CBAP: Certified Business Analysis Professional

Question #: 242
Topic #: 1
Which of the following defines the deliverable the customer is expecting?

A. Project charter
B. Procurement management plan
C. Product scope statement
D. Project network diagram

Question #: 243
Topic #: 1
Which of the following document is created first after project is awarded and statement of work is handed over to the project manager?

A. Work breakdown structure (WBS)
B. WBS dictionary
C. Project scope statement
D. Project charter

Question #: 243
Topic #: 1
Which of the following document is created first after project is awarded and statement of work is handed over to the project manager?

A. Work breakdown structure (WBS)
B. WBS dictionary
C. Project scope statement
D. Project charter

Question #: 244
Topic #: 1
Which of the following are directed conversations for gathering ideas, opinions about a product, service, problem, or opportunity?

A. Interviews
B. Group discussions
C. Feedback loops
D. Focus groups

Question #: 246
Topic #: 1
Which of the following techniques involves coordinating and collaborating with other credible sources in risk?

A. Risk identification
B. Risk management
C. Risk communication
D. Risk analysis

Question #: 247
Topic #: 1
Which of the following is the formal acceptance of the project?

A. A project review
B. A sign-off
C. Risk assessment
D. Inspection trend analysis

Question #: 248
Topic #: 1
There are 50 stakeholders in the current project. How many communication channels exist in this project?

A. 1200
B. 1225
C. 1500
D. 500

Question #: 249
Topic #: 1
Which of the following communicates from the program-level perspective “” a clear understanding and statement of the technical objectives and the end products, services, or results of the work to be performed?

A. Scope statement
B. Preliminary scope statement
C. Program work breakdown structure
D. Program charter

Question #: 250
Topic #: 1
Which of the following is a conversation between one or more speakers centering on one specific topic?

A. Feedback loop
B. Presentation
C. Survey
D. Formal requirements review

Question #: 250
Topic #: 1
Which of the following is a conversation between one or more speakers centering on one specific topic?

A. Feedback loop
B. Presentation
C. Survey
D. Formal requirements review

Question #: 251
Topic #: 1
What portion of the communications model could be defined as the translator?

A. Receiver
B. Medium
C. Translator
D. Sender

Question #: 253
Topic #: 1
The ____, an output of the define scope process, does document the process and criteria for accepting completed products.

A. Statement of Work
B. Contract
C. Project scope statement
D. Project management plan

Question #: 254
Topic #: 1
Which of the following requires that all parties in the conflict must give up something?

A. Barrier
B. Problem solving
C. Withdrawal
D. Compromising

Question #: 257
Topic #: 1
Which of the following processes is must at the end of each project phase to determine the completeness of the project work and to gain the customer’s acceptance to move the project forward?

A. Scope verification
B. Inspection of key results
C. Quality control
D. Phase gate review

Question #: 258
Topic #: 1
Which of the following is the comparison of planned project results with actual project results?

A. Variance analysis
B. Cost-benefit analysis
C. Statistical Sampling
D. Trend analysis

Question #: 259
Topic #: 1
Which of the following is a table of all stakeholders showing the mapping of which stakeholders will contribute information to other stakeholders?

A. RACI Chart
B. Communications Requirements Matrix
C. Project scope statement
D. Organizational Breakdown Structure

Question #: 260
Topic #: 1
Which of the following is not a hygiene agent according to Frederick Herzberg theory?

A. The chance to excel
B. Job security
C. A paycheck
D. Clean and safe working conditions

Question #: 261
Topic #: 1
Which of the following techniques is used to test customer acceptance of the solution and to measure marketplace demand?

A. Interviews
B. Market Survey
C. Technology Assessment
D. Prototyping

Question #: 262
Topic #: 1
Which of the following displays the relative importance of the defects?

A. Pareto diagram
B. User Documentation
C. Gantt chart
D. Flowchart

Question #: 263
Topic #: 1
Which of the following is responsible for preparing the business architecture, feasibility studies, and business cases?

A. Security Administrator
B. Developer
C. Business analyst
D. Project leader

Question #: 264
Topic #: 1
Which of the following is a method of displaying the timelines of all the various subtasks that are involved in any project?

A. Pie chart
B. Scatter chart
C. Activity network diagram
D. Cost-benefit analysis

Question #: 266
Topic #: 1
Which of the following diagrams is known as Ishikawa diagram?

A. Activity
B. Data-flow
C. Cost-Benefit
D. Cause-and Effect

Question #: 267
Topic #: 1
All of the following are examples of transference risk response except for which one?

A. Warranties
B. Performance bonds
C. Life cycle costing
D. Use of insurance

Question #: 269
Topic #: 1
Which of the following compares two or more systems, states, services, products, or things to determine the best viable choice?

A. Benchmarking
B. Risk Identification
C. Risk analysis
D. Cost-benefit analysis

Question #: 271
Topic #: 1
Which of the following is the process of defining and analyzing the dangers to individuals, businesses, and government agencies posed by potential natural and human-caused adverse events?

A. Risk analysis
B. Risk identification
C. Risk management
D. Risk communication

Question #: 274
Topic #: 1
Which of the following techniques involves attempting to make and numerically determine the probability of various adverse events and measuring the likely extent of the losses?

A. Risk analysis
B. Qualitative risk analysis
C. Risk assessment
D. Quantitative risk analysis

Question #: 275
Topic #: 1
Which of the following captures all of the activities within a business, the inputs and outputs of each activity, and the required resources to complete each activity?

A. Business scenario
B. Business process model
C. Business architecture
D. Business case

Question #: 276
Topic #: 1
Which of the following is a graphical representation of roles and responsibilities of different project team members?

A. RACI chart
B. Pareto chart
C. Resource histogram chart
D. Organization chart

Question #: 279
Topic #: 1
Which of the following techniques is used to divide a project into controllable parts?

A. Gantt Chart
B. Pareto Chart
C. WBS
D. CPM

Question #: 280
Topic #: 1
Which of the following can be an effective tool during quality control to help determine the how the problem occurred?

A. Rework
B. Trend Analysis
C. Flowcharting
D. Pareto Diagram

Question #: 281
Topic #: 1
Which of the following directs the improvement efforts to those areas that will have the biggest impact?

A. Flowchart
B. Gantt chart
C. Pareto diagram
D. User Documentation

Question #: 282
Topic #: 1
Which of the following involves defining the various threats, determining the extent of vulnerabilities, and devising countermeasures against a possible attack?

A. Qualitative risk analysis
B. Risk analysis
C. Risk assessment
D. Quantitative risk analysis

Question #: 283
Topic #: 1
Which of the following requirement attributes lacks any ambiguous characteristics?

A. Understandable
B. User Requirements Document (URD)
C. Unambiguous
D. Urgency

Question #: 284
Topic #: 1
Which of the following charts is described in the statement below?
“It shows the causes of a certain event. A common use of this diagram is to identify potential factors causing an overall effect. It helps identify causal factors and contributing causes.”

A. Ishikawa
B. Flowchart
C. Process configuration chart
D. Control chart

Question #: 285
Topic #: 1
Which of the following processes measures the maturity level of the security program?

A. Risk analysis
B. Risk mitigation
C. Risk assessment
D. GAP analysis

Question #: 286
Topic #: 1
A company that specialized in manufacturing vending machines for books has been in business for 10 years. As the e-book and online retailing grow, the company perceived that a change is required to respond to the new emerging market forces. However, the change should focus on reusability as much as possible to reduce expenses. After analyzing the current state with the business subject matter experts, the business analyst (BA) proposed investing in a new business line of vending machines that sell pay per use mobile device phone fast charging stations.
Due to the urgency of this change, the BA was asked to finalize requirements elicitation in the shortest possible time.
Customers who want to utilize the pay per use mobile device fast charging stations may choose one of two features: fully charged (F1) or partially charged (F2). If partially charged is selected, the customer needs to specify their charging needs.
What is the relationship between Fl and F2?

A. Validate
B. Derive
C. Depends
D. Satisfy

Question #: 287
Topic #: 1
A business analyst (BA) is facilitating a meeting between process owners to capture the business rules for a workflow solution. One of the attendees expresses a strong opinion that the solution will not deliver the expected value.
How will the BA ensure the process owner remains engaged and will support the change?

A. Update the requirements
B. Record the feedback and continue
C. Review the future state
D. Change the governance approach

Question #: 288
Topic #: 1
A project’s change in scope is assessed and a newly assigned business analyst (BA) is unsure how to communicate the findings and final decision to the wider stakeholder group.
In which of the following can the BA find this information?

A. Stakeholder Communications Plan
B. Business case
C. Business policies
D. Governance approach

Question #: 289
Topic #: 1
A local manufacturer that serves about 1000 retail stores is experiencing a slow yet steady decrease of its customer base over the last couple of years. Attributing the situation to increased competition, management has hired a team of sales representatives to attract new clients and promote the manufacturer’s products.
However, after four months there is still no progress. Management has engaged a business analyst (BA) to investigate this issue.
What should the BA do first?

A. Perform market research to identify on which competitive advantages the sales team should focus
B. Create a training program to close potential skill gaps for the sales team
C. Review historic sales and related data to understand what is happening to the customer base
D. Identify appropriate training providers and send out a request for proposal

Question #: 290
Topic #: 1
A new project has to implement a cyber security release in China, Italy, Germany, the United States, and Canada. The project is a $5 million initiative and must ‘go live’ in production in all countries on the same day and time to be effective.
Which of the approaches mentioned is suitable for this project based on the size and complexity?

A. An agile and iterative approach
B. A waterfall and dynamic approach
C. A kanban and predictive approach
D. A proven and tailored analysis approach

Question #: 290
Topic #: 1
A new project has to implement a cyber security release in China, Italy, Germany, the United States, and Canada. The project is a $5 million initiative and must ‘go live’ in production in all countries on the same day and time to be effective.
Which of the approaches mentioned is suitable for this project based on the size and complexity?

A. An agile and iterative approach
B. A waterfall and dynamic approach
C. A kanban and predictive approach
D. A proven and tailored analysis approach

Question #: 291
Topic #: 1
While defining what necessary conditions are required to achieve the business need for a highly regulated government client, a business analyst (BA) discovers that some legacy policies will either constrain or are insufficient to achieve value desired by the future state.
How should the BA proceed?

A. Modify the solution to comply with the policies
B. Identify an assumption about future state value
C. Model two future states, one with and another without these policies
D. Obtain approval to change the policies

Question #: 293
Topic #: 1
A business analyst (BA) plans to hold a workshop next week to elicit requirements for a project. In an informal conversation, another employee mentioned that one of the attendees is likely to be unhappy about the project’s impact on their work.
Which of the following techniques will the BA use to avoid disrupting the workshop?

A. Elicitation Activity Plan
B. Collaborative Games
C. Stakeholder List
D. Risk Analysis and Management

Question #: 294
Topic #: 1
A business analyst (BA) at a regional bank has recently been assigned to assist on a project to expand into new markets. The chief executive officer (CEO) envisions the bank as a national brand and has asked the chief financial officer (CFO) to monitor project progress closely. The project manager (PM) has asked the BAs on the team to recommend an appropriate business analysis approach.
Based on the nature of the project and the industry, which approach should they recommend?

A. An unstructured approach utilizing informal team interaction, model-driven documentation standards, and iterative requirements development
B. An agile approach with frequent team interaction, adaptive documentation standards, and iterative requirements development
C. A moderate approach utilizing the bank’s existing waterfall project lifecycle and documentation deliverables not requiring formal approval
D. A formal approach with planned team interaction, agreed upon documentation deliverables requiring formal approval, and front-loaded requirements development

Question #: 295
Topic #: 1
While reviewing a subset of requirements with stakeholders, a business analyst (BA) finds a requirement that does not deliver benefit to any of the stakeholders.
After much discussion, the stakeholders decide that the requirement does not align with the solution scope.
What recommendation will the BA make?

A. Update the solution design
B. Re-evaluate the future state
C. Change the solution scope
D. Eliminate the requirement

Question #: 296
Topic #: 1
An innovative pizza restaurant announces a new pizza topping each week. Once advertised, the new topping on the regular dough constitutes the sole pizza type offered during the week. No other pizza toppings are offered.
Which of the following processes is a strong candidate to be addressed while planning for requirements reuse?

A. Dough preparation
B. Toppings preparation
C. Topping recipes
D. Ad images

Question #: 297
Topic #: 1
A business analyst (BA) is outlining who should participate in an upcoming requirements elicitation meeting.
From whom should the BA obtain approval before selecting the participants?

A. Sponsor
B. End user
C. Project manager
D. Subject matter expert

Question #: 298
Topic #: 1
A business analyst (BA) in a large financial institution, responsible for the management of requirements, has completed all the activities related to tracing requirements and is now pursuing to maintain them. The BA has identified a large number of requirements which have long term reuse and is now looking for guidance to manage these requirements.
Which of the following will indicate how requirements will be managed for reuse?

A. Legal Regulatory Information
B. Architectural Repositories
C. Information Management Approach
D. Business Rules Analysis

Question #: 299
Topic #: 1
A business analyst (BA) is in the process of allocating requirements to various releases of a solution.
On what should the BA base requirements to maximize the value of the solution?

A. Priority set by stakeholders
B. Available resources
C. Timing of the release and its impact on business
D. Components in scope for that release

Question #: 299
Topic #: 1
A business analyst (BA) is in the process of allocating requirements to various releases of a solution.
On what should the BA base requirements to maximize the value of the solution?

A. Priority set by stakeholders
B. Available resources
C. Timing of the release and its impact on business
D. Components in scope for that release

Question #: 300
Topic #: 1
A team is working on a user privilege and access control system. A business analyst (BA) selects use cases as the technique for requirements specification.
What is the relationship between use cases “Create a role” and “Find a role” when there is a high level of formality?

A. Validate
B. Derive
C. Necessity
D. Satisfy