Some of the stakeholders have more power over the solution than others. What diagram can Audrey create to visualize the people that are for and against the solution?

A. Force field analysis diagram
B. Tornado diagram
C. Stakeholder matrix
D. Pareto chart

Question #: 169
Topic #: 1
When a business analyst prepares for elicitation, he must define the scope of the selected elicitation technique, notify the stakeholders of the elicitation plan and technique to be used, and what other preparation activity?

A. Schedule all needed resources.
B. Create an elicitation plan.
C. Define the solution.
D. Perform stakeholder analysis.

Question #: 170
Topic #: 1
As a business analyst, you’ll need to recognize the methods that are appropriate for recording and documenting the results of elicitation activities. Which one of the following cannot be considered as a valid method for documenting elicitation?

A. Whiteboards
B. Audio recordings
C. Voice mails
D. Written documentation describing the outcome of the event

Question #: 171
Topic #: 1
You are a business analyst in an organization that has recently embraced business analysis as part of its initiative for new projects. In this organization, there is not an organizational standard for tailoring business analysis duties and expectations. Which one of the following best describes the action that you should take to begin business analysis?

A. Take charge and begin the business analysis activities, but document your approach to serve as a template for future business analysis initiatives.
B. Create a business case for the need for organizational standards for business analysis.
C. Define the organizational standard first.
D. Work with the appropriate stakeholders to determine how the business analysis work should be completed.

Question #: 172
Topic #: 1
An organization has selected a solution for a business need and the business analyst has elected to use the time boxing/budgeting technique for requirements prioritization. What is the time boxing/budgeting technique?

A. It’s a method to prioritize requirements based on a pre-determined budget and/or a pre-determined deadline.
B. It’s used when there are conflicting requirements that must be resolved quickly and cost efficiently.
C. It’s a method to rank requirements in different boxes based on time, cost, risk, and need.
D. It’s used to determine which requirements can be implemented fastest and for the least amount of cost.

Question #: 173
Topic #: 1
Which solution scope creation technique can be best described as the depiction of the scope of work required to integrate the new solution into the business and technical environments?

A. Scope modeling
B. Interface analysis
C. User stories
D. Functional decomposition

Question #: 174
Topic #: 1
You are the business analyst for your organization. You are currently working with Steve on the organize requirements process. You and Steve have elected to use the user stories approach for this process. What is the user stories approach for requirements organization?

A. Stakeholders’ objectives are described to identify the requirements that the solution will need to support.
B. Stakeholders are interviewed and their stories are recorded as part of the requirements.
C. Stakeholders are interviewed and their experiences are recorded to help identify the requirements.
D. Stakeholders’ experiences equate to the stakeholder requirements.

Question #: 175
Topic #: 1
Barry is a project stakeholder that is excited about the deliverable your project wants to create for the organization. He’s helpful, provides information, and offers support whenever your project needs it. How would you classify Barry based on this information?

A. Positive stakeholder
B. Cheerleader
C. Project sponsor
D. Project team member

Question #: 176
Topic #: 1
Before requirements can actually be approved to be managed, what must be true about the requirements?

A. Requirements must support the solution scope.
B. Requirements must be approved by the technical review board.
C. Requirements must support the requirements management plan.
D. Requirements are governed by the requirements management plan.

Question #: 177
Topic #: 1
Which stakeholder analysis technique shows stakeholders that fall outside the scope of the solution but still interact with it in some way?

A. Risk analysis
B. Interview
C. Scope modeling
D. Process modeling

Question #: 178
Topic #: 1
Which task in the requirements analysis knowledge area is best described as ensuring that the requirements specifications and models meet the necessary standard of quality to allow them to be used effectively to guide further work?

A. Defining assumptions and constraints
B. Organizing requirements
C. Specifying and modeling requirements
D. Requirements verification

Question #: 179
Topic #: 1
What type of a business analysis approach focuses on the rapid delivery of business value in short iterations?

A. Risk-driven
B. Profit-driven
C. Change-driven
D. Risk-laden

Question #: 180
Topic #: 1
What term is given to the collection of notes and diagrams used by the business analyst to develop the requirements during the requirements development process?

A. Work product
B. Deliverable
C. Supporting requirements package detail
D. Work package