CCBA: Certification of Competency in Business Analysis

Question #: 61
Topic #: 1
Karen is the business analyst for her organization and she’s reviewing the tasks within her endeavor. Several of the tasks have the characteristic that the activity will be completed with the project stakeholders, consultants, and business analyst, though this hasn’t yet been approved. What is this condition of believing some things to be true about an activity without proving the validity of the belief called?

A. Risk
B. Assumption
C. Constraint
D. Boundary

Question #: 62
Topic #: 1
All of the following are examples of elicitation techniques that are used as part of the business analyst elicitation task except for which one?

A. Brainstorming
B. Observation
C. Decomposition
D. Prototyping

Question #: 63
Topic #: 1
You are the business analyst for your organization and you’re preparing to elicit requirements from the stakeholders. You’ve gathered several inputs to help with the elicitation process. Which input(s) will be used to ensure that you understand the type of information that should be elicited from the stakeholders?

A. Stakeholder list
B. Risk assessment
C. Business need
D. Roles and responsibility

Question #: 64
Topic #: 1
You are a business analyst for your organization and you’re working with the stakeholders to identify the primary inputs to the business analysis approach. Which one of the following is a primary input to the business analysis approach?

A. The business analysis approach will be shaped by the problem or opportunity faced by the organization.
B. The business analysis approach will be shaped by the penalty of not seizing the opportunity.
C. The business analysis approach will be shaped by the time allowed for business analysis planning.
D. The business analysis approach will be shaped by the risks faced by the organization.

Question #: 65
Topic #: 1
Your organization is using a plan-driven approach to business analysis. What must you do with all of the communication documents created as part of this high- priority project that you are serving as the business analyst for?

A. The communications management plan will dictate what will happen to the business analysis communications.
B. All formal communication must be destroyed once the project is completed.
C. All communications must be archived and will become part of the organizational process assets.
D. All communications must be documented and passed onto the solution’s project manager for analysis and to serve as supporting detail.

Question #: 66
Topic #: 1
Linda is the business analyst for her organization and she’s working with Joe, a new business analyst, to prioritize requirements. Joe doesn’t understand why requirements need to be prioritized; as all requirements are required, they should carry equal weight in the analysis. What should Linda tell Joe as to why requirements must be prioritized?

A. Prioritization ranks the requirements according to the cost and schedule.
B. Prioritization ranks the requirements on a weighted scale of key performance indicators, such as cost, schedule, risk, and experience.
C. Prioritization ensures that the most important stakeholders are considered first.
D. Prioritization of requirements focuses on the most critical requirements first.

Question #: 67
Topic #: 1
What condition of the requirements must be fulfilled in order to use the matrix documentation approach to specify and model requirements?

A. The requirements must have opposing values.
B. The requirements must have common characteristics.
C. The requirements must have the uniform structure.
D. The requirements must have rated goals, such as time, cost, and quality.

Question #: 68
Topic #: 1
Which of the following is a business management strategy originally developed by Motorola, USA in 1986?

A. Quality Circle
B. Waterfall model
C. Lean
D. Six Sigma

Question #: 69
Topic #: 1
As a business analyst, you’ll often have to coach stakeholders on the processes, knowledge areas, and tasks you’ll complete for an organization. One of the knowledge areas is enterprise analysis. This knowledge area completes all of the following activities except for which one?

A. It defines the nature of a solution that meets that need.
B. It identifies business needs, problems, or opportunities.
C. It justifies the investment necessary to deliver that solution.
D. It manages and expresses requirements to a broad and diverse audience.

Question #: 70
Topic #: 1
You are the business analyst for your organization and you’re working with your manager to discuss the constraints and assumptions that may affect the requirements. Your manager wants to know from where you’ve derived the list of constraints and assumptions. What’s the best answer as to where assumptions and constraints are identified?

A. Assumptions and constraints are identified through a review of project requirements.
B. Assumptions and constraints are identified through elicitation from stakeholders.
C. Assumptions and constraints are identified through risk identification and analysis.
D. Assumptions and constraints are identified through document analysis.

Question #: 71
Topic #: 1
There are five tasks and six inputs to requirements management and communication. As a business analyst, you’ll need to gather all of the following inputs for this knowledge area except for which one?

A. Requirement Management Plan
B. Work breakdown structure
C. Business Analysis (BA) communication plan
D. Solution scope

Question #: 72
Topic #: 1
Which of the following is an output of the Identify Stakeholders process?

A. Scope baseline
B. Project charter
C. Stakeholder register
D. Project scope statement

Question #: 73
Topic #: 1
You are documenting the requirements attribute for your requirements management plan. Which attribute would you use if you want to identify the person who created the requirements?

A. Absolute reference
B. Ownership
C. Requirements sponsor
D. Author of the requirements

Question #: 74
Topic #: 1
A business analyst has just completed an elicitation event. What stakeholder(s) is/are involved in the documentation of the elicitation results?

A. Business analyst and key stakeholders
B. Business analyst
C. Project manager, project team, and business analyst
D. Project manager, business analyst, and project sponsor

Question #: 75
Topic #: 1
Consider a business analyst who is completing the business analysis tasks of specifying and modeling requirements for an organization. This task can help an organization achieve all of the following objectives except for which one?

A. Supporting training activities and knowledge management
B. Facilitating communication among stakeholders
C. Compliance with contracts and regulations
D. Increasing revenue and/or reducing costs within an organization

Question #: 76
Topic #: 1
In order to begin defining the solution scope, you’ll need four inputs. Which one of the following is actually a task that will use the solution scope and is not an input?

A. Required capability
B. Assumptions and constraints
C. Business need
D. Allocation of requirements

Question #: 77
Topic #: 1
What can be considered the only input to the task of defining assumptions and constraints?

A. Business case
B. Prioritized requirements
C. Requirements
D. Stakeholder concern

Question #: 78
Topic #: 1
A business analyst wants to elicit requirements from a large group of stakeholders. One of her primary goals of this event is to produce a broad set of options for solutions. Which elicitation technique would you recommend for this business analyst?

A. Business rules analysis
B. Brainstorming
C. Benchmarking
D. Data flow diagrams

Question #: 79
Topic #: 1
Which of the following is the prime purpose of the Manage Stakeholders Expectations process?

A. Identify stakeholders
B. Close project
C. Resolve issues
D. Updating risk registers

Question #: 80
Topic #: 1
Sam is preparing for the task of prioritizing requirements and he’ll need five inputs to accomplish the task. Which one of the following is not an input that Sam will use to prioritize requirements?

A. Risk analysis
B. Business need
C. Requirements management plan
D. Business case

Question #: 81
Topic #: 1
What elicitation technique is best described as a study to compare the strengths and weaknesses of an organization against its peers and competitors?

A. Brainstorming
B. Market analysis
C. Comparative analysis
D. Benchmarking

Question #: 82
Topic #: 1
You are the business analyst for your organization and you and your staff are creating as many solutions as possible to an identified problem in the solution approach process. What is this activity element called?

A. Alternative generation
B. Brainstorming
C. Prototyping
D. Lateral thinking

Question #: 83
Topic #: 1
What type of requirements elicitation technique is the Delphi Technique?

A. Survey
B. Workshop
C. Prototyping
D. Round table

Question #: 84
Topic #: 1
Which one of the following is not an event-based elicitation technique?

A. Focus group
B. Interface analysis
C. Interview
D. Workshop

Question #: 85
Topic #: 1
What do business goals and objectives of enterprise analysis actually describe?

A. Business goals and objectives describe the increased revenue that the organization is seeking to gain.
B. Business goals and objectives describe the solution scope that the organization is seeking to accomplish.
C. Business goals and objectives describe the ends that the organization is seeking to achieve.
D. Business goals and objectives describe the desired future state of problems.

Question #: 86
Topic #: 1
Which technique consists of review meetings to determine if the stakeholders agree that their needs are being met with the identified requirements?

A. Risk analysis
B. Prototyping
C. Stakeholder management
D. Structured walkthrough

Question #: 87
Topic #: 1
You are a business analyst for your organization and you’re working with the stakeholders to identify the primary inputs to the business analysis approach. Which of the following are primary inputs of planning the business analysis approach?
Each correct answer represents a complete solution.

A. Organizational process assets
B. Penalty of not seizing the opportunity
C. Expert Judgement
D. Business need

Question #: 88
Topic #: 1
A business analyst needs to prepare the requirements package for her endeavor in a predefined template for her company. What term can be assigned to this standardized template for packaging the requirements?

A. Organizational process assets
B. Derivative adaption
C. Essential
D. Enterprise environmental factors

Question #: 89
Topic #: 1
When do change requests generally increase in a project?

A. Towards the beginning of the project.
B. During the project scope management processes.
C. During the project’s launch.
D. Towards the end of the project.

Question #: 90
Topic #: 1
You are the business analyst for your organization and you’re working with the key stakeholders to validate the requirements. In your review, you have determined the business value of each requirement and you’ve discovered three requirements that do not deliver direct or indirect value to the stakeholders. What should you do with these requirements?

A. Determine their purpose in the requirements set.
B. Justify their existence.
C. See if the requirements are integrated with other requirements.
D. Remove them from the requirements set.

Question #: 91
Topic #: 1
According to ‘A Guide to the Business Analysis Body of Knowledge’, when should the business analyst and an organization actually start requirements allocation?

A. As soon as a budget has been created
B. After approval of the requirements
C. After the project charter
D. As soon as the solution approach is determined

Question #: 92
Topic #: 1
You are working with the project stakeholders to analyze and prioritize their requirements for the project. One of the project requirements is to achieve a high-level of customer satisfaction for the project deliverable. What is the danger in this project requirement?

A. Achieving customer satisfaction is a risk, as the project manager cannot control how satisfied the customer will be with the project deliverables.
B. Achieving customer satisfaction is an assumption and should be documented in the project scope.
C. Achieving customer satisfaction should always map to the quality requirements for the project.
D. Achieving customer satisfaction is a subjective requirement and entails a high level of risk of being successfully accomplished.

Question #: 93
Topic #: 1
You are a business analyst in an organization that has recently embraced business analysis as part of its initiative for new projects. In this organization, there is not an organizational standard for tailoring business analysis duties and expectations. Which one of the following best describes the action you should take to begin business analysis?

A. Work with the appropriate stakeholders to determine how the business analysis work should be completed.
B. Define the organizational standard first.
C. Create a business case for the need of organizational standards for business analysis.
D. Take charge and begin the business analysis activities, but document your approach to serve as a template for future business analysis initiatives.

Question #: 94
Topic #: 1
You are the business analyst for your organization and you’re working with the project manager to complete some business analysis activities. The project manager has the authority to approve the requirements based on the short iterations of business analysis activities.
What approach of business analysis are you using in this scenario?

A. Progressive elaboration
B. Change-driven
C. Plan-driven
D. Iterative

Question #: 95
Topic #: 1
In a change-driven environment, what’s more important than formal communications in regard to effective requirements management?

A. Correct communication
B. Frequency of communication
C. Message of communication
D. Type of communication

Question #: 96
Topic #: 1
When a business analyst performs requirements tracing, he may need to trace the requirements backward through their lineage and may need to trace the requirements forward through their relationship to other requirements. What is the forward tracing activity called in requirements traceability?

A. Lineage tracking
B. Backwards pass
C. Derivation
D. Allocation

Question #: 97
Topic #: 1
You are the business analyst for the NHQ Project. You have identified several stakeholders that need different types of information related to the requirements.
Which stakeholder would need detailed technical interface requirements?

A. Project manager
B. Testers
C. Implementation subject matter experts
D. Regulators

Question #: 98
Topic #: 1
As a business analyst, you should be able to identify the characteristics of each business analysis task and domain area. Which one of the following statements best describes the characteristics of the business analysis knowledge area of requirements analysis?

A. It describes the activities and considerations for managing and expressing requirements to a broad and diverse audience.
B. It describes the business analysis activities necessary to identify a business need, problem, or opportunity, define the nature of a solution that meets that need, and justify the investment necessary to deliver that solution.
C. It describes the tasks and techniques used by a business analyst to analyze stated requirements in order to define the required capabilities of a potential solution that will fulfill stakeholder needs.
D. It is the act of eliciting business, stakeholder, solution, or transition requirements.

Question #: 99
Topic #: 1
Which of the following is the best definition of the business rules analysis?

A. To define the historical information that is available for the business analyst to rely on for his research.
B. To define the rules that govern decisions in and organization and that define, constrain, or enable organizational policies.
C. To define the people that govern decisions in and organization and that define, constrain, or enable organizational policies.
D. To define the job functions, roles and responsibilities, and the designation of power among the project stakeholders.

Selected Answer:

Question #: 100
Topic #: 1
You are the business analyst for your organization. You are currently working with Susan on creating a model as part of the specify and model requirements process. Susan doesn’t understand why you need a model. You explain to Susan that a model is just a simplified representation of a complex reality that is useful for understanding that reality and making decisions regarding it. In fact, you tell Susan, model can do all of the following except one option. Choose the option that model cannot do?

A. Define the resources that will be needed on the project team
B. Define boundaries for the business domain
C. Describe a situation or problem
D. Describe thought processes and action flows

Question #: 101
Topic #: 1
You are the business analyst for a large project that will create new software for the entire organization. This new software will affect all of the administrative assistants in the organization schedule meetings, reserve facilities, and share calendars. There are approximately 2,400administrative assistants in your organization and not all of these people can attend requirements gathering workshops. What approach can you use to manage and gather requirements from these 2,400 administrative assistants?

A. You can meet with a small group of administrative assistants that will serve as representatives for the remaining administrative assistants.
B. You will need to meet with all of the administrative assistants as part requirements elicitation.
C. You can meet with a small group of administrative assistants and assume their requirements are reflective of the remaining group of administrative assistants.
D. You can meet with the administrative assistants’ managers.

Question #: 102
Topic #: 1
Enterprise analysis provides many things for an organization. All of the following are tasks included in enterprise analysis except for which one?

A. Assess capability gaps
B. Determine solution approach
C. Define business need
D. Solution performance assessment

Question #: 103
Topic #: 1
You are the business analyst for a large project in your organization. While your company prefers face-to-face communications there are many stakeholders located in different geographical locations. How can you still effectively serve as a business analyst when the stakeholders are not collocated?

A. You will need the stakeholders to periodically gather in one locale.
B. You will need to travel on a regular rotation to each of the geographical locations to complete the business analyst duties.
C. Add more business analysts in each of the geographical location.
D. You will need to implement videoconferences.

Question #: 104
Topic #: 1
You are the business analyst in your organization and you’ve just completed the assessment on three different proposed solutions. In your judgment, you don’t think any of the solutions provide enough value to justify being implemented. What should you tell the stakeholders?

A. Choose the least costly solution.
B. Ask for more time to find justification for the solutions.
C. Terminate the initiative.
D. Present each solution and allow the stakeholders to decide.

Question #: 105
Topic #: 1
Which stakeholder(s) will be involved to determine if the requirements can be implemented?

A. Domain subject matter expert
B. Implementation subject matter expert
C. Project team members
D. Sponsor

Question #: 106
Topic #: 1
You are the business analyst for your organization and you’re working to identify all of the stakeholders within your organization and outside your organization to ensure that you’ve captured the correct requirements for a project. Which one of the following techniques can be best suited for identifying stakeholders?

A. Interviews
B. User stories
C. Acceptance and Evaluation Criteria
D. Risk analysis

Question #: 107
Topic #: 1
When an organization implements a new solution, the organization will often have to provide dual-support for the new solution and the solution that’s being replaced. Which one of the following is not an input to the transitional requirements definition?

A. Stakeholder management strategy
B. Deployed solution
C. Stated requirement
D. Organizational readiness assessment

Question #: 108
Topic #: 1
The initial high-level listing of requirements in a change-driven approach is also known as what?

A. Requirements envisioning
B. Requirements foundation
C. Product scope
D. Project scope

Question #: 109
Topic #: 1
Martha is the business analyst for her organization and she’s been asked to help create a SMART goal for her company. Which one of the following organizational goals could be considered SMART?

A. No errors in production of customer products.
B. Increase revenue by ten percent by January 15.
C. Increase revenue by ten percent.
D. Add 25 new customers to the sales base.

Question #: 110
Topic #: 1
There are four methods to generate a business need in an organization. Which approach would an organization use when there’s recognized competition in the marketplace?

A. From the bottom up
B. From external drivers
C. From middle management
D. From the top down

Question #: 111
Topic #: 1
You are the business analyst for your organization. You are currently writing the business goals and objectives as part of the elements for the define business process. Which one of the following statements best describes the business goals and objectives element?

A. They describe all of the required work the project will need to complete in order to reach its objectives.
B. They describe the ends that the organization is seeking to achieve.
C. They describe the processes the solution will need to improve for the project to be successful.
D. They describe all of the positive benefits in ratio to the risk and costs of the project.

Question #: 112
Topic #: 1
You are the business analyst for a large project for your organization. Your project has 65 stakeholders and this will greatly increase the complexity of the communication in this project. To demonstrate how complex this project and its communication will be, you show the management the number of communication channels in this project. How many channels exist in this project based on the number of stakeholders?

A. 4160
B. 4225
C. 65
D. 2080

Question #: 113
Topic #: 1
In order to have high quality in requirements, all of the following characteristics should exist in the requirements except for which one?

A. Cohesive
B. Consistent
C. Complete
D. Constrained

Question #: 114
Topic #: 1
All of the following stakeholders participate in the prioritization of requirements except for which one?

A. Project team
B. Implementation subject matter expert
C. Domain subject matter expert
D. Project manager

Question #: 115
Topic #: 1
In order to define the business need for an organization, there are two inputs. What are the two inputs a business analyst will need to define the business need?

A. Business goals and objectives
B. Stakeholder identification and stakeholder analysis
C. Requirements and Business analysis approach
D. Elicitation approach and Solution approach

Question #: 116
Topic #: 1
What type of analysis can a business analyst perform to understand the functions of stakeholders, the location of stakeholders, the tasks stakeholders complete, and the stakeholders’ concerns about the solution?

A. Technical assessment
B. Stakeholder impact analysis
C. Organizational assessment
D. Operational analysis

Question #: 117
Topic #: 1
In order to assess proposed solutions, business analysts will need three inputs. Which one of the following is not an input to the task of assessing proposed solutions?

A. Solution options
B. Requirements
C. Risk assessments
D. Assumptions and constraints

Question #: 118
Topic #: 1
There are three inputs in the plan business analysis approach. Which one of the following is not one of the three inputs?

A. Organizational process assets
B. Expert judgment
C. Risk and rewards analysis
D. Business need

Question #: 119
Topic #: 1
You are the business analyst for your organization and you’re reviewing a change to your requirements. During this impact analysis, what tool can best help you assess the total impact of a requirement change?

A. Implementation SME
B. Traceability
C. Coverage matrix
D. Integrated change control

Question #: 120
Topic #: 1
You are the business analyst for your organization and you’re working with Nancy, the Sales Director. You’ve been identifying requirements for Nancy about the sales force and her desire to add a customer management solution to the sales process. Nancy believes that the software can help automate the sales process, keep things better organized than the current approach, and ultimately create more sales for the organization. As a business analyst, which one of the following should you advise Nancy about her need?

A. There’s an assumption that the perceived solution will create the desired benefit.
B. There are no constraints in the analysis process.
C. There is a cost, time, and quality constraint that must be satisfied to create the solution.
D. There will be a cost and time element to create the solution.