CBAP: Certified Business Analysis Professional

Question #: 61
Topic #: 1
Which of the following is concerned with determining whether the information used for risk analysis is probable, of high class, or accurate?

A. Risk Urgency Assessment
B. Risk Probability and Impact Assessment
C. Risk Categorization
D. Risk Data Quality Assessment

Question #: 62
Topic #: 1
You are working with several business analysts to determine the solution approach for an identified problem.
All of the following techniques are acceptable for identifying the solution approach except for which one?

A. Benchmarking
B. Decision analysis
C. Risk analysis
D. Brainstorming

Question #: 63
Topic #: 1
You are the business analyst for your organization and are in the process of creating the solution approach for a technology problem.
Which one of the following definitions best describes the solution approach?

A. It is the documentation and control of changes to the product scope as approved by the project stakeholders.
B. Defines the general approach that will be taken to create or acquire new capabilities required to meet the business need.
C. It is an uncertain event or condition that may have a positive or negative impact on the abilities of the chartered project.
D. Decomposes the project scope into smaller deliverables; each deliverable is subdivided repeatedly until the deliverable cannot or should not be broken down any further.

Question #: 64
Topic #: 1
You are the business analyst for your organization. You are currently working with Steve on the organize requirements process. You and Steve have elected to use the user stories approach for this process.
What is the user stories approach for requirements organization?

A. Stakeholders’ experiences equate to the stakeholder requirements.
B. Stakeholders are interviewed and their experiences are recorded to help identify the requirements.
C. Stakeholders’ objectives are described to identify the requirements that the solution will need to support.
D. Stakeholders are interviewed and their stories are recorded as part of the requirements.

Question #: 65
Topic #: 1
Which of the following processes is used to make certain that the project team members are completing the project work according to the project plan?

A. Project time management
B. Project scope management
C. Quality management plan
D. Quality control

Question #: 66
Topic #: 1
Which one of the following terms is not a business analysis planning and monitoring approach?

A. Structured walkthroughs
B. Decision analysis
C. Requirements elicitation
D. Process modeling

Question #: 67
Topic #: 1
What technique used during the manage business analysis performance process can help identify the underlying causes of failures or difficulties in accomplishing business analysis work?

A. Problem tracking
B. Pareto charts
C. Trend analysis
D. Root cause analysis

Question #: 68
Topic #: 1
What document defines the business needs, identifies key stakeholders, and describes the positive impact the solution will provide on the key stakeholders?

A. Project charter
B. Project scope statement
C. Solution scope
D. Vision statement

Question #: 69
Topic #: 1
Your organization is using a plan-driven approach to business analysis.
What characteristic must be true of changes in the approach that your organization is using?

A. All the changes only occur if they are less than an agreed factor, such as ten percent of the solution’s overall cost or a percentage of the project’s schedule.
B. All the changes only occur if they are less than ten percent of the solution’s overall cost.
C. All the changes only occur if they are genuinely necessary.
D. Changes are generally not permitted in the plan-driven approach to business analysis.

Question #: 70
Topic #: 1
You are the business analyst for your organization and are preparing to complete the allocate requirements process. This process assigns stakeholder and solution requirements to solution components and to releases. One of the elements of this process is solution components.
All of the following are solution components except for which one?

A. Assessment of proposed solution
B. Business processes to be performed and managed
C. Business policies and business rules
D. Software applications and application components used in the solution

Question #: 71
Topic #: 1
You are the business analyst for your organization and you are completing the manage requirements traceability process. You are tracking the requirements to determine how the requirements are interrelated with one another and with the actual delivery of the project scope.
There are actually three reasons why the business analyst should trace requirements.
Which one of the following is not one of the three reasons why trace requirements is useful?

A. Impact analysis
B. Requirements coverage
C. Requirements allocation
D. Quality control

Question #: 72
Topic #: 1
Ned is the business analyst for the NHQ Company. He is working with Stan on completing the requirements prioritization of all the identified requirements.
Why would Stan and Ned complete requirements prioritization?

A. To determine which requirements should be completed first
B. To determine which requirements should not be completed at all
C. To determine which requirements carry the most risk
D. To determine who created what requirement based on their position in the organization

Question #: 73
Topic #: 1
You are the business analyst for your organization. You are coaching Tom about the different approaches to business analysis.
Which type of business analysis approach has the most business analysis work at the beginning of the project or during the start of a project phase?

A. Change-driven approach
B. Value-driven approach
C. Plan-driven approach
D. Requirements-driven approach

Question #: 74
Topic #: 1
You are the business analyst for your organization. You are currently identifying opportunities for a customer to improve their business processes. The customer wants to streamline their business efforts either through new technologies, better processes, or a combination of both. The customer demands, however, that the solution should not cost more than $300,000 to implement and support for one year.
What does the $300,000 represent?

A. Solution cost
B. Budget
C. Requirements
D. Constraint

Question #: 75
Topic #: 1
You are the business analyst for your organization and are with another business analyst, Steve, on the requirements elicitation for a new solution. You warn
Steve that you’ll need to be tracing the requirements in an effort to prevent scope creep.
What is scope creep?

A. The scope grows slightly larger as more requirements, often unneeded, are added to the scope
B. The scope slips on the schedule which in turn delays the project delivery date
C. Gold plating
D. The scope shifts from the original intent of the business case

Question #: 76
Topic #: 1
What element of the plan business analysis process affects the business analysis duties that need to be performed?

A. The experience of the business analyst
B. The experience of the project manager
C. The expected completion date of the business analysis duties
D. The type of project or initiative

Question #: 77
Topic #: 1
Holly’s organization uses a plan-driven approach to business analysis.
When it comes to communication in Holly’s organization what type of communication will likely be required?

A. Face-to-face
B. Chain of command
C. Formal
D. Ad hoc

Question #: 78
Topic #: 1
Henry is the business analyst for the UUH Organization. Currently Henry is working on several work products as part of the requirements development process.
He may need to share these work products with the stakeholders.
Which of the following is not an example of a work product?

A. Requirements documentation
B. Interview questions and notes
C. Meeting agendas and minutes
D. Presentation slides

Question #: 79
Topic #: 1
You are the business analyst for your organization. On your current project you’ll be using the change-driven approach for defining requirements and gathering feedback.
Which of the following statements best describes the change-driven approach?

A. The change-driven approach favors defining requirements through experimentation.
B. The change-driven approach does not define the requirements until after a solution for the problem has been identified.
C. The change-driven approach favors defining requirements standardized templates.
D. The change-driven approach favors defining requirements through team interaction.

Question #: 80
Topic #: 1
Jane is the business analyst for her organization and she is completing passive observation to identify improvement opportunities in the workflow. She notices that some of the employees perform certain customer-facing activities in a different format than the other workers.
Is this a problem that can be addressed as part of an improvement opportunity?

A. It can be a problem as customers could become confused or frustrated because of the different approaches to the work.
B. It is not a problem unless there is a drop in sales so it should be left alone.
C. It can be a problem as the enterprise environmental factors always call for consistency in all processes.
D. It is not a problem unless the customer complains. If Jane has not noticed the customers complaining then the process should be left along.

Question #: 81
Topic #: 1
You are the business analyst for your organization. A customer has approached your organization and is requesting that your company create new software for them that will help them collect customer information.
In regard to enterprise analysis this business needs stems from which one of the following need generation approaches?

A. Bottom-up
B. External drivers
C. Middle management
D. Top-down

Question #: 82
Topic #: 1
You are creating the solution scope for a proposed solution in your organization. You need to understand the scope of work that needs to be completed. You elect to identify the solution scope and then break the solution scope into smaller work products or deliverables.
What technique are you using in this instance?

A. Interface analysis
B. Scope modeling
C. Vision statement creation
D. Functional decomposition

Question #: 83
Topic #: 1
You are the business analyst for a solution that has 435 stakeholders.
How many communication channels exist in this project?

A. 188,790
B. 189,225
C. 94,395
D. 435

Question #: 84
Topic #: 1
You are the business analyst for your organization and you are completing the verify requirements process. There are eight characteristics each requirement should have: cohesive, complete, consistent, correct, and feasible.
Which one of the following four is not a characteristic of a requirement?

A. Functional
B. Modifiable
C. Unambiguous
D. Testable

Question #: 85
Topic #: 1
You are the business analyst for your organization. You are preparing the business needs documentation for a new solution to an identified problem. Parts of your input for this process are the business goals and objectives set by your organization.
What approach can you use to assess the business goal and their validity and longevity?

A. Functional decomposition
B. POLDAT
C. SMART
D. Root cause analysis

Question #: 86
Topic #: 1
You are the business analyst for your organization and are working on organizing the identified requirements for a new solution. Nancy, your assistant in this process, says that these requirements aren’t very complex. You agree but add that it’s this thing that makes the overall solution complex.
What thing adds to the level of complexity among requirements?

A. Relationships among the requirements
B. Management in the project
C. Stakeholders in the project
D. Cost and schedule constraints

Question #: 87
Topic #: 1
Which of the following is an estimate based on past projects to predict the current cost and/or duration of the current project?

A. Current estimate
B. Past project cost
C. Past estimate
D. Top-down estimate

Question #: 88
Topic #: 1
You are the business analyst for a large project for your organization. Your project has 65 stakeholders and this will greatly increase the complexity of the communication in this project. To demonstrate how complex this project and its communication will be, you show the management the number of communication channels in this project.
How many channels exist in this project based on the number of stakeholders?

A. 2080
B. 4160
C. 4225
D. 65

Question #: 89
Topic #: 1
You are creating a model for your requirements.
Which model type categorizes and describes the people who directly interact with a solution?

A. Rules
B. User classes, profiles, or roles
C. Concepts and relationships
D. Events

Question #: 90
Topic #: 1
When is stakeholder analysis performed?

A. As soon as the project charter is created.
B. As soon as the project sponsor is named.
C. As soon as a business need is identified.
D. As soon as a business solution is identified.

Question #: 91
Topic #: 1
You are preparing a business case for your organization to determine the justification of the costs of the solution in relation to benefits the solutions will bring the organization. You need four inputs to complete this process.
Which one of the following is not an input that will help you write the business case?

A. Feasibility study
B. Stakeholder concerns
C. Assumptions and constraints
D. Business need

Question #: 92
Topic #: 1
You are the business analyst for the YGT Organization. You have just completed a capabilities gap assessment and have determined that your organization does not have the necessary resources and technology to seize a business opportunity.
What is the most likely course of action for the organization?

A. Hire additional resources.
B. Launch a new project.
C. Hire contractors to complete the project work.
D. Move onto the next opportunity.

Question #: 92
Topic #: 1
You are the business analyst for the YGT Organization. You have just completed a capabilities gap assessment and have determined that your organization does not have the necessary resources and technology to seize a business opportunity.
What is the most likely course of action for the organization?

A. Hire additional resources.
B. Launch a new project.
C. Hire contractors to complete the project work.
D. Move onto the next opportunity.

Question #: 93
Topic #: 1
What plan includes the description of the scope of work, the deliverable Work Breakdown Structure, the activity list, and estimates for the business analysis activities?

A. Project management plan
B. Implementation plan
C. Requirements management plan
D. Business analysis plan

Question #: 94
Topic #: 1
You are the business analyst for your organization and are coaching Roberta on how business analysis works. Roberta is confused about what a business analysis methodology is during the business analysis planning and monitoring phase of the business analysis duties.
What is a methodology?

A. A methodology is a formalized and repeatable business analysis approach.
B. A methodology is a short term endeavor to create a unique product or service.
C. A methodology is an approach that the business analyst believes will work but it has not been proven to work yet in the business analysis domain.
D. A methodology is a formalized plan that describes how the business analyst will complete the elicitation of requirements.

Question #: 95
Topic #: 1
Your organization completes software development for other companies as its core business.
Management would like to streamline the requirements gathering processes as many of the projects your company do are similar in nature.
What approach could you as a business analyst do to help streamline the requirements gathering process for your organization?

A. Implement a requirements re-use repository
B. Implement project template
C. Implement a requirements gathering form
D. Implement scope solution models

Question #: 96
Topic #: 1
You are coaching Marcy, a new business analyst for your organization, on business analysis processes. Marcy is concerned about the define solution scope process, especially the implementation approach element.
Which of the following statements best defines the implementation approach element for Marcy?

A. The implementation approach is described in terms of the major features and functions that are to be included.
B. The implementation approach defines major business and technical dependencies that impose constraints to the effort to deploy the solution.
C. The implementation approach describes the new capabilities required to meet the business need.
D. The implementation approach describes how the chosen solution approach will deliver the solution scope.

Question #: 97
Topic #: 1
You are the business analyst for your organization. Management has asked that in the business case you’re creating that you also include the projected costs and benefits to be realized and how those and benefits will be assessed and evaluated.
What term matches management’s request?

A. Cost-benefits justification
B. Risk assessment
C. SWOT analysis
D. Results measurements

Question #: 98
Topic #: 1
Gary is the business analyst for his organization. He has realized that he has overlooked a key group of stakeholders during the conduct stakeholder analysis process.
What is the danger in overlooking a key set of stakeholders?

A. The newly identified stakeholders will now have to pay for any requirements they want to add to the requirements.
B. The newly identified stakeholders will need to spend extra time to learn about the project and how it will affect them.
C. The newly identified stakeholders will be excluded from decisions that affect the deliverables that have already been created in the project.
D. The newly identified stakeholders may have requirements that require additions to the project or may nullify other requirements already in the project.

Question #: 99
Topic #: 1
Rachel is writing the business case for her organization. As she’s completing this process Rachel is concerned that she’s including all the correct information for management.
Which one of the following should Rachel not include in her business case?

A. Time to break even
B. Opportunities to prioritize requirements
C. Follow-on opportunities
D. Qualitative and quantitative benefits

Question #: 100
Topic #: 1
Your organization uses the MoSCoW approach to requirements prioritization.
What does MoSCoW mean?

A. Must, Should, Could, Would
B. Must, Should, Could, Won’t
C. Mission, Schedule, Cost, Willingness
D. Must not, Should not, Could not, Will not

Question #: 101
Topic #: 1
What business analysis plan defines the process to be followed in managing the solution scope and requirements?

A. Requirements management plan
B. Scope management plan
C. Change management plan
D. Project management plan

Question #: 102
Topic #: 1
Which of the following is a narrative description of the work required for the project?

A. Contract work breakdown structure (CWBS)
B. Work breakdown structure (WBS)
C. Contract statement of work (CSOW)
D. Statement of work (SOW)

Question #: 103
Topic #: 1
The requirements elicitation process requires that the business analyst and team prepare for the requirements elicitation activities. There are three specific inputs that the business analyst will need in preparing for the requirements elicitation.
Which of the following is NOT one of the three inputs the business analyst will use as he prepares for requirements elicitation?

A. Solution scope
B. Change request
C. Business need
D. Stakeholder list

Question #: 104
Topic #: 1
Mark is the business analyst for his organization. He is working with the solution development team and he believes that the team does not want to implement a certain portion of the requirements. The team is expressing the difficulty of the requirements and how it will be extremely challenging to complete. When Mark asks about a similar project that the team completed, they insist that this is a different type of requirements though Mark believes that it is not.
What is the solution development team appearing to do to the requirements?

A. Change the prioritization of the requirements based on the past project.
B. Change the prioritization of the requirements based on overstated complexity of the project work.
C. Get the requirements removed from the project scope.
D. Have the business analyst report the difficulty of the project work to the project customer.

Question #: 105
Topic #: 1
You are the business analyst for your organization. You are currently working with Susan on creating a model as part of the specify and model requirements process. Susan doesn’t understand why you need a model. You explain to Susan that a model is just a simplified representation of a complex reality that is useful for understanding that reality and making decisions regarding it. In fact, you tell Susan, model can do all of the following except one option.
Choose the option that model cannot do?

A. Define the resources that will be needed on the project team
B. Define boundaries for the business domain
C. Describe a situation or problem
D. Describe thought processes and action flows

Question #: 106
Topic #: 1
Management would like you to front-load the requirements with the most risk requirements.
Why would management prefer the risky requirements first in the prioritization?

A. So if the risk comes true the project will fail will little investment in the work.
B. So if the risk comes true then the project manager can mitigate the risk event.
C. So if the risk comes true they’ll receive the reward as soon as possible.
D. So if the risk comes true then there’s ample time to correct the problem.

Question #: 107
Topic #: 1
You are the business analyst for your organization and are working with Sally, a project manager, for your organization. You and Sally are determining the cost of the labor, materials, equipment, and facilities in order to achieve the different solutions that have been proposed for an identified problem.
What is this process called?

A. Cost budgeting
B. Expert judgment
C. Rough order of magnitude cost estimating
D. Scoping the project costs

Question #: 108
Topic #: 1
Your organization needs to adapt to the change economy, new technologies, and an increase in competition in order to survive. They’ve asked you to complete a business analysis approach that will help them change their organizational policies in order to achieve their goals and objectives.
What business analysis technique has this organization asked you to complete?

A. Focus groups
B. Business rules analysis
C. Brainstorming
D. Root cause analysis

Question #: 109
Topic #: 1
Martha is observing Gary complete several activities as part of her requirements elicitation process. Martha is simply observing the steps Gary takes to complete his work and she is taking notes. In this instance Martha does not ask Gary any questions.
What type of observation technique is Martha completing?

A. Shadowing
B. Active
C. Passive
D. Usage consideration

Question #: 110
Topic #: 1
You are the business analyst for your organization. You are currently writing the business goals and objectives as part of the elements for the define business process.
Which one of the following statements best describes the business goals and objectives element?

A. They describe the processes the solution will need to improve for the project to be successf ul.
B. They describe all of the positive benefits in ratio to the risk and costs of the project.
C. They describe all of the required work the project will need to complete in order to reach its objectives.
D. They describe the ends that the organization is seeking to achieve.

Question #: 111
Topic #: 1
There are four inputs to the plan business analysis activities.
Which one of the following is not an input to the plan business analysis activities process?

A. List of identified risks
B. Organizational process assets
C. Business analysis approach
D. Stakeholder list, roles, and responsibilities

Question #: 112
Topic #: 1
You are currently working on creating the activity list for an initiative in your organization.
What characteristic must be assigned to each task in your task list?

A. Procurement needs
B. Roles and responsibilities
C. Unique number
D. Risk level

Question #: 113
Topic #: 1
You are working with Tom, a key stakeholder, in your business analysis duties. Tom is asking you about the desired outcome for current business opportunity.
Which one of the following is NOT an example of a desired outcome?

A. Implement new machinery to complete the work processes faster
B. Increase sales
C. Reduce costs
D. Reduce time to deliver a product or service

Question #: 114
Topic #: 1
You are the business analyst for your organization. You are identifying new opportunities to improve upon your existing web services. Management is open to new opportunities as long as the changes do not take more than 60 days to implement.
What type of a factor does the 60 day implementation represent?

A. Technical constraint
B. Schedule constraint
C. Business constraint
D. Assumption

Question #: 115
Topic #: 1
You are the business analyst for your organization and are working on a solution that will connect several databases to a web application. You are concerned that the databases may not be operable with the software solution a programmer is recommending.
What requirements elicitation technique can help you determine the interoperability of the software, the databases, and the web application?

A. Benchmarking
B. Interviews
C. Interface analysis
D. Usage considerations

Question #: 116
Topic #: 1
You have completed the requirements documentation and the stakeholders have signed off on the requirements. Now the requirements are advancing into a project as your organization has chartered a project based on the identified requirements.
What stakeholder is now responsible for assessing the solution scope to determine the project scope?

A. Project sponsor
B. Project manager
C. Business analyst
D. Key stakeholders

Question #: 118
Topic #: 1
You are the business analyst for a large project that will create new software for the entire organization. This new software will affect all of the administrative assistants in the organization schedule meetings, reserve facilities, and share calendars. There are approximately 2,400 administrative assistants in your organization and not all of these people can attend requirements gathering workshops.
What approach can you use to manage and gather requirements from these 2,400 administrative assistants?

A. You can meet with a small group of administrative assistants and assume their requirements are reflective of the remaining group of administrative assistants.
B. You will need to meet with all of the administrative assistants as part requirements elicitation.
C. You can meet with a small group of administrative assistants that will serve as representatives for the remaining administrative assistants.
D. You can meet with the administrative assistants’ managers.

Question #: 119
Topic #: 1
Enterprise analysis provides many things for an organization.
All of the following are tasks included in enterprise analysis except for which one?

A. Determine solution approach
B. Define business need
C. Assess capability gaps
D. Solution performance assessment

Question #: 120
Topic #: 1
Gina has been asked to provide decision analysis for her solution scope.
Which one of the following best describes the decision analysis technique?

A. Assessed to support benefit management, measurement, and reporting.
B. Used to assess potential risks that may impact the solution and the cost and benefits associated with it.
C. Forecasts the size of the investment required to deploy and operate the proposed solution.
D. Cost-benefit analysis compares the cost of implementing a solution against the benefits gained. Financial analysis includes the use of financial models that estimate the market value of an organizational asset.